Customer Service jobs in Southborough, Massachusetts - Page 2Create job alerts

Customer Service Representative.Customer Focused liaison promoting and implementing functional excellence in the CSR role.Provide domestic customer service according to the needs of the Business and Customers.Provide the Continuous Improvement of the Quality Process by working on Best Practices, Tra

The Customer Service Representative ensures customer satisfaction through effective service, strong relationship-building, and sales support. Delivers outstanding service by handling inquiries and complaints via phone, email, and in-person. The Customer Service Representative reports to the Branch M

Customer Service Representative.TransCore (TRN), a subsidiary of ST Engineering, is seeking full-time Customer Service Representatives to join our teams in Auburn, Ludlow, Lee, Natick, East Boston, and Saugus, Massachusetts.Job Summary: Under the direction of the Customer Service Center Supervisors,

Customer Service Representative.We are seeking a Customer Service Representative with excellent communication skills, a strong customer service mindset, and the ability to handle inquiries, order processing, and escalations.This role requires critical thinking, problem-solving skills, and attention

Customer Service Representative/ Route Service Representative.Monday- Friday 7 am - 4 pm; rotating on call - week on call off Wednesday and on Saturday.Full-Time (40 hours + overtime as needed).Before You Apply What This Role Requires.This is not a desk job and not a traditional driving role.As a

Full Time Customer Service Representative.Full-Time Opener (MonFri + one weekend day).We're looking for someone dependable, with reliable personal transportation, who can work in a fast-paced environment and interact comfortably with a high-needs population.This person must be able to complete all r

Customer focused liaison promoting and implementing functional excellence in the CSR role.Provide domestic customer service according to the needs of the business and customers.Provide continuous improvement of the quality process by working on best practices, training, and auditing.Customer service

Bloomingdale's has pushed boundaries, defined trends and made style a source of joy and personal expression for 150 years. Ask anyone who works here the secret to our longevity, and you'll hear the same thing: it's unequivocally our people. We listen to them. We respect them. We appreciate them. We welcome and embrace their diversity of background, thought and opinion while having a lot of fun along the way. After a century and a half, we're proud to still be a work in progress, iterating and adapting to a fast-changing landscape, while maintaining core values that put our people first. * Performance and Referral bonus opportunities * Merchandise discounts * An inclusive, challenging, and refreshingly fun work environment * Empowerment to perform impactful work with tangible results * Employee Assistance Program (mental health and financial literacy resources) * Colleague Resource Groups (CRGs), give-back/volunteer opportunities A Bloomingdale's Cash Office Professional role plays a critical role in the daily operations of our store. To deliver our mission statement to be like no other store in the world, our Cash Office Professionals possess speed, attention to detail, collaborative spirit and teamwork to drive an easy and fun shopping experience for our customers. Each day provides our Cash Office Professionals detailed role responsibilities such as a responding to both Customer and Store Colleague questions, assist in gift wrapping, selling gift cards and greeting cards- just to name a few. * Deliver a luxury customer experience through greeting and engaging the customer and providing a genuine and friendly interaction * Work closely with customers and colleagues on resolving credit card/loyalty card issues and questions * Greet our customers in person and on the phone and connect them with a Selling Team professional * Execute Cash Office functions and operations including but not limited to deposits, loans, currency exchange and manage super funds * Candidates with a High School Diploma or equivalent are encouraged to apply * 1-2 years related experience * Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers * Resourceful and able to adapt quickly to changing priorities * Resourceful self-starter, works well independently as well as part of a team * Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays * Requires prolonged periods of sitting and constant communication with customers * Requires working with multiple computer screens and programs simultaneously for extended periods of time. * Occasionally required to move/reach, stoop, kneel and crouch * Frequently required to lift 10lbs This job description is not all inclusive; additionally, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. - including Macy's, Bloomingdale's, and Bluemercury - is an equal opportunity employer, committed to a diverse and inclusive work environment. STORES00 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at bloomingdalesJOBS.com.

Dollar Tree - - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain cleanliness throughout the stor

Family Dollar - 390 Union Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain cleanliness t

Job Title: Associate Customer Service Representative Duration: 12+ Months Contract Payrate: $23.94/hr on W2 (all inclusive) Location: MARLBOROUGH, MA 01752 Shift: Mon – Fri 8:00 AM to 5:00PM Position Overview: Customer Focused liaison promoting and implementing functional excellence in the CSR role. Provide domestic customer service according to the needs of the Business and Customers. Provide the Continuous Improvement of the Quality Process by working on Best Practices, Training, and Auditing. Customer Service Rep must obtain a thorough working knowledge of the domestic order management system and all applicable policies and procedures. Experience in SAP-R3 or equivalent, order entry, pricing, documentation and invoicing is required. A thorough understanding of the Quality System and business experience is preferred. This position offers the incumbents the opportunity to become proficient in many areas including various applications of SAP-R3, SharePoint, SalesForce.com. The incumbent will work with all levels of the business including, but not limited to, demand and supply planners, market segments, other customer service reps, U.S. plant sites, warehouses, regional contacts, freight forwarders, carriers, and financial contacts to meet customers’ needs while maintaining quality standards. Responsibilities include but are not limited to: responding to customer inquiries, utilizing various Business Unit tracking systems, resolving disputes, issuing credit/debit memos, processing samples/rebates and monitoring sales orders through the order fulfillment process. This position will require a thorough understanding of and become actively involved in support of the corporate Sarbanes-Oxley 404 compliance process as it relates to customer service. MININMUM SKILLS REQUIRED: • Demonstrated proficiency as a Customer Service Representative, beyond call center and/or retail experience., • Previous knowledge of the Sales to Cash(STC)/Requisition to Pay (RTP) process is preferred., • Excellent phone communications and interpersonal skills with multiple functional groups including CSRs, Manufacturing, Supply Chain, Product Management, Sales and Marketing, Finance,, • Warehouse and Transportation personnel as well as external customer contacts., • Knowledge of SAP-R3 or equivalent is required. Minimum of 6 months to 1 year of SAP experience which includes placing orders, creating deliverables and invoicing., • Intermediate to high level Microsoft Excel proficiency is required (including Excel, PowerPoint, and Word). Must be tested in MS Office and include scores., • Salesforce.com and SharePoint experience is a plus., • This position requires an ability to adjust with ease to new conditions and personnel and to exhibit the competence and maturity to encourage confidence from Customers, Businesses, Distributors and Subsidiaries. • Ability to identify areas for improvement and implement change., • Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management, • Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment, • Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any Business Unit to which they provide customer service support and translate that strategic direction into tactics with their assigned customers. Educational Qualifications/Experience Needed: Required: College degree; previous customer service experience, SAP-R3 or equivalent experience Preferred: Bachelor’s degree

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $18.50 - $21.50

Job Overview – Senior Commercial Lines Account Manager Compensation: $85,000 – $100,000/year + bonus Location: Natick, MA Schedule: Monday to Friday (Hybrid) Atlantic Group is hiring a Senior Commercial Lines Account Manager in Natick, MA for our client, managing large commercial insurance accounts in a fast-paced, hybrid environment. In this role, you will oversee renewals, support new business, and advise on complex coverage while serving as the primary liaison between clients, carriers, and internal teams. Ideal for licensed professionals with strong commercial lines experience and proficiency in Applied EPIC. Responsibilities as the Senior Commercial Lines Account Manager: • Client Communication: Handle client inquiries, documentation requests, and coverage questions with minimal AE direction., • Policy & Renewal Management: Prepare submissions, binders, proposals, and renewals while coordinating with CSRs and underwriters., • Coverage & Risk Analysis: Provide detailed coverage analysis and support account rounding for large, complex accounts., • Audit & Billing Oversight: Resolve audit disputes, monitor agency bill invoices, and manage policy cancellations for non-payment., • Cross-Selling & Referrals: Identify cross-sell opportunities and refer clients to other departments as appropriate., • Client & Team Support: Attend client meetings on behalf of the AE and participate in internal strategy sessions. Qualifications for the Senior Commercial Lines Account Manager: • Education: Bachelor’s degree in Business, Insurance, or a related field preferred., • Experience: 5+ years in commercial lines account management, specializing in large and complex accounts., • Licensure: Active Property & Casualty license required., • Technical Skills: Proficiency in Microsoft Office Suite and Applied EPIC is required., • Skills & Attributes: Strong communication and customer service skills, proactive and organized, with the ability to manage priorities independently and reliable transportation for client visits. Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, ___ will keep your resume on file for future opportunities and may contact you for further discussion. ID #48515

Upon completion of training, identify customer account issues surrounding meter, billing, collection, and service inquiries that need resolution, as well as, ensuring proper company resources are utilized to resolve issues with customer satisfaction. Due to the essential nature of the services we pr

As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional cu

We are seeking a customer-focused and proactive Customer Service Representative (CSR) to serve as a key liaison between our business and domestic customers.This role champions functional excellence in customer service, continually driving the improvement of quality processes through best practices,

Job DescriptionCompany Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $17.00 Per Hour Our Benefits Total Rewards package available to our team: • We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends ‘til 5pm), • Competitive wages paid weekly, • Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:, • Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending, • Company paid life, accidental death insurance, and, • Exclusive vendor discounts, • Mileage reimbursement is provided when traveling between properties or other work-related tasks, • Our Property Managers have the opportunity to earn performance-based bonuses!Job Description, • Our Property Managers get to work independently at multiple locations; spending time both inside and outside, • We assess customer storage needs and make suggestions, including selling packing and moving supplies, • Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent, • Auditing cash drawers and making bank deposits are part of the daily business, • Ability to transport lift/move items weighing up to 35 pounds, • Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors., • Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.Qualifications Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available) Additional Information More about Us! Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion. Apply Now for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team! REFD0153REM1

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

Upon completion of training, identify customer account issues surrounding meter, billing, collection, and service inquiries that need resolution, as well as, ensuring proper company resources are utilized to resolve issues with customer satisfaction. Due to the essential nature of the services we pr

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive

Must possess excellent organization skills to provide accurate follow-up, understand inventory management, have the ability to understand the strategic direction of any business unit to which they provide customer service support and translate that strategic direction into tactics with their assigne

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

We are searching for qualified customer service reps with personality and people skills.

Pharmacy Customer Service Associate.

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant o

Demonstrated skills: multitasking, project management including the ability to translate needs into a workable implementation plan, change management Demonstrated flexibility/adaptability in a dynamic, fast-paced team environment Must possess excellent organization skills to provide accurate follow-

Identify service opportunities and refer potential leads to Business Development.

Identify service opportunities and refer potential leads to Business Development.

Now Hiring Customer Service Reps!. We are searching for qualified customer service reps with personality and people skills. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job Description At Rodenhiser Home Services, we’ve built a 90-year legacy on one powerful promise: Nice People. Great Service. And that experience begins the moment the phone rings. The Big Task We’re looking for an onsite Customer Service Representative (CSR) who understands the power of a warm welcome, a calm voice, and a well-handled call. If you take pride in delivering five-star service, thrive under pressure, and believe every customer interaction is an opportunity to make someone’s day — this is your next great role. Key Sub Tasks • Convert incoming client requests into booked service appointments., • Respond to client requests via phone, text and email, resolving issues and promoting the brand., • Collaborate with field and office teams to create seamless service experiences., • Participate in training to boost booked calls., • Maintain and update client database with complete and accurate information., • Make outbound calls., • Highly motivated – friendly, composed, and confident on the phone., • Detail-oriented, organized, and able to handle multiple priorities., • A problem solver with analytical skills., • A great communicator with strong verbal and written communication skills., • IT competent: proficient with computer and phone systems., • High school education or equivalent., • Two years’ proven track record in customer service, preferred.What We Offer, • A career with purpose and growth in a respected, family-owned business., • A supportive team that takes pride in helping clients and each other., • Leadership that values your voice, your time, and your future., • A culture where Nice People deliver Great Service – and it starts with you.Rodenhiser Home Services is an equal-opportunity employer committed to fair and equitable pay practices. The expected base salary range for this position is $45,000 - $65,000, based on responsibilities, experience, and other relevant factors. Employees may also be eligible for bonuses, commissions, or other variable compensation depending on their position. Total compensation is determined through a structured review considering experience, education, certifications, and licenses. Comprehensive Benefits Package: • Health & Wellness: Medical, Dental, Vision, Disability, Life, AD&D, MA PFML, • Time Off: Paid Vacation, Holidays, Parental Leave, • Financial: 401(k) match, • Growth: Tuition reimbursement, career development, • Perks: Product discounts and moreJoin the team where your voice matters and your work makes a difference. Powered by JazzHR I6iP8XvdXw

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Director, Fund/Client Accounting Manager. Together, we power the future of finance – and this is what #LifeAtBNY is all about. We’re seeking a future team member for the role of Director, Fund/Client Accounting Manager to join our Fund Accounting Team team.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical This position is temporarily remote.

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

Job DescriptionBenefits: • 401(k), • Competitive salary, • Flexible Scheduling, • Competitive Salary Responsibilities • Assist with personal hygiene needs and dressing, • Assist with mobility, walking, and physical therapy exercises, • Prepare meals and snacks, • Light housekeeping activities, • Dispense medication, • Provide companionship, • Assist with errands and shoppingQualifications, • Previous experience as a Caregiver, Home Health Aide, or similar role is preferred, • First aid and CPR-certified, • Knowledge of basic housekeeping tasks and cooking skills, • Ability to adhere to all health and safety guidelines, • Excellent communication and interpersonal spills, • Ability to lift heaving objects, • Compassionate, respectful, ethical

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

No customer service representative experience required. Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first.