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A company is looking for a Customer Support Manager to oversee a team and enhance customer satisfaction.

UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology. Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers. As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base. Core Responsibilities • Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business., • Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.)., • Qualify inbound and outbound leads based on defined criteria., • Conduct discovery calls to understand customer needs and pain points., • Maintain a pipeline of leads and manage follow-ups in a CRM system., • Collaborate closely with the sales and marketing teams to align messaging and campaigns. Qualifications & Skills • 3+ years of experience in diamond and jewelry wholesale / retail sales positions., • GIA graduate is a plus., • Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset., • A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality., • Ability to work in a fast-paced environment and handle rejection in an-old school market., • Excellent communication and interpersonal skills., • Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms., • A team player, strong service driven approach., • Bachelor’s degree in Business, Marketing, Communications, or related field (or equivalent experience). What to expect: • Employment Type - full time employee based at NYC, • This position requires frequent travel domestically, and outside of the US from time to time, • Competitive base salary, with the right incentives (60K-85K annually), • Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family., • 401(k) and Paid PTO, • Meaningful, purpose-driven work, • A supportive and inclusive environment, • The ability to help us determine the future direction of the company, • Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.

Founded in 1994 by Prosper and Martine Assouline, Assouline brought the illustrated book market to life with products that were modern and creative. Today, the luxury book market has become an indispensable tool for luxury brands. Beyond "beautiful books" Assouline is invested in the promotion of culture. It has created the "first brand of luxury culture" by opening boutiques where one can discover a world of good taste, excitement and intellect, a place where "culture can be acquired" within a luxurious environment. One can purchase complete book collections as well as objects that belong in contemporary libraries such as perfumed candles and "cabinets of curiosities." Partnerships at Assouline is a distinctive arm of the company's diverse business streams, dedicated to collaborating with brands and individuals to create bespoke, luxury books. From commemorating anniversaries to narrating brand stories, the Partnerships team oversees every aspect of the client journey - from initial inquiry and budget negotiation to ensuring exceptional service and alignment with Assouline's creative and editorial standards. Operating at the intersection of client relations and creative services, the team manages each partnership with the precision, discretion, and excellence expected of a luxury brand. Assouline is seeking a detail-oriented Partnership Account Manager to join our team. In this role, you will facilitate communication with potential brands by strengthening existing relationships and fostering new collaborations. Additionally, you will assist with the development and execution of the company's new business and forge new publisher relationships with the 'right' decision makers. Key Responsibilities: Account Management • Conduct daily new business calls with perspective partners to understand goals and assess alignment with Assouline business model, • Work cross functionally with leadership and stakeholders to develop project plans per perspective partner, • Serve as dedicated liaison for prospective partners from development of project through to contract execution, • Ensure timely responses to inquiries and requests from partners, • Manage multiple projects through different stages of development to meet tight deadlines, • Work cross functionally with leadership to prepare and negotiates scopes to ensure deliverables and finances are aligned, • Perform administrative duties as needed, including scheduling meetings, preparing meeting materials, and other tasks assigned by leadership, • Regularly updated and maintain partnership databases, ensuring all partner information is current and accurately recorded, • Organize internal team meetings, including sending out invites, preparing meeting rooms, and arranging necessary equipment. Qualifications: • 2-4 years of experience in creative project management, partnerships or creative client services, • Experience working with benchmarks or luxury brands, • Institutional knowledge of current events, possesses ability to identify consumer trends, • Experience managing and negotiating project proposals and budgets, • Impeccable writing and correspondence skills, • Ability to write error-free presentations and letters, • Exceptional organizational skills, • Excellent in communicating clearly and effectively on calls and in meetings, • Skilled at effectively delegating information to internal and external teams, • Financially motivated to ensure budgets are prioritized to meet business objectives, • Schedule oriented to ensure external and internal team milestones/objectives are prioritized and communicated, • Thrives in high pressure environments, adept at managing heavy workloads and responding quickly to unexpected challenges, • Demonstrate sound judgement when making difficult decisions and escalating critical issues to the right stakeholders at the right time You will thrive in this role if you are: • Motivated - you bring energy to work. You are prepared and excited to maximize your contributions every day., • Inquisitive - you ask questions to learn the ins and outs of the industry, and you ask yourself what you can be doing better so that you are always growing., • Detailed - you can deliver accurate details even when you're dealing with a variety of tasks every day., • Problem Solver - you are adept at breaking problems down, finding creative solutions, and communicating them effectively., • Adaptable - you remain flexible and resourceful in the face of changing priorities, ensuring you can pivot quickly while maintaining excellence in your work. Please note: This role is based in our New York office and requires in-person attendance five days a week. Assouline is an equal opportunity employers, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. The appointed candidate will be offered a salary within the range of $75,000 - $85,000. Pleas note that the foregoing compensation information is a good-faith assessment associated with this position only and is provided pursuant to the New York City Salary Transparency Law.

Job Title: Customer Care Representative Location: New York City Terms: FT Permanent – 5 Days Onsite at the NY Office Salary: $60,000-$70,000 based on experience JOB OVERVIEW: The Customer Care Representative is a vital member of the Operations Team, providing service and support to customers, Sales Representatives, and internal departments. This role ensures efficient order processing, handles inquiries, and contributes to the smooth execution of daily operations across trade, retail, repair, international channels, and e-Commerce. ESSENTIAL DUTIES AND RESPONSIBILITIES: Customer & Sales Support and Account Management: • Act as a primary liaison for both customers and Sales Reps by providing accurate information on product pricing, availability, item specs, order status, and repair estimates., • Process orders and memo requests via BOSS, phone, EDI, or email with accurate and timely data entry., • Retrieve and respond to daily inquiries from general and repair voicemail boxes with a high level of responsiveness and professionalism., • Maintain proactive communication with Trade Sales Representatives, assisting with client account updates, preparing jewelry for trade and trunk shows, and managing related clerical tasks such as document transmission and follow-up correspondence., • Perform various duties as required for designated Trade accounts, including data entry into customer’s portals and ordering customer specified tags., • Collaborate with internal departments (Accounts Receivable, Shipping, Merchandise) to resolve customer concerns related to billing, order fulfillment, and delivery logistics., • Maintain detailed and organized records of order-related documents and correspondence to support audit readiness and service consistency., • Respond to E-Commerce and online repair inquiries with professionalism and efficiency. International & Affiliate Coordination • Serve as the point of contact for South American accounts, • Act as a backup resource for Affiliate and International partners., • Prepare all necessary documents for International shipments, in compliance with customs and shipping regulations. Repair Processing • Manage incoming repairs for Trade, Retail, and Mail-in customers, including receiving, logging, repair order creation, and preparation of completed items for return shipment., • Liaise with repair teams and customers to ensure timely status updates and clear communication throughout the service cycle. Order Fulfillment & Inventory Support • Support daily Order Fulfilment/Operations duties, including stock keeping, pulling merchandise and fulfilling orders, memo fulfillment, memo returns, order invoicing, and processing credits (RTV - Return to Vendor), • Participate in E-Commerce order fulfillment and related activities., • Participate in semi-annual physical inventory counts and reconciliation efforts to maintain accuracy in merchandise records. JOB QUALIFICATIONS & SKILLS: • Exceptional verbal and written communication skills with a customer-centric approach., • Strong organizational and multitasking abilities in a high-volume, detail-oriented environment., • Ability to work collaboratively with cross-functional teams to troubleshoot and resolve issues., • Retail and Luxury experience preferred, • Spanish speaking preferred JOB COMPETENCIES • Accountability – Takes personal responsibility for the quality and timeliness of their work, • Product Knowledge – Understanding our products and being able to suggest alternatives in a persuasive manner, • Customer Service - Refers to the ability to satisfy the expectations and requirements of customers, both internal and external. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. MIKIMOTO CORE COMPETENCIES • Job Knowledge – Able to complete all routine tasks independently. Understands and performs most phases of the job well. Keeps abreast of changes in areas of expertise. Provides good advice in areas of responsibility., • Initiative – Identifies opportunities and issues, proactively acts and follows through on work activities to resolve or capitalize on them. Works independently with little direction., • Problem Solving – Regularly demonstrates the ability to solve difficult problems with effective solutions in a timely fashion. Seeks input from others when making a decision. May be relied upon to do so without supervision and seeks advice when unusual situations arise. Makes decisions based on accurate and complete analysis of information., • Teamwork – Effectively works with others. Able to resolve conflicts and listens to others. Maintains honest relationships and is respected by others., • Dependability – Can be trusted or relied upon to act in the way required or expected to get the work done. Is present at work. Is a team player. Takes responsibility for actions., • Communication – Shows an understanding of the need to initiate or respond to information in an appropriate, timely and complete manner. Oral and written communications are usually acceptable, being both comprehensible and appropriate., • Flexibility – Demonstrates flexibility. Adapts plans and goals for new conditions. Stays current with the organizational objectives and applies knowledge to new methods. BENEFITS • Competitive Compensation Package including Salary, Company-paid Medical, Dental, Vision Benefits, Life and Long-term Disability Insurance, • Offers 401(K) Savings Plan with Employer Match, Short-term Disability Insurance, • Paid Time Off, Paid Holidays, Summer “Days”, • Annual Gym Reimbursement, • Mikimoto Employee Discount, • Eligibility may vary based on level and tenure, subject to change

About B&H: B&H is a globally recognized leader in the photo, video, and pro audio industries. We serve a broad customer base across multiple verticals—including education and government—by offering industry-leading products, expert guidance, and dedicated service. Our commitment to excellence makes us a trusted technology partner to institutions nationwide. Job Summary: We are seeking a highly motivated and relationship-driven Account Executive – Business Development to manage and grow our education and government customer base within a designated territory. In this role, you’ll be responsible for cultivating long-term partnerships with K–12 schools, higher education institutions, and government agencies. You will drive business through on-site visits, industry events, and trade shows, while uncovering new opportunities and delivering tailored solutions to meet client needs. Key Responsibilities: Client Relationship Management • Build, maintain, and grow strong relationships with key stakeholders in education and government institutions., • Serve as a trusted advisor, understanding each client’s specific goals, purchasing processes, and technology needs., • Identify and qualify new opportunities within the education and government sectors., • Develop customized proposals and close deals that align with customer procurement cycles and compliance standards., • Conduct regular in-person visits to schools, universities, and government agencies to assess needs and present solutions., • Represent B&H at relevant education and government trade shows, conferences, and procurement expos., • Collaborate with internal teams including product specialists, customer service, and logistics to ensure smooth execution and delivery., • Utilize CRM tools to maintain accurate pipeline data, forecast sales, and document customer interactions., • Report regularly on territory performance, client feedback, and emerging opportunities. Qualifications: • 3+ years of experience in B2B sales or account management, with a focus on education or government clients strongly preferred., • Strong understanding of public sector procurement processes, contract vehicles, and funding cycles., • Excellent communication, presentation, and interpersonal skills., • Proven ability to develop trust-based relationships and close complex deals., • Self-starter with strong time management skills and the ability to work independently in the field., • Familiarity with CRM platforms (e.g., Salesforce)., • Knowledge of photo, video, AV, or IT technology is a plus. What We Offer: • Competitive base salary plus potential for annual merit-based bonus, • Health, dental, and vision insurance, • 401(k) with company match, • Employee discounts on cutting-edge tech and gear, • A mission-driven, customer-focused work environment, • Opportunities for professional development and career advancement

"Recent Call Center Representative and Bilingual is a must" Note: It's an on site job role, Best suited candidates will be contacted to discuss further about the job role. Job Details: Job Title: Call Center Representative (Onsite, Bilingual) Location: New York, NY, 10004 Duration: 3 Months (Contract Assignment) Schedule: 11:00 AM-07:00 PM M-F (some Saturdays (8-4) as well) Job Summary: Customer Service Professional who handles incoming and/or outgoing calls. (Extensive) Job Responsibilities: -Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction. -Other assignment as necessary. -Extensive phone experience and computer literate. Skills: -Recent Two (2) years of experience and Bilingual (Spanish or any). -Strong verbal and written communication skills are crucial for interacting clearly and professionally with customers. -Active listening providing full attention to callers to understand their concerns and needs. -Effective problem-solving to analyze a situation, identify core issue and find effective solution. Education: -High School Diploma or general education degree (GED). EEO: “Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”

Hybrid Job Title: Telephone Operator - Clerk Page Location: NYC, NY 10065 Shift: 2 pm – 10 pm shift. 5 days per week, 2 days off will vary. Job Summary: • Operates Attendant, Page, and Answering Service consoles., • Performs job-related clerical duties. Telephone Operations: • Operate the Amcom PC operator workstation to receive, direct, and place internal and external calls according to policy., • Provide quality telephone operator coverage utilizing all the features of the AMCOM Call Center application., • Provide page support in a timely and accurate manner. Page System Support: • Operate the radio page system according to FCC regulations., • Program Zetron paging system changes as necessary., • Provide quality customer service for page system users., • Assist with Zetron testing, pager configuration/troubleshooting, and database updating, as needed. Emergency Support: • Perform all duties for medical and surgical emergencies in conformity with emergency policies and procedures., • Respond to all emergency calls, such as: Medical Emergency, Fire (manually count bells), Bomb Threats, and other disasters., • Follow procedures as documented in departmental procedures and follow up on all calls., • Provide emergency response and notification services following documented notification procedures, including following escalation processes as required., • Follow all required documentation and notification instructions. On Call Schedule Maintenance: • Receive on call schedules from departments and enter into the computerized Amcom system for use by evening, night, and weekend staff., • Provide transcription service for on call schedules in a timely and accurate manner. Answering Service: • Provide transcription service for doctor’s answering service information in a timely and quality fashion. Administrative and Clerical Support: • Prepare telephone toll and message unit charge tickets for each call placed for department individuals., • Change batteries on page units as necessary., • Transmit Telex messages and distribute incoming messages to appropriate departments., • Assist with financial management, inventory management, message delivery, and related ancillary clerical or operational tasks as needed. Problem Management: • Provide support, following documented processes, for all telecommunication-related and possibly miscellaneous trouble calls that are received. Required Skills & Experience: • Client will allow any amount of experience. If there is none, this should be escalated. Required Education: • HS Diploma/GED.

A busy healthcare facility is seeking an experienced Customer Service Professional to join their team.The ideal candidate will handle high-volume inbound and outbound calls, deliver exceptional service, and support patients and staff by resolving inquiries efficiently and professionally.Responsibili

Job DescriptionWe are looking for a dedicated Customer Service Representative to join our team in Jamaica, New York. In this role, you will play a key part in ensuring customer satisfaction by providing efficient and attentive support. This is a long-term contract position offering an excellent opportunity to make a meaningful impact in a fast-paced environment. Responsibilities: • Respond promptly and courteously to inbound calls, addressing customer inquiries and concerns., • Process customer orders accurately and efficiently, ensuring all details are properly recorded., • Maintain a high standard while handling both inbound and outbound calls., • Assist customers with product information, troubleshooting, and resolving issues., • Document interactions and updates in the system to ensure accurate record-keeping., • Collaborate with team members to improve customer service processes and efficiency., • Follow company policies and procedures while delivering exceptional service., • Handle multiple tasks simultaneously, prioritizing customer needs effectively., • Provide feedback to management regarding customer trends and potential improvements., • Stay updated on company products, services, and policies to provide accurate information.• Previous experience in customer service or call center support is required., • Strong communication skills, both verbal and written, with a focus on clarity and professionalism., • Proficiency in order entry and data management systems., • Ability to handle inbound and outbound calls effectively and efficiently., • Excellent problem-solving skills with a customer-centric approach., • Capable of multitasking and working in a fast-paced environment., • Familiarity with basic computer applications and ability to learn new systems quickly., • High level of attention to detail and accuracy in all tasks.

Job Description MV New York is Hiring: Entry-Level Customer Service Representative Looking to launch your career in sales, customer service, or business? MV New York is hiring outgoing, service-focused individuals to join our Entry-Level Business Development team. This isn’t your typical CSR role — you’ll work face-to-face at live events, represent top brands, and gain hands-on experience in sales, customer service, and leadership. What You'll Do: • Engage with customers at promotional events, • Provide standout customer service, • Learn sales strategies and build client relationships, • Grow within a supportive, high-energy team What We’re Looking For: • Great communicators with a people-first attitude, • Motivated, coachable team players, • No experience needed — just a strong work ethic and passion for helping people Why MV New York? We’re all about real connections, real growth, and real opportunity. If you're ready to do more than just clock in, apply now and start building your future. Company DescriptionMV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.MV New York is a high-energy direct sales and marketing firm specializing in live events and promotional campaigns. We work face-to-face with customers on behalf of top brands, delivering engaging experiences that drive results. Our team thrives in a fast-paced, performance-based environment where ambition is rewarded and growth opportunities are real. We’re not just hiring workers—we’re building future leaders. If you're motivated, outgoing, and ready to hustle, MV New York is the place to grow.

Job Description We are expanding and are looking to fill an office assistant position. You have to be comfortable with MS Office Suite and be a quick study (can learn custom software systems). You are a team player and can address customers professionally, whether they are irate or concerned about their payment. You have excellent work habits, a proven ability to follow instructions, a history of working as productive members of an office team, and relevant and sufficient experience. We are looking for someone willing to commit to at least five years working with us. Bi-lingual candidates are welcome. The lack of a college degree must be substituted by relevant work experience. Work Specifics: • Customer service (by phone or supervisor assignment), • Document tracking, which includes payment type application processing (direct deposit & payment card application, ACS-1 date stamp, and entry in ACCIS (date of receipt), • 1099 tracking of those who did not receive their year-end statement, • Other customer service-related actions that will process the childcare voucher payments timely and accurately. Disclaimer: • Candidates cannot have had past experience with childcare vouchers

Job Description We are seeking a CUSTOMER SERVICE REPRESENTATIVE to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: • Handle customer inquiries and complaints, • Provide information about the products and services, • Troubleshoot and resolve product issues and concerns, • Document and update customer records based on interactions, • Previous experience in customer service, sales, or other related fields, • Ability to build rapport with clients, • Ability to prioritize and multitask, • Positive and professional demeanor, • Excellent written and verbal communication skillsCompany DescriptionRooted in the dynamic heart of Manhattan, we’ve built a reputation for crafting innovative strategies that deliver extraordinary results. Our mission is simple: to transform businesses by enhancing their sales and marketing performance. We believe that every brand has a unique story to tell, and our role is to amplify that narrative in a way that resonates with your target audience. With a deep understanding of consumer behavior and a data-driven approach, we create campaigns that not only capture attention but also drive tangible results. From developing compelling brand identities to executing high-impact sales campaigns, our expertise spans the entire marketing spectrum. What sets us apart is our unwavering commitment to our clients’ success.Rooted in the dynamic heart of Manhattan, we’ve built a reputation for crafting innovative strategies that deliver extraordinary results.\r\n\r\nOur mission is simple: to transform businesses by enhancing their sales and marketing performance. We believe that every brand has a unique story to tell, and our role is to amplify that narrative in a way that resonates with your target audience.\r\n\r\nWith a deep understanding of consumer behavior and a data-driven approach, we create campaigns that not only capture attention but also drive tangible results. From developing compelling brand identities to executing high-impact sales campaigns, our expertise spans the entire marketing spectrum. What sets us apart is our unwavering commitment to our clients’ success.

Job Description We’re looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City’s most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment. Check out our Team & Workspace here: As a Luxury Jewelry Customer Service Specialist, you’ll be responsible for supporting our clients at every stage of their journey — from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You’ll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You’ll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency. Just as important: you’ll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We’re looking for someone who doesn’t just react, but observes, reports, and helps us move forward. Key Responsibilities: • Respond to customer inquiries via phone and email with clarity, professionalism, and urgency, • Provide accurate updates on orders, custom production timelines, and shipping, • Manage return and repair requests from intake to resolution, • Collaborate with the sales team to pass along leads and client opportunities, • Monitor and respond to online reviews and customer feedback, • Proactively reach out to dissatisfied clients to resolve issues before they escalate, • Identify client concerns or recurring issues and report them directly to management, • Keep accurate internal records using CRM platforms and project tracking tools, • Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality, • Highly organized and reliable, with strong multitasking and follow-through, • Polished written and verbal communication skills, • Professional demeanor with the ability to remain composed under pressure, • Comfortable working closely with sales and production teams, • Able to observe patterns, recognize recurring issues, and raise them to supervisors, • Familiarity with CRM tools and monday.com is a plus (not required), • Pay: $18.00 – $25.00 per hour (based on experience), • Subject to growth based on performance, • Schedule:, • Full-time, Monday – Friday, • Occasional weekend availability may be required, • Paid time off, • Employee discount on fine jewelry, • Growth opportunities into sales support, logistics, or client experience leadership, • Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations Check out our social media below Instagram: TikTok: YouTube: Facebook: Twitter/X: Job Type: Part-time Pay: $18.00 - $25.00 per hour Expected hours: 24 – 50 per week Benefits: • Paid time off Ability to Commute: • New York, NY 10036 (Preferred) Work Location: In person Company DescriptionAbout Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.About Us: TraxNYC Jewelry is a leading name in the jewelry industry, renowned for our unique designs and unparalleled quality. We are committed to crafting exquisite jewelry pieces and providing exceptional customer service.

Job Description As a Customer Care Representative, you will interact directly with patients, assisting them with their medical equipment needs, processing orders, verifying insurance, and providing general administrative support. You will play an essential role in ensuring patients receive the right equipment on time while maintaining excellent customer service and a high level of professionalism. Wage: Competitive and negotiable, based on experience Key Responsibilities: * Patient Interaction & Front Desk Support: Greet and assist patients in a friendly, professional manner, both in person and over the phone. Address patient inquiries regarding product availability, insurance coverage, and order status. * Patient Registration & Information Collection: Collect and verify required patient information, including insurance details, medical history, and prescription information to ensure compliance with all Medicare/Medicaid requirements. * Medicare/Medicaid Verification & Authorization: Verify patient insurance coverage and eligibility through Medicare/Medicaid portals. Assist with obtaining prior authorizations as needed to ensure patient coverage for durable medical equipment. * Order Processing & Coordination: Assist patients in selecting appropriate medical equipment, process orders, and coordinate delivery schedules. Ensure all required paperwork is completed accurately and promptly. * Insurance & Billing Support: Work closely with the billing department to ensure accurate submission of claims, following up on any rejected or unpaid claims. Ensure all billing information aligns with Medicare/Medicaid regulations. * Patient Education: Provide clear instructions to patients on the proper use and care of their medical equipment. Address any concerns regarding warranties, returns, or troubleshooting of equipment. * Problem Resolution: Proactively address any patient concerns or issues regarding products, billing, insurance, or service delivery, and escalate matters to the appropriate department if necessary. * Documentation & Record Keeping: Maintain accurate, up-to-date patient records, ensuring all information is in compliance with HIPAA and other regulatory requirements. Document all interactions and updates in the patient management system. * Collaboration with Internal Teams: Collaborate with sales, billing, and delivery teams to ensure smooth communication and fulfillment of patient needs. Qualifications: * Experience: • Experience working with Medicare/Medicaid policies, billing procedures, and insurance verification is strongly preferred. Education: • High School diploma or equivalent; Associate's or Bachelor’s degree in healthcare administration or a related field is a plus. Knowledge & Skills: • Knowledge of Medicare/Medicaid billing and coverage policies, specifically related to Durable Medical Equipment (DME)., • Familiarity with DME products, healthcare regulations, and compliance standards., • Ability to manage patient inquiries efficiently and with a high level of empathy and professionalism., • Proficient in using office software (Microsoft Office Suite) and Electronic Health Records (EHR) systems., • Strong verbal and written communication skills, with the ability to clearly explain complex healthcare processes to patients. Customer Service Focus: • A patient-centered approach with a strong ability to handle sensitive situations with compassion and professionalism., • Excellent organizational and multitasking skills with a keen eye for detail. Problem-Solving Abilities: • Capable of resolving patient issues and concerns quickly and effectively while maintaining a positive experience.

Job Description Job Summary: The Customer Service Representative provides high quality multi-channel (telephonic, chat, email, social media, US mail) support and problem resolution to customers each day, in a manner that meets or exceeds defined department objectives to protect and increase business Retail revenues and enhance the overall customer experience. Additionally, the Customer Service Representative initiates the escalation process for unresolved customer problems. Hours: 10:30 am - 7:00 pm EST Duration: 6 Months (Temp to hire) Major Duties and Responsibilities: • Assists customers telephonically and non-telephonically with service and support issues., • Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention., • Acts as a positive role models by demonstrating continuous performance improvement, solid business skills and support of department and company objectives., • Ensures productivity, revenue generation, and quality levels are met in order to meet and exceed customer and Business Retail expectations., • Uses courteous and professional language., • Works effectively in a team environment., • Creates a win-win resolution to problems. Basic Qualifications: • High School or equivalent is preferred but not REQUIRED, • Ability to produce quality and professional written correspondence with customers, • Ability to demonstrate and perform basic math, • Customer service orientation, • Intermediate PC knowledge, working knowledge of Windows operating systems, proficient with Microsoft Office, fluent with Internet and mainstream web browsers, • Commitment to providing resolution to customer issues on the first contact Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Company DescriptionRussell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.

Key Responsibilities Supervise and coach Customer Service employees to ensure member/provider satisfaction and retention Monitor performance metrics and provide feedback for staff development and training needs Develop collaborative relationships with internal partners to enhance service deliver

A company is looking for a Customer Care Representative who is bilingual in Spanish and English. Key Responsibilities Handle inbound/outbound calls and digital inquiries across various platforms Troubleshoot issues and provide clear solutions to students Meet and exceed KPIs related to efficienc

A company is looking for a Call Center Representative (FULL TIME/REMOTE). Key Responsibilities Acts as a liaison between hospital staff, nurses, pharmacies, patients, and providers Triages inbound calls for multiple facilities and manages daily provider schedules Documents calls accurately and r

Key Responsibilities Answer incoming calls from customers and assist with benefit, eligibility, and claims inquiries Review and research healthcare claims from providers using multiple computer systems Meet performance goals in efficiency, accuracy, quality, customer satisfaction, and attendance

Key Responsibilities Provide solutions to customer inquiries, including service issues and billing questions Utilize troubleshooting skills to ensure one-call resolution for customer interactions Drive customer satisfaction through effective engagement and support Required Qualifications Must

A company is looking for a CMMS Account Manager to oversee the operation of their Computerized Maintenance Management System. Key Responsibilities Implement and maintain CMMS data, ensuring compliance with procedures and regulations Monitor maintenance plans and work requests, ensuring proper doc

A company is looking for a Retirement Account Manager. Key Responsibilities Provide day-to-day client support and ensure seamless service Build and maintain positive relationships with a portfolio of clients Coordinate with internal teams to address client needs and track account activity Requi

A company is looking for a Customer Care Representative to join their Customer Success team. Key Responsibilities Serve as the primary point of contact for assigned accounts, ensuring exceptional customer experience with the software Provide ongoing training and troubleshooting assistance to cust

A company is looking for a Senior Manager, Global Customer Support.

Key Responsibilities Manage, coach, and inspire a team of customer service associates to meet performance and quality goals Oversee daily call center operations, including scheduling and performance tracking Collaborate with cross-functional departments to enhance the customer experience and res

A company is looking for an Account Manager, II to provide processing and sales support for loan applications from Wholesale Loan Brokers. Key Responsibilities Main contact for communication and support between Brokers and various departments throughout the loan process Ensure compliance deadline

A company is looking for an Account Manager, Artist & Label Relations.Key Responsibilities Drive artist onboarding by prospecting and closing partnerships with artist teams Develop and execute growth strategies to enhance platform adoption and tool integration Manage sales pipeline and repor

A company is looking for an Account Manager (Wholesale Nonqm).

A company is looking for a Government Travel Consultant to provide professional travel service assistance to federal government agencies.Key Responsibilities Secure air, car, and hotel accommodations for contracted government agencies Ensure compliance with government travel regulations and maint

Key Responsibilities Lead and develop the Revenue Accounting team while promoting a high-performance culture Oversee contract lifecycle management and ensure compliance with revenue recognition policies Manage the monthly and quarterly revenue close process, ensuring accuracy and completeness of

A company is looking for a Commercial Lines Account Manager specializing in Cyber Security, E&O, and EPL.Key Responsibilities Manage a book of Commercial Property & Casualty Insurance business and ensure timely processing of new and renewal insurance policies Support the new business and renewal

A company is looking for a Call Center Collector.

A company is looking for a Bilingual Customer Service Representative.Key Responsibilities Handle claims, benefits, enrollment, member portal, and ID cards while solving customer problems Navigate through multiple systems simultaneously Required Qualifications Native Korean speaker with English

Key Responsibilities Answer incoming calls from providers and members regarding eligibility, claims, and authorization status Collaborate with internal and external partners to resolve issues related to claims payment and eligibility inquiries Create and track Customer Service Incidents to resol

A company is looking for a Mid-Level Account Manager to manage client relationships and oversee digital marketing strategies.

Job Description Position: Travel Consultant Company Overview: True Adventure Travel is a leading travel company that specializes in creating unique and unforgettable travel experiences for our clients. We are dedicated to providing personalized and high-quality services to our customers, and we are looking for a talented Travel Planner to join our team as a remote agent. Job Description: As a Travel Consultant, you will be responsible for designing and organizing travel itineraries for our clients. You will work closely with our clients to understand their travel preferences and budget, and then use your expertise and knowledge to create customized travel plans that meet their needs. Responsibilities: • Communicate with clients to understand their travel preferences, budget, and any special requests or requirements, • Research and gather information on destinations, transportation, accommodation, and activities, • Create detailed and personalized travel itineraries for clients, including flights, transfers, accommodations, activities, and any other necessary arrangements, • Provide excellent customer service to clients before, during, and after their trip, • Stay up-to-date on travel trends, popular destinations, and any changes in travel regulations or requirements, • Collaborate with other team members to continuously improve our services and offerings, • Handle any issues or emergencies that may arise during a client's trip Requirements: • Excellent communication and interpersonal skills, • Strong organizational and time-management abilities, • Ability to work independently and remotely, • Customer-oriented mindset and a passion for creating unforgettable travel experiences Benefits: • Competitive earnings potential., • Flexible work schedule and the ability to work remotely, • Opportunities for career growth and development, • Work with a dynamic and passionate team, • Discounted travel opportunities for personal use If you have a passion for travel and love creating unique and memorable experiences for others, we would love to have you on our team at True Adventure Travel. Apply now and join us on our journey to provide exceptional travel services to our clients.

Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recove

An AI software development company is looking for an .Location: NY, Boston, or Chicago (remote, but needs to be local to these markets).Travel is 25% max, should be much less.Within this role, you'll help bring firm's Environment-as-a-Service platform to some of the largest companies in the world,

Job Description We are looking for a number of Customer Centre Representatives. You will be working for an industry leader in the BPO space and helping their clients. We are expecting a large number of applicants, so please be patient with us, and will revert as soon as we can. Requirements As part of the day-to-day operations, the associates will be expected to perform the following: • Manage customer accounts for their end-to-end service activation., • Informing customers about the process scheduling of appointments and service activation, • Effective and efficient use of all relevant systems to access information and provide relevant solutions for the customer, • Engage customers by utilizing effective questioning techniques to identify issues, • Time management and the ability to prioritize workloads to meet targets, • Meet all productivity and quality performance measures related to the role To be successful you will have: • Proven experience working in a fast-paced call center or customer service environments, • Customer-centric and should be committed to improving customer experience., • Possess effective problem-solving skills and have the ability to deliver timely resolution., • Ability to work under pressure and handle difficult customers., • Ability to communicate effectively with customers, Field Technicians, and Personnel from other parts of the business., • Analytical and technical skills (e.g. database, telecommunication systems), technically appropriate communication skills, clear understanding of all processes/work instructions, and an understanding of network and products specific to the role About Us We specialize in Digital, ERP, and larger IT Services. We offer flexible, efficient and collaborative solutions to any organization that requires IT, experts. Our agile, agnostic, and flexible solutions will help you source the IT Expertise you need. If you are looking for new opportunities, send your profile at . Also follow our LinkedIn page for new job opportunities and more. Zone IT Solutions is an equal opportunity employer and our recruitment process focuses on essential skills and abilities. We encourage applications from a diverse array of backgrounds, including individuals of various ethnicities, cultures, and linguistic backgrounds, as well as those with disabilities.

Job Description About Teads Teads is the omnichannel outcomes platform for the open internet, driving full-funnel results for marketers across premium media. With a focus on meaningful business outcomes for branding and performance objectives, the combined company ensures value is driven with every media dollar by leveraging predictive AI technology to connect quality media, beautiful brand creative, and context-driven addressability and measurement. One of the most scaled advertising platforms on the open internet, Teads is directly partnered with more than 10,000 publishers and 20,000 advertisers globally. The company is headquartered in New York, with a global team of nearly 1,800 people in 30+ countries. For more information, visit . We are seeking an Account Manager to play a key role on our US Performance Account Management Team. The Account Manager will serve as a primary point of contact for existing and new clients across the US that are seeking to utilize our global network to grow their business, with emphasis on performance buyers in various verticals. As an Account Manager you will serve both as an expert in our platforms, and as a specialist on conversion-oriented content marketing. You will use these skills to assist key clients build their native advertising strategy, and co-op with them to succeed and grow.We're looking for someone who is resourceful, bright, curious, proactive, a go-getter, works well independently and as part of a team, and who will be passionate about what she or he does.What will you do?As an Account Manager in the Direct Response team, your mission will be to: • Serve as a primary point of contact for performance managed clients along the process of managing an ROI-positive activity: review and consult regarding content & funnels, campaigns setup, management and optimization, • Be an originator of ideas and initiatives that can improve performance and help clients scale, • Meet and consult regularly with clients to get a clear picture of performance, plans and priorities, • Identify strategic opportunities and upsell against them, • Carry out kickoff calls and manage onboarding process for new clients, • Educate clients about best practices, provide insights from data, • Interfaces with other department internally: Content, Product, Account services and othersWhat will you bring to the team?, • 1-2 years experience in planning or managing digital media with emphasis on performance activity. Experience in native platforms is a plus, • Spanish or Portuguese a plus, • Ability to execute efficiently and effectively in a fast-paced technological environment, • Analytical and data driven with ability to monitor and identify trends in performance, • Ability to execute efficiently and effectively in a fast-paced technological environment, • Effective time-management skills, • Excellent written and verbal communication skills, • Strong presentation skills, • Strong knowledge of Microsoft applications, especially Excel and PowerPoint, • You connect with our values:, • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center., • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren't 100% clear., • Obsess About Outcomes: You're outcome-driven, take ownership of your results, and work through challenges to deliver what really matters., • Evolve Through Change: You're adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead. #LI-HYBRID #LI-BAILEY Life at Teads At Teads, we don't just offer new roles - we blend creativity, technology, and data to shape the future of media. You'll work with smart humans, meaningful brands, and cool tools, all while helping redefine how advertising works in a world that demands more transparency, better insights, and smarter strategies. As a Teadster, you'll play a critical role in shaping our future success in the region. Here's why Teads stands out: • We've merged two open internet category leaders—Outbrain and Teads—to create the 'new' Teads, a unified omnichannel platform that drives results from branding to performance across all screens, including CTV, mobile, and web., • As part of our team, you'll thrive in a collaborative and forward-thinking environment that fosters innovation, creative problem-solving, and continuous learning. Teads is an equal employment opportunity employer and committed to diversity and inclusion at all stages of recruitment and employment. Our team is made up of individuals who are approachable, resourceful, passionate, and proactive. We foster a sense of belonging through our Employee Resource Groups – employee-led groups in which we debate topics and drive change: environmental, women empowerment, charitable initiatives to diversity, equity, and inclusion, you'll be able to share your passions with likeminded people.

Job Description EMARKETER is the leading research, data, and insights provider for marketing, advertising, and commerce professionals. Our data-centric forecasts and rigorous analysis empower strategic decisions for brands, agencies, media platforms, technology companies, and more. With a strong focus on the transformation of digital advertising and ecommerce, EMARKETER's forecasts, reports, and benchmarks enable global companies to anticipate tomorrow's market trends for confidence today. EMARKETER is a division of Axel Springer SE, one of Europe's largest media companies. We're hiring a Manager, SMB Account Management to join our Account Management team at EMARKETER. The Role & Team: We're looking for a sales-minded, data-driven leader who thrives in high-volume environments and loves using technology to scale impact. If you're passionate about building systems that grow revenue, drive retention, and empower teams to perform at their best - this role is for you. As the Manager, SMB Account Management, you'll play a key role in shaping how EMARKETER engages and retains its fast-growing SMB customer base. You'll combine sales experience, strategic thinking, and operational innovation to design scalable processes that increase renewals and unlock expansion opportunities. You'll lead a team of four Account Managers and own the full renewal and growth lifecycle - from building automated workflows to negotiating contracts and identifying upsell opportunities. You'll partner closely with Account Management Leadership, Revenue Operations, and Product to bring automation and innovation-driven efficiency to customer retention, setting the standard for tech-enabled account management at scale. This is a hybrid role working from our New York City HQ at One Liberty Plaza two times a week. The Ideal Candidate Is: • A strategic operator: You approach renewals not as a task but as a growth engine. You build systems that retain and grow revenue while optimizing for scale and repeatability., • A hands-on coach: You lead from the front, developing and motivating a high-performing team through clear expectations and structured coaching., • A data-driven decision maker: You rely on dashboards, KPIs, and customer health signals to guide renewal strategy, prioritize efforts, and continuously improve outcomes., • A process-minded builder: You enjoy designing workflows and automations, and look for ways to reduce manual effort without sacrificing customer experience., • A confident negotiator: You know how to strike the right balance between customer advocacy and commercial impact, and you pass that skillset down to your team., • Own the renewal strategy and lifecycle for 270+ SMB clients - forecasting outcomes, tracking pipeline health, and proactively mitigating at-risk accounts., • Design, implement, and optimize automated workflows for renewals and retention across a cohort of SMB clients using tools like Salesloft and Salesforce Marketing Cloud., • Lead and coach a team of four Account Managers, driving accountability, pipeline discipline, and consistent execution toward retention and growth goals., • Partner cross-functionally with Revenue Operations, Marketing, and Product to operationalize automation and retention strategies that improve customer engagement and efficiency., • Collaborate with internal stakeholders to ensure automation programs align with the customer lifecycle and drive a consistent, high-quality client experience.Desired Skills & Experience:, • 3+ years in Account Management, or Customer Success ideally within SMB or mid-market segments., • 2+ years of people management experience, including coaching, performance management, and developing Account Managers or Sales talent., • Demonstrated experience using SalesLoft (or similar programs) to build and optimize cadences, workflows, and automation for customer retention., • Strong sales and negotiation skills, with experience structuring and closing renewals or upsells while maintaining long-term client relationships., • Strong analytical skills with the ability to interpret customer and performance data into actionable strategies., • Excellent communication, leadership, and team development skills; able to inspire accountability and high performance. Salary & Benefits: • Base Salary: $110,000-$125,000 (dependent on skills & experience), • On-Target Earnings (OTE): $145,000-$170,000 (includes base salary + commission at 100% to goal), • Commission structure: Uncapped, with additional earning potential above OTE, • Unlimited PTO, 10 paid holidays, and 16 weeks of parental leave, • Comprehensive medical, dental, and vision insurance plans, • Matched and vested 401(k) plan, • Access to resources for financial planning, family planning, mental health, and Employee Assistance Programs (EAP) Our people are the foundation of our success. Guided by our values, we: • Serve Our Clients: We prioritize their needs to deliver excellence in our products and services., • Work as One Team: We collaborate with trust, accountability, and transparency., • Innovate and Adapt: We foster curiosity, resilience, and fearless exploration of new ideas.

Job Description Job Title: Intake Specialist I Department: Legal Services Fund, Intake Reports To: Intake Supervisor FLSA Status: Local 1101 - Non-Exempt Salary Range: Established by contract Date Created: • Competitive Salary coupled with a great work/life balance, • Prime Location - Flatiron District in Manhattan (NYC), • Comprehensive Health Package including medical, dental & vision coverage with no employee contribution to the premium for a family plan, • Pension Benefit that includes monthly employer contributions, • Retirement Benefit that includes 3% 401K employer contributions, • Professional Coverage/Reimbursement includes Tuition Reimbursement Program, • Paid Time Off including vacation, personal, and sick days, • Federal Paid Holidays – Up to 11 days off with pay, • And more... Additional Pay: Plus Bilingual Differential of $2,000 annually FLSA Status: Non-Exempt (Eligible for OT per business needs) Summary The 32BJ Legal Services Fund provides legal representation to over 100,000 eligible union members and their families in several states. We are a mission-driven, client-centered team committed to delivering high-quality, accessible legal services to our members. Under the supervision of the Intake Supervisor, the Intake Specialist I will work as a benefit representative for the Legal Services Fund, verifying member eligibility, determining coverage and, among other tasks, opening matters to in-house and outside attorneys. Essential Duties and Responsibilities • This role involves providing exceptional customer service, answering legal inquiries, and assisting in the overall functioning of the Legal Service Fund’s operations., • Professionally handle phone calls, emails and in-person inquiries, addressing client questions and directing legal concerns., • Excellent interpersonal, written, and oral communication skills., • Ability to effectively manage multiple priorities and adapt to change within a fast-paced call center environment., • Conduct preliminary assessment of legal matters, review relevant documents, and determine coverage as directed by the Legal Summary Plan Description., • Schedule appointments/referrals, and follow-up with related documentation to completion., • Recognize and prioritize critical issues concerning court dates, deadlines, and potential conflicts., • Handle each inquiry in a confidential manner., • Effectively communicate with stakeholders., • Maintain professional appearance and demeanor., • Perform any other relevant work or duties as necessary or assigned. Technical Skills • Ability to organize, prioritize work and meet deadlines., • A demonstrated capability to effectively use multiple software programs simultaneously., • Strong analytical, problem solving, decision-making skills, and attention to detail., • Excellent organizational and prioritizing skills., • Excellent communication skills, both verbal and written, in English and Spanish. Qualifications: • Bilingual in English and Spanish required., • Bachelor’s degree required., • Previous experience in customer service or call centers is preferred., • Ability to analyze customer needs and provide appropriate solutions., • Strong problem-solving and time management skills., • Ability to prioritize and meet tight deadlines., • Exceptional attention to detail. The work environment described here is representative of the environment an employee will encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job DescriptionBenefits: • 401(k), • Health insurance, • Paid time off Responsibilities will include but not limited to: Communicating with clients Screen incoming calls Filing no-fault applications Obtain signatures and other essential qualifiers from clients The right candidate must possess the following qualifications: Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files Bilingual only, Spanish. Strong listening, written and verbal communication skills; accuracy in work and communication Ability to console and advise distressed callers Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff. Superior organizational and time management skills Ability to multi-task in a fast paced, high volume and dynamic office environment Strong work ethic and professional disposition Strong attention to detail and highly motivated Achieve high level of productivity Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel Schedule: Monday - Friday 8:00 AM - 4:00 PM (EST) Experience: • Law Office: 1 year (Required), • Personal Injury: 1 year (Required)Language:, • Spanish fluently (Required) This is a remote position.

Job DescriptionPatient Intake Specialist - Weekend (Remote) Location: Remote (U.S.-based) Employment Type: Full-Time Compensation: $20/hour plus substantial admin-based performance bonuses (ability to make an additional ~$250 a week). Schedule: 40 hours/week. Must be available to work Monday–Friday, 1:00PM–9:00PM. EST. About Understood Care Understood Care is on a mission to bridge the healthcare gap for Medicare patients. We provide high-touch, compassionate care navigation for those who need help understanding how to use their insurance, access services, or manage health challenges. Our team combines clinical leadership with personalized advocacy to make healthcare easier and more human. About the Role As a Patient Intake Specialist, you'll be the first person patients meet in their journey with Understood Care. You'll manage the calendar, conduct appointment confirmation calls and answer the phone when patients call in. What You'll Do • Answer incoming phone calls from patients Call patients to confirm their appointments - clearly explain our services and help patients feel supported and informed * Document intake findings in internal systems * Coordinate smooth handoff to MDs/NPs and Care Advocates * Follow up to ensure onboarding is completed and successful What You'll Bring * 3+ years in a patient-facing role (intake, case management, care navigation, social services, etc.) * Knowledge of Medicare and the U.S. healthcare system * Strong organizational skills and attention to detail * Excellent communication and rapport-building abilities * Comfort using EHRs, CRMs, and digital health tools * Passion for equitable care and supporting underserved populations * Bilingual language skills (Spanish, Mandarin, etc.) a plus Why You'll Love Working Here * Mission-driven, patient-first culture * Opportunity to grow with a fast-paced, compassionate startup * Paid administrative time and training * Remote flexibility with a supportive team environment

Job DescriptionBenefits: • 401(k), • Competitive salary, • Health insurance Responsibilities will include but not limited to: Communicating with clients Screen incoming calls Filing no-fault applications Obtain signatures and other essential qualifiers from clients The right candidate must possess the following qualifications: Must have 1+ years of work experience in a personal injury law firm and complete knowledge of opening personal injury files Bilingual only, Spanish. Strong listening, written and verbal communication skills; accuracy in work and communication Ability to console and advise distressed callers Ability to maintain confidentiality of information. Ability to read, analyze and interpret information; keep systems organized and work cooperatively with a variety of staff. Superior organizational and time management skills Ability to multi-task in a fast paced, high volume and dynamic office environment Strong work ethic and professional disposition Strong attention to detail and highly motivated Achieve high level of productivity Ability to learn the firms case management database and to utilize it consistently and efficiently. Preferred knowledge of Smart Advocate, Outlook, Work and Excel Schedule: Full Time - On Site Monday - Friday 8:00 AM - 4:00 PM Experience: • Law Office: 1 year (Required), • Personal Injury: 1 year (Required)Language:, • Spanish fluently (Required)

Job DescriptionBenefits: • Health insurance, • Paid time off Position: Intake Specialist Location: Brooklyn, NY Onsite Employment Type: Full-Time Salary Range: 50,000 - 60,000 Application Deadline: 11/15/2025 Position Overview The Intake Specialist is the first point of contact for clients and NHS partners and must maintain a cordial and professional attitude in person and on the telephone. The Intake Specialist is responsible for maintaining standard operating office procedures and performing support services for the programs. The ideal candidate will be highly motivated, have a high standard of ethics and strong communication skills. Core Responsibilities Serves as the first point of contact for the counselors intake process, meets with clients, collects documents, sets up files and makes sure that files are completed prior to the clients meetings with the counselors. Answers the telephone, screens call, transfers call and takes messages when appropriate Assists counselors with the coordination and delivery of counseling and educational programs Proactively manage workload, calendar, and client appointments to help meet the goals of the organization and serve the client effectively. Adhere to all guidelines related to the confidentiality of client records and information and requirements per the HUD Housing Counseling Handbook and National Industry Standards for Homebuyer Education, Financial Coaching and Foreclosure Prevention Accurately and timely enter data into the organizations client management system Counselor Max. Maintain contact with clients and follow-up until termination/an outcome is reached. Contribute to the process of preparing regular monthly reports. Assists the team with special projects as assigned and other tasks deemed necessary to achieve overall goals and operate a successful program. Participate/conduct homeownership program outreach events Qualifications/Skills Requirements High School Diploma. At least one year customer service experience Computer literacy with proficiency in MS office products (Word, Excel, PowerPoint). Ability to work effectively with people from diverse backgrounds. Ability to work effectively as a member of a team. A highly detail-oriented and organized approach to work Multitask: excellent time management and organizational skills | | | Strong computer skills with experience in Microsoft Word, Outlook, and Excel. Training/Certifications Continuous training is provided by Neighborhood Housing Brooklyn CDC, Inc Support Task Contribute to newsletter by referring clients to tell their story Provide staff support for coordination of annual fair and outreach events. 0ther duties as assigned

Job Description Linqia is an innovative start-up in the growing influencer marketing industry. Located in downtown Nw York, you'll be working with others who are passionate about marketing in a fun, fast-paced and data-driven environment. At Linqia, we deliver guaranteed influencer marketing results for our clients, by working with some of the world's largest brands including Danonne, AB InBev, Kimberly-Clark, Unilever, and Walmart. Our AI-driven platform and team of experts are leading the transformation of influencer marketing into a scalable media channel. The Linqia platform also serves as a social content lab, where marketers can organically test and amplify the best performing influencer content to drive greater ROI from their paid, owned and earned media. We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win. The Role: The Sr. Strategic Accounts Manager is a critical client partner role demonstrating leadership, strategic direction, accountability, business acumen, and vision for Linqia's portfolio of enterprise brand clients. The Strategic Accounts Manager effectively leverages experience, knowledge, and skills to drive innovative thinking while balancing client, company, and team needs. The role provides oversight and approval of the development of higher arching media/influencer objectives and strategies, as well as the related ideation to support such goals. Ensuring that proper tools and processes are effectively applied to planning and buying activities, with the goal of optimizing deliverables and providing a solid rationale to recommendations. This position will be responsible for select client accounts, managing the relationship between Media Agency, Creative Agency and Brand. The primary goal for this role is to provide excellent customer experiences and repeat business. You will lead and provide oversight for internal teams working on your programs. The role acts as the steward for both Linqia and the client, establishing transparency and clear communication from pre-IO to launch. The Sr. Strategic Accounts Manager reports into Linqia's Director of Strategic Accounts. What You'll Do: • Manage the oversight of a client's campaign with superior customer service while maximizing business opportunities, growth, and efficiency, • Responsible for meeting business KPI's and development within signed IO's, • Owner of the Client Experience and responsible for exceeding client expectations and creating long term partnerships., • Lead strategic channel planning activities associated with assigned campaigns in partnership with creative, brand success, sales, and media investment, • Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of client industry and influencer knowledge, • Work with internal partners to gauge campaign performance and KPI's to determine the extent to which the original objectives and strategies were met, • Proactively keep abreast of industry trends and share knowledge with the team, • Work closely with internal partners to optimize any revenue opportunities with particular clientsQualifications:, • 7+ years of client management and media (or influencer) experience within agencies, • Driven by delighting customers, customer satisfaction drives your work, • Passion for the social media space. Enjoy learning new social media platforms or understanding how people use these platforms to communicate as well as how advertising and influencers use social media platforms, • Entrepreneurial, self-motivator who isn't afraid to roll up your sleeves and solve problems, as well as determining your own deadlines, benchmarks, and goals, • Proven track record of client and team success, • Experience and comfort with high-level client communications, • Bachelor's degree, MBA is preferred This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.

Job DescriptionEducation•Bachelor’s degree in Business, Finance, Accounting, or equivalent related experience. Knowledge / Skills / Abilities•Solid understanding of general bookkeeping principles and practices.•Ability to work accurately and efficiently with numerical data and perform arithmetic computations quickly.•Skilled in preparing routine financial reports and records, and following both oral and written instructions.•Skilled in Microsoft Office (especially Excel) and familiar with basic accounting software functions.•Strong interpersonal skills to maintain effective working relationships with colleagues. Experience•Minimum of 3 years of bookkeeping experience, or an equivalent combination of training and experience. Languages:•Mandatory: English proficiency, Preferred: Japanese language skills Key ContactsInternal:•Senior Accounting Manager and team – implement accounting procedures as directed.•Department Managers – coordinate vendor or customer relationships, invoice payments, and resolve account issues.•All Staff – assist with vendor or customer-related invoicing inquiries.External:•Customers – manage invoice delivery and resolve account discrepancies.•Vendors – coordinate invoice payments and address account issues. Job Summary•Responsible for managing all aspects of the accounting function within the Accounting Department for assigned entities, including KDDI America, Inc. (KAM), its subsidiaries, and Telehouse International Corporation of America (TIA). Performs related tasks as directed by the Senior Accounting Director or Senior Accounting Manager.Essential Functions – Accounting Manager•Record vendor invoices in the general ledger.•Process vendor payments accurately and on time.•Prepare routine A/R and A/P reports and coordinate invoice approvals with department managers.•Record issued invoices and customer payments in the general ledger.•Maintain schedules for fixed assets, prepaid expenses, loans, and accrued expenses; post entries to the system.•Execute and review monthly closing tasks and results, ensuring compliance with US GAAP, IFRS.•Prepare and oversee consolidated financial statements, including monthly reporting package to HQ.•Perform fluctuation analysis for Profit & Loss and Balance Sheet accounts.•Provide supporting documentation to internal and external auditors.•Review and recommend improvements to accounting operations and systems.•Enhance functionality and capabilities of the company’s accounting systems.•Support financial tasks for KAM, TIA, and other subsidiaries, as well as special projects in a dynamic environment.•Serve as a knowledge resource for the accounting team and company regarding departmental operations. Support for Executives and Expats•Ensure authorized access for clients, vendors, and visitors in compliance with Security Policies and Procedures.•Provide miscellaneous support, including visitor arrangements and business trip coordination.Benefits· Medical, Dental and Vision Coverage · Basic Life Insurance and AD&D· Short-Term and Long-Term Disability Insurance· Flexible Spending Account (FSA)· 401(k) with company match· Paid Time Off (PTO): Vacation, sick, and floating holidays; plus 13 paid holidays· Tuition Reimbursement Program· Gym Reimbursement Program · Employee Assistance Program (EAP) · Wellbeing Solutions Program KDDI America, headquartered in New York, is the US presence of Japan's KDDI Group, a Fortune Global 500 company and leading provider of international IT and communications services. KDDI America was established in 1989 and started as a telecommunications business supporting Japanese multinationals. We have now evolved into a company that provides networks, data centers, system integration, as well as managed service solutions across all industries. Our ability to customize solutions in a major city offering scalability and service that are unparalleled set KDDI America apart from the competition. We provide Ethernet network uptimes of more than 99.999% between regions and guaranteed high performance no matter where. For more information on the information we collect about our applicants and how we use it, see our Privacy Notice at We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.