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Job Description Rea is a growing Top 100 business advisory & accounting firm providing our clients services in tax, accounting, and business consulting. We have a ‘People First’ culture and we focus on our employees’ well-being and professional development. With over 400 professionals and locations throughout Ohio, our firm has a culture that respects a work-life balance for our team. We also provide competitive compensation and a robust benefits plan. The Manager – Government Financial Reporting & Consulting, will oversee the preparation of financial documents, reports, and schedules for government clients. This role will include leadership, compliance and quality control, reporting and communication, process improvement, and research and technical expertise. They will be responsible for ensuring that all preparation work is performed to the highest standards and aligns with regulatory requirements. The manager will also play a key role in business development and practice growth. Job Duties Leadership • Manage the government financial reporting & consulting team, including senior associates and staff. Provide guidance, support, and training to enhance team performance and professional development, • Will serve as a coach as needed for lower-level employees, • Oversee the delegation of tasks and responsibilities to ensure efficient and effective completion of client engagements. Monitor team progress and adjust resources as necessary Compliance and Quality Control • Ensure that all financial reporting and consulting work complies with applicable accounting standards, governmental regulations, and firm policies. Review and validate financial documents, reports, and schedules for accuracy and completeness, • Implement and enforce quality control procedures to detect and address any errors or discrepancies. Conduct regular reviews of department processes to maintain high standards and regulatory compliance Reporting and Communication • Serve as the primary point of contact for clients regarding government financial reporting & consulting services. Maintain clear and effective communication with clients to address inquiries, provide updates, and resolve any issue, • Provide clear, proactive communication to clients and firm leadership regarding engagement status, timelines, risks, and outcomes, ensuring expectations are managed and decisions are supported Process Improvement • Identify areas for improvement in processes and develop strategies to enhance efficiency, accuracy, and overall effectiveness. Implement best practices and innovative solutions to streamline workflows, • Lead initiatives to adopt new technologies and methodologies that improve preparation services and client satisfaction Research and Technical Experience • Stay current on developments in governmental accounting standards, regulations, and industry trends. Apply this knowledge to ensure compliance and enhance the quality of preparation services., • Conduct research and provide technical expertise on complex accounting issues. Offer solutions and recommendations based on thorough analysis and industry best practices Knowledge, Skills, and Abilities • Experience in the use of various assurance applications and research tools as is appropriate for this level, • Microsoft Office Products, including Windows, Word, Excel, Adobe and PowerPoint, • Sound Governmental GAAP experience, • Possess proven verbal and written communication skills, • Possess excellent people development and delegation skills, including training/instruction and engagement scheduling and budgeting, • Possess executive presence - need to be able to be primary contact for the client, prepare and present presentations to clients and potential clients, • Possess client development/relationship-building skills, • Possess solid decision-making skills, • Able to resolve complex accounting issues, • Able to be responsible for business development and marketing, • Able to be responsible for engagement profitability including billings and collections Requirements Education: • Bachelor's degree in accounting or equivalent required Experience: • Five (5) or more years’ prior work experience in public accounting or industry equivalent, • Prior experience with Governmental Accounting Standards (GASB’s) is preferred, • Prior significant supervisory experience Licenses/Certifications: • Licensed CPA or international equivalent Benefits Rea offers a wide variety of benefits to help support our employees' health, wellness and financial goals. • Health Care Plan (Medical, Dental & Vision), • Retirement Plan (401k with 3% contribution), • Life Insurance (Basic, Voluntary & AD&D), • Family Leave (Maternity, Paternity), • Short Term & Long Term Disability, • Training & Development, • Wellness Resources, • Four (4) weeks PTO, • Twelve (12) paid holidays, of which three (3) are floating holidays Rea does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies without pre-approval from Rea’s Talent team. Pre-approval is required before any external candidate can be submitted. Rea will not be responsible for fees related to unsolicited resumes and for candidates who are sent directly to our hiring managers.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Amazon is seeking Work From Home Customer Service Representatives to assist customers with orders, returns, refunds, account issues, delivery questions, and general customer inquiries through phone, chat, and email support. Customer Service Representatives are responsible for resolving customer concerns, processing returns and refunds, tracking packages, updating customer accounts, documenting customer interactions, and providing professional and friendly customer service while meeting performance and quality standards.

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of between $25 / hr.There is no payment required in order to apply or to work as an In-Home Usage Tester.You

In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.

Job DescriptionBenefits: • Health stipend, • License reimbursement, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As Account Manager - State Farm Agent Team Member for Lisa Hoy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Develop and maintain customer relationships to drive retention and growth., • Conduct policy reviews and provide recommendations to customers., • Oversee the resolution of complex customer issues., • Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.QUALIFICATIONS:, • Experience in insurance sales or account management preferred., • Leadership and interpersonal skills., • Proven track record of meeting sales targets., • Willingness to engage in sales conversations.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Big Lots Customer Service Associate. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem

OH New Philadelphia 1065 - New Philadelphia, OH 44663 Salary Range $14.00 Hourly Level Entry Position Type Customer Service Representative Convenie Job Shift Any CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE As a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service. Major Job Activities • Provide exceptional, fast, efficient, and friendly service., • Handle money and complete transactions., • Stock merchandise on sales floor and in coolers., • Work with other store employees as a member of the BellStore Team., • Maintain clean facilities and work environment, • Other duties as assigned by Store Management, • Standing 90%, • Lifting up to 40# - for stocking shelves, coolers, back room - daily, • Reaching daily (above head cigarette racks, storage shelves, etc.), • Bending daily (down and side to side), • Pushing brooms, mops, dolly on wheels daily, • Pulling cart daily Outgoing, able to work pleasantly with the public Ability to work shifts, holidays, and weekends. Honest and dependable Reliable transportation and phone communication Physical Requirements Standing 90% Lifting up to 40# - for stocking shelves, coolers, back room - daily Reaching daily (above head cigarette racks, storage shelves, etc.) Bending daily (down and side to side) Pushing brooms, mops, dolly on wheels daily Pulling cart daily

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me. The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by: • Greeting guests and communicating with them while ordering, • Offering help with using the ordering kiosks, • Offering assistance to those in need of some extra hands, • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else, • Ensuring kids receive a kid treat, • Handling any concerns, • Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Additional Info: A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include: • Competitive pay, • Medical, dental and vision coverage, • 401k with matching contributions, • Paid time off equal to 2% of gross earnings, • Unpaid Leaves of Absence, • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language, • Discount programs, • Free meals / meal discounts This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job. By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Job Description The Customer Service Representative will be working in a high-volume solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Support Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do. Minimum Requirements for CSR: • High school diploma required or GED equivalent, • Previous customer service experience, • Ability to type 45 WPM with a minimum of 92% accuracy preferred, • Ability to multi-task with a high volume call center, • Successfully pass a pre-employment drug screen and background check Customer Service Responsibilities and Duties: • Answer customer calls promptly and courteously utilizing custom procedure., • Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up., • Professional interaction with customers over the phone and face-to-face., • Work with other departments to resolve customer’s issues., • Log and record information into customer accounts using a computer., • Resolve customer issues and adjust accounts, as necessary, with verification from Manager., • Process payments as necessary., • Maintain a positive work atmosphere with a culture of respect for others., • Other assigned duties from Manager. Benefits • 401(k) retirement plan with match, • Comprehensive medical benefits coverage, dental plans and vision coverage., • Employee assistance program (EAP), • Health care and dependent care spending accounts (FSA), • Life insurance and accidental death & dismemberment insurance., • Paid time off, • Referral program, • Employee Discount Program Day Shift Weekly day range: Monday to Friday | Rotating weekends This Employer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, age, marital status, military/veteran status, sexual orientation, non-job related disability, or any other status protected by law.

Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner., • Assists in maintaining a clean, well-stocked store for customers during their shopping experience., • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor., • Independently stocks shelves and recovers merchandise in the store., • Accurately handles customer funds and processes transactions using the POS system., • Remains constantly aware of customer activity to ensure a safe and secure shopping environment., • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs. from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions -Retail store environment where extended periods of standing are required -Retail store stockroom environment subject to fluctuations in temperature -Frequent lifting and maneuvering of merchandise and displays. -Exposure to dust and extreme temperatures while unloading trailers. -Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.

Job Description Overview Join a Leader in Home Healthcare At Rotech Healthcare Inc., we’re more than a medical equipment provider—we’re a trusted partner in patient care. As a national leader in ventilators, oxygen therapy, sleep apnea treatment, wound care, diabetic solutions, and other home medical equipment, we empower patients to manage their health from the comfort of home. With hundreds of locations across 46 states, our team delivers high-quality products, exceptional service, and compassionate support that helps patients live more comfortably, independently, and actively. Whether you're a clinician, technician, or healthcare administrator, your work at Rotech directly improves lives. Explore more about our mission and services at Rotech.com. Responsibilities Customer Service Representative – Home Healthcare Intake & Insurance Verification Job Summary Rotech Healthcare Inc. is seeking a detail-oriented and compassionate Customer Service Representative to join our team. If you have experience in home healthcare, medical billing, or insurance verification—and thrive in a fast-paced, patient-centered environment—this role offers the opportunity to make a meaningful impact every day. You’ll be the first point of contact for patients and referral sources, ensuring accurate intake, insurance qualification, and seamless coordination of durable medical equipment and respiratory services. Essential Job Duties and Responsibilities (Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.) • Ability to work cooperatively with others., • Assist with office operations including supply monitoring, deposits, and batch reporting., • Collaborate with outside agencies to resolve patient issues and ensure continuity of care., • Communicate with patients, caregivers, referral sources, and internal teams to ensure timely service and resolution of inquiries., • Coordinate documentation and service setup for respiratory products and medical equipment., • Deal politely with patients and referral sources., • Maintain organized records and referral logs in compliance with JCAHO and company standards., • Manage patient intake and verify insurance coverage (Medicare, Medicaid, private payers)., • Manage several tasks at once., • May be required to cover on call, drive a company vehicle and make deliveries to patient's homes., • Predictable and regular attendance (arrive to work on time)., • Prepare and process documentation including CMNs, SOPs, invoices, and delivery paperwork., • Provide technical assistance and support for walk-in and retail equipment requests., • Performs other duties as assigned.Why Join Rotech?, • Be part of a mission-driven team improving lives through home-based care., • Work in a supportive environment with opportunities for growth and advancement., • Competitive compensation, benefits, and employee recognition programs. Ready to help patients get the care they need at home? Apply today and join a team that puts people first. Qualifications Employment is contingent on • Background check (company-wide). Results will not be used automatically to disqualify individuals. Instead, the Company will conduct an individualized assessment that considers the duties of the position, the nature and timing of the offense, and any evidence of rehabilitation, in accordance with applicable laws., • Drug screen (when applicable for the position), • Compliance with healthcare facility credentialing process (when applicable for the position), • Valid driver’s license in state of residence with a clean driving record (when applicable for the position) Required Education and/or Experience: • Candidates may qualify through a combination of education, training, and relevant work experience that demonstrates the knowledge, skills, and abilities necessary to successfully perform the essential functions of the position., • Any education requirements mandated by applicable federal, state, or local law, regulation, licensing requirement, or contract. Preferred Education and/or Experience • High school diploma or GED equivalent preferred, • Experience in home healthcare, medical billing, or patient intake (preferred)., • Familiarity with insurance verification and reimbursement practices., • Knowledge of medical terminology and durable medical equipment is a plus. Skills and Competencies • Ability to interpret and respond to various forms of communication (verbal, written, visual), • Capable of working independently and collaboratively within a team, • Demonstrated problem-solving, time management, and organizational skills, • Excellent verbal and written communication skills in English, • Maintain confidentiality and handle sensitive information with discretion, • Strong attention to detail and ability to multi-task effectively Machines, Equipment and Technical Abilities • Email transmission and communication, • Internet navigation and research, • Microsoft applications; Outlook, Word and Excel, • Office equipment; fax machine, copier, printer, phone and computer and/or tablet Physical Demands • Ability to lift and carry office and patient equipment (minimum 35 lbs), • May be required to drive a company vehicle, make home deliveries, and participate in on-call rotations, • Must be able to sit, stand, walk, talk, and listen for extended periods, • Regular contact with patients and equipment may involve exposure to contagious pathogens, • Requires close vision for reading small print on screens and paperwork

Job Description Insurance Customer Service Retention Specialist $42,000–$50,000 Base + Performance Incentives | Growth Leadership Opportunity Start Date: December 1, 2026. Positions being filled now for our December agency transition Build Your Career With an Established Local Insurance Agency We’re looking for exceptional Insurance Customer Service Retention Professionals to join an established agency that has served customers for more than 30 years. After spending the past 10 years helping manage and grow this book of business, I’ve now stepped into the ownership role and am building the team that will take the agency into its next chapter. This is not a start-up agency building from zero. You’ll have the stability of joining an established business with a substantial existing customer base while also having the opportunity to help shape the culture, processes, and customer experience of a new ownership team. We’re investing in our people, technology, customer experience, and retention strategy with the goal of building a service organization where talented professionals can make a measurable impact and grow their careers. This Is More Than a Traditional Customer Service Position We’re not looking for someone who simply answers the phone and processes transactions. We’re looking for insurance professionals who want to build relationships, solve problems, protect households, improve customer retention, and identify opportunities to better serve our customers. Our internal service team will work alongside additional customer-service resources designed to assist with appropriate routine transactions. This allows our team to spend more time on the interactions where a knowledgeable insurance professional can make the greatest difference. That includes proactive customer outreach, policy and household reviews, renewal conversations, cancellation intervention, complex service needs, coverage discussions, referrals, and identifying opportunities to strengthen customer relationships. Our service and retention team will play a critical role in both protecting the existing book of business and helping the agency grow. What You’ll Do As an Insurance Customer Service Retention Specialist, you’ll take ownership of customer relationships and help deliver an exceptional experience throughout the policy lifecycle. You will: • Assist customers with policy questions, billing concerns, coverage questions, and other service needs., • Conduct proactive policy and household reviews to help ensure customers’ insurance needs are being addressed., • Perform renewal outreach and proactively engage customers before potential issues become problems., • Support customer retention through cancellation intervention, payment-related saves, and proactive problem solving., • Identify potential coverage gaps and opportunities to better protect customers and their households., • Identify cross-sell opportunities and coordinate with the sales team for quoting, presentation, and closing., • Generate and develop customer referral opportunities., • Help customers navigate appropriate claims-related questions and connect them with the proper resources when needed., • Resolve customer concerns with professionalism, urgency, and ownership., • Maintain complete and accurate customer and policy documentation., • Follow agency and carrier procedures and compliance requirements., • Build long-term customer relationships that support retention, referrals, and household growth., • Participate in ongoing training, coaching, and professional development., • Contribute to individual and team performance goals related to customer experience, retention, referrals, and agency growth. Compensation Opportunity We believe exceptional service professionals should be rewarded for the value they create—not simply the number of transactions they process. We offer: • $42,000–$50,000 base salary, based on licensing, experience, and qualifications., • Monthly performance incentive opportunities., • Quarterly performance bonuses., • Commission opportunities for qualifying business., • Additional incentives tied to customer engagement, referrals, retention activities, and agency performance., • Structured training and ongoing professional development., • Career advancement opportunities., • Potential future leadership opportunities as the agency grows. Strong performers can earn approximately $60,000+ in total annual compensation, with additional upside depending on individual and agency performance. Earning examples represent potential based on performance and are not guaranteed. Work Environment Hybrid Potential This position will initially be based in our New Philadelphia, Ohio office as we build, train, and establish the new team. Our goal is to build a strong four-person internal customer service and retention team. Once the team is fully staffed, trained, and consistently performing at a high level, there may be opportunities for a hybrid work schedule based on individual performance, business needs, and appropriate in-office coverage. Hybrid flexibility will be earned through demonstrated performance and will depend on maintaining the responsiveness, accountability, teamwork, and service standards our customers expect. Who We’re Looking For Our ideal Customer Service Retention Specialist is: Customer-focused, professional, and empathetic. Highly organized and detail-oriented. Dependable and accountable. Proactive rather than reactive. An excellent communicator who can build trust with customers. Comfortable managing multiple customers, tasks, and priorities. A strong problem solver who looks for solutions rather than simply identifying problems. Willing to take ownership of customer concerns through resolution. Comfortable having conversations about coverage, retention, and additional customer needs. Able to recognize referral and cross-sell opportunities without turning every service interaction into a sales pitch. Comfortable working toward measurable individual and team performance goals. Coachable, resourceful, and committed to continued development. Interested in professional growth and potentially taking on greater responsibility as the agency grows. Previous insurance or customer service experience is preferred. An active Property Casualty insurance license is also preferred, although candidates without a current license may be considered based on experience, qualifications, and overall fit. Why Join Us? You get the stability, customer base, and foundation of an established 30+ year agency combined with the opportunity to join at the beginning of a new ownership and growth chapter. We’re intentionally investing in staffing and customer retention because we believe exceptional service is one of the most important drivers of a successful insurance agency. Our goal isn't to build a service department measured only by how quickly it processes transactions. We want to build a team that knows our customers, protects relationships, solves problems, identifies opportunities, and contributes directly to the long-term health of the agency. We’re building a culture centered around accountability, recognition, teamwork, professional growth, and exceptional customer care. As the agency grows, strong performers will have opportunities to take on additional responsibility and potentially develop into future leadership roles. We’re not looking for people who simply want their next job. We’re looking for people who want to help us build something, make an impact, and grow their careers along with it. Compensation plans, commission rates, bonus structures, point values, eligibility requirements, and performance incentives are subject to modification at the owner’s discretion. Responsibilities • Deliver exceptional customer service by assisting with policy questions, coverage needs, billing concerns, claims-related questions, and other customer needs., • Proactively manage customer relationships through renewal outreach, policy reviews, household reviews, and ongoing customer follow-up., • Support agency retention goals by identifying at-risk customers, assisting with cancellation intervention, resolving payment or policy concerns, and working to retain valuable customer relationships., • Respond to inbound calls, emails, and messages promptly while maintaining a professional, friendly, and solution-oriented approach., • Process appropriate policy changes, endorsements, renewals, cancellations, and other service requests accurately and efficiently while utilizing available carrier service resources when appropriate., • Educate customers on their coverage and identify potential gaps or unmet insurance needs based on their individual household., • Identify cross-sell and household opportunities and coordinate with the sales team to ensure customers receive appropriate recommendations, quoting, and follow-up., • Generate and develop customer referral opportunities through strong relationship building and proactive customer conversations., • Collaborate with sales professionals, service teammates, carrier partners, and agency leadership to provide a seamless customer experience and resolve issues efficiently., • Maintain detailed, complete, and accurate customer records in agency systems, including documentation of customer conversations, service activity, and identified opportunities., • Take ownership of customer concerns and complaints through resolution with empathy, urgency, and a solution-oriented approach., • Follow agency and carrier procedures, documentation standards, and compliance requirements., • Stay current on insurance products, carrier guidelines, agency processes, and applicable industry requirements., • Take ownership of individual performance goals related to customer experience, retention, referrals, account development, and overall agency growth.Requirements, • Must possess an active Property Casualty insurance license, • Minimum 1 year of customer service experience required; insurance customer service experience strongly preferred, • Positive, professional, and customer-focused with a genuine desire to help customers, • Highly organized and detail-oriented with the ability to manage multiple customers, tasks, and priorities, • Strong follow-up and follow-through with a demonstrated ability to take ownership of customer needs through resolution, • Proactive, self-motivated, and comfortable working toward measurable individual and team performance goals, • Strong verbal and written communication skills with the ability to build trust and explain insurance concepts clearly, • Ability to handle stressful or difficult customer situations with empathy, professionalism, and a solution-oriented approach, • Resourceful problem solver who is comfortable researching issues and identifying appropriate solutions, • Comfortable identifying additional customer needs, referral opportunities, and potential coverage gaps, • Coachable and committed to continued learning, professional development, and adapting to agency processes and expectations, • Comfortable working collaboratively within a team while maintaining individual accountabilityBenefits Paid Time Off (PTO)###Flexible Schedule###Health Insurance###Dental Insurance###Vision Insurance###Life Insurance###Disability Insurance###Hands on Training###Mon-Fri Schedule###Career Growth Opportunities###Retirement Plan###Access to training###

Job Description The Customer Service Representative (CSR) supports the daily operations of the insurance agency by assisting clients with policy questions, billing concerns, coverage changes, and general service needs. This role ensures excellent customer satisfaction by providing accurate information, timely follow-up, and professional communication. Responsibilities Answer inbound calls, emails, and walk-in inquiries from clients. Assist customers with policy updates such as address changes, vehicle changes, adding/removing drivers, and coverage adjustments. Provide billing support including payment processing, explaining invoices, and resolving billing issues. Issue insurance documents such as ID cards, proof of insurance, certificates, and policy declarations. Schedule appointments for agents and support the sales team with administrative tasks. Maintain accurate customer records in agency management systems. Follow up with clients regarding missing documentation, renewals, and policy requirements. Process claims assistance by guiding clients on claim reporting procedures and necessary paperwork. Handle customer complaints professionally and escalate issues when needed. Ensure compliance with insurance regulations and company policies. Requirements Must Complete Ideal Traits Assessment Must Pass Background Check Prior customer service experience Strong communication skills Ability to multitask and work in a fast-paced environment. Proficiency with computers, data entry, and Microsoft Office. Excellent attention to detail and organization. Ability to maintain confidentiality and professionalism. Preferred Qualifications: Active Property Casualty Insurance License (must be willing to obtain). Experience with agency management software Knowledge of personal lines insurance (auto, home, renters) and/or commercial lines. Benefits Flexible Schedule###Paid Time Off (PTO)###Hands on Training###Mon-Fri Schedule###

Job Description The Customer Service Representative will be working in a high-volume inbound call solution center. This position is customer-focused, requiring the ability to multi-task on telephones and computer software, coordinate and execute emails, and effectively locate solutions to customer problems in a fast-paced and dynamic environment. An ideal Customer Service Representative is an excellent communicator and an efficient problem-solver, with an ability to maintain patience and composure at all times. As the front-line support for our clients and customers, your role is vital to our success as a company. About us: Kimble Company is locally owned and operated by the Kimble Family, with over 70 years of experience in the energy, materials, recycling, and solid waste industries. We are a dedicated team of seasoned professionals who care about our clients, the environment, safety, our families, and our co-workers. At Kimble we strive for perfection in everything that we do. Minimum Requirements for CSR: • High school diploma required or GED equivalent, • Previous customer service experience in a high-volume inbound call center, • Ability to type 45 WPM with a minimum of 92% accuracy preferred, • Ability to multi-task, • Successfully pass a pre-employment drug screen and background check Customer Service Responsibilities and Duties: • Answer customer calls promptly and courteously utilizing custom procedure., • Receive and respond professionally to all customer inquiries regarding services, disputes, billing questions, cancellation, and new customer sign-up., • Professional interaction with customers over the phone and face-to-face., • Work with other departments to resolve customer’s issues., • Log and record information into customer accounts using a computer., • Resolve customer issues and adjust accounts, as necessary, with verification from Manager., • Process payments as necessary., • Maintain a positive work atmosphere with a culture of respect for others., • Other assigned duties from Manager. Benefits • 401(k) retirement plan with match, • Comprehensive medical benefits coverage, dental plans and vision coverage., • Employee assistance program (EAP), • Health care and dependent care spending accounts (FSA), • Life insurance and accidental death & dismemberment insurance., • Paid time off, • Referral program, • Employee Discount Program Day Shift Weekly day range: Monday to Friday | Rotating weekends This Employer is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, genetic information, age, marital status, military/veteran status, sexual orientation, non-job related disability, or any other status protected by law.

Job Description Heritage Cooperative is always looking for friendly, outgoing, customer-service driven employees. Our people are our greatest asset, and we are constantly thinking outside of the box for new ways to make working at Heritage Cooperative attractive to our current and prospective employees. If you see yourself as a future Customer Service Associate with Heritage Cooperative, apply TODAY at www.heritagecooperative.com/Careers! REQUIRED QUALIFICATIONS High school diploma or equivalent (or working toward completion). Strong interpersonal and communication skills. Basic math and computer skills. Ability to provide friendly, professional customer service. Ability to stand and move for extended periods. Ability to frequently lift a minimum of 50 pounds. PREFERRED QUALIFICATIONS Previous retail or customer service experience. Familiarity with POS systems and cash handling. Experience working in a fast-paced environment. ESSENTIAL JOB FUNCTIONS Serve as a positive representation of Heritage Cooperative’s Core Values • Provide Superior Customer Service, • Highest Standards of Integrity and Trust, • Continuous Improvement, • Being a Good Partner, • Customer Experience, • Greet customers promptly and provide friendly, courteous service., • Assist customers with product selection, recommendations, and locating merchandise., • Respond to customer questions regarding products, pricing, promotions, and policies., • Resolve customer concerns or complaints professionally and escalate when necessary., • Build positive relationships to encourage repeat business and customer loyalty., • Sales and Transactions, • Operate the point-of-sale (POS) system accurately and efficiently., • Process cash, credit card, check, and other forms of payment., • Handle returns, exchanges, and refunds according to company procedures., • Maintain accurate customer records when required., • Store Operations, • Restock merchandise and maintain organized, visually appealing displays., • Assist with pricing, labeling, and promotional signage., • Help maintain cleanliness and overall store appearance., • Support opening and closing procedures, including basic reporting tasks., • Participate in all monthly inventory counts, • Team and Communications, • Work collaboratively with team members and support store leadership., • Communicate customer feedback, inventory needs, and operational issues to supervisors., • Participate in training to maintain product knowledge and service standards., • Abide by all safety regulations to ensure safety of oneself, coworkers and customers, • Other duties as assigned WHY HERITAGE? Medical, Dental, and Vision Insurance Company Paid Life and AD&D Insurance Company Paid Short-Term and Long-Term Disability Paid Holidays, Sick, and Vacation Time 401k with Company Match after 6 months Farm Bureau Membership Profit Sharing Questions? Contact recruiter@heritagecooperative.com DISCLAIMER The job description is not intended to cover or describe all tasks, duties and responsibilities the employee may be required to be asked to perform. Heritage Cooperative retains the right to change or add new tasks, duties and responsibilities at any time, with or without notice to the employee. WORK AUTHORIZATION Evidence of work authorization upon employment is required in compliance with the Immigration Reform and Control Act of 1986. Completion of USCIS form I-9 will be required in order to verify employment eligibility within 3 business days of the first day of employment. AAP/EEO STATEMENT Heritage Cooperative provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Heritage Cooperative complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Heritage Cooperative expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Heritage Cooperative’s employees to perform their job duties may result in discipline up to and including termination. #INDSP

Job DescriptionJob Description Making Domino's high quality pizzas, food and portion control, hygiene and food safety, food preparation, taking customer orders and upselling, general cleaning duties, taking orders over phone and in person, dealing with customer concerns, greeting customers within ten seconds, cash handling, keeping customer area clean, and assisting pizza makers with toppings and dough.

Job DescriptionBenefits: • License Reimbursement, • Health stipend, • 401(k), • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Training & development ROLE DESCRIPTION: As an Customer Service Manager - State Farm Agent Team Member for Lisa Hoy - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: • Establish customer relationships and follow up with customers, as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification, • Promote successful and long-lasting customer relations. QUALIFICATIONS:, • Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Experience managing client relationships is preferred, • Interest in marketing products and services based on customer needs, • Excellent communication skills - written, verbal, and listening, • Dedicated to customer service, • Able to anticipate customer needs, • Able to effectively relate to a customer

Job Description Our client is seeking a Customer Service Manager to lead and develop the customer service function for an established feed manufacturing operation. This hands-on leadership role will oversee a team while building the processes, expectations, and metrics needed to improve customer experience, strengthen proactive communication, and support continued business growth. Responsibilities • Lead, coach, and develop the customer service team, • Own the customer service function and establish clear expectations, processes, and accountability, • Improve the customer experience through proactive communication, consistent follow-through, and timely, accurate information, • Serve as a key point of escalation when production, scheduling, delivery, or other operational issues affect customers, • Work closely with mill operations and internal teams to identify potential customer issues and address recurring root causes, • Develop meaningful customer service metrics to measure performance and identify opportunities for improvement, • Build processes that improve response times, communication, issue resolution, and overall consistency while creating a scalable structure for continued growth, • Provide executive leadership with visibility into customer trends, challenges, and opportunities Qualifications • Feed industry experience is required, • Previous experience in customer service, customer experience, account support, or a related customer-facing function, • Leadership or team management experience with the ability to coach employees at different experience levels, • Working knowledge of feed manufacturing operations and the challenges that can affect customer orders and service, • Strong communication skills with the ability to work effectively with customers, operations teams, and executive leadership, • Demonstrated ability to build or improve processes, establish performance expectations, and develop meaningful customer service metrics, • Proactive, organized approach to identifying and resolving customer issues while managing multiple priorities in a fast-paced operating environment

BellStores in Stone Creek, OH is hiring a Customer Service Representative for our convenience store. You will be the direct link between the company and customers, delivering fast, friendly service and handling transactions.

Lead Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Lead Customer Service Representative, you will enjoy:.

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Retail and customer service experience. Customer Service Representative.

If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - P

Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and re

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. Customer service representative agent experience not requir

Convenience Store Customer Service Representative - Southside Drive Thru. Hourly Level Entry Position Type Customer Service Representative Convenience Job Shift Any. CUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE.

Customer service representative agent experience not required. Remote Work From Home Customer Service Representative Agent - Part Time Market Research Panelists Our company is seeking individuals to participate in National & Local Paid Focus Groups, Clinical Trials, and Market Research assignments.

Responsibilities: Answer customer inquiries and provide policy information, assist customers with policy changes and updates, process insurance claims and follow up with customers, maintain accurate records of customer interactions. Role Description: As a Customer Service Representative - State Farm