Project Manager - Skincare Contract Manufacturing
26 days ago
Paterson
Job DescriptionTitle: Project Manager Reports to: Director of Project Management Department: Business Development Responsibility Summary: The Project Manager acts as a liaison between assigned brands and internal departments for new product launches. This role involves coordinating with Business Development, R&D, Quality Assurance, Regulatory, and Operations management to align priorities and commitments to both internal and external customers. Responsibilities: • Monitor project trackers for accuracy and ensure external customer commitments are on schedule, communicating any changes proactively., • Develop and maintain strong customer relationships to ensure timely product launches and customer satisfaction., • Manage assigned projects/accounts: Develop and execute project timelines., • Provide pricing to customers for ancillary services., • Issue Product Development Requests (PDRs) detailing COG targets, benchmarks, no-no lists, and other specifications., • Deliver on-time samples, supporting information, pricing, and lead times for all new projects., • Share final approved pricing with the BOM/PO Coordinator., • Initiate pricing requests, review quotes, and communicate pricing to customers., • Maintain project status updates in the project tracker file., • Schedule and co-lead Gate-Review meetings for all new products in collaboration with the Manager of Project Management., • Transfer all project details to the operations team for line trials and attend line trials when required, providing customer-related support., • Manage regulatory requests for assigned customer launches., • Send annual drug stability letters to assigned customers., • Oversee formula-related updates (e.g., reformulations, raw material discontinuations) and handle other duties assigned by the manager., • Schedule weekly/bi-weekly client calls, maintain calendars, and save meeting notes to the public drive., • Monitor monthly sales targets for accounts and report shortfalls if they occur., • Inform Business Development of presentation opportunities or new client opportunities., • Ensure a seamless project handoff to the Customer Services Department while maintaining support to ensure a successful launch., • Assist in resolving customer complaints by investigating issues, notifying management, and making recommendations for solutions., • Coordinate communications to align with the organization's goals and objectives., • Bachelor’s degree plus 2 years of experience in a fast-paced manufacturing environment preferred, or 3+ years of experience as a Project Manager handling multiple customers/projects simultaneously., • Detail-oriented with superior organizational and communication skills., • Strong analytical and problem-solving abilities., • Proficient in MS Office (Excel, Word, Outlook, PowerPoint)., • Ability to manage multiple assignments and priorities effectively., • The approximate pay range for this position is $70,000 to $110,000 per year. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities., • Benefits:, • Medical, Dental, Vision, Life, • Supplemental Life, • PTO, • Special Paid Leave for employees’ personal events, • Company Paid Holidays, • 401(k) employer match TTGw8EAtGV
