About Us: Veronica De Piante is an emerging luxury fashion boutique located on Madison Avenue, offering a curated collection of sophisticated, high-end apparel. We pride ourselves on delivering a personalized shopping experience, characterized by impeccable service and attention to detail, catering to a discerning clientele. As we continue to grow, we are looking to expand our team with passionate and customer-focused individuals who can contribute to the continued success of our brand. Position Overview: As a Client Advisor at Veronica De Piante, you will play a crucial role in providing a high level shopping experience to our valued clients. You will be responsible for building and maintaining relationships with our clientele, offering expert style advice, and ensuring exceptional customer satisfaction. This role requires a deep understanding of luxury fashion, outstanding communication skills, and a passion for delivering unparalleled service. If you are enthusiastic about joining a growing startup in the luxury fashion space and have a passion for exceptional service, we encourage you to apply and be a part of building something special at Veronica De Piante. Key Responsibilities: Offer personalized, one-on-one styling consultations, ensuring each client enjoys a tailored and memorable shopping experience. Build and nurture long-term relationships with clients to foster loyalty and repeat business. Stay up-to-date with the latest fashion trends, product knowledge, and brand offerings to assist clients effectively. Meet individual sales targets and actively contribute to the boutique’s overall performance. Maintain expert knowledge of the Veronica De Piante product line, including fabrics, styles, and design details. Provide exceptional after-sales service, ensuring follow-up on client purchases and addressing inquiries with professionalism. Assist with visual merchandising, ensuring displays reflect the brand’s aesthetic and are always organized. Collaborate closely with the sales team in this startup environment, ensuring efficiency and a supportive, harmonious atmosphere. Manage boutique operations such as opening and closing the store at appropriate times. Keep track of client preferences, upcoming events, and exclusive offers to provide personalized recommendations. Process transactions, handle inventory, and manage client records using store management systems. Qualifications: Strong interpersonal and communication skills with an ability to engage and influence high-net-worth individuals. Passion for fashion with a deep understanding of luxury brands, trends, and craftsmanship. Excellent organizational skills and attention to detail. Ability to thrive in a fast-paced environment while delivering a high standard of customer service. A self-starter who is motivated to meet and exceed sales targets. Proficient with Shopify and basic computer applications.
ABOUT THE COMPANY Maxime’s is the newest opening from the club owner and entrepreneur Robin Birley; owner of prestigious private member’s clubs 5 Hertford Street and Oswald’s in London. Maxime’s is located on Madison Avenue, New York on the site of the former Westbury Hotel and will continue the long-established Birley tradition of providing exceptional experiences for our members and guests. Maxime’s mission is to deliver excellence in service standards and hospitality. Exhibiting passion for what we do within the values of who we are. Inward looking rather than outward projecting. A club of comfort and discretion where members’ needs are met with personality and humility. An environment of stimulating décor, celebrating outstanding food and extraordinary wine. Our members will feel that they are in a private house, being looked after with the utmost care and professionalism by friendly and attentive staff. POSITION SUMMARY The Maxime Club Maintenance is responsible for performing routine maintenance and repair tasks to ensure the Club’s facilities, art exhibits, and equipment are operational. This role requires a versatile skill set in general maintenance, carpentry, plumbing, electrical work, and basic repairs, along with the ability to adapt to the unique needs of Maxime’s Club environment. The ideal candidate will work closely with the Club’s proprietor on numerous artwork installation projects and must be patient, hospitality with the ability to follow instructions. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist with setting up, disassembling, and maintaining exhibits, including mounting artwork, sculptures, or other objects with care, using proper tools and techniques. Perform general, preventive and emergency maintenance. Must perform tasks like minor plumbing, electrical repairs, wall and ceiling repairs, painting, caulking, wallpaper replacement/repair and minor wood working. General maintenance of heating and cooling systems (HVAC). Minor repairs to kitchen equipment. Test emergency lights and equipment for inspections. Respond in a timely courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Replace/repair broken window shades, door locks. Prioritize work orders to complete tasks efficiently. Troubleshoot problems and find solutions. The ability to maintain regular and timely attendance as required by scheduling, which will vary according to the needs of the Club and may include weekends, evenings, and holidays. Assists with snow removal (shoveling, salting). Other duties as assigned. MINIMUM QUALIFICATIONS (EDUCATION, EXPERIENCE, SKILLS) Excellent customer service skills, with a friendly and approachable attitude. Strong communication skills, both verbal and written. Familiarity with reception or front desk operations and procedures is beneficial, but not required. Previous experience working in a guest relations or hospitality setting preferred. The ability to speak multiple languages is always welcomed. Knowledge of phone systems and proper phone etiquette, or ability to learn. Ability to handle difficult situations calmly and professionally. Strong attention to detail, observational, and organizational skills. Able to work well in a team environment. Able to multi-task and always remain composed. PHYSICAL DEMANDS AND WORK ENVIRONMENT Ability to stand for up to 8-10 hours a day in external weather. Ability to be flexible with job demands and open-minded when being asked to complete tasks. Ability to operate with grace under pressure. Ability to move or handle equipment generally weighing up to 50 pounds. Flexibility to work varied hours/days based on business needs, including nights, weekends and/or holidays, is required. EEO STATEMENT Maxime’s is proud to be an Equal Opportunity Employer. We do not discriminate on the basis race, color, creed, religion, gender (including gender identity and expression), sexual orientation, marital status, pregnancy, childbirth or related condition, sexual and reproductive health decisions, ancestry, national origin, citizenship, age, disability, military or veteran status, genetic information or predisposing genetic characteristic, status as a victim of domestic violence, sexual violence, or stalking, or any other legally protected status.