Customer Service jobs in Casper, WyomingCreate job alerts

Job DescriptionBenefits: • Bonus based on performance, • Competitive salary, • Flexible schedule, • Opportunity for advancement, • Paid time off, • Signing bonus, • Training & development, • 401(k) matching ABOUT OUR AGENCY: We are a high-performing, growth-minded State Farm agency ranked among the top Life Insurance producers in Wyoming and the top 6% of all State Farm agents nationally in 2024. Our team values accountability, growth, and a positive, high-energy environment where effort is recognized and rewarded. ROLE OVERVIEW: This is a full-time, customer-facing sales role focused on building relationships, leading meaningful conversations, and influencing positive decisions for customers. No prior insurance experience or license is required to apply we provide training, licensing support, and ongoing coaching. This role is ideal for someone who enjoys talking with people, is motivated by goals, and wants a long-term career with growth opportunities. ROLE DESCRIPTION: As an Account Manager with the Megan Spence State Farm Agency, you will work directly with customers to understand their needs, explain insurance options, and guide them toward coverage decisions that align with their goals. Youll help grow the agency by building trust, leading consultative conversations, and helping customers take action. You dont need to be an expert on day one. Were looking for someone who is confident, coachable, and willing to learn someone who can influence through education, clarity, and genuine connection. RESPONSIBILITIES: • Build and maintain strong customer relationships that support retention, referrals, and growth, • Lead customer conversations by asking thoughtful questions and clearly explaining coverage options, • Educate customers on insurance products and help them make informed decisions, • Support new and existing customers through phone, email, and in-person interactions, • Learn to confidently present and recommend products to warm and inbound leads, • Collaborate with the team to ensure a positive customer experience from start to finishQUALIFICATIONS:, • Strong communication and interpersonal skills, • Comfortable having consultative, influence-based sales conversations, • Motivated by personal growth, accountability, and performance-based rewards, • Coachable and receptive to feedback and training, • Insurance license not required at hire licensing support provided, • Prior sales, customer service, or relationship-based experience is helpful but not requiredCOMPENSATION: $50,000 $70,000 per year Compensation includes a competitive base salary plus performance-based bonuses, with clear opportunities to increase earnings as you grow in the role. MORE ABOUT OUR AGENCY & CULTURE: I opened my agency on December 1, 2019, but my career in insurance began earlier. I was licensed at 19 while in college and later transitioned from teaching after discovering a passion for helping people protect what theyve worked hard to build. That focus on education, growth, and mentorship continues to shape how we develop our team today. Im a proud University of Wyoming alum, married to my husband Logan, and we have a son named Lincoln. Outside of work, we enjoy camping, fly fishing, traveling, and cheering on the Pokes, Broncos, and Bills. Giving back is a big part of who we are. I volunteer with Central Wyoming Hospice and often bring our family and office dog, Poppy, to visit patients. As an office, we support several local organizations and causes, including donating snow tires for Child Development Center buses, sponsoring the Childrens Advocacy Project, supporting Jasons Friends, Relay for Life, Casper Junior Football League, and helping secure a $25,000 grant for Project Kenny in Casper. If youre motivated, coachable, and excited to grow in a supportive, high-energy environment where your effort truly matters, youll feel right at home here.

We're currently looking for individuals across the country to take part in online market research, including remote focus groups, product trials, and consumer studies. Earn up to $750 a week in your free time by providing feedback on everyday products and services. No prior experience is needed. If you're comfortable sharing your opinions, you're already qualified! Most research studies are conducted remotely from home, though some may be in-person. As a participant, you could also be among the first to try new products before they launch publicly. Apply today to check your eligibility. Openings are limited! • Up to $750 per week (amount varies by assignment type), • A smartphone, tablet, or computer with a camera, • A reliable internet connection, • Ability to follow instructions and provide thoughtful feedback, • Comfort participating in remote, part time studies, • No call centre agent experience required, • Be present at least 15 minutes before your scheduled session, • Complete required written and verbal tasks, • If needed, try out products or services ahead of your session If the idea of getting paid to voice your opinions, test products, and contribute to market innovation appeals to you - and you're looking for flexible, work from home part time opportunities — this is your chance! Apply now and see if you qualify.

Job Description Remote Travel Customer Service Agent We're seeking a passionate Remote Travel Customer Service Agent to delight clients and ensure every journey is seamless magic. Responsibilities • Connect with clients to understand their needs, resolve issues, and exceed expectations on every trip detail., • Handle inquiries via email, chat, phone—transforming concerns into a happy yes., • Spot trends in client feedback to refine services and personalize support for luxury escapes., • Optimize response funnels, minimizing delays and boosting satisfaction scores., • Nurture relationships post-booking, ensuring smooth travels from itinerary to homecoming., • Deliver top-tier, high-touch service with empathy, expertise, and a smile Nice to Have • Travel industry savvy and AI tools for quick personalization (preferred, not required - zero experience also welcomed, • Stellar communication skills., • Experience with social media platforms What You Get • Fully remote work, • Comprehensive onboarding and training, • Great team atmosphere, • Big growth potential Who We Are We serve the luxury travel niche, curating journeys that embrace luxury and slow travel—savoring each moment, immersing in culture, and valuing quality over speed. Ready to be the hero behind epic adventures? Apply now and elevate your career!

Job DescriptionBenefits: • 401(k) matching, • Bonus based on performance, • Health insurance You May Be a Great Fit as a Customer Care Manager at if: • Youre the person people call first when life goes sideways - calm, steady, and ready to help., • You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you., • Youre a natural relationship-builder who earns trust quickly and keeps it., • You listen first, then guide, making customers feel understood while confidently recommending solutions., • Youre compassionate under pressure and can guide someone through their worst day with clarity and empathy.Location Address: 4040 , 82601 At , were here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether were helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, youll fit right in with us. Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions. Responsibilities • Manage customer inquiries and support daily service activities., • Coordinate team communication to maintain efficient workflows., • Assist with account updates, billing inquiries, and policy reviews., • Track service metrics and report progress to the agent., • Support community engagement and customer outreach initiatives.Qualifications, • Excellent communication and organizational skills., • Strong attention to detail with the ability to manage multiple priorities., • Prior experience in customer service, office management, or administrative support preferred., • Must be able to obtain applicable state insurance licenses.

Job DescriptionDescription: Ketel Thorstenson, LLP (KT) is seeking an experienced Accounting Services Manager to join our Client Accounting Services team in our Casper, WY office location. In this role, you will lead client engagements, oversee accounting operations, and manage and develop staff while delivering high-quality outsourced accounting services. You will serve as a trusted advisor to clients and play a key role in driving client relationships, team performance, and operational success. Responsibilities include but are not limited to: • Manage client engagements, delivering high-quality accounting and advisory services, • Review and oversee staff work, including general ledger activity, reconciliations, and financial reporting, • Serve as the primary point of contact for assigned clients and build long-term relationships, • Lead onboarding of new clients and ensure a smooth transition into CAS services, • Manage workflow, deadlines, and resource allocation across the team, • Provide technical guidance and resolve complex accounting and compliance issues, • Mentor, coach, and develop staff, including providing feedback and supporting professional growth, • Support recruitment, training, and performance management processes, • Collaborate with partners on client strategy, service expansion, and business development opportunities, • Stay current on accounting standards, regulations, and industry trendsRequirements: Required Qualifications: • Bachelor’s degree in Accounting, Business, or related field, • 5+ years of accounting or bookkeeping experience, preferably in a client service or public accounting environment, • Experience reviewing accounting work and managing engagements, • Strong understanding of accounting principles and financial reporting Preferred Qualifications: • Experience managing client relationships and serving as a primary point of contact, • Experience supervising or mentoring staff, • Experience working with multiple clients or across industries, • Experience with accounting software and financial systems, • Strong communication and client service skills Additional Information Work Schedule & Location: • Full-time position, • Standard schedule is 40 hours per week, Monday – Friday, • Additional hours may be required during peak periods, • Based in our Casper, WY office location. Compensation & Benefits: Salary depends on experience and expertise. Compensation includes a comprehensive benefits package. Featured Benefits Include: • Paid Time Off and Holiday, • Paid Parental Leave, • Flexible Work Schedules, • Medical, Dental, Vision, Life, and Disability Coverage, • 401(k) Retirement Plan and Financial Wellness Resources, • Professional Development and Training, • Certification Assistance, • Tuition Reimbursement, • Paid Volunteer Time and Community Involvement Opportunities Company Info Ketel Thorstenson, LLP is a full-service accounting and consulting firm established in 1936. With offices across South Dakota and Wyoming, and a team with over 25 partners and 50+ CPAs, KT serves a diverse client base across a wide range of industries—from closely held businesses to complex organizations in agriculture, construction, hospitality, nonprofit, government, and beyond. We’re more than a traditional accounting firm—we’re a team that values relationships, innovation, and impact. At KT, you’ll find a collaborative, growth-focused environment where your ideas are welcomed, your contributions matter, and your career can evolve alongside the clients and communities we serve.

Job DescriptionDescription: Title: Customer Care Agent Reports To: Customer Care Manager Summary: This position is responsible for interacting with customers to provide information in response to inquiries about services and handling/resolving complaints. Essential Functions: • Train, explain tasks, and assist in the solution of customer problems., • Answer incoming phone calls, faxes, emails and respond to customer requests., • Identify and assess customer’s needs to achieve satisfaction., • Handle complaints and provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution., • Go the extra mile to engage customers., • Key in new box information for all accounts., • Data entry includes making computerized location changes, assigning customers new departments in the computer, and sending computer input to printer for printouts., • Responsible for taking paperwork from the “ready to be filed tray” and placing it in each customer’s folder., • At the end of each month, responsible for storing the previous month’s files in VRC boxes., • Work on special projects as required by the Customer Service Manager or Director of, • Operations or as needs arise.Requirements: Competencies: • Ability to work on a team including with the Customer Service Manager and Director of Operations to ensure proper customer service is being delivered., • Must have some computer knowledge., • Must be able to work with internal office personnel, sales & development representatives, records center personnel, and management., • Ability to work with external customers, potential customers, vendors, and suppliers., • Able to retain knowledge of services lines, prices, and delivery times., • Ability to multi-task, prioritize and manage time effectively., • Flexible, spontaneous, and able to deal with the unexpected. Work Environment: Must be able to tolerate heat in the summer and cold in the winter. Physical Demands: While performing the duties of this job, the employee is regularly required to stand and walk. The employee is occasionally required to sit, climb/balance, stoop, kneel, or crouch. Must be able to reach, handle, carry, and lift between 10 lbs. and up to 50 lbs. While performing job duties, the employee is regularly required to talk, hear, read, and identify numbers for accurate order filling and receiving of material. Education and Eligibility Requirements: • One (1) years’ experience., • Knowledge and ability-English and grammar., • Pleasant telephone voice/manner., • Ability to operate simple office equipment sufficiently to perform the job., • Typing skills (preferably 45-55 wpm) with 95 – 100% accuracy., • Must have proven customer support experience., • Must know 10-key by touch. Other duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the applicant for this job. Activities, duties, and responsibilities may change at any time with or without notice.

Job DescriptionCompany Description Genesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance, healthcare logistics, retail support, and more. Our secure cloud-based systems allow team members to perform their duties from their designated workspace while contributing to a modern, environmentally conscious support model. As a W2 employer, we provide structured onboarding, real support, and real opportunities for advancement. Job Description We are hiring service-focused individuals to join our team as Customer Service Agents. In this role, you will handle inbound interactions for major brands, assisting customers with questions, service requests, account needs, and product support. You will use our guided systems and resources to deliver high-quality customer care while maintaining professionalism, accuracy, and brand alignment. This role offers schedule flexibility once certified and is ideal for individuals seeking a stable, structured support role with growth potential. Qualifications High school diploma or GED Must be at least 18 years of age Authorized to work in the United States U.S. resident (excluding CA, CO, CT, MA, MD, NY, OR, WA, WI) Ability to follow detailed processes and meet performance expectations Strong communication and active listening skills Comfortable navigating computer applications and web-based tools Ability to work independently and remain accountable to schedules Preferred: Prior call center or customer service experience Bilingual (Spanish/English) preferred but not required Familiarity with phone-based or computer-based support environments Additional Information Flexible scheduling options after certification Paid training following successful client certification W2 employment structure with payroll, protections, and stability Paid time off and optional supplemental insurance (Aflac) Household telehealth access through MDLive Access to performance-based incentives Career advancement pathways into support, QA, and leadership roles All applicant information is kept confidential under EEO guidelines Please Note: This role requires completion of a multi-step onboarding process, including client-specific assessments, a basic background check, and participation in a certification course before servicing begins. Follow us on Facebook at: https://www.facebook.com/GenesisCallCenter/

We’re looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

In these programs, patients who have Medicaid can hire the caregiver they choose.

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.Per Hour

Are you passionate about making a difference in people’s lives?.As a Customer Support Representative providing services on behalf of Automated Health Systems, you’ll have the unique and rewarding opportunity to provide essential support to individuals enrolling in public benefit programs

In these programs, patients who have Medicaid can hire the caregiver they choose.

Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an additional $5/hr from April 9–15 for all hours worked.Fast 24 hour Certification³.Per Hour

About the job Remote Travel Customer Representative We are seeking a Remote Travel Customer Representative to support travelers before, during, and after their trips.In this 100% work-from-home role, you will assist clients with travel-related questions, provide trip support, and ensure a smooth, st

Solid Waste Facility Two (2) Part-Time Positions - Saturday Schedule.We are currently seeking a dependable and customer-focused professional to fill a part-time Saturday position at the Scale House.This role plays an essential part in supporting weekend Transfer Station operations and ensuring excel

About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey.In this client‑facing role, you will serve as a trusted point of contact—from initial booking through post‑trip follow‑up��

Were seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactio Customer Service, Associate, Service, Retail, Custo

Solid Waste Facility Part-Time Position.We are currently seeking a dependable and customer-focused professional to fill a part-time Saturday position at the Scale House.This role plays an essential part in supporting weekend Transfer Station operations and ensuring excellent service to our community

Solid Waste Facility Two (2) Part-Time Positions - Saturday Schedule.We are currently seeking a dependable and customer-focused professional to fill a part-time Saturday position at the Scale House.This role plays an essential part in supporting weekend Transfer Station operations and ensuring excel

Customer Service Representative.Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers.As a CSR, you will be the first point of contact for our valued guests, ensuring a

Customer Service Representative.Help us help customers manage their subscriptions.You'll be answering phone calls from the comfort of your home.You'll need a reliable internet connection, a newer model computer, a headset, and a dedicated, quiet workspace where you can train and work without interru

Join our winning team at Domino's in Casper! We are seeking energetic, friendly, and hard-working Customer Service Representatives (CSRs) to provide exceptional service to our customers.As a CSR, you will be the first point of contact for our valued guests, ensuring a positive and seamless experienc

As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino’s customers.As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role.Additionally, the ability to maintain professional ap

Do you have a dynamic personality, enjoy working with others, and possess superior customer service skills? We're looking for outstanding individuals to join our growing team.We provide fueling, parking, and hangar space to the general aviation community (non-commercial planes).We have an immediate

Customer Service Representative.The Customer Service Representative at Magoon / Toft Insurance Group is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, an

No customer service representative experience required. Earn up to $750 a week in your free time by providing feedback on everyday products and services. If needed, try out products or services ahead of your session.

Excellent customer service skills -Reliable transportation to and from work (daily) -Ability to work with computers -Ability to assist the General Manager with team building -Ability to coach and lead a team with no supervision -Ability to maintain a positive atmosphere of teamwo

Ace Hardware Cashiers and Customer Service Associates assist customers with purchases, operate the register, help customers locate tools and hardware items, answer basic home improvement questions, restock shelves, organize merchandise, and help maintain store cleanliness and organization.

But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Verbal communication skills are key – you're not going to be able to text message customers back and forth. Responsibilities: -Knowle

If you thrive in a dynamic setting and want to make a substantial difference, this opportunity is perfect for you! Responsibilities: - Oversee the detailed execution of operational tasks, including food preparation, customer service, and cleanliness - Train and develop team m

Provide excellent customer service. Ability to communicate effectively and provide excellent customer service care. No Community Service Hours Offered.

Responsibilities: - Prepare and serve quality food products in a fast-paced environment - Provide friendly and efficient customer service, ensuring a positive dining experience - Maintain cleanliness and organization of the dining area, restrooms, and kitchen - Follow all

The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, cu

The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist. Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess

A Restaurant Supervisor will assist in the planning and management at Arby's - Casper in order to achieve customer satisfaction, quality service, compliance with store policies all while meeting and/or exceeding financial goals. Supervise service of guests, being watchful of signals from guests in n

Arby's - Casper is looking for a full time or part time Store Supervisor for our location in Casper, WY.As a Store Manager, you will assist the General Manager in managing the operations and staff on a day to day basis, including the execution of all company policies, procedures, programs and system

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Experience in customer service or sales is helpful, but not required. Customer Service And Sales Representative. Are you a people-person who thrives on turning conversations into connectionsand connections into sales? As a Customer Service and Sales Representative, you'll be at the heart of our clie

As a Customer Service Representative - State Farm Agent Team Member with Megan Spence - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Maintain accurate records of customer interactions and collaborate with

We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred. Excellent customer service and relationship management sk

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience

Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The Pro Customer Servi

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive