Front Desk Customer Service- Englewood Cliffs
21 days ago
Englewood Cliffs
Job Description ENGLEWOOD ORTHOPEDIC ASSOCIATES JOB DESCRIPTION Department: Front Desk Reception Title: Front Desk Receptionist Location: Englewood Cliffs Supervision Received: Reports to Team Lead ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO: • Registering patients upon arrival, • Intake new patient information, • Enter insurance information, • Verify insurance, • Schedule patient appointments as appropriate at check out, • Collecting co-pays and patient balances, • Direct patients, as appropriate, • Works well under pressure, • Follow all written protocols and procedures of the practice, • Demonstrate courtesy and helpfulness toward patients and their families, • Team player is a key for this role, • Ability to communicate effectively with other staff members, • Experience Required in Medical Reception ADDITIONAL RESPONSIBILITIES: • Work as a team member within the patient services department and all other departments., • Must be able to recognize and respond appropriately to urgent/emergent situations., • Establish and maintain effective working relationships., • Effectively cope with typical job stress., • Document work processes as required., • Other duties as assigned. Epic/Athena experience is a plus. Job Type: Full-time Benefits: • 401(k), • Dental insurance, • Health insurance, • Life insurance, • Paid time off, • Vision insurance Schedule: • 8-hour shift