Customer Service jobs in McLean, Virginia - Page 4Create job alerts

NIH CIT Emergency Call Center | Bethesda, MD.Support emergency communications operations.Location: On-site Bethesda, MD.Clearance: Tier 2 Public Trust.

Call Center Operator - Weekends (1Key Personnel).

Customer Service Representative. We are seeking a Customer Service Representative for an international printing and graphics company. Troubleshoot and resolve customer concerns with professionalism and urgency.

Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. Demonstrate commitment to following established procedures and be customer service driven. Connect with customers via phone/email/chat/and or social

Men's Wearhouse - 5832 Columbia Pike, Falls Church, VA, United States, 22041 [Retail Associate / Team Member] As a Customer Service Representative at Men's Wearhouse, you'll: Handle and accurately follow standard operating procedures for all customer purchases, returns, exchanges, store credits and

Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Call Center Representative - Part Time. Work with insurance companies to verify insurance eligibility and co

Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Call Center Representative - PRN (260000HS). Required) Equivalent customer service or call center experience

Across all duties, you'll provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer. Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals fo

Job DescriptionSalary: Base salary $80,000 -$120,000 per year + commissions = OTE $250,000 - $500,000 per year We are looking for a high-performing Commercial Account Manager to drive growth and expand our presence across the Northern Virginia and DC Metro region. This role is ideal for a relationship-driven business developer who enjoys being in the field, building partnerships, and turning conversations into long-term business opportunities. You will develop relationships with local businesses, insurance agents, and property managers while identifying new ways to grow our presence in the market. Compensation: Base Pay $80,000-$120,000 per year + Commissions = OTE $250,000-$500,000+per year Location: This position is based in the Northern Virginia / DC Metro area and requires daily local travel for client meetings, networking events, and partnership development. Why Paul Davis: Since 1997, weve helped communities restore and protect lives and property. Join a team that values initiative, innovation, and exceptional service. What Success Looks Like: • Expanding brand awareness and market presence across the region, • Building a strong referral network of businesses, insurance agents, and property managers, • Generating consistent, qualified opportunities through networking and partnerships, • Converting relationships into long-term clients and revenue growth, • Maintaining strong client relationships through proactive service and communication Key Responsibilities: • Actively build and maintain a network within the local business community, • Identify and pursue new business opportunities through outreach, referrals, and partnerships, • Meet with prospective clients to understand their needs and present appropriate solutions, • Manage and grow a pipeline of new and existing opportunities, • Track activity and outcomes to identify growth opportunities and measure success, • Close opportunities by connecting the right solutions to client needs Who Thrives in This Role: • Professionals who enjoy being in the field and building genuine relationships, • Self-starters who create opportunities rather than wait for leads, • Individuals who take ownership of their results and pipeline, • People motivated by growth, impact, and measurable performance, • History of consistently exceeding required quotas and goals, • You are highly coachable and admit responsibility for your failures as well as your success, • You must be a pro at developing, nurturing, and generating business from a strong network (either existing or be willing to build one), • You excel at prospecting, qualifying and closing new opportunities in a competitive market Qualifications: • At least 5 years of experience in business development, sales, or account management, • Strong networking and relationship-building abilities, • Excellent verbal and written communication skills, • Self-motivated and comfortable operating independently, • Strong organizational and analytical skills Benefits: • Competitive salary plus monthly commissions, • Company vehicle with all expenses covered, • Electronic devices and IT training provided, • Comprehensive health, dental, and vision insurance, • Paid holidays, vacation, and sick leave, • Paid parental leave, • Paid training and certifications, • Profit-sharing and 401(k) plans, • Opportunities for volunteering and community engagement We are looking forward to connecting and discussing this opportunity.

Support a practice environment that promotes collaboration and teamwork to ensure the delivery of quality, compassionate, effective, and efficient health care to pets. We partner with hospitals across the country to preserve what makes each practice special - its people, culture, and connection to c

At least 2 years of business management/operations/supervisory experience (depending on size/scope of client). Manage a team of security officers, site and/or shift supervisors including hiring/selection, scheduling, payroll, training, coaching, development and support. The Account Manager job is ac

Assist call center operators with complex or escalated calls. Monitor call center activity and provide guidance to operators during peak periods. Provide mentorship and guidance to call center operators.

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Customer Service Representative Minimum Qualificat

We are seeking a Customer Service Specialist to join our team and help us continue our legacy of excellence, integrity, and care. As a Customer Service Specialist, you will be the trusted partner our Members rely on. Deliver exceptional customer service by accurately addressing inquiries across phon

The Customer Care Representative will handle a variety of tasks which will increase in complexity as the Customer Care Representative's skills progress, but will consist primarily of handling inbound calls from Members, Clients and Facilities. The Customer Care Representative is the frontline repres

Reporting directly to the Customer Services Supervisor, the role is responsible for providing topnotch copy and mail services and providing any relevant troubleshooting. The Customer Service Assistant serves as an integral part of the Law Center Copy & Mail team, assisting with all aspects of the ca

Join ECS as a Virtual Customer Support Agent. Our company is seeking over 2,000 agents. Our agents choose from a number of possible positions where they provide support to customers from the comfort of their homes.

Veterinary Customer Service Representative. Veterinary Customer Service Representatives to support our thriving primary care, emergency, and specialty teams. As the face of Friendship, the client service representative sets the tone for the client experience.

As a Part-Time Customer Service Associate, your empathy and interpersonal skills will help you provide exceptional customer care to NVR homeowners. Accurately capture and record details of customer service requests in customer relationship management (CRM) system while speaking with callers. Part-Ti

Job DescriptionDescription:About Us: Guardian Security Services, Inc. is a leader in providing premier front desk concierge services to luxury residential and commercial properties. We pride ourselves on delivering exceptional hospitality and operational excellence across our portfolio in the Mid-Atlantic region. Position Overview: We are seeking candidates to join a passionate and dedicated team to add tremendous value as a dynamic Regional Operations Manager to oversee a portfolio of luxury concierge sites located in Washington, DC, Maryland, and Virginia. This role demands flexibility, as it is not a standard Monday through Friday position; rather, it requires availability during odd hours, including nights and weekends, and being on call at unconventional times. The successful candidate will ensure that our high standards of service and professionalism are maintained across all sites. Key Responsibilities: Operational Oversight: Manage daily operations at multiple luxury properties to ensure the delivery of seamless front desk concierge services. Oversee scheduling, staffing, and operational logistics during non-traditional hours. Client Relations: Serve as the primary liaison between property management teams and our concierge staff, ensuring client satisfaction and addressing service concerns promptly. Team Leadership & Development: Recruit, train, and mentor concierge personnel, promoting a culture of excellence and hospitality. Quality Control & Compliance: Conduct regular site visits to ensure compliance with company standards and property requirements. Maintain detailed performance and incident reports for continuous improvement. Incident Management: Address escalated issues and coordinate effective responses to service disruptions or emergencies. On-Call Availability: Be available on an on-call basis to manage urgent issues during nights, weekends, and holidays. Qualifications & Skills: A minimum of 2 years’ experience in hospitality, luxury residential services, hotel front desk management, security operations management, or property management is preferred. Proven leadership and team management skills. Exceptional customer service and client relationship abilities. Ability to manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, Outlook). Must have a valid driver’s license, reliable transportation, and be able to submit to an MVR check. Flexibility to work outside of standard business hours, including nights, weekends, and holidays. Why Join Guardian Security Services? Competitive salary and benefits package, subject to waiting period after hire date. Opportunities for career growth and professional development. A dynamic, collaborative, and high-performance work environment. The chance to make a significant impact in the luxury hospitality industry. If you are a service-oriented professional with a passion for excellence and the flexibility to work non-traditional hours, we invite you to apply for this exciting opportunity.Location: Washington, DC / Maryland / Virginia Portfolio Company: Guardian Security Services, Inc. Salary: $65,000 – $70,000 per year, commensurate with experienceAdditional : You will be issued a company laptop, cell phone, car stipend A detailed scope-of-work will be discussed during the interview process. The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice. Guardian Security Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sex, age, marital status, sexual orientation, gender identity, pregnancy, citizenship, status as a protected veteran, or status as a qualified individual with disability, or any other characteristic protected by applicable law. Guardian Security Services, Inc. is committed to integrity, excellence, and diversity among its employees. Requirements:

Job DescriptionCompany Description When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 25 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Turnitin products are used by educational institutions and certification and licensing programs to uphold integrity and increase learning performance, and by students and professionals to do their best, original work. Experience a remote-first culture that empowers you to work with purpose and accountability in a way that best suits you, supported by a comprehensive package that prioritizes your overall well-being. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines. Job Description Overview Turnitin is seeking an Account Manager to join our NOA Higher Ed Strategic Sales Team! We are searching for an individual who demonstrates a passion for education and technology, is collaborative and entrepreneurial in spirit, has solid experience in higher education and who can contribute to our success and growth. In return, Turnitin offers a great benefits package and provides challenging and inspiring work. The Account Manager acts in a lead capacity for both existing and new business and is responsible for developing and maintaining relationships within specific system-wide institutions. The Account Manager works with a dedicated Customer Success Manager, who is responsible for day-to-day customer health and operations. This AM position manages high-profile system-wide institutions focused in the Higher Ed space, with the goal of ensuring high retention, satisfaction, and growth. The AM drives revenue by meeting renewal, upsell, new business and cross-sell targets, often managing price uplifts and upselling/cross-selling across the product suite (e.g., Feedback Studio, Gradescope and ExamSoft). This role acts in a consultative sales capacity as the primary contact to understand client needs across multiple stakeholders and demonstrate product value through customized proposals, presentations and customer alignment. Key Responsibilities • Develop open and effective channels of communication with each named account to drive constant discovery and customer alignment, and maintain account health., • Nurture and develop strong relationships with C-level execs and key stakeholders across each system and institution., • Collaborate internally with a dedicated Customer Success Manager to execute territory plans resulting in increased customer support, retention, and sales expansion opportunities., • Manage quarterly onsite business and roadmap reviews with key clients., • Coordinate complex renewal cycles and contract amendments with multiple stakeholders and multiple solutions., • Work closely with internal teams (Orders, Contracts, Solutions Engineers, Product Management, etc.) to close all opportunities on schedule., • Maintain and update Salesforce daily with pertinent opportunity information to support accurate forecasting, at-risk account intervention, etc. Qualifications Qualifications • 5+ years of experience in Account Management, Customer Success or a similar client-facing role within SaaS or EdTech (Higher Ed)., • Exceptional organizational and communication skills with close attention to detail., • Proficiency with Salesforce and Account Management tools (Tableau, Gainsight, etc)., • Experience and success using a consultative discovery-based sales approach., • Demonstrated ability to support large, complex clients with an extended sales cycle., • Ability to communicate and present credibly and effectively with customer stakeholders, ranging from faculty to leadership., • Willing to travel at least three weeks per quarter for onsite customer meetings, conferences, and campus events., • Achieves or exceeds renewal, upsell, and new/cross-sell targets., • Drives high win rates and strong forecast accuracy., • Demonstrates meaningful pipeline growth and expansion across target accounts., • Drives faculty adoption and demonstrable customer outcomes., • Builds customer advocacy through consultative engagement and storytelling that resonates., • Expands institutional reach through new executive-level relationships and partnerships. Additional Information The expected annual base salary range for this position is: $77,700/year to $129,500/year. This position is bonus eligible / commission-based. Actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered. Total Rewards @ Turnitin At Turnitin, we believe Total Rewards go far beyond pay. While salary, bonus, or commission are important, they’re only part of the value you receive in exchange for your work. Beyond compensation, you’ll experience the intrinsic rewards of unleashing your potential and making a positive impact on global education. You’ll also thrive in a culture free of politics, surrounded by humble, inclusive, and collaborative teammates. In addition, our extrinsic rewards include generous time off and health and wellness programs that provide choice, flexibility, and a safety net for life’s challenges. You’ll also enjoy a remote-first culture that empowers you to work with purpose and accountability in the way that suits you best, all supported by a comprehensive package that prioritizes your overall well-being. Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. Our Values underpin everything we do. • Customer Centric: Our mission is focused on improving learning outcomes; we do this by putting educators and learners at the center of everything we do., • Passion for Learning: We are committed to our own learning and growth internally. And we support education and learning around the globe., • Integrity: Integrity is the heartbeat of Turnitin—it is the core of our products, the way we treat each other, and how we work with our customers and vendors., • Action & Ownership: We have a bias for action. We act like owners. We are willing to change even when it’s hard., • One Team: We strive to break down silos, collaborate effectively, and celebrate each others' successes., • Remote First Culture, • Health Care Coverage, • Education Reimbursement*Competitive Paid Time Off, • Self-Care Days, • National Holidays, • 2 Founder Days + Juneteenth Observed, • Paid Volunteer Time Off, • Charitable Contribution Match, • Monthly Wellness or Home Office Reimbursement, • Access to Employee Assistance Program (mental health platform), • Parental Leave Turnitin, LLC is an Equal Opportunity Employer- vets/disabled.

Job Description About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! Position Overview The Clinical Account Manager (CAM) is responsible for launching new hospitals and organic growth of install base of hospitals. The AM will also be responsible for providing on-going medical education to physicians and clinical staff using clinical information as the foundation for growth. This Clinical Account Manager must be based within region, please no remote applicants. This role requires 60% / 3 days a week travel. What You'll Do Driving New and Organic Growth • Expand use of Ceribell to additional acute or critical care centers within existing customer base., • Work with the local Territory Manager to launch Ceribell at new customer sites., • Drive new product and technology introductions for existing customers., • Build advocacy and champions within facilities. Use hospital data to validate and build interest., • Develop a qualified lead funnel within existing install base. Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education., • Responsible for upgrades and departmental expansion in existing install base., • Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of Ceribell and relevant patient populations., • Troubleshoot workflow solutions for departments as need arises, • Partner with clinicians to identify and establish protocols for patients at risk of seizure., • Submit all required reports and training documentation on a timely basis, • Use Salesfoce.com to manage administrative task, • Ensure compliance with applicable laws, regulations, and Ceribell policies, • Works cross-functionally to ensure successful deployment of Ceribell products at customer locations., • 3-5 years of recent critical care sales experience OR 5 years of medical device or pharma sales experience OR RN's with industry experience in supporting sales teams., • Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically., • Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes., • Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building, • Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change, • Grit, high integrity, • Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience. #LI-EK1 Compensation: $100,000 Base, $180,000 On-Target Earnings (OTE) Compensation Range$100,000—$180,000 USD A candidate's final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell's corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: • Performance-based incentive compensation (varies by role), • Equity opportunities, • 100% Employer paid Health Benefits for Employees, • 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection), • 100% paid Life and Long-Term Disability Insurance, • 401(k) with a generous company match, • Employee Stock Purchase Plan (ESPP) with a discount, • Monthly cell phone stipend, • Flexible paid time off, • 13 Paid Holidays + 3 Company Wellness Days, • Excellent parental leave policy, • Fantastic culture with tremendous career advancement opportunities Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to . Please note that we will not respond to inquiries unrelated to job posting compliance.

Job DescriptionMarketing Account Manager Full-Time | Competitive Compensation + Comprehensive Benefits Location: North Richmond, VA, DC, DMV Build Relationships. Drive Growth. Represent a Trusted Industry Leader. Our client, a nationally recognized leader in disaster recovery and property restoration, is seeking a driven and relationship-focused Marketing Account Manager to grow and manage commercial client partnerships. This is an opportunity for a polished, motivated sales professional who thrives on relationship-building, long-term account growth, and representing a respected brand in the marketplace. If you are energized by growing business, building trust with clients, and being part of a high-performance organization — this is your platform. Compensation & Benefits Our Client offers competitive compensation, a discretionary bonus and a comprehensive benefits package including: * 401(k) with company match * Medical, Dental & Vision Insurance * Life & Disability Insurance * Employee Assistance Program * Paid Holidays * Paid Time Off * Ongoing training and professional development Position Overview As a Sales Account Manager, you will be responsible for developing and managing long-term customer relationships while driving revenue growth across your assigned market. You will: * Support the sales executive in their territory by visiting all clients daily and branding and marketing the company * Respond promptly to inquiries and ensure exceptional service * Identify growth opportunities within existing accounts * Attend networking events and the represent the company potentially to grow a new client base. * Represent Our Client at trade shows, industry events, and client meetings and coordinate fun events like Spa Days, Fishing trips, golf events, concerts, sporting events This role is ideal for someone who combines strong relationship skills with business development instincts and thrives in a professional, fast-paced environment. This position will be accompanied by top leadership training and could potentially evolve into a Sales Executive position. Key ResponsibilitiesAccount Management & Growth * Manage and grow a current base portfolio account for long-term success * Develop strong, positive client relationships * Act as trusted advisor and primary support to the sales executive * Identify opportunities to expand services and improve sales performance Business Development * Generate new business using existing networks and new prospecting strategies * Follow up on leads and referrals generated through field activity * Secondary to supporting accounts, Identify and network with new sales prospects Marketing & Brand Representation * Attend trade shows, industry events, and marketing functions * Distribute marketing materials, swag and represent the brand professionally * Set up and manage marketing displays when required * Host fun marketing events for clients * Report quantitative data from marketing efforts to leadership Collaboration & Customer Satisfaction * Work closely with local and national operations teams * Ensure seamless service delivery and customer satisfaction * Identify and resolve client concerns quickly and professionally * Promote the overall success of the organization through teamwork Performance & Reporting * Monitor account targets * Provide regular updates on account performance and transactions * Maintain current knowledge of services, industry trends, and competitors What We’re Looking For * Proven ability to build and grow long-term client relationships * Interest in Marketing with a Bachelors Degree, will consider new grads * Strong communication and negotiation skills * Customer-service oriented mindset • Ability to work under time constraints and meet deadlines Comfortable networking in local industry groups and associations * Willingness to attend required operational and safety training The ideal candidate is: Professional and polished Organized and goal-driven Comfortable working independently Relationship-focused but results-oriented Able to represent a national brand with confidence Why Join Our Client? * Represent one of the most respected brands in restoration * Work in a recession-resistant industry * Gain exposure to commercial, healthcare, industrial, and institutional markets * Be supported by strong operational and national resources * Build long-term income potential through account growth Disclaimer This description outlines the general nature and level of work being performed. It is not an exhaustive list of all responsibilities, duties, or skills required. Responsibilities may evolve based on business needs.

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Free food & snacks We look forward to incorporating your energy and marketing perspective into our team as we build success together. • Please note this is a hybrid position and NOT fully remote. * RESPONSIBILITIES: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to establish and meet marketing goals. Maintain a strong work ethic with a total commitment to success each and every day. Work alongside your agencys team to ensure successful long-lasting customer relations. QUALIFICATIONS: • Dedicated to customer service, • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred, • Property and Casualty License Required, • Able to obtain a Life/Health License, • Able to achieve mutually agreed upon marketing goals, • Interested in marketing products and services based on customer needsBENEFITS:, • Salary plus commission/bonus, • Paid time off (vacation and personal/sick days), • Growth potential/Opportunity for advancement within my office Flexible work from home options available.

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature.

Savers Value Village - - Responsibilities: Provide excellent customer service to customers, donors, and team members in-store.

Greenwood Hospitality Group - - Responsibilities: Greet and welcome guests upon arrival; Register guests into the computer, verifying reservation, address, and credit information; Promote preferred guest program and provide recognition and benefits to all current members; Accept payment for guests

Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc. Call Center Representative - Part Time. Work with insurance companies to verify insurance eligibility and co

Managing customer interactions with subject matter expertise of the Pentagon facility, available services, and building amenities to ensure the customers are supported within the PCAC service level standard. The CSS will provide walk-in and telephone information service to customers who have questio

Sherwin Williams - 2810 Graham Road - Responsibilities: Ensure high levels of customer satisfaction through excellent sales service; Assist customers in person and over the phone by determining needs and presenting appropriate products and services; Process sales transactions accurately and consiste

Client Services Representative.The Client Services Representative is Whitman-Walker Health's centralized patient-facing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care and facilitating billing.This

Clearance: Tier 2 Public Trust.

Job Description BBB National Programs BBB National Programs is where businesses turn to enhance consumer trust and consumers are heard. Accounting Manager WHO WE ARE We are a non-profit organization dedicated to fostering a more accountable and trustworthy marketplace. As the foremost thought leader on industry self-regulation, we are shaping the way that businesses and consumers interact with one another. As the home of U.S. independent industry self-regulation, we are currently operating more than twenty globally recognized programs that have been helping enhance consumer trust in business for more than 50 years. Our programs provide third-party accountability and dispute resolution services that address existing and emerging industry issues, create a fairer playing field for businesses, and a better experience for consumers. We continue to evolve our work and grow our impact by providing business guidance and fostering best practices in areas such as advertising, child-and-teen-directed marketing, data privacy, dispute resolution, automobile warranty, technology, and emerging areas. ABOUT OUR FINANCE DEPARTMENT The Finance Department at BBB National Programs plays a vital role in supporting the organization’s operations and mission. The Finance team is responsible for all the finance and accounting activities in the organization, managing cash flow, forecasts, day-to-day accounting, and generating financial statements following generally accepted accounting principles. YOUR IMPACT The Accounting Manager is responsible for directing the organization’s core accounting activities, ensuring the accuracy of financial reporting, the integrity of internal controls, and the efficiency of daily financial operations. This position functions as a primary liaison between the finance department and operational units, providing guidance to program managers and ensuring that financial practices are aligned with the organization’s strategic and operational objectives. Essential Duties and Responsibilities • Oversee accounts receivable functions, including invoicing and collections, to support timely receipt of funds and consistent cash flow., • Oversee accounts payable functions to ensure accuracy, proper authorization, and timely processing of vendor payments., • Oversee payroll functions to ensure compliance, accurate compensation calculations, and timely employee payment., • Administer the employee expense reimbursement process to ensure compliance with organizational policies and timely processing of submissions., • Lead month-end and year-end close activities to ensure the accurate and timely preparation of financial statements., • Maintain and enhance financial close procedures to strengthen efficiency, accuracy, and overall process effectiveness., • Collaborate closely with program managers to deliver financial insights and support effective budgeting and program execution., • Serve as a liaison between operational and finance teams to ensure clear communication, alignment, and coordinated decision-making., • Ensure compliance with applicable accounting standards, organizational policies, and all relevant regulatory requirements., • Support audit activities and maintain strong internal controls to ensure effectiveness across all accounting functions. WHAT YOU WILL BRING Must have: • Bachelor’s degree in accounting, Finance, or related field., • Certified Public Accountant (CPA) is required., • 5+ Years of progressive accounting experience with 2+ years overseeing accounting operations., • Strong knowledge of accounting principles and financial reporting., • Experience managing full-cycle accounting operations, including AR, AP, payroll, and close processes., • Excellent organizational, analytical, and problem-solving skills., • Strong communication skills with the ability to collaborate across departments., • Ability to streamline processes and implement improvements., • High attention to detail and ability to manage multiple priorities. Let us know if you have: • Experience working in a nonprofit or mission-driven organization (preferred but not required)., • Familiarity with nonprofit accounting standards., • Experience working in a cross-functional or program-driven environment. WHAT WE OFFER: At BBB National Programs, we bring a growth mindset as we advance our mission and strive to foster trust, innovation, and competition in the marketplace, while cultivating a team of talented and engaged professionals who seek out new challenges and opportunities to catalyze our progress. We are an inclusive organization, bringing a dynamic environment that supports our employees and the meaningful work we do. Health & Welfare Benefits: You will be offered a comprehensive plan offering health, dental and vision plans, paid short-term disability insurance, and life insurance. Financial Well-Being: Build your retirement savings with our 401k plan matching up to 7% of your contributions. Time Off: You will have flexibility for the time you need off from work. We offer a variety of plans including vacation, personal, and wellness leave. Wellness: We promote physical and mental wellness by providing a fully equipped on-site fitness center in our offices and an employee assistance program. Environment: Our modern headquarters in McLean, VA, and our office in New York, NY provide the space for creativity and collaboration, and the technology resources so you can be at your best. We believe that an inclusive workforce is a strength in fulfilling our mission. BBB National Programs is Great Place to Work® Certified and has been named as a Best Place to Work for Working Daughters. BBB National Programs is proud to be an equal employment opportunity employer.

Job DescriptionSaronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms. We are seeking a highly skilled and motivated Revenue Accounting Manager to build and lead our revenue accounting function from the ground up. This is a unique opportunity to establish and scale revenue recognition processes while partnering closely with business development, contracts, and legal teams to support contract structuring and negotiations in a fast-growing, high-impact defense technology company. This role will oversee all aspects of revenue accounting and invoicing, ensuring accurate recognition and reporting in accordance with ASC 606. The ideal candidate combines deep technical accounting expertise with a practical understanding of contract structures, billing, and internal controls. This role will collaborate closely with Business Development, Proposals, Contracts, Legal, and Finance to ensure revenue is recognized properly and cash is collected efficiently. The Revenue Accounting Manager will play a key role in establishing scalable processes, policies, and systems to support Saronic’s continued growth and complexity.Key Responsibilities: • Leadership & Process Ownership, • Lead in the development of Saronic’s revenue accounting function and processes, including revenue recognition, billing, and collections., • Build and document policies, procedures, and controls to support the full quote-to-cash cycle., • Assist in the design and lead the implementation of the Company’s internal control framework for revenue-related processes, ensuring audit readiness and compliance., • Technical & Operational Revenue, • Serve as a contributing subject matter expert on ASC 606, including guidance related to percentage-of-completion / cost-to-cost methods, standalone selling price (SSP), variable consideration, and contract modifications. Experience applying these principles in a government contracting context is highly desirable., • Partner cross-functionally to review customer contracts, support structuring of new deals, and ensure appropriate accounting conclusions., • Oversee billing operations and ensure invoices are accurate, timely, and compliant with contract terms and applicable regulations., • Monitor revenue-related KPIs, including backlog, unbilled receivables, and remaining performance obligations., • Collaborate with Finance and business leaders to forecast revenue and cash flow., • Cross-Functional Collaboration, • Develop strong relationships with Business Development, Proposals, Contracts, and Legal teams to support the award lifecycle of complex government and commercial contracts., • Provide revenue guidance during proposal and contract negotiations to ensure accounting alignment., • Support ERP system enhancements and automation of revenue and billing workflows (NetSuite experience preferred).Qualifications:, • Bachelor’s degree in Accounting or Finance; CPA or equivalent certification highly preferred., • 6 - 8 years of progressive experience in accounting, ideally with a mix of public accounting (Big 4 or national firm) and in-house corporate experience; strong candidates with solely public accounting backgrounds will also be considered., • Deep technical expertise in revenue recognition (ASC 606), including project-based and long-term contract accounting, with demonstrated experience in drafting technical accounting memos and policies., • Strong understanding of internal controls and ability to design and implement a control framework., • Proven ability to work cross-functionally and communicate complex financial concepts to non-financial stakeholders., • Ability to work cross-functionally and manage multiple priorities in a fast-paced, ambiguous environment., • Experience in defense, aerospace, or government contracting highly desirable., • Excellent attention to detail with a proactive, solution-oriented mindset. Strong analytical, communication, and organizational skills., • Experience with ERP systems (Netsuite preferred) and ability to drive automation initiatives., • Strong understanding of project accounting a plus.Physical Demands:, • Prolonged periods of sitting at a desk and working on a computer., • Occasional standing and walking within the office., • Manual dexterity to operate a computer keyboard, mouse, and other office equipment., • Visual acuity to read screens, documents, and reports., • Occasional reaching, bending, or stooping to access file drawers, cabinets, or office supplies.

Job Description Who We Are: Building36, a subsidiary of Alarm.com, has a mission to strengthen contractor and homeowner relationships by designing technology specific to HVAC needs. Our solutions enable contractors to proactively identify HVAC issues, generate low-cost service leads, and deliver exceptional customer service. Corporate Account Associate: Building36 Technologies is seeking an ambitious, self-directed sales and account focused individual to support the growth of accounts and dealer relationships. The Corporate Account Manager is an accounts-based role, responsible for driving revenue through an assigned set of accounts, managing current and prospective dealer relationships to ensure their success with Building36 products. This position requires at least 25% travel across a national account base, and is ideal for a candidate who is tech-savvy, resourceful and driven by problem-solving, with a strong desire to build a career in sales. If you love sales & account management and you're looking to make a professional move to join one the fastest growing technology companies in the U.S., we are looking for you. Key Responsibilities: • Managing and developing a set of assigned corporate accounts to increase productivity and sales of Building36 products, • Developing relationships with key individuals inside account base and investigating and resolving obstacles to dealer success, • Close collaboration with sales team to identify new revenue opportunities and support sales efforts for the broader team, • Responding to inbound phone call and email inquiries from assigned accounts, • Initiating outbound phone campaigns to uncover sales opportunities & set appointments for the broader sales team, • Executing on individual sales campaigns and delivering webinar/on-site product trainings, • Fostering positive and productive relationships with Building36 dealers and communicating information to management that is vital to successful relationships, • Attending industry association meetings and trade shows as necessary, • Interfacing with various departments within the organization including Sales Operations, Product Management, and Marketing, • Staying up to date with new Building36 product release features to properly respond to partner inquiries, • Bachelor's degree is required to be considered for this position, • 1+ years of experience in a sales role is preferred, • Highly motivated, resourceful, self-starter with ability to deliver results, • Successful history of account management, business development, and/or client training, • The ability to communicate and present well to customers, vendors, and executives both written and verbal, in a clear, professional manner, • Passion for consumer technology and interest in developing a deep technical understanding of Building36 and partner products, • Ability to work on multiple projects simultaneously in a small, fast-paced environment, • Strong people skills; natural customer service orientation and disposition – candidate must enjoy working with clients and supporting internal customers in the organization, • The ability and commitment to meet deadlines, even during high volume periods, • Flexible and positive attitude that fosters team spirit, • Experience using Microsoft Outlook, Excel, Word, Salesforce, WebExec, and PowerPoint WHY WORK FOR BUILDING36? • Collaborate with outstanding people: We hire only the best. Our quality standards are high, and our employees enjoy working alongside other high achievers., • Make an immediate impact: New employees can expect to be given responsibility for bringing new technologies to the marketplace within weeks. You are empowered to perform as soon as you join the Building36 team!, • Gain well rounded experience: Building36 offers a diverse and dynamic environment where you will get the chance to work directly with executives and gain a broad knowledge base across multiple areas of the business., • Work with latest technologies: As we continue to lead the industry, we require expertise across a broad spectrum of technologies including short and long-range wireless communication, video surveillance, lighting and HVAC automation, web development, and back-end application development and hosting. Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people. For more information, please visit or . COMPANY BENEFITS Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package! Alarm.com is an Equal Opportunity Employer In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision. Notice to Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to .

Job Description We are looking for a Front of the House Account Manager to oversee and elevate service delivery across departments while ensuring smooth operational processes. This long-term contract position is based in Washington, District of Columbia, and requires a proactive leader with a commitment to quality, teamwork, and continuous improvement. If you excel in managing staff performance, fostering collaboration, and driving operational excellence, we encourage you to apply. Please send an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com]. Responsibilities: • Deliver top-tier service quality across supported departments, ensuring client satisfaction., • Standardize operational processes to maintain consistency and efficiency., • Monitor and report on operational controls and management information requirements., • Address action items from account plans and ensure timely completion., • Maintain open and effective communication between client services and operations teams., • Supervise staff performance by setting objectives, providing feedback, and supporting development goals., • Investigate and resolve escalated client issues, escalating significant matters to leadership as needed., • Manage performance metrics, ensuring accounts and departments meet contractual targets., • Optimize staff allocation through scheduling and cross-training to foster teamwork., • Provide training opportunities and mentorship to direct reports to support growth and skill development., • Proven experience in operational management and service delivery., • Strong communication skills to facilitate collaboration across teams., • Ability to track and report on performance metrics and ensure compliance., • Expertise in staff supervision, including goal setting and performance evaluation., • Familiarity with budget management and adherence to timelines., • Knowledge of client business operations and their alignment with service impact., • Capability to resolve issues effectively and escalate critical matters appropriately., • Commitment to fostering a culture of continuous improvement and high performance.

Job Description Our client, a prominent national real estate investment and development organization based in Washington, D.C., is looking for their new Accounting Manager. They have over $5B invested and are looking to scale up their accounting foundation to include a new real estate fund. They have a long-standing reputation and a track record of managing investments across dozens of high-profile properties. This role is ideal for someone with solid commercial real estate fund accounting expertise who thrives in a fast-paced, entrepreneurial setting. Reporting to the Controller and overseeing a staff, you will build out frameworks and drive best practices for fund and property-level accounting. You will also work across other business lines as operational needs evolve. In this exciting new Accounting Manager role, you will: -Manage capital accounting, execution of capital calls and distributions, and investor allocations for both fund and investment vehicles. -Calculate complex fund distribution models including comprehensive waterfall structures as outlined by partnership agreements -Prepare fund-level GAAP financial statements on a fair value basis in accordance with ASC 946, ASC 820 and ASC 842 -Develop periodic investor and fund performance reports—helping deliver timely and accurate NAV statements, fair value analysis, and fund financials -Supervise preparation of general ledgers, including accurate recording of tenant billings, recoveries, and adherence to current lease accounting standards. -Provide financial support for property/asset managers, including budget preparation, variance investigation, and periodic reforecasting. -Prepare consolidated financial reports at the fund level in line with U.S. GAAP, ensuring compliance with fair value measurement and investment company guidance. -Oversee audit preparations and submissions, respond to information requests from audit teams, and coordinate closely with external advisors. -Support completion of lender compliance deliverables and institutional investor due diligence. -Direct and mentor staff accountants, providing technical training and oversight related to fund accounting and the firm’s accounting systems. -Design and enhance accounting policies, workflows, and financial controls to meet SEC-registered investment manager standards. -Partner across departments to advance accounting and reporting initiatives for other verticals, including multifamily and opportunistic asset classes. Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits. Please forward your resume in confidence to Raj Khanna, Senior Vice President at Robert Half for consideration for this or one of our other immediate openings in the Washington, DC area. -Bachelor’s degree in Accounting, Finance, or similar field – CPA is a plus -5 or more years of accounting experience in the real estate sector including fund structures and partnership accounting. -Demonstrated skills in capital account tracking, investor reporting, and multi-tiered partnership distributions -Experience working with SEC-registered investment advisers -Knowledge of GAAP standards covering real estate investments including fair value, investment company, and lease-related accounting -Working knowledge of Yardi or other real estate accounting platforms -Proven skills in Excel for financial modeling and reporting. -Experience managing and developing staff. -Prior public accounting audit experience is a plus

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