Pharmacy Customer Service Specialist
hace 13 días
Athens
Job Description Pharmacy Customer Service Specialist Job Title: Pharmacy Customer Service Specialist Department: Pharmacy Immediate Supervisor Title: Pharmacist in Charge and General Manager Job Supervisory Responsibilities: None General Summary: This position is a non-exempt, sales position responsible for greeting and assisting customers in a prompt, courteous, and professional manner. This position requires attention to detail and organizational skills that ensure prompt payment for prescriptions and store merchandise. Essential Job Responsibilities: 1. Greet and serve customers in a timely, friendly, and professional manner., 2. Keep assigned area neat, clean, and stocked., 3. Be able to demonstrate proficiency in all of the Front Register Cashier duties., 5. Be proficient at the Prescription bagging system., 6. Be able to generate courier manifest., 8. Triage customers to evaluate wait times., 10. PSE sales and log book as well as the signature log., 11. Promote all pharmacy programs with each customer., 12. Know proper pharmacy closing procedure including restocking process. Other Requirements: Must obtain Pharmacy Technician Trainee license upon hire if not already licensed with the Board of Pharmacy. Performance Requirements: Knowledge: 1. Knowledge of organization services available to customers., 2. Knowledge of product location within the store to be able to direct customers., 4. Ability to make change accurately., 5. Exceptional organizational and interpersonal skills., 7. To handle stressful situations in a professional manner.