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  • Customer Service Representative (CSR)
    Customer Service Representative (CSR)
    hace 6 días
    $17–$17.5 por hora
    Jornada completa
    Emerson

    Job Summary: As a Pet Resort Guest Service Representative at K9 resorts of Emerson, you are the face of our company. Your primary goal is to provide every client and their dog with a “wow experience,” making them feel comfortable, confident, and like VIPs. You will uphold our mission and values, ensuring every interaction is a positive one. Pet Resort Guest Service Representative Responsibilities: • Follow all operational procedures as outlined in the K9 Resorts Operations Manual., • Greet all customers entering the building., • Perform check-in/check-out and reservation procedures in the POS system., • Take custody of pets and ensure they are properly placed in the building., • Answer telephone inquiries., • Provide tours of the facility to potential customers when necessary., • Feed and medicate all dogs., • Provide personal playtimes for dogs when requested., • Perform body checks to identify pre-existing conditions and/or injuries., • Perform tasks as requested by management, including:Sanitation of the lobby, boarding, and daycare accommodations., • Monitoring daycare., • Ability to lift at least 20 lbs., • High school diploma or equivalent required., • Some weekend and holiday hours are required., • Salesmanship personality and comfort. We seek energetic, reliable team players who love dogs. At K9 Resorts, we pride ourselves on promoting from within, creating a family-like environment. If you're looking to start a career with potential for growth, join our nationally recognized, top-rated pet care facility. Apply now! We look forward to meeting you!

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  • Account Manager
    Account Manager
    hace 1 mes
    $1000–$1500 mensual
    Jornada parcial
    Pelville, New York

    DevFly is seeking a motivated and experienced Account Manager to join our growing team . This role is crucial for maintaining strong, long-lasting customer relationships and expanding our business opportunities. Responsibilities: • Serve as the primary point of contact and build strong relationships with assigned client accounts., • Understand client needs and objectives to recommend appropriate solutions and services., • Ensure the timely and successful delivery of our solutions according to customer needs and objectives., • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders., • Forecast and track key account metrics., • Identify and grow opportunities within existing accounts, collaborating with sales teams to ensure growth attainment., • Assist with challenging client requests or issue escalations as needed. Requirements: • Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, or relevant role., • Demonstrable ability to communicate, present, and influence credibly and effectively at all levels of the organization, including executive and C-level., • Experience in delivering client-focused solutions based on customer needs., • Proven ability to manage multiple projects at a time while paying strict attention to detail., • Excellent listening, negotiation, and presentation skills., • Excellent verbal and written communication skills.

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