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At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference.We are the largest home services company in North America with four different business units with award-winning product offerings.Our Inside Sales Representatives are

Job DescriptionBenefits: • Salary plus commission/bonus, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Health insurance, • Opportunity for advancement, • Paid time off Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

Job Description Job Overview DF Supply, Inc., a leading e-commerce business in Twinsburg, Ohio, is seeking a highly skilled and experienced on-site accounting manager to oversee and optimize the company’s financial operations. This pivotal role is responsible for managing accounting processes, ensuring compliance across all financial activities, and contributing to strategic decision-making that drives profitability and operational excellence. The ideal candidate will bring a combination of technical expertise, leadership, and a hands-on approach to streamline operations and foster continuous improvement. Responsibilities Accounting & Financial Management • Ensure compliance with sales tax regulations in all 50 states and Canada, including implementation and maintenance of automation tools such as Avalara., • Handle international duties, tariffs, and taxes efficiently., • Prepare, review, and post journal entries to maintain accurate financial records in compliance with GAAP., • Collaborate with external accounting firms for audits, tax filings, and financial reporting., • Develop and analyze profit & loss (P&L) statements, balance sheets, and other financial reports to provide actionable insights., • Review all sales orders , quotes, proposals to ensure alignment with company profitability goals and desired margins., • Monitor and manage retail and wholesale pricing, addressing discrepancies and optimizing pricing strategies. Operational & Strategic Leadership • Lead financial planning, including budgeting and revenue forecasting., • Drive process improvement initiatives to enhance efficiency across accounting and operational workflows., • Implement and manage tools for streamlined financial operations., • Identify opportunities for cost optimization and operational efficiencies., • Ensure compliance with all relevant tax regulations, contract requirements, and reporting standards. Required Qualifications • Bachelor’s degree in Accounting, Finance, or a related field., • 5+ years of experience in accounting and financial management, preferably in an e-commerce or multi-state business environment., • Expertise in multistate sales tax compliance and international taxation., • Proficiency in ERP systems (e.g., NetSuite or xTuple) and advanced Excel skills., • Proven experience with financial reporting, budgeting, and profitability analysis., • CPA certification or advanced degree in Accounting/Finance., • Experience with sales tax automation software (e.g., Avalara)., • Familiarity with e-commerce operations, pricing strategies, and vendor negotiations., • Salary Range: $75,000 – $120,000 (commensurate with experience)., • Comprehensive benefits package including health insurance, 401(k), paid time off, paid holidays #hc190857

Job DescriptionSalary: $85,000 - $95,000 People Architects is excited to hire for anAccounting Managerrole for a highly respected, design-driven company. In this role, you will take ownership of the accounting function, strengthen month-end and year-end processes, and provide leadership to a growing finance team. As theAccounting Manager, youll oversee the day-to-day accounting operations that keep the business running smoothly. From AR/AP and payroll to reconciliations, journal entries, and financial reporting, youll play a critical role in ensuring accuracy, compliance, and efficiency. Youll also have the opportunity to drive process improvements, support financial analysis, and mentor team members making a meaningful impact on both the finance team and the companys growth. If youre detail-oriented, analytical, and motivated by building strong financial systems, this could be the next big step in your career. Why Youll Love This Role: • Its not just a job its a launchpad., • Youll be working in a collaborative environment where no two days are the same., • The company is growing, evolving, and preparing for its next phase. Youll be part of that journey. Key Responsibilities: • Manage Accounts Receivable (AR), including processing credit card payments, receiving and applying customer payments, monitoring aging reports, and advising on past due accounts., • Review and reconcile Accounts Payable (AP), including verifying purchase orders, issuing vendor invoices, and ensuring timely payments. Resolve discrepancies with vendors and maintain accurate records in the e-PIC system., • Oversee reconciliation of bank and credit card statements, as well as balance sheet reconciliations. Provide guidance and support to bookkeeper in completing these tasks., • Maintain accounting setup of products and other accounting configurations in the ERP system., • Review employee timesheets for accuracy and process payroll-related transactions., • Assist with monthly and year-end close processes, including preparation of journal entries and supporting financial schedules., • Prepare or assist with financial analyses, reports, and dashboards as required., • Assist with annual accounting processes, including financial statement review, ESOP valuation, and tax returns., • Lead and mentor team members to drive their development., • Participate in finance-related projects, including cost-saving initiatives and process improvement efforts. Qualifications and Skills (Preferred and Required): • Bachelors degree with a major in accounting, • CPA License preferred, • Previous management experience or indirect leadership experience (i.e. senior, team lead) preferred, • Comprehensive understanding of general accounting concepts, as well as practical knowledge of accounts payable, accounts receivable, payroll processing,, • Strong analytical, time management, and problem-solving skills, • Attention to detail with the ability to review, reconcile, and question financial data accurately, • Effective verbal and written communication skills, with professionalism in internal and external correspondence, • Ability to assess current processes and propose improvements, • Strong understanding of systems and how they work together, • Comfortable working with large data sets, • Proficiency in Microsoft Excel (e.g., formulas, pivot tables, reconciliations) and the broader Microsoft Office Suite, • Ability to work independently and collaboratively in a fast-paced environment Benefits: • Health Insurance, • Dental Insurance, • Long and Short term Disability, • 9 Paid Holidays., • 15 days of PTO, • 401K - 100% company match up to 3% and 50% on the next 2 %., • ESOP Plan., • Bonus potential We are committed to a diverse and inclusive workplace. People Architect and our clients are equal opportunity employers and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Applicants for employment with any of People Architects clients will ever be asked to provide money (even if reimbursable) as part of the job application or hiring process. *no external agencies/3rd parties.

At Leaf Home people are at the heart of everything we do, and we’ve crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company. What’s in it for you? • No Cold Calling –All leads the customer has asked US to contact THEM!, • No Experience Necessary – desire to win every day is required!, • Weekly Performance Focused Pay – base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make, • Free Benefits – Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!, • Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal, • Multiple Shifts – Days, Evenings, Weekends. Full-time, Part-time, any time with shift differentials!, • Casual Dress – Be comfortable while taking with potential customers Essential Duties and Responsibilities: • Focus efforts on maximizing lead conversion from initial contact to set appointment, • Use learnings from comprehensive training program to successfully set customer leads, • Initiate outbound calls for digital advertisement sales leads generated, • Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion, • Serve as initial point of contact for potential customer via phone and email, • Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation, • Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible, • Document and update customer interaction within customer relationship management (CRM) system, • High School Diploma or equivalent, • Ability to learn sales systems and processes for inside sales center, • Ability to juggle various work activities, • Ability to thrive in a fast-paced, high-energy, team-oriented, • Apply active listening skills through the ability to comprehend information presented and respond thoughtfully., • Detail-oriented and can focus on the task at hand,, • Excellent verbal and written communication skills are required for communicating with internal and external parties, • Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one’s own actions, performance, and decision, • Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access) Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow. Diversity and Inclusion Statement Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion. Equal Opportunity Statement Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).

Job DescriptionSalary: 50,000.00-65,000.00 Account Manager About QualityIP: QualityIP is one of the fastest-growing technology companies in the IT support industry. We deliver full-service IT department solutions including HelpDesk Support, Cloud Services, Onsite Staffing, Virtual CIO, Procurement, and IT Planning. Our collaborative approach ensures clients receive tailored technology solutions that align with their business goals. Position Overview: We are seeking an experienced and motivated Account Manager to strengthen and grow client relationships with QualityIP. In this role, you will serve as the primary point of contact for assigned accounts, ensuring client satisfaction, aligning technology solutions with business needs, and driving revenue growth through strategic upselling and cross-selling. Responsibilities include account management, sales support, agreement reviews, budgeting, and participation in strategic planning initiatives. Key Responsibilities: • Serve as the primary liaison and trusted advisor for assigned clients., • Build, maintain, and expand long-term client relationships., • Proactively identify opportunities to upsell and cross-sell additional services and solutions., • Negotiate contracts and close agreements that maximize value for both the client and QualityIP., • Collaborate with internal teams to deliver solutions that address client needs., • Conduct regular account reviews to assess performance, identify gaps, and recommend improvements., • Support clients in budgeting and planning for future IT investments., • Manage client expectations and resolve issues to ensure satisfaction. Qualifications: • Proven experience in account management, customer success, or a related customer-facing role., • Strong listening skills with a solution-focused mindset., • Experience using CRM software to manage client interactions., • Excellent verbal and written communication skills., • Ability to negotiate, influence, and persuade decision-makers., • Team-oriented with a high level of dedication and collaboration., • Self-motivated with the ability to work independently., • Basic understanding of IT services and technical concepts preferred. Benefits: • Competitive salary with performance-based incentives., • Medical Mutual Health Insurance with HSA & ancillary benefits., • John Hancock Retirement Account Simple IRA with 3% company match., • Flexible scheduling options., • Paid Time Off., • Certification Assistance- 100% reimbursement for training, course materials, and testing fees., • Crewhu employee recognitionand peer-to-peer recognition platform, where team members can celebrate achievements and recognize each others contributions., • Free company apparel., • Microsoft Workplace Discount., • Keeper Password Manager., • CompTIA content & exam voucher discounts. Cultural Fit: We are a family-owned business that values accountability, professionalism, and personal growth. At QualityIP, your ideas and input matter. If you thrive in a high-visibility, fast-paced team environment and enjoy solving complex challenges while driving client success, wed love to meet you.

Job DescriptionJob Description We are looking for Customer Service Representatives at Domino’s. You will be responsible for taking orders, making pizzas, and giving the customer the best experience possible. You must have an outgoing personality, be efficient and energetic, and be willing to work in a fun and fast paced environment. Candidates must be a minimum of 16 years old. Minimum Age 16+ years old Positive Personality Customer Service Oriented Clear, Energetic Voice

Overview: Waterway is hiring Customer Service Associates at our Bainbridge, Pepper Pike, and Hudson locations! Join our Team - Every day is an opportunity to Shine! Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks! You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you! Compensation: Average is $19 per hour (base pay + sales bonuses). Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability. Locations: Bainbridge - 7010 Aurora Rd, Aurora, OH 44202. Pepper Pike - 30299 Chagrin Blvd, Pepper Pike, OH 44124 Hudson - 5611 Darrow Rd, Hudson, OH 44236 Other locations across Cleveland available. What else you'll enjoy: • People Focused Role - love helping people? Spend your time engaging with customers and great team-mates., • Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers., • Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement., • Flexible Scheduling - variable schedules built around your availability., • Perks and Discounts - free carwashes plus fuel and retail store discounts, • Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus., • Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program. Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members! Qualifications: What you need: • Be friendly and engaging! A positive attitude and a will to succeed!, • Current and valid drivers’ license;, • Professional demeanor, behavior, and appearance in accordance with company policy;, • Ability to perform all essential functions safely without endangering oneself or others;, • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and, • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable)., • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs., • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location., • Car Washes – identify customer needs and present complimentary solutions., • Clean Car Club memberships – identify customer wash frequency and needs, effectively present options and the benefits and value of membership., • Additional purchase options – enthusiastically offer additional purchase options of retail merchandise or services in the convenience store., • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:, • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,, • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas., • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management., • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology., • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers., • Perform various transactional functions to meet customer demand and store staffing needs., • Environmental – may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise., • Physical – periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances., • Vision and Hearing – Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment)., • Language – must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes., • Cognitive – perform arithmetic calculations and operate data entry devices.

Job Description Our Client Engagement Representative will play a key role with our sales team by leading outreach to key customers and influencers to share insights and identify opportunities to share our solutions. Working closely with our regional managers, the goal is to get to key decision makers and set up strategic and value-added meetings for our teams. We're looking for someone who is a self-starter and likes connecting with multiple audiences. Someone who can use the tools available, from our CRM to digital platforms like LinkedIn to find key audiences will be key for this role. This role requires a team player and someone who strives to help achieve overall sales and client engagement team results. Qualifications • Experience in Inside Sales Preferred, • Customer Experience or Customer Service Skills, • Effective Communication Skills, • Ability to Research & Connect with New Customer Audiences, • Self-Starter & Motivated to Succeed, • Strong Organizational & Time Management Skills, • Ability to Problem Solve & Share Creative Solutions with Clients, • Enjoy Working in a Fast-Paced Environment National Shelter Products is a demand creation, sales, and sales management company specializing in building envelope products for various markets. With over 30 years of experience, the company provides industry-leading products and services in the United States and Canada. Company DescriptionCompany Info: National Shelter Products, Inc. (NSP / ) and its sister company System Components Corporation (SCC / ) are demand creation, sales development, and sales management companies specializing in building envelope products for residential building, commercial building, manufactured housing, and recreational vehicles. NSP products include building wraps, flashing materials, insulation board, structural sheathing, and structural insulation. SCC products include mechanically attached and self adhered roof underlayment's. Our team of outside and inside sales and marketing professionals gather market intelligence and use it to guide product development and create builder, contractor, and commercial specifier brand specifications for our dealers.Company Info:\r\nNational Shelter Products, Inc. (NSP / ) and its sister company System Components Corporation (SCC / ) are demand creation, sales development, and sales management companies specializing in building envelope products for residential building, commercial building, manufactured housing, and recreational vehicles. NSP products include building wraps, flashing materials, insulation board, structural sheathing, and structural insulation. SCC products include mechanically attached and self adhered roof underlayment's. Our team of outside and inside sales and marketing professionals gather market intelligence and use it to guide product development and create builder, contractor, and commercial specifier brand specifications for our dealers.

Job DescriptionJob Title: Manufacturing Customer Service Representative Type: Temp to Hire Pay: $20-21 Hourly Schedule: Monday – Friday 8:30am-5:00pm Location: Twinsburg Job Summary:The Customer Service Representative will interact with the company’s customers by addressing inquiries and resolving complaints. Supervisory Responsibilities: • NoneDuties/Responsibilities:, • Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services., • Fields customer questions and complaints; when the issue is beyond the representative’s knowledge, forwards to the assigned specialist or other appropriate staff., • Ensures that appropriate actions are taken to resolve customers’ problems and concerns., • Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments., • Performs other related duties as assigned. Required Skills/Abilities:, • Excellent communication skills including active listening., • Service-oriented and able to resolve customer grievances., • Proficient computer skills with the ability to learn new software.Education and Experience:, • High school diploma or equivalent., • Customer service experience required., • Customer service in manufacturing requiredPhysical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to lift up to 15 pounds at times.

Job DescriptionJob Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Arhaus is looking for a skilled Floor Manager who can lead our representatives to better performance and improve service quality. The Floor Manager will assist in establishing call center objectives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze call center data, and focus on improving performance and processes in an effort to better support customers. The Floor Manager plays a pivotal role in elevating the performance of our Client Services Representatives and optimizing call center operations. This leader is observant, detail-oriented, and deeply attuned to our business, products, and the real-time challenges faced on the floor. Their mission: drive solutions, empower the team, and ensure every customer interaction reflects our commitment to excellence. Schedule & Flexibility Department hours span 7:00 AM to 10:00 PM, Monday through Saturday, with Sunday coverage based on business needs. As Floor Manager, flexibility within this range is essential to ensure consistent support and coverage. Core Competencies: Solution-Oriented Leadership • Guide representatives through complex calls and customer concerns, stepping in when escalation is needed., • Collaborate with Training and other leaders to shape call center goals that balance efficiency with service excellence., • Build and manage schedules to ensure optimal coverage across all shifts., • Monitor productivity metrics and benchmark performance to identify opportunities for improvement., • Lead energizing team huddles and coaching sessions that motivate and align., • Foster a culture of accountability and pride in delivering exceptional service., • Encourage and support staff in meeting—and exceeding—performance goals., • Maintain close, consistent contact with team members to ensure customer needs are met with professionalism and care., • Organize and oversee daily task execution to keep the team focused and productive., • Reinforce company policies and standards to ensure consistency and compliance., • Prepare performance reports and escalate issues to senior management as needed. Requirements: • Education: Bachelor’s degree required, • 5+ years in a customer service management role required, with a proven track record of leading high-performing teams., • 3+ years managing supervisors in a call center environment, • Customer-Centric Mindset: Exceptional interpersonal and customer service skills, with a natural ability to resolve conflicts and build rapport., • Communication Excellence: Strong verbal and written communication skills, with a professional and courteous phone presence., • Composure Under Pressure: Skilled at multitasking and maintaining calm during high-volume or high-stress situations., • Leadership & Coaching: Proven ability to motivate, coach, and lead teams toward shared goals., • Operational Awareness: Familiarity with management principles and a solid understanding of our products, services, and policies., • Detail-Oriented Decision Maker: Decisive, observant, and meticulous in execution. Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Job title: Accounting Manager Location: On-site in Hudson, OH Schedule: Monday-Friday Salary: $80,000 - $100,000 depending on experience Why This Opportunity Stands Out: * Work alongside a supportive executive team that truly values accounting's role in driving the business forward * Be part of a company investing in leadership development and process improvements, offering opportunities to influence change * Interact daily with cross-functional teams - from operations to finance - serving as a go-to resource for decision-makers Key Responsibilities (Accounting Manager): * Manage and supervise the daily activities of the accounting department, including accounts payable/receivable, general ledger, and bank reconciliations. * Lead and coordinate the month-end and year-end closing processes to ensure timely and accurate reporting. * Prepare and analyze financial statements in accordance with GAAP or relevant standards; deliver insights to senior leadership. * Assist with the preparation of annual budgets and financial forecasts; monitor variances and support cost control initiatives. * Develop, implement, and maintain internal financial controls and procedures to safeguard company assets. * Serve as the primary contact for internal and external auditors; ensure compliance with audit requirements. * Supervise, train, and mentor junior accounting staff; provide performance evaluations and professional development opportunities. * Ensure compliance with local, state, and federal government reporting requirements and tax filings. * Identify opportunities for improving accounting operations, efficiency, and accuracy through automation or procedural enhancements. * Maintain and optimize financial systems and tools; support system implementations or upgrades as needed. * Collaborate with departments such as Finance, Operations, and HR to support business initiatives and decision-making. Qualifications (Accounting Manager): * 5+ years of experience in accounting, including 2+ years in a leadership or supervisory role * Experience in manufacturing accounting is required * Bachelor's degree in Accounting or Finance For immediate and confidential consideration reach out to me, Jackie Blythe, at ___.

Job Description CALL CENTER-CUSTOMER SERVICE SPECIALIST NATURE STONE®, the leader in the Stone & Epoxy flooring industry, with an outstanding reputation, with facilities located in Cleveland, Cincinnati, Columbus, Toledo and Pittsburgh. The list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Your two primary responsibilities would be one, to set qualified appointments from inbound callers and two, to provide effective customer service to consumers by utilizing excellent communication skills and in-depth knowledge of company products and policies. You will be required to accurately enter data into our system. DUTIES AND RESPONSIBILITIES: • Accurate data entry., • Handling inbound and outbound calls to schedule in-home consultations for our sales team., • Accurately schedule service and sales appointments., • Calling customers to confirm appointments, • Following up with online leads., • Processing lead information from the in-field sales representatives., • Interact with customers in a friendly and polite manner., • Professionally and accurately handle questions from customers and ensure that any outstanding issues are resolved both promptly and thoroughly., • 1-2 years plus experience in calling environments., • Accurately and strong data entry skills., • Detail and results-oriented., • Experience in home improvement products sales and/or direct response marketing is greatly preferred, but not a requirement, • Ability to communicate clearly and professionally and to handle customer complaints and dissatisfied customers. Hourly Rate: $18.00. This is a Full-Time position, 36 to 40 hours per work, overtime as needed, as well as some Saturdays. Comprehensive benefit package offered. Nature Stone is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation gender identity, disability, protected veteran status or other protected status. EEOC/M/F/Vet/Disabled. Only candidates of interest will be contacted. Company DescriptionWe are a family-owned construction company specializing in the flooring industry and have been in business for over 30 years. We take pride in providing our customers with an exceptional product and outstanding service.We are a family-owned construction company specializing in the flooring industry and have been in business for over 30 years. We take pride in providing our customers with an exceptional product and outstanding service.

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and p

Job Description **Summary: ** Come join our fast-paced growing sales team! KELTEC, Inc. was founded over 40 years ago and has grown to become the largest manufacturer of air-oil separators in North America. Wondering what an air-oil separator is? We are here to help you learn and grow in an environment conducive to development. We are looking to match our passion for servicing customers’ needs with people who have a high level of drive, dedication to development, and an attitude toward success. We are seeking a dedicated and detail-oriented Customer Service Representative to join our team at our manufacturing plant. This role serves as a critical liaison between our customers and internal departments, ensuring prompt and accurate service while addressing customer needs in both English and Spanish. KELTEC offers a full benefits package including medical, dental, vision, PTO, and 401k matching. **Duties / Responsibilities: *¨NBSP; * Provide exceptional customer service via phone, email, and virutal interactions, ensuring clear and professional communication in both English and Spanish. * Process customer orders, returns, and inquiries efficiently, ensuring accuracy in order entry and documentation. * Address and resolve customer issues and complaints with a problem-solving mindset, escalating concerns as necessary. * Collaborate with production, shipping, and sales teams to ensure timely order fulfillment and delivery. * Maintain detailed and accurate records of customer interactions, transactions, and complaints. * Assist in translating documents, policies, and procedures as needed to support non-English-speaking customers and employees. * Support the sales team with customer account management, order tracking, and follow-ups. * Stay up to date on product knowledge to effectively assist customers with inquiries and concerns. * Coordinate with the product team to stay informed about product updates and enhancements. * Conduct market research to identify potential leads * Cold call and email potential customers to generate new business opportunities. * Qualify inbound leads and direct them through the sales funnel. * Develop and deliver compelling sales presentations tailored to the customer's needs. * Build and maintain strong relationships with new and existing customers. * Follow up with leads to ensure they are adequately nurtured through the sales process. * Address customer inquiries and resolve issues promptly. * Other duties as assigned. **Required Qualifications: ** * Bachelor’s degree in Business, Sales, Marketing, Communications, or a related field * Previous experience in customer service, preferably in a manufacturing or industrial setting. * Strong interpersonal and communication skills with the ability to handle challenging situations professionally. * Proficiency in Microsoft Office Suite (Word, Excel, Outlook) * Strong attention to detail and organizational skills. * Ability to work independently and as part of a team in a fast-paced environment. * Problem-solving skills with a proactive approach to customer service. ** ** **Preferred Qualifications: ** * Experience with ERP or CRM software (e.g., HubSpot). * Fluency in English both verbal and written. * Proficiency in using Microsoft Office Suite **Normal Working Hours and Conditions: **Core business hours are generally 8:00 am – 5:00 pm. However, this position may require work to be performed outside of normal business hours based on Company operations. **Physical Requirements: **Primary functions require sufficient physical ability and mobility to work in an office setting including verbally communicating, seeing and hearing to exchange information and fine coordination including use of a computer keyboard. Daily physical functions include standing, sitting and walking for prolonged periods of time and occasionally stooping, bending, kneeling, crouching, reaching, and twisting. The employee may engage in lifting, carrying, pushing, and pulling light to moderate amounts of weight up to 25 pounds. The position also requires the operation of office equipment requiring repetitive hand movement. You should be proficient in: • Experience in a Manufacturing Environment

Job DescriptionJob Description Job Description As a Customer Success Representative, you'll be part of a dynamic team where your contributions to providing premier customer care are valued, and your professional development is prioritized. Join us and become an integral part of our winning team. DUTIES AND RESPONSIBILITIES: • Customer Support: Serve direct customers and consumers by providing product and service assistance and resolving issues to ensure a high-quality customer experience. Take personal responsibility for each interaction, regardless of brand, to ensure customer needs are met from initial order receipt through delivery, invoicing, and warranty. Complete all assigned responsibilities within the requested timeframes, • Account management: Ensure leadership and sales team members are informed of pertinent activities related to each customer account. Monitor orders using routine exception reports and intervene as necessary to ensure smooth processing and maximum customer satisfaction, • Information Accuracy: Provide customers with accurate information regarding pricing, market conditions, product updates, and any other factors that may impact their order. Ensure clear communication and understanding of any changes or issues. Encourage use of portal, as appropriate, • Issue Resolution: Assist customers and sales team members with inquiries or problems concerning their orders, such as quality, delivery coordination, product availability, pricing, and billing. Provide prompt and efficient responses to ensure swift resolution, • Technical Support: Offer product technical information to respond to customer inquiries and recommend alternative materials or products when necessary. Connect customers with qualified divisional personnel for more sophisticated technical inquiries, • Collaboration: Partner with sales and operations teams to ensure a premier customer experience is achieved through effective communication and collaboration, • Escalation Management: Promptly engage Team Leads when appropriate to ensure escalated issues are promptly addressed, • Training: Assist with training sessions for CSRs focused on enhancing soft skills, product knowledge, and system proficiency. Assist with onboarding and training new employees. Lead customer training sessions on the use of configurators or portals High school diploma or equivalent required; bachelor’s degree preferred. * 1–2 years of customer support experience, ideally in the building products industry. * Knowledge of building products industry and sales management in dealer, distribution, or two-step channels. * Strong problem-solving, negotiation, and communication skills. * Proficient in telecom software and Microsoft Office (Word, Excel, PowerPoint). * Excellent time management and ability to prioritize multiple tasks. * Collaborative, adaptable, and resilient team player with integrity and self-motivation. Additional Information All your information will be kept confidential according to EEO guidelines. Why work for Cornerstone Building Brands? Our teams are at the heart of our purpose to positively contribute to the communities where we live, work and play. Full-time* team members receive** medical, dental and vision benefits starting day 1. Other benefits include PTO, paid holidays, FSA, life insurance, LTD, STD, 401k, EAP, discount programs, tuition reimbursement, training, and professional development. *Full-time is defined as regularly working 30+ hours per week. **Union programs may vary depending on the collective bargaining agreement. Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, or status as a protected veteran. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan for protected veterans or individuals with disabilities or policy statement, please contact Human Resources at 281-897-7788 or . If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or . This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response. California Consumer Privacy Act (CCPA) of 2018 Must be at least 18 years of age to apply. Notice of Recruitment Fraud We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

Job DescriptionJob Description Our CSR position requires someone with basic computer skills and ability to multi task and work in a fast paced environment. You will be face to face with customers and have good social skills and comfortable talking with people.

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Works closely with Sales Rep to ensure the overall customer experience is positive and world class.

Customer Service Representative.We are looking for a Customer Service Representative, who will be responsible for supporting customers throughout their journey with CertaSite and delivering exceptional customer experience at our branch level.You will collaborate with managers, office staff, technici

You will be face to face with customers and have good social skills and comfortable talking with people.

Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and

Make an impact: Create positive experiences for every potential customer while crushing your goals.

Customer Service Representative The Customer Service Representative position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment. Responsibilities include assisting custom Customer Service, Service, Customer.

Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further.As a Customer Service Representative, you will enjoy:.Medical, Vision, Dental, &

Working as part of a team to accomplish daily goals. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws

Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and

Job Description Are you amazing on the phone and able to multitask without missing a beat? Then this career is for you! We are building the best exhaust systems and off-road gear in the business. We need the best support team to help out our customers. Primarily your job will be delivering world class customer service on the phone and processing orders, but you'll also get to do exciting things like troubleshoot fitment/installation problems and communicate lead times between production and customers! Oh and if you love American muscle cars and/or off-road vehicles, then this is gonna be a home run for you! But if approach angles and displacement are foreign terms for you, that's ok because we can teach you! What You'll Do: • Answer phones and direct calls, • Help customers with order status, questions, and returns., • Input and check orders for completeness, errors, and ship dates/methods, • Excellent communication skills, • Friendly and patient on the phone, • Ability to Multitask, • Attention to Detail, • Able to process orders and send emails efficiently, • So if you've got great computer skills, a very friendly voice, and know how to make customers love you, then apply today! Company DescriptionAt Stainless Works, we are more than just an exhaust product manufacturer – we are the driving force behind uncompromising performance, unmatched quality, and innovative design. With a legacy of excellence spanning 30 years, we have solidified our position as a leader in the automotive aftermarket industry. Our Passion: Elevating Performance Passion fuels everything we do. Our team of skilled engineers, fabricators, and enthusiasts are united by a shared love for performance and precision. We are dedicated to pushing the boundaries of what's possible, ensuring that every exhaust product we create is a testament to our commitment to power, sound, and craftsmanship. Crafting Excellence: Unrivaled Quality Craftsmanship is at the heart of Stainless Works. Each exhaust system is meticulously handcrafted in our state-of-the-art facility using the highest quality 304 stainless steel. Our relentless attention to detail ensures that every weld, bend, and finish meets the highest standards of durability and aesthetics. The result? Exhaust products that not only enhance performance but also exude a timeless elegance. Innovative Engineering: The Future of Exhaust Innovation is woven into our DNA. Our cutting-edge engineering techniques and advanced technologies set us apart, enabling us to create exhaust solutions that optimize horsepower, torque, and overall engine efficiency. From precision CNC mandrel bending to advanced flow analysis, our commitment to innovation is evident in every product we develop. Signature Sound: A Symphony of Power Our exhaust systems don't just perform – they roar with character. The signature Stainless Works sound is a harmonious blend of power and tone that resonates with automotive enthusiasts worldwide. Whether it's a throaty growl, an aggressive snarl, or a refined purr, our exhaust systems offer a symphony of power that lets your vehicle's personality shine through.At Stainless Works, we are more than just an exhaust product manufacturer – we are the driving force behind uncompromising performance, unmatched quality, and innovative design. With a legacy of excellence spanning 30 years, we have solidified our position as a leader in the automotive aftermarket industry.\r\n\r\nOur Passion: Elevating Performance\r\nPassion fuels everything we do. Our team of skilled engineers, fabricators, and enthusiasts are united by a shared love for performance and precision. We are dedicated to pushing the boundaries of what's possible, ensuring that every exhaust product we create is a testament to our commitment to power, sound, and craftsmanship.\r\n\r\nCrafting Excellence: Unrivaled Quality\r\nCraftsmanship is at the heart of Stainless Works. Each exhaust system is meticulously handcrafted in our state-of-the-art facility using the highest quality 304 stainless steel. Our relentless attention to detail ensures that every weld, bend, and finish meets the highest standards of durability and aesthetics. The result? Exhaust products that not only enhance performance but also exude a timeless elegance.\r\n\r\nInnovative Engineering: The Future of Exhaust\r\nInnovation is woven into our DNA. Our cutting-edge engineering techniques and advanced technologies set us apart, enabling us to create exhaust solutions that optimize horsepower, torque, and overall engine efficiency. From precision CNC mandrel bending to advanced flow analysis, our commitment to innovation is evident in every product we develop.\r\n\r\nSignature Sound: A Symphony of Power\r\nOur exhaust systems don't just perform – they roar with character. The signature Stainless Works sound is a harmonious blend of power and tone that resonates with automotive enthusiasts worldwide. Whether it's a throaty growl, an aggressive snarl, or a refined purr, our exhaust systems offer a symphony of power that lets your vehicle's personality shine through.

Retail management experience preferred. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cut

The ideal candidate will bring a data-driven mindset, strong project management capabilities, and experience working in or supporting call center environments. Great Day Improvements - Call Center Operations Manager. We are seeking a Call Center Operations Manager to join our team.

Job Description If you want a steady income plus an opportunity to earn a BONUS every month -we are a good fit for you!! We would like an experienced licensed insurance agent BUT will train an unlicensed person if they are motivated and good with people. Account Managers service current clients on their insurance policies as well as suggest new insurance products. They field inbound calls from current customers helping to answer their questions, explain options, assist with with adding / making changes to their insurance policies and suggest additional coverages. Very competitive salary + commissions and monthly and quarterly bonus opportunities! An Account Manager has a great impact on our customers’ lives and can take advantage of the many companies we represent (19 total) to service our clients. We offer a very competitive salary along with commissions and monthly & quarterly incentive and bonus programs. Taking calls to help someone purchase a policy, filing a claim for someone in a stressful situation or resolving a billing issue, they are an important part of the clients experience with our agency and the 19 companies we represent. Account Manager Trainee: We do have a Trainee Position available for the right candidate desiring to train and achieve the Account Manager position in 3-4 months. This position allows the candidate to attend class to get their Ohio P&C License and train for the actual Account Manager position along the way. We have a track record of hiring and training people to move into this position to become accomplished Account Managers in 6 to 12 months. We are an established property & casualty independent insurance agency seeking an experienced individual (or a trainee willing to learn the business) to become a full time or part time member of our Customer Service team. An Ohio P&C license and some insurance customer service experience is required. We have 18 offices: Mentor, Mayfield Village, Chardon, Chesterland, Akron, Solon, Macedonia, Hudson, Strongsville, Amherst, Chesterland, Tallmadge, Ravenna, Canton and Newton Falls to serve all N.E. Ohio and Punta Gorda & St. Petersburg, Florida to begin serving Florida residents. We are looking for staff in several of the offices. We represent 47 competitive national and regional carriers and are looking for a person to service current client base and expand product sales to those clients and people they refer to us. Company DescriptionWe have a track record of sales growth with an aggressive marketing plan to create new opportunities for extra sales and bonus for the right individual. This is an excellent opportunity to become part of a growing, first class organization! If you want an opportunity to make more money and enjoy a positive team environment then you owe it to yourself to check this out.We have a track record of sales growth with an aggressive marketing plan to create new opportunities for extra sales and bonus for the right individual. This is an excellent opportunity to become part of a growing, first class organization! If you want an opportunity to make more money and enjoy a positive team environment then you owe it to yourself to check this out.

Telecommute (you can work from home, work or school). A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contrac

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

To support this client, you should have at least one year of customer service experience. As a Customer Service Representative,. Remote Customer Service Representative.

Become a Customer Service Representative, work from home, and set your own schedule while helping others!. If helping patients remain at home and. Answering incoming calls from patients and caregivers with compassion and professionalism, responding to their.

Job Title: Customer Service Representative.As a Customer Service Representative at Lowe’s, you will be responsible for providing exceptional customer service by assisting customers with inquiries, resolving issues, and providing product information.You will play a key role in enhancing the custome

Job Description Vizmeg Landscape is looking to add an Account Manager to our team in Stow, OH! As our Account Manager, you will build and maintain strong relationships with new and existing clients, oversee account portfolios, and drive sales through strategic planning. Our ideal candidate will have a minimum of 3 years of experience in the landscape industry with a customer service driven mindset. If you believe your experience aligns with what we’re looking for, submit your current resume today to be considered! How we invest in you: • Compensation commensurate with experience, • Health, • Dental, • Vision, • 401k, • Life Insurance, • Paid Time Off, • Flexible Health Spending Account, • Year-round work, • Referral Program, • Develop and execute a strategic plan to achieve sales goals, • Execute contracts for all prospective projects before work begins, • Enhancements Sales – sales of additional services to current clients to add value to their properties., • Monitor each account by conducting regular client walk-throughs to ensure customer and company expectations are being met, • Develop long-lasting relationships with current and potential clients through good communication practices., • Understand and comply with all company policies, procedures, and safety requirements., • Participates in weekly sales & operations meetings, • College degree preferred but not required, • A minimum of 3 years of experience in the Landscape industry, • Ability to develop client relationships and provide excellent customer service, • Excellent problem-solving skills, • Organized, detail-oriented, and able to multitask, • Valid Driver’s License

Job Description Fleet Response’s mission is to provide innovative and effective service to our clients and to maintain a high standard of professionalism and partnership in an environment that fosters opportunity, integrity, and excellence. Our mission would not be possible without an environment that is created from mutual trust and respect, coupled with a commitment to diversity, equity & inclusion Our commitment to diversity, equity & inclusion aligns with our corporate values and is supported at the highest levels in the Company. Diversity helps to drive new business, fuel innovation, and attract and retain the best employees. It makes a difference in the workplace, marketplace, and community advancing the way we live and work. Are you interested in joining a fast growing and customer focused company that is constantly rated as one of the Top Workplaces in Northeast Ohio? Do you feel that hard work should pay off and you value things like workplace flexibility, career advancement opportunities, a positive culture, and a genuine feeling that you belong to a team? If so, you would be perfect for Fleet Response. Fleet Response specializes in providing services to corporations who self-insure physical damages to their fleets. Built from an insurance background with an eye for detail, Fleet Response prides itself on offering a variety of customized services to all our clients. Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Additional Benefits: We offer a best-in-class benefits package including PTO, 401(k) Employer Contribution, Medical, Dental, Vision, Life, Disability and several voluntary benefit options. Job Summary Fleet Response is seeking qualified candidates to work virtually or at our corporate office, for the following position: Call Center Representative. The Call Center Representative is responsible for gathering the supports necessary to complete a subrogation demand and reporting to responsible parties. Provides customer service to clients/drivers by answering all calls and recording interviews into the computer or directing callers to appropriate departments. Essential Duties and Responsibilities: Including the following, other duties may be assigned. • Answers calls in a professional manner. Directs all non-rental or claim calls to appropriate department or person. Takes message or forward to voicemail as necessary., • Talks with clients/drivers by phone to assist them with obtaining a rental vehicle, reporting of an accident or glass claim, and help in receiving roadside assistance. Notifies management immediately of any crucial situation., • Back up operator calls., • Obtains all required information from caller and accurately inputs information into computer system., • Locates nearest rental agency or body shop and provides client/driver with all necessary information., • Deal with any outside vendor problems/questions as necessary., • Contacts tow/glass to arrange for tows or glass repair and warm transfers callers., • Communicates with the client to receive approval for rental upgrades, drop fees or any other request that is outside of client parameters., • Assists clients/drivers with any questions or problems relating to their car rental or claim. When necessary refers callers to proper department or management for additional assistance., • Backs up all fax/email claims submitted, • Communicates with all contacts in a highly professional and courteous manner at all times., • Assist other departments as necessary with projects Evening Essential Duties and Responsibilities: • Send loss notices on non-drivable vehicles., • Handle notifications on serious injuries/fatalities as needed based on client parameters., • Send assignments to body shops for non-drivable vehicles when necessary., • If In-house Enterprise Representatives are not available or it’s after 4:50pm. Contacts rental car companies to arrange for a rental car and confirms reservations., • Ensure proper transferring of phone lines, • Making sure office is closed down properly prior to locking up QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High school diploma or general education degree (GED): or minimum six months related experience and/or training; or equivalent combination of education and experience. Prior customer service, call center, and/or car rental experience preferred. LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. TECHNICAL SKILLS: Ability to use the computer to access e-mail and the internet and basic Windows skills. REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Work Schedule Throughout the training period, your schedule may vary contingent upon your trainer’s shift. Following your training period, you will be officially assigned a shift. Initially, this position requires full in-office presence for the first 90 days - however, hybrid schedules may become available after this initial period. Occasionally, mandatory overtime is required. About Fleet Response Fleet Response provides claims management, accident management, driver safety training, subrogation services with a focus on customers and technology Built from an insurance background, we helped to create today’s risk-conscious model of fleet and accident management. We help you manage risk by working to reduce accidents, constrain the cost of vehicle repair, get vehicles back in service faster, and maximize reimbursement through subrogation.

Customer Service Advisor's (CSA) are charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Provides service to customers and prospective customers on various banking matters including the explanation of products being offered and

Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean". A challenging and exciting work environment where guest service is #1.

Provides member service by acknowledging the member and identifying members needs; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; promoting the company's products and services; providing guidance and support to members regarding member self-s

Billing Customer Service Representative. Southwoods Health is hiring Billing Customer Service Representative to work in our main office in Boardman the Southwoods Executive Centre. The billing customer service representative is the first point of contact for all incoming billing calls for Southwoods

Addresses customer concerns and issues promptly, ensuring a positive customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Role models outstanding customer service.

Desire to work as part of a team to deliver on our service promise of "Fast, Friendly, Clean". A challenging and exciting work environment where guest service is #1.

Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to

As a Customer Service Associate (CSA), you are the friendly face that puts the wow in Wawa by greeting and serving our customers. Eligibility for Wawa Benefits is defined under the terms of the plan(s) Qualifications: Great communication and customer service skills. If you require an accommodation,