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Job Description About Us: FirstLight is a leading telecommunications company with a strong commitment to innovation and excellence. We provide innovative solutions to our customers while fostering a dynamic and inclusive workplace culture. Position Summary: We are seeking a Senior Product Manager to lead the evolution of our existing enterprise Managed Network Services product portfolio. The person in this role will have expert knowledge of managed network solutions ranging from managed Wi-Fi and switching to SD-WAN, a strong understanding of the competitive telecom, MSP, or fiber service provider marketplaces, and an awareness and curiosity of what is next for the industry. This person will drive modernization of the product lines and optimize profitability, guiding cross functional teams through definition, road mapping, testing, development, financial modeling, and product launch. This person will work closely with Sales and Marketing teams to ensure a go-to-market plan that achieves take rate and revenue objectives and adds value to the FirstLight Fiber portfolio. Ideal candidates possess a unique blend of business and technical savvy and are self-driven with a strategic mindset and the drive to execute the strategy. The ideal candidate seeks the opportunity to spend time in the market to understand customers’ and prospects’ needs and challenges and find innovative solutions for the broader market. You must be able to communicate to all levels within the Company. You will define product positioning, key benefits, and target customers. You will also serve as the internal and external product evangelist, working with other departments, sales channels, and key customers to maximize adoption of the services. Responsibilities: • Oversee the product line life cycle and ensure product profitability for Managed Network Services across multiple vendor environments (i.e., Cisco, Fortinet, etc.)., • Act as Subject Matter Expert on FirstLight’s service capabilities, planned enhancements, positioning in the marketplace and current availability., • Specify market requirements for current and future products by conducting market and competitive research supported by on-going dialogue with sellers, customers, and prospects., • Develop business cases to support new services/enhancements including projected costs, revenue, and margins for new services and enhancements., • Define and deliver service packaging strategies that meet or beat competitor value propositions while simplifying the offers, working internally within FirstLight Fiber and with third party partners., • Develop and maintain product pricing and discounting strategies., • Demonstrate the ability to quickly identify product challenges and pivot in a fast-paced startup environment., • Analyze the competitive landscape and identify gaps and opportunities within the FirstLight product offering., • Lead internal and external sales and customer product training., • Candidates must be able to travel to corporate and customer meetings and occasional industry/company events., • Any other projects assigned by management. Qualifications: Ideal candidates are self-motivated with a proven track record in product management or development within a telecommunications, managed services, or SD-WAN service provider environment. Comfortable in a dynamic atmosphere of a technical organization developing solutions tailored to market and customers’ needs. Must possess strong presentation skills and be comfortable presenting to all levels within an organization, including C-level management. Must be able to communicate effectively in written responses to emails, RFPs, and when submitting reports. Organized, persuasive and analytical, the ideal candidate must be able to eliminate obstacles through creative and adaptive approaches. 5 years of experience as a Product Manager successfully managing a set of Network Services and SD-WAN required. A solid understanding of the competitive landscape is essential. Education and/or Experience: B.S. or B.A. in a technical or business field preferred. Computer Skills: To perform this job successfully, you should have strong working knowledge of the Microsoft suite including Word, Excel, PowerPoint, Visio, and Outlook. Experience building business models will contribute to success. A working knowledge of Salesforce is beneficial. Benefits and Compensation: FirstLight offers a competitive benefits package including comprehensive medical benefits, tuition reimbursement, unlimited paid time off, 401(k) and flexible work arrangements. Estimated base annual salary is anticipated to be between $130,000-$160,000. Pay ranges represent a good faith annual estimate at the time of the job posting. Actual pay will be based on multiple factors including experience, skill sets, location, internal equity, and market rates. Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive. About FirstLight FirstLight provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud, and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight is committed to cultivating and preserving a culture of diversity and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected, and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Adesta, an Allied Universal® Company, is hiring a Project Manager to plan, organize, direct, and control project planning and performance activities for the effective management of outside plant (OSP) fiber optic and telecommunications systems installations. RESPONSIBILITIES: • Maintain effective communication with subcontractors, vendors, and internal and external customers to support project success and customer satisfaction, • Allocate and manage project resources to ensure projects are completed on time and within budget, • Manage project budgets, maintain full project P&L responsibility, and support invoicing and collections efforts, • Implement project scope changes, contract pricing updates, and installation plan revisions, including change orders, • Prepare and manage project installation plans, schedules, goals, and job procedures, • Coordinate engineering, installation, subcontracting activities, and scheduling with other trades, • Supervise installation labor and subcontractors to ensure quality workmanship and timely project completion, • Maintain accurate records related to project status, material flow, and project changes, • Troubleshoot project issues and collaborate with operational and financial teams to mitigate impacts and maintain profitability, • Assist with the design and engineering of aerial and underground fiber optic systems and develop Bills of Materials (BOMs) for project execution QUALIFICATIONS (MUST HAVE): • High school diploma or equivalent, • Current driver’s license if driving a company vehicle, or personal vehicle in the course of conducting business (e.g., client visits, attending networking events), • Minimum of five (5) years of project management experience in outside plant (OSP) and inside plant (ISP) fiber optic construction, including fiber splicing and testing, • Proven ability to successfully manage multimillion-dollar projects while maintaining schedule and budget requirements, • Strong knowledge of project management principles, tools, contract administration, and telecommunications construction practices, • Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, Project, and SharePoint, • Excellent communication, leadership, organizational, and problem-solving skills with the ability to manage multiple priorities and deadlines PREFERRED QUALIFICATIONS (NICE TO HAVE): • Associate’s Degree in Business, Technology, or related field, • Relevant industry certifications, such as PMP, Certified Fiber Optic Installer/Technician, or manufacturer training (Corning, OTDR, etc.) BENEFITS: • Pay: $80,000 - $110,000 annually + company vehicle + gas card + bonus potential, • Medical, dental, vision, basic life, AD&D, and disability insurance, • Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law. #LI-26

Job Description Adesta, an Allied Universal® Company, is hiring a Technician I. The Technician I - Telecom is responsible for identifying underground utilities, construction oversight, general building maintenance, and reporting. RESPONSIBILITIES: • Provide support for building inspections and maintenance of systems including but not limited to; 48VDC, UPS, HVAC and GenSet, • Utilize working knowledge of installation standards and procedures for fiber optic distribution panels, • General maintenance includes housekeeping, weed-whacking, snow removal, etc., • Observe active construction work and protect existing facilities through routine cable route surveillance, • Coordinate meetings with ROW owners to assess actual and/or potential conflicts with the company’s fiber infrastructure; work with other team members to design a modified route, if necessary, • Perform routine inspections, • May be required to be on-call (24X7) on a rotating schedule for network emergencies QUALIFICATIONS: • High school diploma or equivalency, • Valid driver’s license, if driving a company or customer-owned vehicle, • Minimum of two (2) years of work experience with telecommunications systems, • Ability to read, analyze, and interpret engineering and construction drawings and specifications, common scientific and technical journals, financial reports, and other documents, • Communicate effectively in both oral and written English technical language, both in interpreting requirements and providing reports, • Ability to define problems, collect data, establish facts, and draw valid conclusions, • Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables PREFERRED QUALIFICATIONS: • Previous experience in construction, telecommunications network maintenance, electrical work, security systems, and/or fiber optic splicing and testing, • College degree in information technology, engineering, or related field of study BENEFITS: • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law., • Pay Range: $25/hr-$30/hr

Job DescriptionJob Description Summary: The Fiber Design Technician (FDT) is responsible for management and implementation of technical OSP and ISP into FirstLight's GIS Platform. The Fiber Design Technician (FDT) will be responsible for creating construction prints, splice plans, providing support to field teams and ensuring as-built data is accurately entered. The Fiber Design Technician (FDT) is required to adhere to the Firstlight standards. Working with and communicating clearly with various departments is a priority. The Fiber Design Technicians (FDT) will be part of an on-call rotation to support the NOC and Fiber Construction Engineers during outages. Responsibilities: • Participate in large project kick-off meetings with project stakeholders., • Attending scheduled construction meetings to update, identify and prioritize jobs ready for the fiber design phase of a project., • Work in tandem with the Fiber Construction Engineers for uniformity and precision in all project documentation., • Ensure Fiber Design Management and Project Managers are promptly updated on any issues that may affect project timelines or budgets., • Design optimal and efficient fiber backbone routes per customer specifications within task forecasted date., • Digitizes lines and elements in current mapping software according to Firstlight standards., • Produce standardized and consistent construction prints and splice plans., • Update the initial designs, in the mapping system, from the as built construction data provided by the Fiber Construction Engineers., • Ability to train users on new and existing procedures and systems., • Identify and communicate segments becoming fiber constrained to Fiber Design Management., • Support emergency and trouble responses related to fiber impairments as a participant in an On-Call rotation., • Work jointly with the NOC, Field Operations, and Fiber Construction to coordinate repair teams., • Ensure Service-related projects are completed on time with excellence., • Participate in continuous improvement initiatives and standard operating procedures documentation activities., • Other duties as assigned. This job description outlines the core responsibilities of the position but is not exhaustive. The Construction Engineer may be required to undertake additional duties as necessary and assigned by the company to meet the needs of the business. FirstLight reserves the right to review and make modifications and revisions to the job description as necessary. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description The Account Executive (AE) is the catalyst behind FirstLight’s success as an organization. As a consultative sales professional, the Account Executive is responsible for driving revenue growth and bringing in net-new business from prospects and existing customers. Account Executive’s own all opportunities for their assigned, named prospect accounts and are responsible for coordinating resources and managing the sales campaign across the entire opportunity pipeline. Job requirements include (but are not limited to): • Negotiate and close as many sales opportunities as possible., • Identify the needs of prospects, provide guidance and solution recommendations to meet those needs, and effectively understand and respond to prospect objections., • Develop a mastery of all FirstLight’s broad portfolio of products and services and connect client’s business objectives with FirstLight offerings and solutions., • Be proactive in all aspects of opportunity development, including conducting outreach to prospects to establish relationships and identify new sales opportunities., • Build and expand relationships with Economic Buyer in prospect accounts., • Assist the prospect in maximizing the return of their investment with FirstLight, • Establish yourself as a ‘Trusted Advisor’ to the prospect, • Support in retaining newly acquired customers and expanding footprint through cross/up sell opportunities., • Stay abreast of competition, competitive issues and products., • Provide regular reporting of pipeline and forecast through the CRM system., • Collaborate with peers and management around ways to continually improve the sales organization., • Provide expertise around areas of interest to discuss industry best practices and development of high-level strategies., • Bring net new and innovative ideas to both the internal team and the customer., • Assist in creating an environment of teamwork and continuous improvement., • Demonstrate a commitment to excellence (i.e. strong business acumen), • Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement. Job Qualifications: • BA/BS Degree or equivalent, • 5+ years of B2B sales experience, preferably in a telecom or ISP environment, • Proven track record of exceeding new logo sales quotas, • Strong knowledge of telecommunications industry and terminology, • Experience selling to Mid-Market, Large Enterprise, Healthcare and Financial services, with an emphasis on new logo growth, prospecting, and cold calling About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Overview FirstLight is seeking an experienced Project Manager to join our team. The successful candidate will initially lead complex telecommunications projects across our emerging markets in Massachusetts and Pennsylvania, coordinating all aspects of project delivery from initiation through completion. This role requires strong project leadership, exceptional organizational skills, and the ability to manage diverse service implementations including dark fiber, lit fiber, voice, and data center/colocation solutions. Key Responsibilities • Manage the full project lifecycle, from planning and design through execution and closeout, ensuring all deliverables meet scope, schedule, and budget objectives., • Develop and maintain detailed project plans, schedules, and communication frameworks in alignment with Project Management Institute (PMI) best practices., • Coordinate cross-functional teams across Engineering, Field Operations, Construction, and Provisioning to ensure seamless execution., • Act as the primary point of contact for assigned projects, maintaining proactive communication with internal stakeholders, Sales, and customers., • Provide regular project status updates to Sales and senior leadership, including progress reporting, risk management, and forecasted completion timelines., • Ensure project documentation, systems, and records are current, accurate, and audit-ready., • Manage project budgets, track financial performance, and oversee change management processes for scope or schedule adjustments., • Facilitate customer meetings and ensure that all milestones, deliverables, and dependencies are clearly defined and communicated., • Identify opportunities to streamline processes and drive continuous improvement within project delivery and operational coordination., • Perform additional project management and coordination duties as assigned to support broader business initiatives. Qualifications and Skills • Proven experience managing projects with a strong understanding of local construction permitting and coordination processes., • Demonstrated success managing Dark and lit fiber builds, voice solutions, and data center/colocation projects., • Advanced organizational, analytical, and communication skills with a strong ability to engage both technical and non-technical audiences., • Ability to manage multiple priorities and deliver high-quality results in a fast-paced, dynamic environment. Education and/or Experience • Minimum of 5 years of project management experience in telecommunications, construction, or related infrastructure industries., • Bachelor’s degree in Business, Telecommunications, Construction Management, or a related field., • PMP certification preferred but not required. Why FirstLight We offer a competitive base salary and a comprehensive benefits package including health, dental, vision, and life insurance, short- and long-term disability, 401(k) with company match, tuition reimbursement, paid training, and paid time off. About FirstLight FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. FirstLight is committed to cultivating and preserving a culture of diversity and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability.

Job Description Adesta, an Allied Universal® Company, is hiring a OSP Specialist. The OSP Specialist supervises and maintains control of outside plant (OSP) activities surrounding a given work site, maintains accurate records of construction underway, and makes recommendations in support of the project schedule. RESPONSIBILITIES: • Supervise crews performing OSP activities; ensure that crews safely perform work in accordance with industry standards, the contract’s scope of work, construction drawings, and specifications, • Accurately interpret underground utility records, power utility grid maps, railroad validation maps, and plat maps in order to prepare engineering field notes in sufficient clarity and detail to facilitate conversion to CADD programs, • Make recommendations for changes in running line or construction methodologies due to knowledge of or experience in environmental conditions, construction access by crews, or congestion of utilities, • Understand and actively participate in the engineering, permitting and construction processes in order to support the requirements of the project contract, • Document and account for own and subcontractors’ work performed at any phase of construction using standard company procedures, and provides written correspondence to the team, the Owner, and to governmental agencies as required, • Determine and execute correct procedures for OSP fiber optic cable splicing, termination, testing, and documentation, • Based on the interpretation of the daily and weekly schedules, effectively run a crew of two or more, or supervise subcontractor tasking in order to meet or exceed assigned tasking, • Accurately gauge capabilities of assigned crew members in order to provide input to daily and weekly project tasking QUALIFICATIONS: • Must possess one or more of the following:, • Bachelor’s degree in construction management or engineering, • Associate’s degree in construction management or engineering with a minimum of three (3) years of OSP engineering or construction experience, • Technical certification with a minimum of four (4) years of OSP engineering or construction experience, • Valid driver’s license if driving a company or customer-owned vehicle, • Minimum of one (1) year of OSP engineering or construction experience, • Ability to read, analyze, and interpret engineering and construction drawings and specifications, common scientific and technical journals, financial reports, and other documents, • Communicate effectively in both oral and written English technical language, both in interpreting requirements and providing reports, • Ability to define problems, collect data, establish facts, and draw valid conclusions, • Ability to interpret a variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables PREFERRED QUALIFICATIONS: • Utility construction experience, • College degree in civil, mechanical, or electrical engineering, • Field engineering lead responsibility/project charge responsibility experience, • Supervisory/management-level work experience BENEFITS: • Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance, • Eight paid holidays annually, five sick days, and four personal days, • Vacation time is offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law., • Pay Range: $30/hr-$35/hr

FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000

Job Description FirstLight Fiber is seeking a technically savvy telecom professional to join our growing Network Operations Center (NOC), working with the most advanced technology in the industry. The NOC Technician position provides technical support to Enterprise, Carrier, Carrier-Mobility, Wholesale and Residential customers. This position works cross-functionally with customers, internal resources, equipment vendors, carriers, and field operations to resolve issues in production network and telecommunications systems. Participates under general supervision, possesses, and demonstrates basic knowledge and familiarity with assigned job functions and responsibilities, may require training and detailed instructions for assigned tasks as necessary. This position is B shift, Sunday-Wednesday. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Operate and support in a 24x7 Network Operations Center; this includes shift work and off-peak coverage., • Investigate, document, and diagnose trouble calls to resolve service affecting issues across multiple service platforms including but not limited to DSL, T1, Carrier Ethernet and Internet services., • Participate in a technical call queue. Responsible for documenting information on all incoming calls in a ticketing system to track issue counts and response and resolution time., • Responsible for taking calls from external departments and collaborate in troubleshooting where that be with Field Services or back-office Engineering., • Trouble ticket handling (create, resolve, escalate and directing through to resolution)., • Responsible for triage troubleshooting & circuit isolation with reported service affected issues., • Troubleshooting Firstlight provided onsite CPE to confirm power, link, port shaping, configuration, events logs, etc., • Responsible for test calls within triage troubleshooting to isolate reported issue to single user issue or call path or widespread issue affecting larger scope of service., • Triage troubleshooting from the COLO to the customer handoff device/ DMARC over all Firstlight provided services (copper, Fiber, Type II, NNI services), • Assigned follow up with tickets after active investigation completed & ticket status is monitoring or needing follow up after repair restoral completed., • Assigned follow up with Type II, underlying carrier & tickets dispatched to Field services for follow up thru the life of the ticket., • Basic CPE configuration & replacement (Hpbx phones, managed routers for Hpbx services), • Develop extensive knowledge of the Company’s products and services to better assist customers., • Oversee and participate in network maintenance with support teams; ensure customers are informed of maintenance activities and confirm service restoration after completion of maintenance., • Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the company. QUALIFICATIONS, KNOWLEDGE, and SKILLS: • Excellent written and verbal communication skills are required. Detail oriented, highly organized., • Strong solution-finding skills, • Regular, consistent, and punctual attendance. Must be able to work nights and weekends as necessary., • Be able to follow instructions, take notes and perform tasks consistently., • Basic knowledge of Ethernet and IP required. Successful candidate will have a fundamental understanding of layers 1-4 of the OSI Model., • Familiarity with Network Edge, Transport and Access technologies (SONET, DSL, GPON, Active Ethernet)., • Familiarity with one of the following vendors platforms is a plus: o Adtran, Ciena (One Control), Cyan (Planet Operate), Cisco, Calix, Telco Systems (EdgeGenie), Tellabs, Adva, Meta EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in a technical field with 2-3 years relevant telecommunications experience or associate degree in a technical field with network related coursework., • 1-5 years of relevant telecommunications/technical customer engagement experience CERTIFICATES, LICENSES, REGISTRATIONS: • Associate level technical certifications are a plus., • CCNA or similar level industry certification preferred but not required. About FirstLight: FirstLight, headquartered in Albany, New York, provides fiber-optic data, Internet, data center, cloud and voice services to enterprise and carrier customers throughout the Northeast connecting more than 13,000 locations in service with more than 125,000 locations serviceable by our more than 25,000-route mile network. FirstLight offers a robust suite of advanced telecommunications products featuring a comprehensive portfolio of high bandwidth connectivity solutions including Ethernet, wavelength, and dark fiber services as well as dedicated Internet access solutions, data center, cloud and voice services. FirstLight’s clientele includes national cellular providers and wireline carriers and many leading enterprises, spanning high tech manufacturing and research, hospitals and healthcare, banking and financial, secondary education, colleges and universities, and local and state governments. Equal Opportunity Employer: FirstLight is committed to cultivating and preserving a culture of diversity, and inclusion. We recognize that our differences are assets that strengthen us as a team, and FirstLight is committed to fostering an environment where everyone feels welcomed, valued, respected and recognized. FirstLight Fiber is an equal opportunity employer. In accordance with state and federal laws, FirstLight’s equal opportunity policy is that all applicants and employees are treated equally by the company with respect to employment opportunities, regardless of race, color, religion, sex, sexual orientation, disability, or veteran status or veteran disability. Why Join Us: • Cutting-Edge Technology: Be part of a dynamic organization at the forefront of fiber-optic technology and telecommunications solutions., • Network Expansion: Contribute to our ongoing growth and expansion, connecting more locations and delivering innovative services., • Diverse Clientele: Work with a broad range of clients, including national providers, leading enterprises, and institutions across various industries., • Inclusive Workplace: Join a diverse and inclusive workplace where your skills and talents are valued. Join us in shaping the future of our dynamic telecommunications company and making a difference in the world through telecommunications. Your expertise and leadership can help us achieve our goals and empower our employees to thrive.

Job DescriptionSalary: $22-$26 per hour NETWORK AND SYSTEMS TECHNICIAN DISTINGUISHING FEATURES OF THE CLASS: Incumbent in this class designs, installs and maintains personal computers, local and wide area networks and the associated peripheral equipment. Incumbent has the responsibility for the identification and correction of network and system problems. Incumbent performs duties during normal business hours or during the night and weekends as required. Work is performed under the general supervision of a Senior Network and Systems Technician or other professional. Does related work as required. TYPICAL WORK ACTIVITIES: Installs and maintains personal computers and networks, including all peripheral equipment; Installs wiring and fiber optic cables; Installs and configures file servers, print servers, communications servers, network switches, personal computers and printers (network and desktop); Diagnoses computer and network problems on-site or by means of help desk staff with user telephone consultations; Works with vendors to configure and troubleshoot routers, circuit problems, and various third party software applications; Upgrades computers and peripheral equipment; Tests wiring; Maintenance of various non-personal computer user interfaces (KRONOS Time and Attendance keypads, etc.); Assists in the testing of new operating systems and software titles for interoperability and functionality with existing systems and software; Attends seminars and technical education classes to keep abreast of current trends in information technology. FULL PERFORMANCE KNOWLEDGE, SKILLS, ABILITIES AND PERSONAL CHARACTERISTICS: Working knowledge of modern personal computers and local and wide area networks; Working knowledge of installation procedures relating to personal computers, local and wide area networks, peripheral equipment and software; Ability to install office computer systems and networks; Ability to evaluate equipment configuration requirements; Ability to diagnose computer system and network problems and assist in their resolution; Ability to direct users in system and network use; Ability to understand written material; Ability to follow oral and written directions; Physical condition commensurate with the demands of the position. MINIMUM QUALIFICATIONS: A. Graduation from a New York State or regionally accredited college or university with at least a Bachelors Degree in management information systems, computer science, information resources management, information technology, or a closely related field and one (1) year of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks; OR, B. Graduation from a New York State or regionally accredited college or university with an Associates Degree in management information systems, computer science, information resources management, information technology, or a closely related field and two (2) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks; OR, C. Graduation from high school or possession of a high school equivalency diploma and three (3) years of full-time, paid experience in the installation, configuration, troubleshooting and maintenance of computer systems and networks. NOTE: 1. Successful completion of a three (3) credit semester hour course in college-level computer science, computer information systems, or a closely-related field may be substituted for three months of appropriate experience. 1. Successful completion of a course of study offered by a technical training institute, college or corporate training program may be substituted for one year of appropriate experience, if the following conditions are met: a. The course of training involves learning the fundamental aspects of computer programming, systems analysis, telecommunications, LAN/WAN system configuration or a similar course with technical emphasis on the operation of a connected computer system. b. The candidate provides an official description of the coursework and evidence that it was successfully completed.

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Temporary Sales Associate/h2pSince 2004, Sam Edelman has been synonymous with aspirational luxury.Inspired by timeless American elegance, Sam Edelmans innate understanding of the customer translates conceptually into a modern lifestyle informed by rich heritage, creativity, and innovation.Sam Edelma

Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge.If so, Canon USA, an innovator

We are a very busy office and are looking for our next great team member.This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community.We are a growing agency with big dreams and lots of potential.Our team works hard to reach our

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge.If so, Canon USA, an innovator

Service Technician (FlatRate)/h2pCamping World is seeking a Service Technician for our growing team.We are ideally looking for someone with advanced diagnostic and repair skills for Recreational Vehicle (RV) coach systems, generators and coach body repairs.Someone who is passionate about fixing mech

Read all the information about this opportunity carefully, then use the application button below to send your CV and application.Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge.If so, Canon USA, an innovator

Seeking participants for Focus Group and market research studies.Work part-time from home and earn up to $750 per week.Register to see if you are eligible.Call Center Representative Agent experience not required.Remote Work From Home Call Center Representative Agent - Part Time Market Research Panel

Reliable, private internet connection (not cellular data or hotspot) that is cable or fiber.