Shipping & Logistics Supervisor
hace 21 horas
Great Neck
Job DescriptionAbout the OpportunityCAZA Collective is partnering with an established luxury jewelry company seeking an experienced Shipping & Logistics Supervisor to join its operations team in Great Neck, New York. This is an excellent opportunity for a hands-on logistics professional who enjoys leading a team, coordinating daily shipping and receiving activities, and ensuring the accurate and secure movement of high-value merchandise. The ideal candidate is highly organized, detail-oriented, and comfortable balancing supervisory responsibilities with day-to-day operational work in a fast-paced environment. Strong leadership, accountability, problem-solving, and follow-through are essential to success in this position. As a key member of the Operations team, you will help oversee shipping, receiving, replenishment, returns, repairs, and logistics activities supporting cruise programs, special events, and other business initiatives.About the Role The Shipping & Logistics Supervisor oversees daily shipping, receiving, inventory movement, and related logistics workflows while supervising team members and ensuring operational accuracy, efficiency, and timely execution. This individual coordinates domestic and international shipments, monitors workflow priorities, maintains accurate documentation, and works closely with Operations, Customer Service, Merchandising, Sales Support, and other departments. Success requires a hands-on leader who can resolve day-to-day challenges and ensure secure handling of high-value merchandise.Key Responsibilities • Supervise daily shipping, receiving, replenishment, returns, repairs, and inventory movement activities., • Lead, train, coach, and support shipping and logistics team members to promote accuracy, productivity, and accountability., • Assign and adjust daily workflow priorities based on deadlines, staffing, workload, and business needs., • Oversee preparation, verification, packing, labeling, and shipment of fine jewelry, marketing materials, event supplies, and other merchandise., • Coordinate domestic and international shipments using FedEx, UPS, DHL, armored carriers, and other approved providers., • Ensure shipment documentation, labels, customs paperwork, and inventory records are accurate and complete., • Monitor inbound and outbound shipments, receiving schedules, replenishment activity, and time-sensitive deadlines., • Maintain accurate inventory movement records using internal systems, Microsoft Excel, and shipping platforms., • Investigate and help resolve shipment discrepancies, missing merchandise, inventory variances, damaged deliveries, and carrier issues., • Collaborate with internal departments and external logistics partners to coordinate timely and secure movement of goods., • Reinforce security procedures and handling controls for high-value merchandise., • Identify opportunities to improve workflows, team efficiency, and operational consistency.What We're Looking For, • 3–5 years of experience in shipping, receiving, logistics, inventory control, or related operations, including prior staff supervision or workflow oversight., • Experience with shipping procedures, inventory movement, receiving processes, and shipment documentation., • Proficiency with FedEx, UPS, DHL, armored carriers, or similar shipping platforms., • Comfort using Microsoft Excel, email, and proprietary inventory or shipping systems., • Strong organization, communication, leadership, problem-solving, and attention to detail., • Ability to manage competing deadlines and remain hands-on in a fast-paced environment., • Experience handling high-value merchandise, returns, repairs, replenishment, cruise programs, or event logistics strongly preferred., • Fine jewelry, luxury goods, wholesale, retail, or event support experience is a plus.Ideal Candidate ProfileThe ideal candidate is a dependable, hands-on supervisor who takes pride in keeping shipping and logistics operations organized, accurate, and efficient. They lead by example, communicate clearly, hold team members accountable, and maintain careful control of high-value merchandise while improving processes and supporting cross-functional partners.Physical Requirements, • Ability to lift, carry, push, and move boxes, bins, and related materials weighing up to 50 pounds., • Frequent standing, walking, bending, reaching, packing, sorting, inspecting, and handling small detailed items., • Ability to safely use carts, scanners, label printers, and shipping and packing equipment.Compensation & Benefits, • $28.00- $35.00 Hourly compensation based on experience, • 20 days of Paid Time Off annually, including vacation, sick time, holidays, and personal days (accrued following the introductory probationary period).Working Environment, • Onsite position based in Great Neck, New York., • Monday through Friday, 8:30 AM to 5:30 PM., • Combination of team supervision, desk work, and active shipping and receiving responsibilities., • Secure, fast-paced environment involving high-value fine jewelry and sensitive documentation.Why This Opportunity Join an established luxury jewelry company where operational excellence, teamwork, and attention to detail are central to the business. You will lead important daily logistics functions, support secure and timely merchandise movement, and help strengthen processes across the team. If you are an experienced shipping and logistics professional who enjoys leading people, improving processes, and taking ownership of daily operations, we would like to hear from you. This role requires U.S. work authorization, as it is based in the United States. Sponsorship for employment visas is not available through CAZA Collective or our clients. CAZA Collective proudly represents leading organizations across the diamond, gem, and jewelry industry. We celebrate diversity and are committed to fostering an inclusive and equitable hiring process.