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Job Description Job Title: Aftermarket Support Representative Job Description The Aftermarket Support Representative manages the full lifecycle of customer orders in a manufacturing environment, ensuring accurate order processing, timely delivery, and responsive support for aftermarket needs. This role serves as a key liaison between customers, global manufacturing plants, planners, and logistics teams to resolve order-related issues, support international shipments, and maintain high levels of customer satisfaction. The position requires strong attention to detail, proficiency with ERP and CRM systems, and the ability to follow complex procedures in a moderately fast-paced setting. Responsibilities • Support the full order lifecycle, including order entry, order changes, lead time communication, production status updates, shipping coordination, and invoicing., • Communicate proactively with global manufacturing plants, planners, and logistics teams to resolve order-related issues and ensure on-time delivery., • Handle moderately complex issues such as backorders, partial shipments, delivery delays, and product substitutions while maintaining clear communication with customers., • Provide aftermarket support by coordinating returns, managing warranty claims, and processing RMAs in accordance with established procedures., • Support international shipments by coordinating required documentation and following established export and trade compliance procedures., • Accurately document customer interactions, transactions, and resolutions in ERP and CRM systems to maintain complete and up-to-date records., • Escalate complex, high-risk, or urgent issues to team members or leadership as appropriate, ensuring timely resolution., • Adhere to global customer service processes, policies, and service-level expectations to deliver consistent and reliable service., • Contribute to continuous improvement efforts by identifying recurring issues, process gaps, and opportunities to enhance customer experience., • Support customer accounts and respond to inquiries related to global orders, deliveries, pricing, and service issues in a professional and timely manner. Essential Skills • 2+ years of manufacturing support service experience., • Experience working in a moderately fast-paced manufacturing environment., • Proven client and customer engagement experience in a service-oriented role., • Ability to follow complex standard operating procedures (SOPs) accurately and consistently., • Proficiency in data entry and data management with strong attention to detail., • Experience using ERP systems for order processing and documentation., • Experience using CRM systems to record customer interactions and manage cases., • Strong skills in Microsoft Office products, including Word, Excel, and Outlook., • Demonstrated ability to handle warranty, returns, and RMA-related activities., • Ability to coordinate shipments and support logistics-related tasks. Additional Skills & Qualifications • Preferred: 2+ years of SAP order entry experience., • Experience supporting aftermarket operations, including returns and warranty claims., • Familiarity with export and trade compliance procedures for international shipments., • Strong written and verbal communication skills for working with global teams and customers., • Ability to identify process gaps and contribute ideas for continuous improvement. Work Environment This role operates in a combined manufacturing and office setting, supporting both production and administrative activities. The position follows a Monday through Friday schedule from 8:00 a.m. to 4:30 p.m., with a 30-minute lunch break. The work involves frequent use of computers, ERP and CRM systems, and standard office productivity tools, as well as regular interaction with manufacturing and logistics personnel in a moderately fast-paced environmen Job Type & Location This is a Contract position based out of Dayton, OH. Pay and Benefits The pay range for this position is $20.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision, • Critical Illness, Accident, and Hospital, • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available, • Life Insurance (Voluntary Life & AD&D for the employee and dependents), • Short and long-term disability, • Health Spending Account (HSA), • Transportation benefits, • Employee Assistance Program, • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Dayton,OH. Application Deadline This position is anticipated to close on Jul 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

We're looking for candidates with great customer service skills to fill our Remote Customer Service role! This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week. We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere. Language Requirement: Proficient level English Preferred experience/skills: • Previous experience in customer service or sales is a plus., • Great communication skills, • Ability to listen to and understand customer needs., • Good problem-solving skills, • Comfortable working remotely and independently, • Willingness to learn and develop new skills., • Ability to adapt to change in a dynamic environment., • If this sounds like you, we'd love to chat! What You Can Expect: • Flexible schedule, • 100% Remote position (Work from home), • Hands on training, • Life insurance, • Health insurance reimbursement, • Industry-leading resources and technology We hope to see your application soon!

Job DescriptionJob Description Customer Service Representative: The following general description applies to all Customer Service Representatives. Please read the information listed below. ABOUT THE JOB: You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS: You must be 16 years of age or older. General Job Duties for All Store Team Members: Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily. Training: Orientation and training provided on the job. Communication Skills: Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system. Applicants must have a clear and upbeat speaking voice when communicating with customers on the phone. Essential Functions/Skills: Applicant must have the ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Possess verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. REMEMBER WE ARE LOOKING FOR PEOPLE WHO RE: Clean Cut & Personable Outgoing & Energetic Dependable, Reliable & Punctual Prompt & Responsible Quick Learner &Self MotivatedAdditional Information • Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people. You will need to use your stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. • A clean driving record and the ability to pass a Motor Vehicle Record check. Safety is a priority for us and we want to make sure anyone we put on the road is safe to be there. You will also need access to reliable vehicle that is insured and have a valid driver's license. • A great role model - you're the person everyone will look to. From being on time for your shift, to having a great attitude to customers and co-workers and even how you dress - you have to have high standards for yourself and the rest of the team. • Our stores are open 7 days a week. Yes, that's right even on the weekends and the holidays; that's when we are busiest! While you schedule is pretty flexible, you have to be willing to work when the team needs you the most. • You have to be at least 18 years old. You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!

Job Title: Customer Service Representative Employer: Lowe’s Job Description: As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information. You will play a key role in enhancing the customer experience, ensuring customer satisfaction, and supporting overall store operations. Key Responsibilities: • Greet and assist customers with inquiries and product information., • Resolve customer issues and complaints in a timely and professional manner., • Process returns, exchanges, and refunds., • Assist customers with locating products and providing recommendations., • Maintain a clean and organized customer service area., • Follow all store policies and procedures, including safety protocols., • Collaborate with team members to enhance the customer experience. Qualifications: • High school diploma or equivalent., • Previous customer service experience preferred., • Strong communication and problem-solving skills., • Ability to handle transactions accurately and efficiently., • Basic computer skills and familiarity with customer service software., • Ability to stand for extended periods and lift up to 25 pounds., • Friendly and approachable demeanor.

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. C

As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change. Customer Service Associates are responsible for:. Maintaining store to the needs of management while giving excellent customer service to each guest.

As an important part of our team, Customer Service Associates impact all areas of the customer experience. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant o

Customer Service Reps process orders for our customers, respond to inquiries, and handle any issues that arise following the order from start to finish. We are currently looking for a dedicated, efficient individual to join our team as a Customer Service Representative. Skidmore Sales is a second-g

As a Customer Service Associate II, you'll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II p

Become a valuable member of our top-tier team as a Customer Service Associate! Take pride in educating and informing customers about the smooth operations, numerous benefits of being a member, and safety features at Thoroughbred Express washes. Display courteous, customer service focus, and professi

This includes all aspects of a customer's order starting with answering telephone calls, responding to emails of approx 100 per day, proactively sending customers confirmation and notifications, order processing, following order through billing process, arranging freight rates for customers, setting

Cashiers and Customer Service Team Members are responsible for providing customer service, operating registers, processing payments, assisting customers, bagging groceries, handling returns, assisting with Amazon returns and online order pickups, monitoring self-checkout stations, and maintaining fr

Licensed Insurance Customer Service. Licensed Insurance Customer Service / Sales P&C Required.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Supports a strong commitment to world class customer s

WHY WENDYS? Families come in all shapes and sizes, that includes the Wendys family - the people you will work with as a Shift Manager.Heres what you can expect as a Shift Manager on our team: Perks Healthcare benefits for full-time shift managers, paid time off, 401(k).

The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. Supports a strong commitment to world class customer s

The CLUB Customer Service Outfitter provides world class customer service for our guests while presenting customers with the benefits of becoming a CLUB Member. Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers. E

Retail and customer service experience. Customer Service Representative. We want you to join our team as a Customer Service Representative.

Customer Service - Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance. Serves as a primary contact for customers, assuring superior customer service levels are met and exceeded. Internal and external collaboration on qu

Identify and resolve order errors proactively to prevent delays, returns, or rework + Review and validate customer orders for accuracy, including product specifications, quantities, pricing, and shipping details + Cross-check orders against quotes, and project requirements to ensure alignment as w

Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-d

The daily responsibilities of a CSR include providing excellent customer service to customers in the store and outside at the gas pumps, operating a cash register and lottery machine, tracking cigarette and lottery inventories, cleaning and stocking the store & parking lot, as well as putting away v

Provide excellent customer service leadership to all customers. Retail experience / Customer Service Experience Required. Acknowledge/Greet all customers that come into the store.

We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide

Cross-check orders against quotes, and project requirements to ensure alignment as well as participate in training customer service representatives. Assist customers to provide information and support regarding accounts, orders, products, and services. Minimum of 2 years of customer service experien

Provide excellent customer service leadership to all customers. Retail experience / Customer Service Experience Required. Acknowledge/Greet all customers that come into the store.

Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-d

Customer service experience preferably in manufacturing. High school diploma or general education degree (GED) plus 1 - 2 years of experience in the customer service or related area; or equivalent combination of education and experience. Customer Service Representative.

Deliver excellent customer service. Beyond the chance to make a difference for customers and teammates, each day will allow you to learn, grow, and celebrate wins together with your Lowe's team. Help load customer merchandise.

Previous experience in customer service or retail? Heck yes. If you've got the charm of a customer service pro and the heart of a dog mom (or dad), grab a name tag—we're saving you a spot. Customer Service Representative at Pet Palace West Chester.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Provides an exceptional UNIFIED experience, process bank transactions, and recommends products and services to new and existing Customers. Consistently greets each Customer with eye contact and smile, and thanks Customer at the end of the transaction. Regularly attempts to cross sell other products

Branch Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-d

We are searching for qualified customer service reps with personality and people skills. Customer Service Representative. The following general description applies to all Customer Service Representatives.

Customer Service Reps process orders for our customers, respond to inquiries, and handle any issues that arise – following the order from start to finish. Receives customer orders by phone, email, customer website or EDI. Skidmore Sales is a second-generation, family-owned business that has earned