Customer Service jobs in Cleveland Heights, Ohio - Page 2Create job alerts

Key Responsibilities Coordinate vehicle release and pickup by communicating with body shops, vehicle owners, and insurance companies Maintain accurate vehicle files and provide outstanding customer service in a fast-paced environment Meet daily performance goals, including making 100+ calls and

Key Responsibilities Manage multiple tasks in a pressured environment while dealing directly with customers via phone, email, chat, or ticketing system Respond to customer inquiries within one hour and provide pricing, stock, and delivery information Follow up on customer satisfaction to ensure

Key Responsibilities Handle inbound calls from customers seeking assistance with their wireless accounts Utilize product knowledge to troubleshoot and resolve customer concerns Process orders and update customer accounts and records efficiently Required Qualifications, Training, and Education

Key Responsibilities Provide exceptional customer service to internal and external customers Obtain the release of vehicles from body shops and other locations Perform additional office support functions as needed Required Qualifications One year of office support experience in a customer ser

A company is looking for a Customer Service Specialist.

S Provide exceptional customer service without cold calling Complete training and obtain necessary state licensing Required Qualifications Must be at least 18 years old High school diploma or GED equivalent required Preferred 6 months to 1 year of relevant work experience Must have open avai

A company is looking for a Student Loan Collections Representative for a remote position.Key Responsibilities Negotiate and process payments for past due accounts through direct customer contact Assess consumer financial conditions and determine reasons for delinquency to find solutions Maintain

Key Responsibilities Serve as the initial contact for inquiries related to the NJ Family Care Program Document enrollment requests, status changes, and grievances accurately Maintain proficiency in program policies and provide accurate information to customers Required Qualifications and Educat

Key Responsibilities Coordinate testing services for patients by reviewing documentation and working with healthcare providers Communicate with patients regarding insurance coverage benefits and testing information Manage assigned work independently while collaborating with various departments t

Key Responsibilities Assist customers with inquiries regarding health plans and coverage Address and troubleshoot customer issues while ensuring high satisfaction Provide information about products and services through various communication channels Required Qualifications Must be at least 18

A company is looking for a Customer Service Advocate I - Cambodian Bilingual.

Key Responsibilities Develop and maintain knowledge of products and services Answer calls and emails, document information, and process orders Verify insurance eligibility and communicate with patients regarding documentation and referrals Required Qualifications High School Diploma or equiva

A company is looking for a Customer Service Representative to assist customers with their healthcare benefits.Key Responsibilities Respond to customer questions via phone, email, or chat Help customers understand their accounts and benefits Maintain accurate records of customer interactions and

A company is looking for a Bilingual Customer Service and Sales Representative.Key Responsibilities Respond to customer interactions regarding billing, policy coverage, and policy changes through various contact channels Accept ownership of customer requests to ensure complete satisfaction and pr

Key Responsibilities: Respond to customer inquiries via calls, emails, social media, and chats Provide expert product knowledge and support for various business areas Evaluate customer contacts for improvement opportunities and resolve issues effectively Required Qualifications: Available to

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. * These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. • Issue, reissue and refund passenger tickets, • Book, ticket and confirm flight reservations, • Rebook passengers on oversold flights and during irregular operations, • Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades, • Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh, • Perform passenger boarding, including ticket lift and/or boarding pass lift/verification, • Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria, • Operate jetways/bridges for purposes of boarding and deplaning passengers, • Make boarding and departure gate announcements, • Deliver domestic/international flight documents, • Perform passenger service flight close-out procedures, • Accept, check and tag passengers’ baggage at resolution centers, full-service ticket counters, and first class ticket counters, • Maintain timeline of flight boarding process, • Perform customer service on the job training, • Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations, • Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters, • Queue lines at ticket counter kiosks and ticket counters, • Clear/verify international documents at kiosk in the ticket counter area and activation stations, • Accept and activate passengers’ self-tagged bags at activation stations, • Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors, • Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts, • Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements., • Respond and assist during security and/or emergency situations, • Provide connecting passengers with gate information, • Provide quality customer service in a professional manner and in accordance with American’s guidelines., • Adhere to company policies, procedures, and performance standards., • Complete job-relevant trainings, • Adhere to government regulations (e.g. DOT, FAA, TSA), • Use multiple internal resources/systems including during customer interactions, • Wear uniforms as required by company policy, • Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms Minimum Qualifications- Education & Prior Job Experience • High school diploma or GED or international equivalent, • Bilingual language skills required in some locations, • Applicable valid driver’s license as required by local authorities, • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable, • Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable, • Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements, • Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience • Working knowledge of Sabre or any other Passenger Service System, • Previous face to face Customer Service experience, • Working in a fast pace environment Feel free to take advantage of all that American Airlines has to offer: • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network., • Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more., • Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need., • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with produ

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with produ

Job Description WHY TRANSTAR: Transtar Industries is a dynamic global leader in transmission parts and driveline-related products. We offer the broadest product range of quality OE and aftermarket parts as well as premium remanufactured products: including automatic and standard transmission units, transmission rebuild kits and components, remanufactured torque converters, hard parts, valve bodies, differentials, and transfer case kits and components. With more than 100 locations throughout United States, Puerto Rico and Canada, our distribution network reaches more than 80 countries. We offer an excellent opportunity for not only a job, but a career with growth potential. At Transtar, we seek applicants who roll up their sleeves, enjoy hard work, thrive in a team environment, and who embody our core values of Safety, Honesty, Action, Relationship, and Product. POSITION SUMMARY: The Customer Service Representative supports customers by providing helpful information, answering questions, and responding to customers. They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities: • Supports the assigned business unit and their teams to achieve revenue and profitability goals, • To resolve daily customer issues and identify strategic solutions for key customers, • Play an integral role in the team’s support of providing superior business guidance and the greatest customer experience possible, • Actively pursue opportunities to provide input and guidance to management on best practices and ideas to find additional ways to deliver an exceptional customer experience FUNCTIONS & RESPONSIBILITIES: • Maintain a positive, empathetic, and professional attitude toward customers at all times, • Respond promptly to customer inquiries, • Acknowledging and resolving customer complaints, • Knowing Transtar’s product offering to best answer questions, • Processing orders, forms, applications, and requests, • Keeping records of customer interactions, transactions, comments, and complaints, • Communicating and coordinating with colleagues as necessary, • Providing feedback on the efficiency of the customer service process, • Ensure customer satisfaction and provide professional customer support SECONDARY FUNCTIONS AND RESPONSIBILITIES: • Answer incoming/make outgoing calls to customers, • Enter sales orders from customer calls until customer knows how to use ordering software, • Help train customers on software, • Process credits, manage customer returns, • Provide price, availability, service times to customers, • Confirm order shipments and provide delivery updates, • Address customer order fulfillment issues and proactively resolve to customer’s satisfaction, • Assist branch or sales reps on quotes/supply options of non-stock complete transmissions, • Work with Purchasing and Logistics to coordinate drop ship delivery to customers, • Utilize company software to track orders/returns, • Provide follow up communication with customers and vendors, • Other duties as assigned KNOWLEDGE, SKILLS, & ABILITIES: • High School diploma and 3-5 years of work experience in a customer service or customer facing role, preferably in a contact center environment is preferred, • Experience using JD Edwards preferred, • Proficiency in Microsoft Office Suite, • Must have the ability to work with patience and be courteous in customer relations, • Effective writing, communication and interpersonal skills, • Ability to think quickly and logically to ensure expedient response to customer inquiries, • Must have strong organization skills, • Assertive, analytical problem solver with a “can do” attitude, • Ability to exercise mature judgment, • Automotive experience preferred but not required

Job Description Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions Retail store environment where extended periods of standing are required Retail store stockroom environment subject to fluctuations in temperature Frequent lifting and maneuvering of merchandise and displays. Exposure to dust and extreme temperatures while unloading trailers. Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job DescriptionJob Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime, • Perks – Discounts on menu items, safe work environment, & opportunities for growth, • Demonstrates ability to maintain food and team member safety, • Excellent customer service skills, • Ability to operate store technology Minimum job requirements: • Must be 16 years of age or older Additional Information All your information will be kept confidential according to EEO guidelines.

Dollar Tree - 5418 Northfield Road [Retail Associate / Team Member] As a Customer Service Associate at Dollar Tree, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep

Sherwin Williams - 2600536 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Retail Associate / Team Member] As a Customer Service Associate at Family Dollar, you'll: Assist customers with questions and recommendations; Manage sales transactions while working assigned cash register; Maintain security of cash and protect company assets; Keep the store well-stocked, and recove

Roses - JobID: add38958-3726-432a-a6c8-31a05017b0b4 [Retail Associate / Team Member] As a Customer Service Associate at Roses, you'll: Provide customer engagement in positive and approachable manner; Assist in maintaining a clean, well-stocked store for customers during their shopping experience; He

Sherwin Williams - 2600073 [Retail Associate / Team Member] As a Customer Service Specialist at Sherwin Williams, you'll: Assist customers in person and over the phone; Determine needs and present appropriate products and services; Ensure that sales transactions are completed accurately; Maintain ac

Dave & Busters - JobID: R-1001348 [Retail Associate / Team Member] As a Customer Service Team Member at Dave & Busters, you'll: Provide timely and accurate service while managing wait times; Assist the Guest with all requests and answer questions; Provide game assistance; Be responsible for stocking

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Remote Customer Service Representative. To be a Customer Service Representative, you will need:. As a Customer Service Representative,.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

We're looking for a Remote Customer Service. As a Customer Service Representative, you will help drive the continued success by providing reliable and impeccable preventive maintenance service. You will act as a trusted adviser to our customers, evaluating their needs and performing maintenance:.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Bachelor level of education or higher. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You’ll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Bachelors level education or higher Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs. Assisting customers with program enrollment. Routing customers to th

Explore Career Opportunities as a Transportation Security Officer (TSO) with TSA.TSA is hiring Transportation Security Officers across the United States.TSOs are the face of the agency, the people on the front lines who play an important role at TSA.TSOs are responsible for screening travelers and p

Explore Career Opportunities as a Transportation Security Officer (TSO) with TSA.TSA is hiring Transportation Security Officers across the United States.TSOs are the face of the agency, the people on the front lines who play an important role at TSA.TSOs are responsible for screening travelers and p

Walgreens - JobID: 90548997696 [Retail Sales / Team Member] As a Customer Service Associate at Walgreens, you'll: Model and deliver a distinctive and delightful customer experience; Register sales on assigned cash register, provide customers with courteous, fair, friendly, and efficient checkout ser

Delta is currently hiring for Customer Service Agent positions that will be responsible to: Answer calls in an efficient, courteous and accurate manner, while assessing customer needs and offering solutions; Demonstrate the desire to make customer's travel not only superior but memorable; Quickly id

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

UPS is hiring individuals to work as Customer Service Associates to fill Part-Time, Full-Time and seasonal positions. So c'mon, take the next step on your career journey as a Customer Service Associate at UPS!. This work involves contact with customers who are shipping packages.

Engages customers and patients by Customer Service, Associate, Customer Experience, Service, Store Manager, Retail. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (ve

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, s

The primary responsibility of the Associate Neurology Account Manager or Neurology Account Manager, which reports to the Neuroscience District Sales Manager, is to exceed the established goals by delivering real value to our customers through differentiated products and services. We are looking for

The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Previous face to face Customer Service experience. Provide quality customer service in a professional manner and in accordance with American's guidelines.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive

The Customer Service Associate performs all register transactions, including returns/exchanges, layaways, and employee purchases accurately and efficiently in accordance with Forman Mills policies and procedures. Provides a courteous, fast, and friendly checkout to all customers entering and leaving

You will manage a variety of diverse tasks, with limited supervision, including vehicle sales, processing of sales paperwork, assessing vehicle condition for use in appraisals, and even managing repair orders.

As a Customer Service Associate, you are the face of Walgreens – the person who helps fulfill our mission of making people's lives a little easier. It's a great introduction to the Walgreens organization, with opportunities to excel in this position for years to come or explore a variety of opport