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  • Resident Relations Specialist
    Resident Relations Specialist
    21 days ago
    $45000–$50000 yearly
    Full-time
    Manhattan, New York

    Status: Non-Exempt Position: Full-time Location: In-person, Lower East Side/East Village, Manhattan Cooper Square Mutual Housing Association Management (“CSMHAM”) is a non-profit, low-income housing organization on the Lower East Side of Manhattan. We serve as the property manager to Cooper Square Mutual Housing II HDFC (“MHA II”), a residential cooperative made up of 21 buildings. Our primary mission is to manage and preserve the MHA II co-op so that it is permanently affordable for multiple generations of low-income residents. Our style of property management centers on resident engagement and community preservation. A key element to our unique and successful model is that residents who live in our housing also sit on our board of directors. Resident Relations Specialists are the primary point of contact between residents and their property management organization. The Resident Relations Specialist (RRS) works with residents and staff to identify and resolve a wide variety of issues including: · building and apt. maintenance issues, · building and apt. repair issues, · resident-involved issues that can impact the household or building, (clutter, unsanitary conditions, criminal activity, etc.) · non-payment issues, · conflicts between residents. The RRS conducts regular building meetings to get feedback from residents and share information. The RRS also conducts regular apartment and building-wide inspections to assess housing conditions and other issue that need to be addressed. This is a property management position that also involves activities typically associated with resident advocacy, social work and tenant organizing. The Resident Relations Specialists work closely with, and reports directly to, the Director Operations. This is an in-person, public facing position. Specific Responsibilities · Communicate with residents and address resident concerns. · Work with staff and residents to identify and correct housing conditions through an internal work order system. Address and track housing code violations as needed. · Work with staff and residents to address rent arrears issues. · Send late notices and house rules violation letters as needed. · Inspect apartments and buildings to identify conditions that impact residents’ quality of life. · Conduct resident wellness visits as needed. · Advertise, facilitate and attend resident building meetings. · Attend and participate in other community meetings and staff meetings. · Maintain orderly and accurate resident records and files. Create and track “change orders” and enter other relevant information into the organizational database. · Perform other duties as needed. QUALIFICATIONS · Minimum of one-year experience with property management, tenant advocacy or equivalent position. · Excellent follow-up and problem solving skills. · Excellent people skills: ability to work with and communicate well with all types of residents and all levels of staff. · Effective communication skills, including basic writing skills (ability to write letters, fill out forms, compose emails, create notices, etc.) and public speaking skills. · Basic understanding of NYC housing rules (including Housing Maintenance Code) and of tenant/co-op shareholder rights. · Ability to maintain confidentiality regarding resident personal information and organizational information is essential. · Ability to stay organized and maintain records and files. · Ability to manage multiple tasks and shift priorities according to urgency. · Ability to work with partner organizations to connect eligible residents to social service programs, benefits and other community resources. · Proficiency in basic Microsoft Office programs. · Experience using a workplace/client-based database. Experience using a housing management software such as Rent Manager or YARDI is a plus. · Ability to work independently and as part of a team; willingness to contribute ideas and take direction and receive constructive criticism. · Willingness to work evenings as needed. · Willingness to help with organizational events or projects as needed. · Respect for community residents and co-workers. · Commitment to CSMHAM mission. · Commitment to equal treatment of all community members regardless of age, race, ethnicity, religion, national origin, language, citizenship status, family composition, ability, health status, gender, gender identity, sexuality, income, source of income, occupation, employment status, education, appearance, lifestyle, involvement with criminal justice system, drug use, political affiliation, etc. · Experience working in diverse, multi-lingual, low- and moderate-income communities. · Fluency in either Spanish, Cantonese or Mandarin is a plus. (but not required) · Experience working with the following specific populations is a plus: seniors, individuals with mental health challenges, individuals in recovery or dealing with drug or alcohol addiction, formerly homeless, survivors of domestic abuse, formerly incarcerated. · Experience working for a non-profit organization is a plus. · A sense of humor is a plus. COMPENSATION Salary range is $45,000--$50,000, commensurate with experience. Cooper Square Mutual Housing Association Management offers a comprehensive benefits package including employer-funded health and dental insurance benefits (following a 90-day waiting period), voluntary flexible spending plan, Simple IRA retirement plan, and paid leave time. *Cooper Square Mutual Housing Association Management* *is an equal opportunity employer (EEO).* *###*

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  • Chef de Cuisine - Wollman Rink
    Chef de Cuisine - Wollman Rink
    25 days ago
    $8500–$9000 yearly
    Full-time
    Manhattan, New York

    About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking a talented, organized, and experienced Chef de Cuisine to lead our kitchen operations at Wollman Rink and deliver exceptional culinary experiences. The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about food quality, team development, and operational excellence. This role is responsible for overseeing kitchen staff, maintaining the highest food safety and quality standards, managing inventory and purchasing, and ensuring every dish is prepared and presented with excellence and consistency. Responsibilities Culinary Excellence & Kitchen Operations • Ensure the timely preparation, freshness, quality, and consistency of all dishes served., • Maintain high standards for food presentation, plating, and execution across all services., • Assist with menu development, recipe creation, and seasonal culinary initiatives., • Monitor kitchen operations to ensure efficiency, organization, and smooth daily service. Leadership & Team Development • Lead, motivate, and develop a high-performing kitchen team in a fast-paced environment., • Recruit, hire, train, coach, and mentor cooks, food preparation staff, and dishwashers., • Coordinate staff schedules, assignments, and daily workflow to meet operational needs., • Establish and maintain performance standards that promote accountability, consistency, and teamwork. Food Safety & Sanitation • Maintain strict compliance with all food safety, sanitation, and health department regulations., • Implement and enforce hygiene, cleanliness, and workplace safety procedures., • Monitor kitchen equipment and workspaces to ensure cleanliness, functionality, and operational efficiency. Inventory, Purchasing & Administrative Management • Manage inventory levels and oversee the ordering of food, supplies, and kitchen equipment., • Submit purchase orders and maintain accurate inventory and cost controls., • Purchase products from company-approved vendors while ensuring quality and budget expectations are met., • Support operational and financial goals through effective labor and resource management. Collaboration & Guest Experience • Partner closely with the General Manager and front-of-house leadership to ensure strong communication and seamless service execution., • Address guest or client concerns related to food quality and service in a professional and timely manner., • Continuously seek feedback to improve culinary offerings and the overall guest experience. Qualifications • Minimum of 2 years of restaurant management experience in a high-volume hospitality environment., • Strong culinary background with professional references required., • Knowledge of food safety, sanitation standards, and kitchen operations best practices., • Proficiency in Microsoft Office, including Microsoft Excel., • Strong leadership, coaching, and team development skills., • Excellent organizational, multitasking, and problem-solving abilities., • Ability to communicate and collaborate effectively with kitchen, service, and leadership teams., • Professional demeanor with a positive attitude and strong work ethic., • NYC Food Handler’s Certificate preferred. Location: Wollman Rink, 830 5th Avenue, New York, NY 10065 Position Type: Full-Time, On-Site Base salary: $85,000 – $90,000 year, based on experience Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid safe and sick leave, and an FSA (Flexible Spending Account). Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performance is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on their ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

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  • Insurance Sales Representative (Commercial Trucking)
    Insurance Sales Representative (Commercial Trucking)
    1 month ago
    $65000–$125000 yearly
    Full-time
    Sunset Park, Brooklyn

    Now Hiring | Commercial Trucking Insurance Sales Producer 📍 Brooklyn, New York | On-site 💰 $65,000–$120,000+ per year (Base Salary + Uncapped Commissions) is a growing New York insurance agency serving trucking companies and businesses across the United States. We are building a high-performance sales team in Brooklyn and looking for ambitious producers who know how to generate business, build relationships, and create long-term revenue. This is not a passive “sit and wait for leads” position. We are looking for a true producer — someone who can develop their own pipeline, bring in new clients, and build a strong book of business with us over time. If you are driven by income, independence, and growth, this opportunity offers the stability of a guaranteed salary together with the upside of uncapped commissions and long-term career potential. What You’ll Do • Generate new business through prospecting, referrals, networking, and relationship-building, • Develop and grow your own book of business within the company, • Work with inbound opportunities while actively sourcing your own leads, • Build relationships with trucking companies, owner-operators, and commercial clients, • Present coverage solutions, negotiate confidently, and close deals, • Manage follow-ups, renewals, and policy servicing through CRM systems, • Create long-term client relationships that lead to repeat business and referrals What We’re Looking For • 1+ year of insurance sales experience preferred, • Strong hunter mentality and confidence in generating your own opportunities, • Comfortable with cold outreach, networking, and performance-driven sales, • Excellent communication, negotiation, and closing skills, • Organized, self-motivated, and goal-oriented, • Ability to commute comfortably to our Brooklyn office, • Russian or Spanish language skills are a strong plus What We Offer • Guaranteed base salary + high uncapped commissions, • Realistic earning potential of $65,000–$120,000+ annually, • Stable Monday–Friday schedule (9:00 AM – 6:00 PM), • Strong operational support and professional training, • Access to carrier markets and in-house resources, • Long-term career growth in a stable New York agency, • A serious office environment where strong producers are recognized and rewarded If you want to build more than just another sales job — if you want to grow a real book of business, increase your income year after year, and establish yourself in the commercial insurance industry — we want to hear from you. Join Royal Service Pro Inc. and build a serious insurance career in New York. Apply today.

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  • Call Center & Front Desk Representative (In-House, Medical Office)
    Call Center & Front Desk Representative (In-House, Medical Office)
    1 month ago
    Full-time
    Manhattan, New York

    Full job description Overview Call Center & Front Desk Representative – Boutique Ophthalmology Practice Be the first impression of excellence in eye care We are a high-end, patient-centered ophthalmology and refractive surgery practice seeking an experienced Call Center Representative to join our team. This is a critical front-line role. You will be the first point of contact for patients and responsible for managing their journey from initial inquiry through consultation and surgery. This position requires exceptional organization, strong communication skills, and meticulous scheduling accuracy in a fast-paced medical environment. This is not an entry-level role. Prior medical scheduling and insurance experience are required. Who We’re Looking For Strong, confident communicator with polished phone presence Highly organized and detail-driven Comfortable discussing insurance and patient financial responsibility Calm under pressure and proactive in problem-solving Patient-first mindset with a commitment to excellence Key Responsibilities Serve as the primary point of contact for patients, delivering a warm, professional, and confident experience across phone and email Take full ownership of the provider schedule, ensuring accuracy, thoughtful appointment placement, and overall schedule integrity Demonstrate a strong understanding of patient flow, visit types, testing requirements, consultation timing, and surgical coordination Schedule, confirm, and adjust appointments proactively to support smooth clinical operations and an exceptional patient experience Verify insurance eligibility and benefits, clearly communicating coverage and financial expectations to patients Collect, document, and manage patient demographic information, prior authorizations, and required medical documentation with precision Coordinate consultation and surgical readiness, ensuring patients, providers, and supporting teams are aligned and prepared Required Qualifications Minimum 5+ years of scheduling experience in a medical office Strong knowledge of insurance verification, benefits, and prior authorizations Experience using Practice Plus, Nextech, or another Practice Management (PM) system High-volume patient interaction experience (phone, email and text) Extremely organized, detail-oriented, and diligent with scheduling Preferred Executive Assistant experience Spanish speaking Ophthalmology or surgical practice experience If you thrive in a structured medical environment and take pride in accurate scheduling and strong patient communication, we encourage you to apply. Pay: $20.00 - $28.00 per hour Benefits: 401(k) Health insurance Paid time off Work Location: In person

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  • Front Of House Open Call
    Front Of House Open Call
    2 months ago
    $60000–$125000 yearly
    Full-time
    Manhattan, New York

    Front Of House — 6R Hospitality (Tribeca • Park Slope • West Village • Upper East Side • Upper West Side) ABOUT THE ROLE Our destinations are not places where you clock in and take orders. They are places where stories are told and legends are born over labneh and shakshuka, craft cocktails, steak frites & dirty duck fried rice. Our restaurants are where regulars feel like friends & neighbors, and where the person across the table usually leaves having experienced something they didn't expect. YOU! You are the reason that happens. We're looking for a front of house masters of craft who understand that hospitality is an act of giving — not a transaction. Someone who reads the table, guides a meal, and makes a three-course dinner feel like it was designed specifically for whoever is sitting in front of them. WHO YOU ARE • You don't just describe the menu — you craft the story of experiencing it through sensory details of eating it, • You're curious about food, the stories behind dishes, and how to pair them right, • You're warm without being performative, confident without being pushy, • You move fast and stay composed on a floor that doesn't slow down, • You make everyone feel like they're your only table — even when they're not WHAT YOU'LL DO • Own your section end-to-end: greet, guide, thoughtfully suggest, deliver, follow through, • Know the menu cold — every dish, modification, allergy protocol, and wine pairing, • Partner with the kitchen and your team to execute seamless, impeccable service, • Handle high volume without losing the personal touch that makes Miriam, Miriam, • Contribute to a team culture built on excellence and genuine hospitality WHAT YOU BRING • 1-2+ years of full-service, sit-down restaurant experience (NYC, preferred), • Strong knowledge of Mediterranean/Middle Eastern cuisine is a plus, • Wine and cocktail knowledge — or genuine eagerness to learn it, • Ability to stand, move, and carry full trays for 8+ hours, • Flexibility across lunch, dinner, and weekend service COMPENSATION & PERKS • Competitive hourly rate + tips (regularly among the top earners in the borough), • A real management team that communicates, respects your time, and grows with you, • Pathways to leadership for people who want them If you are interested please contact us or schedule an appointment to come by our office.

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