RV Customer Service Advisor
27 days ago
Churchville
Job Description Company: Wilkins Recreational Vehicles Job Title: Service Advisor We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, skills and ability. We're looking for employees who can make a difference, because we believe an innovative team can accomplish anything. Salary Range: • $50,000.00 - $80,000.00 (commensurate with experience)., • Medical, Dental, and Vision Insurance with multiple options., • 401K and Employer Matching Program, • PTO/Sick Time, • Voluntary Benefit Program, • Employee Referral Program, • Employee Discount, • Oversees the entire customer service experience from the point of setting the appointment to finalizing of the customer bill., • Greets, establishes, and maintains a positive rapport with customers,, • Assists customers in determining needs; promotes our products, accordingly,, • Estimates cost of repair and prepares itemized service order,, • Initiates service orders, secures customer’s signature, and closes when completed,, • Develops a keen understanding of all of our products and services,, • Understands effective service sales processes and actively seeks sales opportunities,, • Maintains good communication with customer and follows up after work is completed to ensure satisfaction,, • Understands customer’s needs, committed to exceed customer expectations every day,, • A minimum of 2 years’ experience in a customer service role is preferred but not required,, • Motivated individual who enjoys working in a fast-paced environment,, • Professional appearance,, • Strong communication skills,, • Positive attitude,, • Strong work ethic, Wilkins RV facilities are centrally located and proudly serve the cities of Bath, Elmira, Corning, Churchville, Olean, Rochester, Syracuse, Buffalo, New York and Northern Pennsylvania. Powered by JazzHR uTEn3l9aXD
