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Trabajos Customer Service en South Hackensack, New JerseyCrear alertas

  • Customer Service Assistant
    Customer Service Assistant
    hace 1 día
    $18–$28 por hora
    Jornada completa
    Manhattan, New York

    Overview We are seeking a motivated and customer-focused Associate to join our dynamic team. In this role, you will be responsible for providing exceptional service to our customers while assisting them with their shopping needs. The ideal candidate will possess strong communication skills, a passion for retail, and the ability to work effectively in a fast-paced environment. Duties • Greet customers warmly and assist them in finding products that meet their needs., • Provide product demonstrations and detailed information to enhance customer experience., • Maintain an organized and visually appealing sales floor by stocking merchandise and ensuring displays are well-maintained., • Handle cash transactions accurately using the POS system while adhering to cash handling procedures., • Supervise and train new sales staff as needed, fostering a collaborative team environment., • Utilize retail math skills to assist with inventory management and stock levels., • Address customer inquiries and resolve issues promptly to ensure satisfaction., • Collaborate with team members to achieve sales goals and maintain store standards. Qualifications • Previous experience in retail or customer service is preferred but not required., • Strong communication skills with the ability to engage effectively with customers., • Basic math skills for handling transactions and inventory management., • Familiarity with POS systems is advantageous., • Bilingual candidates are encouraged to apply, as this can enhance customer interactions., • Ability to work flexible hours, including evenings and weekends as needed.

    ¡Incorporación inmediata!
    Sin experiencia
    Inscripción fácil
  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 20 días
    $30–$45 por hora
    Jornada completa
    Manhattan, New York

    PPC Group is seeking a dedicated and enthusiastic Customer Service Representative to join our dynamic team. In this role, you will be the first point of contact for our valued customers, providing exceptional support and ensuring a positive experience with our services. Key Responsibilities: • Respond promptly and professionally to customer inquiries via various channels (phone, email, chat)., • Resolve customer issues and complaints efficiently and effectively, escalating complex cases when necessary., • Provide accurate information regarding products, services, and company policies., • Process orders, manage returns, and handle exchanges with attention to detail., • Maintain accurate customer records and document all interactions., • Collaborate with internal teams to ensure customer satisfaction and continuous improvement of service. What We Are Looking For: • Proven experience in a customer service role, preferably in a fast-paced environment., • Excellent verbal and written communication skills., • Strong problem-solving abilities and a customer-centric approach., • Proficiency in using CRM software and other relevant tools., • Ability to work independently and as part of a team., • A positive attitude and a passion for helping others. Join PPC Group and contribute to a team committed to excellence in customer care!

    ¡Incorporación inmediata!
    Inscripción fácil
  • Front Desk Agent
    Front Desk Agent
    hace 28 días
    $21–$26 por hora
    Jornada completa
    Manhattan, New York

    We are seeking a friendly, service-oriented front desk agent to join our growing staff. In this position, you will take reservations, check guests in and out of rooms, direct calls, and answer all guests’ questions and concerns. You must be personable and have outstanding interpersonal communication skills. Front Desk Agent Duties and Responsibilities • Greet guests with a welcoming smile and friendly demeanor, • Perform all guest check-in and check-out procedures, • Obtain or confirm guest information, assign rooms, activate and distribute keys, etc., • Collect payment for room charges and other fees, • Answer phones and direct calls to appropriate personnel, • Check and send emails, • Make and confirm reservations, • Maintain a clean and tidy workspace at all times, • Inform guests of hotel amenities and offerings, • Be informed and up-to-date on all types of room accommodation and availability, • Communicate with housekeeping, room service and security staff as necessary, • Provide local information on restaurants, special sites, activities, etc., • Resolve customer complaints and problems calmly and effectively, • Notify management of any serious issues that you cannot resolve, • Take and deliver messages for guests, • Store luggage and valuables as needed, • Assist with and book tours and activities for guests, • Maintain a friendly, personable disposition, • High school diploma or GED equivalent preferred, • Previous experience in customer service and/or hospitality industry preferred, • Experience using hotel booking software a plus, • Computer literate and proficient using Microsoft Suite, • Personable and outgoing when dealing with guests, • Professional phone demeanor, • Excellent customer service skills, • Ability to maintain calm, polite, and patient in stressful situations, • Organized and detail-oriented, • Ability to connect with guests and consistently give them a positive customer experience

    Inscripción fácil