Customer Service jobs in Centreville, Virginia - Page 3Create job alerts

Job Description Global Resource Solutions, Inc. (GRS) is seeking an enthusiastic, motivated and talented individual for the position of Visitor Information Assistants (VIA). Job Description: Summary: Visitor Information Assistants (VIA) provide directions, information and assistances to visitors and guest of Arlington National Cemetery. Essential Responsibilities: • Provide general information, directions, and other forms of assistance to visitors., • An Associate’s Degree and no less than three years of relevant work experience such as a visitor use assistant, docent, park guide, or in-person customer service; or, • Five years of relevant experience such as a visitor use assistant, docent, park guide, or in-person customer service., • Maintain basic computer skills, ability to operate kiosks and basic office equipment, and the ability to communicate clearly in written electronic mail (emails)., • Personnel are required to have the ability to walk throughout the entire facility and stand constantly. This includes long distances, various hills/grades and all types of terrain., • Must be able to read, write, speak and understand the English language with sufficient fluency to support the requirements within this contract Communication: Excellent customer service via phone and face to face conversation, excellent written and oral command of English. GRS is an Equal Opportunity Employer. GRS will continue to abide by obligations under VEVRRA and Section 503 physical or mental disability, protected veteran status, or any other characteristics that are protected by law.

Job DescriptionYour Next Chapter Starts Now: Join Us!We are looking for an in-office Customer Service Representative! This is an in-office position with flexible schedules to choose from. You must live within 30 miles of our Manassas, VA office.Are you the EXCEPTIONAL CSR we're searching for? Can you captivate our customers with your EMPATHETIC listening skills and effortlessly schedule service appointments? As a key player in our locally owned empire, you'll be stepping into a world of SUCCESS, where our outstanding reputation is the result of a century-long commitment to excellence! We are a family-owned and run company that has been in business since 1982! With a fantastic reputation in the community, we have no shortage of calls and looking for Customer Service Representatives to join our team!Flexible schedules of: Monday, Tuesday, Thursday, Friday: 1pm - 8pm; Sunday: 8am - 6pm What can we do for you?Provide stability – over 30% of their staff has been employed 10 years or longer.We’ve been in business for 40 years and have 5-star reviews.We have a great benefits package (see full list below). We are a family-owned company with a fun, professional and caring management team.We are growing and so are the opportunities for advancement.We provide ongoing training and professional development.We have box seats to the Caps and Jiffy Lube Live for employees to enjoy!Team events for employees and their families.Pride in working for a company that makes a difference in the community and always does right by the customer. Culture of continuous improvement including the use of the latest technology platforms in the industry.Benefits for our EmployeesPaid vacation401k with company matchHealth, Vision, and Dental insuranceDynamic work environmentFamily AtmosphereSupportive ManagementPay ranging from $15 - $18/hour We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description We are seeking a Customer Success Representative with a proven background in RegTech and IDV to join our growing team at Programmers Force. In this role, you will support clients post-sales, ensuring smooth onboarding, adoption, and satisfaction with our solutions. Key Responsibilities: • Act as the first line of support for customer inquiries and issues., • Assist with onboarding and training of new customers., • Monitor customer health scores and escalate risks as needed., • Partner with Customer Success Lead to drive adoption and retention., • Document customer feedback to inform product improvements. Requirements • 2+ years of customer-facing experience in SaaS/FinTech., • Knowledge of AML/KYC/IDV solutions preferred., • Strong communication and problem-solving skills., • Ability to manage multiple clients in a fast-paced environment., • A customer-first mindset with attention to detail.

Job DescriptionSalary: $16-$17 Saturday & Sunday 7A-3P Whats the job? The moment a guest steps into our Staybridge, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. Youll also create the warm atmosphere that makes our guests feel at home and special. Your day-to-day Be the warm welcome that kicks off a memorable guest experience Acknowledge Rewards Club members and returning guests, in person or on the phone Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay Handle cash and credit transactions Start every stay right by swiftly checking guests in and out Stay one step ahead of guests needs record and act on their preferences, and handle their messages, requests, questions and concerns Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary Stay safe all the time. Following our safety procedures, youll report all incidents and wear any protective gear needed Take pride in your appearance and place as a brand ambassador Always know what events and activities are on the days schedule Jump into other ad-hoc duties when your colleagues need your help What we need from you? Communication skills - guests will need to come to you with concerns as well as compliments, so youll be calm and easy to talk to Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Fluency in English - extra language skills would be great, but not essential Literate and tech-savvy - youll need a good grasp of reading, writing, basic maths and computers Flexibility - night, weekend and holiday shifts are all part of the job Youll have a high school diploma or qualification. A college or university degree would be a bonus, but not essential Experience - ideally, youll have spent at least one year in a front desk or guest service position at an upscale hotel Strength - sometimes youll need to lift, push and pull big objects up to 50lbs. This can involve bending and kneeling How do I deliver this? We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. Its what connects every colleague our hotel. True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner