Customer Service jobs in Bangor, MaineCreate job alerts

Competitive pay / Medical, dental & vision / 401k / PTO - As a Customer Service Rep at Planet Home Lending, you will: Respond to borrower inbound calls concerning their account, ensuring high quality service and adhering to productivity and regulatory requirements; Research customer issues and work

Medical, dental & vision / PTO / Paid training - As a Customer Service Rep at Assurant, you will: Handle inbound customer calls and/or e-mails with empathy and professionalism; Resolve issues, answer questions, and provide proactive solutions; Document interactions and follow up as needed; Collabora

Generous Pay / Flexible Schedule - As a Customer Service Representative, you will: provide exceptional customer service to clients via phone and email; troubleshoot technical issues and provide solutions in a timely manner; accurately input and maintain customer information in the company database;

Medical, dental & vision / 401k - As a Customer Service Rep at DGI Supply, you will: Handle customer and sales interactions via phone, email and tickets within the Customer Care Box; Process requests for quotations, order entry and product questions from customers; Ensure accurate order entry and ti

As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with cu

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Customer Service Representative - UniFirst.UniFirst is seeking a dedicated Customer Service Representative to join our team.You will be a key player in delivering outstanding customer service as a liaison between customers and the company.At UniFirst we have a 5-day work week, enjoy Saturday and Sun

Customer Service Representative- Brewer, ME.Bar Harbor Bank & Trust offers: competitive pay, referral incentives, an employee stock purchase plan, medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more!.As th

Up to $24 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Service Rep at Copart, you will: Interact with customers via phone, email, and chat to provide excellent customer service and resolve any issues or concerns they may have; Follow company policies and procedures to accur

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development Responsibilities: • Service existing customers and assist with processing new insurance applications, • Prospect and initiate new business sales while building business referrals and cultivating relationships., • Help develop and implement office processes, • Maintain regular contact with customers, answer questions and make changes to existing policies., • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.As an Agent Team Member, you'll enjoy:, • Base Pay is determined by experience and background., • Competitive compensation starting at $40,000-$45,000 base pay plus unlimited commissions, and bonus incentives., • Generous paid time off, affording you the opportunity to recharge and pursue personal interests., • Office hours of 8:30 am to 4:00 pm, • Abundant opportunities for career advancement and professional development within our agency.Requirements:, • Genuine interest in marketing products and services that align with customer needs and preferences., • Exceptional communication skills across all channels - written, verbal, and attentive listening., • Insurance License is required to be obtained shortly after joining the team., • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries., • Collaborative spirit, thriving in a dynamic team environment. Bill Tisdale - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionDescription: The Commercial Lines Account Manager works to maintain a high level of customer service to retain established accounts and to solicit new business as opportunity presents itself. The essential functions include, but are not limited to the following: • Establish and maintain a positive team-oriented relationship with colleagues., • Adhere to company policies and procedures for workflow and documentation., • Maintaining a professional connection between clients, the agency and company underwriter., • Review and process mail using personnel and procedures in place for support., • Respond to daily telephone calls and requests for: ID cards, Binder, BOR, cancellations and reinstatements., • Request policy amendments., • New business and policy renewal marketing. This includes preparation of applications, rating and forwarding to designated companies, for the correct placement and coverage for each risk. Information is then communicated to the insured or prospective client., • Preparation of new business or renewal proposals and applications as needed., • Communicate to customers regarding policies, costs, consequences, and obligations., • Keep a record of client activity with detailed documentation in EPIC, this will require follow-up with the client and/or the carrier., • Check the monthly renewal list which includes review of renewal policies, making any changes on coverages as appropriate. This also includes follow-up to company for any policies not received by renewal date., • Process invoices to client., • Collaborate with Producers on new business, renewals, and remarketing renewals., • Order updated loss runs as requested by the carrier., • Work with the Accounting Department on agency billed accounts per written standards., • Participate in Educational Seminars or workshops to emphasize improvement in customer service skills and sales., • Meet or exceed expectations of job responsibilities., • Performing other duties as assigned Requirements: • State P&C license required, with 1-5 years’ experience preferred., • High School diploma/equivalent required., • Designation(s) preferred, not required., • Ability to multitask., • Self-motivated, • Proficient in Microsoft Office, specifically Excel, Word, and PowerPoint, • Prior Experience with EPIC Preferred, • Excellent oral and written communication skills, • Excellent customer relationship skills The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be provided to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or listen. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.

Job Description DARLING'S INSURANCE AGENCY is growing, and we're looking for a Commercial Lines Account Manager to join our team! In this role, you'll service and sell commercial insurance policies while building strong relationships with clients, underwriters, and carrier partners. WHAT WE OFFER: • Voted one of the Top Ten Best Places to Work in Maine for the ninth year running, • Competitive compensation with annual sales incentives, • Generous PTO – earn up to18 paid days off in first year, plus 7 paid holidays, • Health care options (medical, dental and vision) and 401k savings and retirement plan with company match, • Training, resources, and opportunities for career growth and advancement, • Positive work culture built on integrity, professionalism, excellence and teamwork WHAT YOU'LL DO: • Service and sell commercial insurance products to new and existing clients, • Provide excellent customer service and proactively retain accounts, • Maintain an active Property & Casualty license and complete all required continuing education, • Follow agency procedures and commercial lines workflows, • Review, analyze, and explain insurance coverage and policy forms, • Manage and complete daily suspense items with accuracy and timeliness, • Develop strong relationships with carrier underwriters, marketing reps, claims staff, and service centers, • Stay current on new insurance products, market updates, and industry trends, • Collect and process client payment information; record all activity in AMS360, • Meet annual sales goals and follow up on all Broker of Record (BOR) letters, • Perform additional duties as assigned WHAT WE'RE LOOKING FOR: • Active Property & Casualty license (required), • Prior commercial insurance account management experience preferred, • Strong knowledge of insurance products and coverages, • Excellent communication skills – written, verbal, and phone, • Strong organizational and time management abilities, • Proficiency with AMS360, Microsoft Office (Word, Outlook, Teams), and carrier websites WHY JOIN US? • Professional development and continuing education support, • Collaborative, team-focused work environment, • Opportunity to grow your career within a respected agency If you love being a part of a team and are professional, humbly confident, and possess a serving and get it done attitude with integrity, you will be successful with us! DARLING'S is a family-owned and operated business that has proudly served our communities throughout Maine for over 100 years, opening the Darling's Agency in 2007. Everyone at Darling's Agency is committed to developing and maintaining strong relationships with clients, underwriters and teammates. If you're ready for a new challenge with high earning potential and career growth, join us at DARLING'S AGENCY! EOE/MF If you require an ADA accommodation to complete an application through our online system, you may call the Human Resources Department at 207-992-1740, or email and we can assist you with the application process. Powered by ExactHire:184457

Job Description Summary The Passenger Service Agent provides all passenger/customer services as contracted by the airline customer, which may include reservations, ticketing, load control, baggage processing, ticket counter/gate check-in, receiving/greeting arriving/departing passengers, handling of VIPs, provide special passenger assistance, handle customer complaints and other duties as assigned. Core Competencies • Able to work efficiently as a part of a team as well as independently., • Attention to detail in all areas of work., • Greet and process passengers for outbound flights at the check-in counter and gate., • Actively participates in the Safety Management System (SMS), • Inspect and verify passenger documentation., • Checks passenger baggage and places bag tags on them at the ticket counter for appropriate destination, • Coordinates ticket counter activities with those on the ramp regarding baggage handling to assure that all bags are processed as designated., • Oversees customer complaints regarding ticketing and baggage handling when problems arise. (i.e., lost baggage, lost/misplaced tickets, canceled flights, or delayed flights), • Makes announcements regarding flight activity at gate or over airport’s general PA system., • Answers passenger inquiries regarding flight schedules, fares, space availability for a particular flight and other questions that may arise., • Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance., • Assist Ramp Service Agents to ensure that wheelchairs, strollers, and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival., • Always maintain the level of service expectations for the passenger and the airline customer., • Comply with all company, local, state, federal, and carrier SOP and security requirements., • Participate in training to comprehend, implement, and maintain all quality objectives as stated in our Quality Management System to ensure delivery of desired levels of operational safety and security., • All employees are responsible for ensuring quality control in their own activities., • Cooperate fully with Inspectors to achieve quality inspection commitments., • Must be 18 years of age., • High School diploma., • Enthusiastic about Customer Service, • Must be capable of lifting/pushing/pulling up to 70 lbs. on a regular basis., • Ability to work nights, weekends, holidays, and varying schedules., • Proficient Computer Skills, • Must be able to stand, lift, bend for an extended period., • Must successfully complete airline specific training programs and recertification, • The ability to read, write and fluently speak and understand the English language. May include Weekends, Holidays and Weeknights.

Job Description Burton Mill Solutions is a proud division of Wood Technologies International (WTI). In 2021, Burton Mill Solutions and USNR merged to form WTI. In doing so, Burton Mill Solutions and its affiliates have become the world’s most comprehensive supplier of modern lumber processing equipment, technology, and essential tooling which has allowed us to provider an unprecedented range of wood processing technology and technical expertise, including saws and knives, machinery and automation, process engineering, and mill flow. Employees are the foundation of our Company’s success going back 100+ years. We are committed to continuous improvement and learning, exceptional quality, connecting with our customers, and good relationships with our employees. We are seeking one Customer Service Representative (CSR) to join our team of talented people to help continue our tradition of innovation and market leadership. This remote position. Come and grow with us! Remote Position | Closest facility is in Hampden, ME. Pay range is $23 - $26 per hour depending on experience. How you will make a positive impact • Accurately input high volume of sales orders, • Build sustainable relationships and trust both internally and externally to increase sales and revenue for the company., • Manage large amounts of incoming phone calls, • Generate sales leads, • Provide accurate, valid and complete information using the right tools/methods, • Analyze Data, • Act as a liaison, provide product/services information, answer questions, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution., • Accept and route orders to/through the proper channels while following procedures, guidelines and policies, • Take initiative to engage with customers, • Work with our CSR Lead to implement companies' best practices, • Help identify and train product champion within his group, • Follow up on quotations as needed, • Responsible for consumables invoicing for product delivered via BMS trucks, • Advanced understanding of MS Office Suite, especially Excel, • Accurately input data into ERP System, • Excellent oral and written communication skills, • Service and sales-oriented, • Patient, • Active listener, • Able to work with people to troubleshoot problems, • Able to accomplish daily work requirements to meet customer demands, • Must be able to speak and read English, • Must be able to do basic math, • Must be able to lift 50 pounds alone or up to 100 pounds with lift assistance, • Minimum 2 years Customer Service experience required, • 2 years in manufacturing experience preferred, • High School Diploma or equivalent required, • Demonstrated lean techniques, • Ability to work as part of a team with conduct that upholds company values and standards, • Strong interpersonal and communication skills, • Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire, • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available, • Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability, • 401k with employer matching, • Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time, • 8 paid scheduled holidays and 1 paid floating holiday per calendar year, • Up to $300 per year in Wellness Activity Reimbursement, • Up to $5,250 per year tuition reimbursement for continuing education Burton Mill Solutions and its affiliates offer competitive salaries, excellent benefits, and opportunities for growth. We take pride in and value diversity in our workforce, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Any offer of employment is contingent on the successful completion of a background investigation and drug screen. Burton Mill Solutions participates in E-Verify and will only employ individuals who are verified as legally authorized to work in the United States. This position is not eligible for visa sponsorship, currently or in the future. To learn more about our company, and the products and services we provide, please visit .

Job Description We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team. Apply today and build a career that inspires you! The guest service rep maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. Join a Team that Puts Your Well-Being First! At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction. Here’s how we show our commitment: • Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way., • Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve., • Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance., • Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!, • Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally. Responsibilities • Greet guests upon arrival and ensure a smooth check-in process., • Provide information about the hotel's amenities, services, and local attractions., • Respond promptly to guest inquiries via phone, email, or in person., • Handle reservations, cancellations, and modifications accurately and efficiently., • Process payments and maintain accurate records of guest transactions., • Address guest concerns and resolve issues promptly to ensure satisfaction., • Coordinate with other departments to fulfill guest requests and preferences., • Maintain a clean and organized front desk area., • Assist with luggage handling and transportation arrangements as needed., • Uphold company policies and procedures to ensure the safety and security of guests and their belongings., • Collaborate with the housekeeping team to ensure rooms are ready for guest occupancy., • Provide exceptional customer service to enhance the overall guest experience.

Job Description Burton Mill Solutions is a proud division of Wood Technologies International (WTI). In 2021, Burton Mill Solutions and USNR merged to form WTI. In doing so, Burton Mill Solutions and its affiliates have become the world’s most comprehensive supplier of modern lumber processing equipment, technology, and essential tooling which has allowed us to provider an unprecedented range of wood processing technology and technical expertise, including saws and knives, machinery and automation, process engineering, and mill flow. Employees are the foundation of our Company’s success going back 100+ years. We are committed to continuous improvement and learning, exceptional quality, connecting with our customers, and good relationships with our employees. We are seeking one Customer Service Representative (CSR) to join our team of talented people to help continue our tradition of innovation and market leadership. This position works out of our facility in Hampden, ME. Come and grow with us! Pay range is $23 - $26 per hour depending on experience. How you will make a positive impact • Accurately input high volume of sales orders, • Build sustainable relationships and trust both internally and externally to increase sales and revenue for the company., • Manage large amounts of incoming phone calls, • Generate sales leads, • Provide accurate, valid and complete information using the right tools/methods, • Analyze Data, • Act as a liaison, provide product/services information, answer questions, and provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution., • Accept and route orders to/through the proper channels while following procedures, guidelines and policies, • Take initiative to engage with customers, • Work with our CSR Lead to implement companies' best practices, • Help identify and train product champion within his group, • Follow up on quotations as needed, • Responsible for consumables invoicing for product delivered via BMS trucks, • Advanced understanding of MS Office Suite, especially Excel, • Accurately input data into ERP System, • Excellent oral and written communication skills, • Service and sales-oriented, • Patient, • Active listener, • Able to work with people to troubleshoot problems, • Able to accomplish daily work requirements to meet customer demands, • Must be able to speak and read English, • Must be able to do basic math, • Must be able to lift 50 pounds alone or up to 100 pounds with lift assistance, • Minimum 2 years Customer Service experience required, • 2 years in manufacturing experience preferred, • High School Diploma or equivalent required, • Demonstrated lean techniques, • Ability to work as part of a team with conduct that upholds company values and standards, • Strong interpersonal and communication skills, • Medical, dental, and vision insurance available to employees and their dependents on the 1st of the month following date of hire, • Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) available, • Company-paid basic life and short-term disability insurance with employee-paid options for additional life insurance and long-term disability, • 401k with employer matching, • Up to 96 hours of Paid Time Off (PTO) accrued per year with no waiting period to use accrued time, • 8 paid scheduled holidays and 1 paid floating holiday per calendar year, • Up to $300 per year in Wellness Activity Reimbursement, • Up to $5,250 per year tuition reimbursement for continuing education Burton Mill Solutions and its affiliates offer competitive salaries, excellent benefits, and opportunities for growth. We take pride in and value diversity in our workforce, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by applicable law. All employment is decided on the basis of qualifications, merit, and business need. Any offer of employment is contingent on the successful completion of a background investigation and drug screen. Burton Mill Solutions participates in E-Verify and will only employ individuals who are verified as legally authorized to work in the United States. This position is not eligible for visa sponsorship, currently or in the future. To learn more about our company, and the products and services we provide, please visit .

Job Description DARLING'S INSURANCE AGENCY is growing, and we're looking for a Personal Lines Account Manager to join our team! In this role, you'll service and sell personal insurance policies while building strong relationships with clients, underwriters, and carrier partners. WHAT WE OFFER: • Voted one of the Top Ten Best Places to Work in Maine for the ninth year running, • Competitive compensation plus commission opportunity based on experience, • Generous PTO – earn up to18 paid days off in first year, plus 7 paid holidays, • Health care options (medical, dental and vision) and 401k savings and retirement plan with company match, • Training, resources, and opportunities for career growth and advancement, • Tuition reimbursement available, • Positive work culture built on integrity, professionalism, excellence and teamwork WHAT YOU'LL DO: • Service and sell personal lines policies (new & renewal), • Provide excellent customer service and proactively retain accounts, • Build relationships with clients, underwriters, and carrier reps, • Stay current on products, industry trends, and coverage forms, • Manage an assigned book of business and meet annual sales goals WHAT WE'RE LOOKING FOR: • Active Property & Casualty license (required), • Experience with AMS360 and PL Rater (preferred), • Strong communication and organizational skills, • Ability to multitask and work in a fast-paced environment WHY JOIN US: • Collaborative team environment, • Opportunities for professional growth, • Make an impact by helping clients protect what matters most If you love being a part of a team and are professional, humbly confident, and possess a serving and get it done attitude with integrity, you will be successful with us! DARLING'S is a family-owned and operated business that has proudly served our communities throughout Maine for over 100 years, opening the Darling's Agency in 2007. Everyone at Darling's Agency is committed to developing and maintaining strong relationships with clients, underwriters and teammates. If you're ready for a new challenge with high earning potential and career growth, join us at DARLING'S AGENCY! EOE/MF If you require an ADA accommodation to complete an application through our online system, you may call the Human Resources Department at 207-992-1740, or email and we can assist you with the application process. Powered by ExactHire:184435

Job DescriptionDescription: The Client Service Representative (CSR) plays a vital role in delivering exceptional support to clients within a financial services firm. This position is responsible for ensuring a positive client experience through efficient communication, accurate account management, and coordination with financial advisors and back-office operations. The ideal candidate is detail-oriented, client-focused, and thrives in a fast-paced, team-oriented environment. The essential functions include, but are not limited to the following: Client Relationship Management • Serve as the primary point of contact for clients regarding account inquiries, service requests, documentation, and policy updates., • Provide timely and professional responses to client questions through phone, email, or in-person meetings., • Process account openings, transfers, and updates in accordance with regulatory and firm standards., • Handle money movement requests such as contributions, distributions, and withdrawals while ensuring compliance with internal policies., • Work collaboratively with custodians, fund companies, and internal departments to resolve client service issues., • Assist with statement reviews, account reconciliations, and transaction tracking., • Support financial advisors with meeting preparation, follow-ups, and client reporting packages., • Maintain accurate and organized client records within CRM and document management systems., • Ensure all documentation and client communications adhere to regulatory and firm compliance standards (FINRA, SEC, etc.)., • Participate in training to stay current with financial industry regulations, firm policies, and product knowledge., • Other duties as assigned. Requirements:, • Bachelor’s degree in finance, business administration, or a related field (preferred)., • 1–3 years of experience in client service or operations within financial services, banking, or wealth management., • Familiarity with CRM systems, portfolio management tools, and financial documentation processes., • Strong organizational skills with meticulous attention to detail., • Excellent communication and interpersonal abilities., • Proficiency in Microsoft Office Suite (Excel, Word, Outlook); experience with financial software a plus., • Ability to manage multiple priorities in a deadline-driven environment., • A client-first mindset with a proactive approach to problem-solving., • Self-motivated, • Positive, friendly, and professional attitude

Job Description This is a remote position. We are looking for energetic individuals who have an interest in providing our clients' customers with excellent customer service support from your secure home office. We aim to delight every customer every day. As a Customer Care Representative, you’ll play a key role in helping customers achieve their goals—whether it’s finding the perfect product, resolving an issue, or ensuring a smooth order process. You’ll use your empathy, resourcefulness, and problem-solving skills to deliver exceptional service that leaves a lasting impression. If you thrive on making customers successful and are motivated to turn challenges into wins, we’d love to hear from you. XACT@Home is only available in AL, FL, GA, ME, MD, MS, NC, PA, VA, TX currently. Please check back later for availability in your state. What You’ll Do: ● Be a trusted resource for customers, assisting them via phone, email, and live chat with product selection, order questions, and everything in between ● Use active listening and genuine curiosity to understand customers’ needs and challenges, and then recommend solutions that exceed expectations ● Approach customer interactions with a "How can I make this easy for the customer?" mindset, removing the burden of extra work from the customer and inspiring confidence ● Communicate clearly with other departments to ensure timely order processing and delivery ● Meet established performance metrics and continually set goals for professional growth ● Maintain accurate and detailed records of customer interactions to keep things streamlined and efficient ● Identify opportunities to enhance the customer experience through thoughtful upselling, cross-selling, or problem-solving ● Stay informed on product offerings, promotions, and industry trends so you can offer the best guidance to our customers ● Contribute to projects and other tasks as needed to support company growth Who You Are: ● Someone who truly gets excited about making customers happy through understanding and solving their problems ● A problem-solver who is motivated to find solutions and create positive outcomes ● A great communicator who can connect, empathize, and build trust with customers ● A great listener who can connect with customers and understand their needs ● Organized and detail-oriented, ensuring every customer’s request is handled effectively ● Energetic, adaptable, and excited to learn and grow in a fast-paced environment What You Bring: ● High school diploma or equivalent; some college coursework is a plus ● Prior customer service experience is ideal, but we’re happy to train the right candidate ● Strong communication, interpersonal, and decision-making skills ● A proactive, positive attitude with a focus on solutions and customer satisfaction ● Ability to multitask and prioritize in a fast-paced environment ● Comfort with technology: experience with Google Workspace and CRM systems is a bonus ● Ability to type at a minimum 40 WPM Why Join Us? At XACT you’ll have the chance to directly impact customers’ success and be part of a team that values collaboration, growth, and great service. You’ll help customers feel confident in their choices—and help them look like the hero of their organization. Requirements Physical Requirements: ● Ability to remain in a stationary position for prolonged periods while working at a computer ● Ability to communicate effectively with customers over the phone and via email or live chat ● Must be able to perform repetitive tasks, such as typing, with attention to detail Technical Requirements: • Be able to type 40 words per minute or greater; • High-speed DSL or cable connection, rated at least 10 MB download speed and 2 MB upload speed., • Dedicated home office space, which is free from distraction, and with a door that can be closed and locked. We will ask you to provide a picture of this space. Your workspace must be a dedicated working environment that is used exclusively by you., • A personal desktop computer running a licensed version of Windows 11 Pro, with 8 GB of RAM. Laptops are not eligible for the work-at-home agent program., • Must have Remote Desktop Connection (RDC) installed., • A 19″ flat panel monitor (minimum), multiple displays recommended and preferred., • A webcam, for training, compliance, and collaboration purposes., • A wired network connection (wireless is not permitted)., • An approved-brand USB headset for VOIP, • A modern mobile phone (iOS or Android) that can be used for multi-factor authentication purposes. Must have iOS 15 or greater, or Android OS 11 or greater. Apple or Samsung brand preferred. Apple or Samsung brand preferred. Benefits Everyone needs time to relax and enjoy life — and at XACT, we’re firm believers in work-life balance. Our paid time off (PTO) program allows team members to earn time they can use to unwind and enjoy life outside of work. Although we’re open 24 hours a day, we believe in flexible scheduling that integrates work into your life — not the other way around. Set schedules, split shifts, and on-demand shift availability are just a few of the options we offer. Full-time team members are eligible to join our company group plan through United Healthcare, once eligibility requirements are met. Smile confidently! XACT offers dental insurance through Sun Life to eligible team members. With both low- and high-benefit plan options, you’ll find one that fits your needs and makes you grin. We see you, too! We proudly offer VSP vision insurance to eligible team members. With strong coverage and savings on glasses and contacts, it's easy to see the value. In addition to standard insurance options, we also provide supplemental products through Allstate — including accident, disability, and other coverage choices. Relax — it’s expected. We’re happy to provide safe, comfortable working environments designed with your well-being in mind. Our call centers feature employee lounges, quiet spaces, and cozy places to work. We’re just one big family here, so pull up a seat and join in. As a team member — not an independent contractor — you can count on us for support. Whether you’re working in our contact centers or from your home office, we’ll equip you with the tools, technology, and 24×7 support you need to succeed.

Job Description Join us at JSI! Manager of the Customer Service Team Are you a customer-focused leader who enjoys building and developing high-performing teams while delivering exceptional service? We are looking for a Manager, Customer Service Team to lead our customer service operations in a fast-paced custom manufacturing environment. In this role, you will guide a dedicated team that supports our customers with millwork, metal, refrigeration products, and related store fixture solutions. You’ll create a positive team culture, drive continuous improvement, and ensure every customer receives world-class support. What You’ll Do • Lead daily operations of the Customer Service Team, including training, coaching, team building, conflict resolution, and succession planning., • Personally handle escalated customer inquiries and complex issues to deliver outstanding service., • Set clear performance goals focused on order accuracy, response times, and resolution rates., • Develop and maintain customer scorecards and metrics; regularly report insights to leadership., • Oversee accurate and timely order entry, processing, and confirmation across all channels (phone, email, EDI, etc.) using ERP systems such as Macola or Visual., • Collaborate closely with Operations, Manufacturing, Scheduling, and Shipping to prioritize customer needs and meet lead times., • Manage order changes, cancellations, expedites, special requests, Return Goods Authorizations (RGAs/RMAs), credits, and replacements., • Monitor multi-plant and drop-ship orders, coordinate with carriers, and resolve delivery issues., • Assess training needs, conduct product training sessions, and drive continuous process improvements., • Support team recognition initiatives and special projects as needed. What You Bring • Solid knowledge of manufacturing, distribution, or similar environments (experience with millwork, metal, or refrigeration products is a plus)., • Strong leadership and interpersonal skills with a collaborative, team-player mindset., • Excellent verbal and written communication skills for working with customers, sales, production teams, and vendors., • Superior organizational and time-management abilities; able to multi-task effectively in a fast-paced setting., • High attention to detail and strong basic math skills., • Proficiency with ERP systems (Macola, Visual, or similar), Excel, and standard business tools., • Monday – Friday, Day Shift (standard business hours), • Onsite position If you thrive on leading teams, solving customer problems, and working in a dynamic manufacturing environment, we encourage you to apply. We are an equal opportunity employer and value diversity in our workforce.

No customer service representative experience required. Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

As a FT Call Center/Customer Service Rep [Work From Home], you will: Handle incoming calls and inquiries from customers in a professional and courteous manner; Provide accurate and efficient assistance with customer inquiries, complaints, and requests; Maintain a high level of product knowledge to e

Medical, dental & vision / 401k match / PTO / Home office stipend - As a Customer Service Specialist at Brooks, you will: Answer inbound calls and respond to customer inquiries in a professional and courteous manner; Listen and understand customer needs to provide appropriate solutions; Troubleshoot

Flexible working hours / Opportunities to grow / Generous vacation days / Mental-Physical-Financial wellbeing tools - As a Customer Service Representative II at BCD, you will: Provide exceptional customer service to clients by responding to inquiries and resolving issues in a timely and professional

Unifi Services - - Responsibilities: Assist passengers with arrival and check-in including boarding, baggage services, reservations and any related queries or complaints; Handle all aspects of ticketing and check-in by operating a computerized system; Direct passengers through Customs, Immigration,

Up to $25-hr / Flexible Schedule / Health-Dental-Vision / PTO + Parental Leave - As a Customer Service Associate at Tandem Vet, you will: Provide exceptional customer service by answering incoming calls, responding to emails and live chats in a timely and professional manner; Troubleshoot and resolv

If you are looking for outstanding pay, flexible part-time, full-time and seasonal schedules, plus benefits for you and your family, the Amazon Customer Service Team has you covered! As an Amazon Customer Service Rep, you'll: Act as the first point of contact for customers by answering their queries

UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. So c'mon, take the next step on your career journey as a Customer Service Associate at UPS!. This work involves contact with customers who are shipping packages.

Sales and Servicing: Serves as the primary in-branch sales and service contact by opening consumer and Maine Street business deposit relationships as well as processes and closes basic consumer loan requests in compliance with Bank policies and procedures Provides customers with information on produ

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Answer questions and educate customers regarding p

Minimum 2 years Customer Service experience required. Customer Service Representative | CSR. We are seeking one Customer Service Representative (CSR) to join our team of talented people to help continue our tradition of innovation and market leadership.

Responsible for providing customer service to passengers for all aspects of arrivals, ticketing, check-in including boarding, baggage services, reservations, and any other queries or complaints. Airport Customer Service Agent - BGR. Airport Customer Service Agent - BGR.

Dollar Tree - 6 Stillwater Avenue - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Maintain cleanliness

Now Hiring Customer Service Reps!. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible.

On The Run Convenience - 1187 Union St - [Retail Associate / Team Member] As a Retail Customer Service Rep @ On The Run Convenience, you'll: Greet customers; Run the register; Cashier; Make purchase suggestions; Work with the food program; Be working around the store (inside and out) in many differe

Family Dollar - 89 State Street - Responsibilities: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recover merchandise; Receive merchandise and

Work as a team to provide excellent customer service and meet corporate objectives. Previous employment as a front-line customer service provider. At Piedmont Airlines, our strength is the way we deliver industry-leading service to our customers and airline partners.

Currently seeking Customer Service Agents to: Provide friendly service to and maintain positive relationships with all Customers; Provide legendary Customer service to people desiring to travel or using cargo or baggage service; Handle ticketing and check-in' Handle cash, checks, credit cards, trave

A career is a journey - take yours further with United! Currently seeking Customer Service Representative positions to: Ensure every customer interaction a positive one; Remain calm, cool and collected while booking reservations, printing boarding passes, determining alternative flight options and r

Currently hiring Customer Service Agents to: Interact with customers in a courteous, efficient, friendly and professional manner; Promote and sell air travel to the traveling public or freight forwarders; Provide assistance with passenger check-in and cargo acceptance; Interpret government rules and

Delta is currently hiring for Customer Service Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly id

Wayfair is home to great people, great ideas and possibly YOU! Customer Service Reps @ Wayfair: Provide best in class customer experience to resolve customer issues; Troubleshoot and resolve customer service inquiries while building a connection with the customer; Navigate multiple software applicat