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Overview Founded in 1971, Dialysis Clinic, Inc. (DCI) remains the nation’s largest non-profit dialysis provider. With a team of approximately 5,000 talented and caring employees serving across the United States, DCI provides care to nearly 15,000 patients on dialysis and 3,500 patients with chronic kidney disease. We offer a variety of services including in-center hemodialysis, home hemodialysis, and peritoneal dialysis (PD). Each position within DCI, from billers to administrators to nursing staff, contributes toward the goal of providing excellent patient care. Our staff has helped DCI achieve the lowest mortality and hospitalization rates among large dialysis providers for the past 13 years in a row. The Endpoint Administrator is responsible for managing, securing, and optimizing all User endpoint devices across the organization, including desktops, laptops, mobile devices, and virtual endpoints. This role ensures endpoint compliance with security policies, supports software deployment and patching, and collaborates with IT teams to deliver a seamless user experience on 8,000+ endpoints . Success in this role is measured by endpoint uptime, patch compliance rates, and user satisfaction scores. This position is on-site at our corporate office in Nashville Tennessee. Schedule: Full-time, Monday through Friday Compensation: Pay range $60k-$70k, depending on experience Benefits: Comprehensive medical, dental and vision benefits Life and long-term disability insurance provided at no additional expense to employee Paid time off (PTO) including holidays Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent Employee assistance program Wellness program Among others Responsibilities Endpoint Management Administer and maintain endpoint management platforms (e.g., Microsoft Intune, MEM, JAMF). Deploy and update software packages, patches, and security configurations across all endpoints with a 95%+ patch compliance rate. Monitor endpoint health and performance using centralized tools, maintaining 99.9% uptime. Administer and deploy device images for laptops and desktops using MEM or other tools Security & Compliance Enforce endpoint security policies including encryption, , and firewall settings. Respond to endpoint-related security incidents and vulnerabilities. Ensure compliance with HIPAA, HITRUST, SOC2, and internal security standards. Support & Troubleshooting Provide Tier 2/3 support for endpoint-related issues escalated from the help desk Serve as primary IT support team member for our corporate office, including onsite or remote staff Troubleshoot hardware and software issues on Windows, macOS, and mobile platforms. Maintain accurate asset inventory and lifecycle documentation. Collaboration & Communication Work closely with infrastructure, cybersecurity, and service desk teams to align endpoint strategies. Document procedures and contribute to knowledge base articles. Participate in endpoint-related projects and initiatives. Security All employees must ensure that they are aware of and comply with DCI’s information security policies and procedures and are fully committed to implementing them in their daily work routines. Employees must be responsible for safeguarding DCI’s assets, including information, hardware, software, and intellectual property, from any unauthorized access, disclosure, modification, destruction, or interference. Employees should report any security events, potential events, or other security risks to the organization in a timely manner to ensure quick mitigation and prevent any further damage. Qualifications Education Preferred: Associate or Bachelor’s degree in a related field. Experience in lieu of education: 2+ years of relevant endpoint administration experience. Experience Required: 2+ years of experience managing enterprise endpoints using tools like Intune, MEM, JAMF, or similar. Preferred: Experience with scripting (PowerShell, Bash), MDM platforms, and endpoint security tools. Licenses/Certifications Preferred: CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate, or equivalent. Required: N/A Skills Strong knowledge of Windows operating systems. Familiarity with Active Directory, Group Policy, and endpoint security tools. Ability to troubleshoot complex endpoint issues. Excellent written and verbal communication skills. Strong organizational and documentation skills. DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible. For more information about equal opportunity please see: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf; https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf; https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf. Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles

Job Description About ABT Access Business Technologies (myabt.com) is a Tier-1 Microsoft Cloud Solution Provider serving hundreds of organizations across the United States, with deep specialization in mortgage, financial services, and other regulated industries, and an active expansion into healthcare practices. For more than 20 years, ABT has helped clients build secure, compliant, and fully managed Microsoft 365 environments. As a Tier-1 CSP, ABT sells Microsoft licenses directly, manages its own billing, and provides enterprise-grade support backed by Microsoft Premier Support and DART escalation. ABT is also the creator of the Guardian platform, which transforms Microsoft 365 from a collection of tools into a secure, monitored, and intelligent workspace through security hardening, monitoring, insights, automation, and compliance support. ABT runs on a builder culture: high trust, minimal bureaucracy, and direct access to leadership. Our sales team operates with significant autonomy and modern, AI-powered tools that take the administrative work out of selling. About the Role The Sales Development Representative (SDR) is the front edge of our sales engine. You will identify prospective mortgage, banking, credit union, and healthcare-practice customers, run initial outreach, qualify interest, and book demos for our Account Executive team. You will also follow deals through to close, coordinating between prospects, our Account Executive, our technical lead, and our CEO, so the relationships you start become customers you can point to. You do not need to have ten years of B2B SaaS experience. You need to be hungry, coachable, and good with people. We will teach you Microsoft 365, Microsoft 365 Copilot, and our Guardian product line. We will give you a sales playbook and pair you with experienced AEs and technical leads. What we cannot teach you is the discipline of following up. Every lead, every meeting, every introduction. That is the single biggest determinant of who succeeds in this role. The SDR also participates in our Value Catalyst compensation track: when you materially help an AE close a deal you sourced or supported, you share in the commission. This is how the role grows into bigger earnings as you build trust with the AE team and demonstrate that your introductions convert. What You Will Own You will build outbound pipeline through calls, email sequences, LinkedIn outreach, and referrals into mortgage companies, credit unions, community banks, and healthcare practices. You will qualify inbound leads from our website, content campaigns, and partner referrals, separating the genuinely interested from the curious. You will book qualified demos for our Account Executive team and follow up like clockwork: every prospect, every meeting, every introduction. Most deals are won in the third, fourth, and fifth touch, not the first. Beyond the calls and follow-ups, you will own your daily activity in HubSpot CRM, coordinate calendar logistics between prospects and our team, and learn the Guardian product line from our technical lead so you can talk credibly about how Microsoft 365, Copilot, and Guardian come together. As the healthcare vertical scales, you will pivot between mortgage and healthcare prospects. The work you will be measured on: • Outbound activity and qualified demos booked for the AE team, • Follow-up discipline across every prospect and every meeting, • HubSpot CRM hygiene (calls, meetings, follow-ups, notes), • Value Catalyst contribution on deals you sourced or supported through to close What a Typical Day Looks Like You start the day reviewing the prospect list and prioritizing today's outreach. From there you run 30 to 50 outbound touches across calls, emails, and LinkedIn, qualify a handful of inbound leads on short discovery calls, book demos for the AE team and prep the AE on what each prospect cares about. You spend time coordinating calendar logistics, log activity in HubSpot, and end the day reading one or two short pieces of Microsoft 365 or Guardian content to deepen your product knowledge for tomorrow's calls. Learn more about ABT before you apply • Company site: myabt.com, • The Guardian platform you'd be supporting in conversations: myabt.com/microsoft-365-guardian, • Healthcare vertical we're expanding into: myabt.com/microsoft-365-guardian-healthcare, • Copilot Business for FIs: myabt.com/ai-copilot/copilot-business, • Our culture and open roles: myabt.com/careers How to Apply We are seeing a high volume of automated and AI-generated applications. To make sure your application gets our attention, send a brief personal note to careers@myabt.com or jobs@myabt.com confirming your application. In 3 to 5 sentences, tell us about the last time you had to follow up persistently with someone to get to a positive outcome. We respond within 5 business days to every confirmed application. Interview Process 30-minute screen with Justin (CEO) first, then a 45-minute role-play with our sales lead (we will give you a prospect scenario and watch how you handle it), then a fit interview with the leadership team and references, then an offer. The full process typically takes 2 to 3 weeks from first screen to offer. #LI-Remote Requirements Experience and Background You have 1 to 3 years of sales experience in any B2B role: SDR, BDR, inside sales, account management, retail B2B, or a customer-facing role with a quota component. You can show us a CRM, spreadsheet, or notebook where you ran a follow-up cadence and stuck to it: this is the single trait we filter hardest on. You are comfortable with rejection. When a prospect says "let me think about it," you do not take that as a final answer; you build a system to come back. You treat a prospect as someone to build trust with, not as a transaction to close. Communication and Process Skills You can write a clear, concise follow-up email, and you actually send the ones you said you would. You can run a 15-minute qualifying call and end it with either a booked demo or a clean "not now" plus a follow-up trigger. You communicate well in writing and on calls, comfortable with executives and IT decision-makers. You are coachable: we have a sales playbook and a Microsoft product universe to teach you, and you bring the work ethic and curiosity to absorb it. Work Style You work independently with high accountability, follow-through, and time management. You are comfortable using HubSpot (preferred) and modern sales tools, and you collaborate well with the AE team, our technical lead, and leadership. Preferred (Not Required) • Any Microsoft 365 or Office exposure (Office admin, Help Desk, IT, systems support), • Mortgage industry background (loan officer, processor, underwriter, mortgage tech sales, LOS support), • Healthcare practice background (medical-device or EHR sales, practice admin, dental, behavioral health), • A demonstrated track record in any role of patient, methodical relationship building over time Benefits Compensation and Financial Benefits We offer a competitive base salary plus a Value Catalyst commission share on the deals you source and substantially support. The full plan is reviewed during the interview process. • Competitive base salary of $45,000 to $60,000 depending on experience, • Value Catalyst commission split on AE deals you sourced or supported, paid across the customer's contract life, not just at signing, • Activity-based incentives tied to qualified demos booked and converted to AE opportunities, • Target Year 1 OTE: $80,000 to $100,000 (base + commission combined), • 401(k) with employer matching, • Defined growth path into Senior SDR or Account Executive roles Healthcare and Wellness 100% employer-paid medical insurance for employees, plus dental and vision coverage included. Generous paid time off and paid holidays. Work Environment This role can be performed remotely from anywhere in the United States. High-trust, results-driven culture with real autonomy. Direct access to leadership and fast decision-making. Minimal bureaucracy and strong internal support. Sales Enablement and Tools Tier-1 Microsoft CSP credibility and partner resources, AI-powered quoting and proposal generation tools, direct access to experienced Account Executives, our technical lead, and our CEO for shadowing and coaching, and a modern CRM and sales tooling stack. Growth and Development Microsoft 365 fundamentals training and certification support (MS-900 at minimum within Year 1), mentorship from experienced Account Executives, defined progression to Senior SDR and Account Executive roles, and exposure to mortgage, financial services, and healthcare verticals as ABT continues to expand.

Job Description Must live in either the Dallas/Fort Worth, TX, Houston, TX, or Nashville, TN area— This is an onsite position. Enable Resource Group is seeking a mission-minded Field Engineer to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we’re in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As a Field Engineer, you will be responsible for providing both onsite and remote IT support directly to Enable clients. While resolving a wide range of issues, you will exercise thoughtful planning, careful execution, and effective teamwork, with a priority on building relationships. You should bring an impressive technical/networking competency, along with skills of tactful communication and excellent time and project management. Because of a consistent onsite presence, your role requires representing Enable in a highly professional and relational manner as you troubleshoot client IT issues and conduct projects. Key Responsibilities: • Providing on-site technical support to clients and ensuring reliable technology resolutions., • Installing, configuring, and maintaining hardware and software systems within various environments., • Building client relationships through the use of active listening and empathetic behavior., • Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: • 3+ years in an IT support role troubleshooting Tier II – Tier III tickets, • Proficient technical skills in the following areas:, • Current experience supporting Microsoft 365 applications, • Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID, • Working knowledge of electronic ticketing systems, • Windows and macOS operating systems support, • IT infrastructure knowledge and expertise with respect to:, • Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing, • LAN & WAN architecture and troubleshooting, • Windows server management, • Virtualization (Hyper-V or similar), • Working knowledge and experience with:, • Computer setup and configuration of Mac and PC, • Microsoft 365 administration, • Remote administration concepts and tools, • Disaster recovery and backup technology, • Active Directory, security and distribution groups, and group policy, • Windows-based print servers, • Ability to undergo and pass a background check in accordance with state and federal laws, • Valid drivers’ license and reliable transportation, • Ability to lift at least 50 lbs. Preferred Skills: • Firewall configuration and troubleshooting, • Enterprise Wi-Fi solutions, • Enterprise network switches, • Network configuration: VLAN, QoS, LAG, • Process/task automation solutions in business or other environments, • Microsoft Azure, • Google Workspace administration, • Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc., • Professional certifications: A+, Network+, Security+, Microsoft certifications, etc., • A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: • Fantastic company culture, • Great work/life balance, • Competitive salary, • Competitive health benefits, • 3 weeks of PTO & major holidays, • 401k with a match, • Growth opportunities, • And much more! To find out more information about Enable and our mission, visit our website at https://enableministry.com/ By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Job DescriptionA bit about usAt Placemakr, home meets hospitality. We’ve combined the best of apartment living, vacation rentals, and hotel stays into one experience. We partner with developers, property operators, and investors to curate a collection of apartment-like spaces in hand-picked neighborhoods. Our tech-enabled buildings create one-of-a-kind guest experiences and add tremendous value to the underlying real estate. Whether guests are with us for a night, a year, or somewhere in between, these are more than just spaces to spend the night — they’re a place to call home. Our property team members help our buildings thrive by focusing on execution and ensuring a great experience for both residents and guests. Our non-property team members support property execution and the evolution of other areas within our platform. They can enjoy remote-first work with the freedom to choose their location — as long as they have access to a workspace and reliable Wi-Fi. We believe collaboration is key, so our remote-first teams and property leaders have biannual in-person get-togethers at various locations across the US. From corporate non-property team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence. The impact you'll haveAt Placemakr, our obsession with exceptional service doesn’t stop at our valued guests, residents and partners – it encompasses our team members as well. As a Coordinator, Property Operations I, you will be at the forefront of this mission, supporting property leadership and property team members with sharp communication, thoughtful prioritization and a roll-up-your-sleeves mindset. Around here, things move fast, and no two days look the same (which is how we like it!). You'll blend operational know-how, a leadership mindset and a hand-on presence across front of house and back of house teams to help the entire property operate smarter and more effectively. Reporting directly into the General or Operations Manager, you'll serve as a trusted extension of our property leadership team, embracing ambiguity (while still appreciating a trusted process or two!) and a key member of our on-site team who helps turn ideas into day-to-day reality. As a future leader at Placemakr, you’ll champion our Community Norms and bring our Property Team Mission to life in every interaction – ensuring guests are delighted by the experiences we create and our property team members feel supported, empowered and excited to build the smarter place to stay, together. This position requires open availability for scheduling including nights, weekends and holidays. The exact hours and days of the week and weekend that you will be scheduled will be rotational. What you'll do • Consistently provide an exceptional experience to anyone you interact with on-site, so our guests and residents walk away thinking "I have to tell my friends about this place!". Be the loyal, caring friend, local insider and subject-matter-expert of your property and market all rolled into one, • Jump in and communicate with your fellow on-site and off-site property team members to make things happen - work together, provide support and keep our "one team" mentality alive so everyone wins, • Maintain a safe, secure, and compliant environment for all by adhering to established policies, procedures and expectations as they roll out. Ask questions and make sure you understand their impact - we don't mess around with safety, service and operational standards!, • Follow a schedule that's as flexible as our business model - working days, evenings and weekends to understand the nuance of our business, support the team and drive consistency. Not all weeks will look the same, and that's the point., • Be hands-on in the daily operations across your property – spend 100% of your time in the business to support your leaders with administrative tasks and your front of house and back of house team members with operational duties, ensuring we consistently operate at our high standards, • Lead from the front and set the tone as a strong performer. Help your property meet and exceed Placemakr standards across employee engagement ratings, GSS, brand standards and consistently positive guest reviews, • When things get tricky, step up for the team. Resolve escalated guest and team member issues with confidence, good judgement and autonomy, making great decisions in the moment, • Dive in to front of house operations when the business calls for it (and many days, it will!) - be a hands-on, service-focused leader at the front desk, supporting guest and/or resident needs and solving real-time issues, • Roll up your sleeves in the back of house too! Inspect rooms, create housekeeping boards or deliver on inventory-related tasks when and where helps is needed, • Keep your property and department leaders on track by coding expenses, assisting with scheduling, time-clock issues or missed punches and diving in to other administrative, operational or budget-related tasks as assigned by your property leader. In this role, no task is too big (or too small!) to take on, • Own the details that make the experience work - support property and department leaders with inventory and order management of guest amenities, back-of-house supplies, signage and administrative supplies - ensuring our teams (and guests!) have what they need when they need it, • Additional duties and responsibilities, as assigned. At Placemakr, this phrase isn't a catch-all, it's the way we work.What it takes, • 3+ years of previous experience delivering exceptional experiences in a/an customer, administrative or operations support-focused role in environments such as hospitality, retail, multi-family or food & beverage, • 1+ years of experience as a team lead, supervisor or mentor (preferred) which allows you to excel at leading by example and influencing others without direct authority, • Scheduling flexibility that matches how we operate – you are willing and able to work any hours and days of the week, including evenings, weekends and holidays, on an ongoing and consistent basis, • A naturally curious, can’t-sit-still individual who is adaptable, eager to learn, and ready to jump in wherever needed to make an impact., • Previous professional experience communicating clearly and confidently both verbally and in writing. You always remain personable, polished and empathetic, using proper grammar, spelling and punctuation, no matter the response, • Demonstrated experiences in which you confidently handled elevated guest, customer or team member situations using sound judgement, taking ownership and making smart decisions without needing direction, • Ability to thrive in fast-moving environments, juggling multiple priorities and adjusting on the fly, while keeping the most important work moving forward, • You’re highly organized, manage your time well, and approach challenges with a solutions-first mindset – seeing obstacles as opportunities to improve how things work, • You lead by example, whatever the situation. With a positive, can-do attitude, you collaborate easily with others and help foster a culture of clear communication, shared accountability and genuine team support, • You exceed expectations in all Guest Experience Associate III and Housekeeper III skills., • You embody our Property Team Mission of Customer, Consistency and Community (Norms), • You lead by example and embody the core values of Placemakr. You Own It. You Make It Better. You Treat People Right, • Coordinators, Property Operations, will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for our Coordinators, Property Operations and an exceptional guest experience. This position is located in Nashville, TN. The compensation for this role is $26.00/hour.Our benefits & perksCompetitive pay rate Generous monthly bonus program of up to $500/month Company stock options 401k + 4% employer matching program Medical, Vision & Dental Insurance plan options Flexible Spending Account & Health Savings Account options 15 days of accrued paid time off (PTO) per year, with the flexibility to use it, roll it over, or cash it out! PTO increases to 20 days per year after 2.5 years of employment Enjoy a paid day off for your birthday to celebrate your day, your way! Paid Parental Leave Paid Life Insurance Flexible scheduling (including 3- and 4-day full-time work weeks, location- and position-dependent) to support work-life balance for all Transparent position development which provides you with the ability to increase your pay by at least $2/hr in as fast as 9-months (position-dependent) Exclusive, Placemakr-branded swag through our Placemakr Stars Program Weekly Paychecks, plus ZayZoon as an option to access your paycheck before your payday Plus, discounts to stay at select Placemakr properties all over the US *The exact benefit terms and coverage are detailed in the Employee Handbook. Please note that Placemakr has the right amend policies and are subject to change. Our community normsGreat people are the key to our success. From corporate team members to our property teams and leaders, we’re looking for collaborative, driven individuals to join us as we continue to expand our presence across the US. Most importantly, we create positive community norms that shape our company culture and inform how we do business: We own it.We make it better.We treat people right. Applicants must be legally authorized to work in the United States and meet our age requirements of 18 years or older in order to be considered for employment with Placemakr. Placemakr will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our team at recruiting@placemakr.com All your information will be kept confidential according to EEO guidelines. Placemakr values diversity of all kinds, and is committed to building a diverse and inclusive workplace where we learn from each other. We are an equal opportunity employer and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Placemakr participates in the E-Verify program as part of our hiring process in order to stay committed to maintaining a legal workforce and complying with all applicable employment laws. E-Verify is a federal system that allows employers to confirm the employment eligibility of newly hired employees by comparing information from an employee’s Form I-9 to data from U.S. Department of Homeland Security and Social Security Administration records. All new hires will be required to complete the Form I-9 and may be verified through the E-Verify system. For more information about E-Verify, please visit www.e-verify.gov. If you don’t meet 100% of the above qualifications, we still encourage you to apply! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description Sales Executive - Managed IT Location: Nashville, Tennessee Metropolitan Area Novatech is The Managed Office Provider, offering a comprehensive portfolio of Information Technology (IT), Print, Cloud, and Security solutions for organizations across the country. We are growing nationwide and expanding into new markets across the United States. This growth has created additional opportunities for talented, technology-minded individuals to join our team. Bring your career to Novatech and join our exceptional team of Managed Office Solutions Experts. Are you a professional with a strong background in building relationships and a passion for selling and delivering top-tier business technology solutions to clients? As we continue our expansion, we have a rewarding opportunity for a Sales Executive - Managed IT supporting clients throughout the Nashville, TN Metropolitan Area. This role is responsible for selling the full range of our Managed IT services, including remote help desk support, cloud solutions, cybersecurity, and other offerings. We are looking for Sales Athletes who can be described as creative, diligent, tenacious, passionate, intuitive, big-picture thinkers, optimistic, self-motivated, adaptable, and collaborative. Primary responsibilities: • Generate new business through proactive outreach, including cold calling, prospecting, professional networking, strategic email campaigns, and LinkedIn engagement, • Engage with potential clients, understand their pain points, and present tailored Managed Services Provider (MSP) solutions., • Collaborate with the Vice President of Managed IT to support ongoing business development initiatives, • Maintain awareness of competitive offerings and effectively position Novatech’s value proposition, • Develop proposals, pricing quotes, and sales presentations with minimal guidance, • Utilize Salesforce CRM Pro to maintain accurate records of prospect and pipeline activity daily, • Build and maintain professional relationships with clients by understanding their business goals and challenges, • Contribute to proposal development, solution validation, negotiations, and deal closings, • Partner closely with Sales Representatives and Sales Managers to deliver technical expertise and support, and participate in client engagements, including those with C-Suite executives, for more complex solutions in smaller accounts, • Facilitate a seamless transition from the sales process to service implementation for new clients, • Assist with internal training initiatives and provide support to colleagues as needed, • Consistently meet or exceed assigned revenue and growth objectives Qualifications: • Bachelor’s degree, • Minimum of three (3) years of business-to-business (B2B) sales experience, with Information Technology (IT) sales experience preferred, • Foundational knowledge of IT services and a willingness to expand knowledge of the Managed Services Provider (MSP) landscape, • Proficiency with Microsoft Office applications, Salesforce CRM Pro, and LinkedIn, • Excellent interpersonal and presentation skills, • Strong work ethic, self-direction, and the ability to succeed in a fast-paced environment, • Industry experience is a plus Key strengths: • Strong communication and relationship-building skills, • Demonstrated success in proactive prospecting through cold calling, email outreach, LinkedIn engagement, and professional networking; this is a critical requirement for the role, • Develop and maintain a robust 90-day sales pipeline through consistent prospecting, follow-up, and opportunity management, • Skilled in a consultative sales approach, with the ability to uncover client needs and position appropriate solutions., • Confidence and clarity in delivering presentations and demonstrations, • Experience working with individuals at all levels of an organization, • Strong time management skills with the ability to manage multiple deals, outreach efforts, and follow-ups efficiently Novatech offers: • Competitive salary commensurate with experience, • Unlimited earning potential through commission-based compensation, • Monthly vehicle allowance provided for business-related travel, • Comprehensive benefits package including medical, dental, vision, life insurance, and other supplemental coverage options, • 401(k) retirement savings plan with company match, • Paid Time Off (PTO), Volunteer Time Off (VTO), Floating Holidays, Company Holidays, and Parental Leave, • Annual wellness stipend to support personal fitness and health goals, • Employee recognition and reward programs Novatech provides equal employment opportunities (EEO) to all employees and applicants. We consider qualified applicants for employment regardless of race, color, religion, creed, national origin, sex, pregnancy, sexual orientation, gender identity, disability, alienage or citizenship status, marital status, genetic information, veteran status, or any other characteristic protected under applicable law. Ready to take your sales career to the next level? Join Novatech and get the opportunity to sell innovative Managed IT solutions that truly make an impact. Be part of a fast-growing team where your drive, creativity, and success are recognized and rewarded — apply today!

Job DescriptionAbout the Company: Octave is a modern behavioral health practice creating a new standard for care delivery that's both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance. By raising the bar on how care is delivered and how providers are supported, we are building a sustainable system that values equity, affordability, and effectiveness. Job Summary: We're looking for a Sr. Data Engineer with strong data platform experience to help evolve our modern data stack and contribute to the foundation of our emerging AI and ML platform. This role sits at the intersection of data engineering, platform architecture and machine learning enablement and will bring high-quality, scalable, and ethical AI into real-world use. You will partner closely with data scientists, analysts, and product managers to ensure our platform supports reliable data pipelines, scalable analytics, and production ready machine learning systems in addition to defining new architecture, best practices, and patterns for fellow engineers to inherit. The ideal candidate is both a systems thinker and a hands-on builder who thrives in evolving environments and is passionate about creating reliable data infrastructure that enables peers and partner teams to move faster with data. Duties & Responsibilities: • Design, build, and maintain scalable systems for ingestion, transformation, and storage of data, with a focus on testing and observability., • Implement frameworks, tooling, and automation to safely increase development velocity., • Develop foundational end-to-end AI/ML workflows from (1) source ingestion and preparation, (2) training and tuning, (3) experimentation and productionization, and (4) downstream systems integration (EHR modules, micro-services, dashboards)., • Support iterative model development and production operations and observability (accuracy, drift, bias, fairness, reproducibility)., • Contribute to a culture of continuous improvement, knowledge-sharing and mentoring of peer engineers., • Leverage AI tools as a core part of daily work (drafting, research, iteration) to improve efficiency, quality, and decision-making.Required Skills:, • Proficiency in SQL and Python with strong familiarity towards modern data engineering frameworks, infrastructure, and tooling., • Proficiency with data ops best practices, monitoring, pipeline automation, and CI/CD., • Knowledge of modern compute and ML frameworks/libraries (i.e., Spark, TensorFlow, PyTorch, scikit-learn)., • Ability to build production APIs and services, inclusive of MCP servers that expose internal data/services to LLMs., • A collaborative mindset, dependable execution, drive to reflect and improve, and humility to ask questions and learn., • Comfort using AI tools in day-to-day workflows, with a willingness to continuously rethink and improve how work gets done., • Curiosity and openness to experimenting with new tools and approaches; prior experience with AI tools is a plus.Education & Experience:, • Bachelor's degree (or equivalent) in Computer Science, Data Science, Statistics, Engineering or a related field., • 5+ years of experience in data engineering, platform engineering, or ML engineering., • Experience working with major cloud data platforms and tools:, • Preferred experience:, • Healthcare, behavioral health, EHR systems, and/or regulated industries., • Specific expertise with: AWS/GCP, dbt, AirflowAirbyte, Redshift/BigQuery.Octave's Company Values: The below values drive our day-to-day operations. • We're human beings first. We operate with empathy and kindness – with our clients, with our collaborators, and with ourselves., • People deserve better than status quo. We're willing to tackle the intractable problems, no matter how big, because someone should. We ask big questions, we craft big solutions, and we challenge ourselves and others to make it happen., • No bystanders. No stars. No tourists. Each person has been selected to be here, and with that comes a responsibility to bring your expertise, share your ideas, and help make this company better., • Partnership paves the path ahead. We don't operate in a silo, internally or externally. To transform the system, we believe in working with others to create something bigger, better, and stronger., • Quality is crucial at scale. Quality is core to our business, and we refuse to sacrifice it as we grow., • Progress is a process. In the pursuit of progress, we iterate, reflect, learn, adjust – and always leave things better than we found them., • There are people behind every data point. We recognize that numbers tell only one part of the story, and we also do the work to understand impacts at the individual level.Physical Requirements:, • Prolonged periods sitting at a desk and working on a computer., • Must be able to frequently communicate with others through virtual meeting applications such as Zoom and Google Meet., • Must be able to observe and communicate information on company provided laptop., • Move up to 10 pounds on occasion., • Must be eligible to work in the United States without sponsorship now or in the future.Compensation, Equity & Incentives: Base Salary Range Octave is committed to pay equity and transparency. Our salary ranges are determined by role, level, and location/ zone. Final pay within the posted range will be decided based on a combination of job-related factors, including education, training, experience, and market demands. • Geo 1 (All other states & D.C.): $142,600 - $153,100, • Geo 2 (CO, HI, MD, RI): $156,900 - $168,400, • Geo 3 (AK, CA, CT, MA, NJ, NY, WA): $164,000 - $176,000 Variable Compensation & Equity • Performance Bonus: This role is not currently eligible for bonus incentives., • Equity Awards: This role is eligible to participate in Octave's equity program via Stock Options, subject to the terms of the applicable Equity Incentive Plan., • Remote Work Stipend: New full-time employees receive a $300 equipment reimbursement to support a home office setup., • Internet & Phone Reimbursement: Full-time employees are eligible for a monthly reimbursement of up to $75 for internet and cell phone related expenses. Octave is committed to pay equity and transparency. Octave will not discharge or in any other manner coerce, intimidate, threaten, discriminate or retaliate against employees or applicants because they have: (i) inquired about, discussed, compared, or disclosed their own wages, benefits, or other compensation, or the wages, benefits, or other compensation of another employee or applicant; (ii) asked Octave to provide a reason for the employee's wages or lack of opportunity for advancement; or (iii) aided or encouraged others in exercising their rights to discuss wages, compensation, or benefits, or to seek pay equity. However, except as otherwise provided by law, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) in compliance with the company's legal duty to furnish information under applicable law . Comprehensive Benefits: At Octave, we believe in supporting the "human being first". Here's a snapshot of the benefits available to eligible employees: • Health & Wellness: Choose what works best for you with one High Deductible Health Plan (HDHP) and two PPO medical plan options, plus comprehensive Dental and Vision coverage., • Medical Support: Enjoy access to a company-sponsored membership with One Medical for convenient, modern care., • Retirement: Plan for your future with a 401(k) that offers both traditional and Roth options., • Paid Time Off: Time to recharge matters. Take advantage of a generous time off policy, up to 15 paid company holidays, and accrued sick time., • Financial Protection: We've got you covered with company-paid Life, AD&D, and Disability insurance, plus optional extras like Pet, Legal, and Worksite plans (Critical Illness, Hospital Indemnity, and Accident)., • Parental Leave (Bonding Time): Growing your family? Full-time employees can take paid bonding leave after 6 months, whether it's a new baby, adoption, or foster placement. Time off increases with tenure., • Growth: Keep learning and leveling up with professional development reimbursement for role-related growth opportunities.How We Use Technology in Hiring: As part of our hiring process, we may use technology tools, including AI-supported systems, to assist with reviewing applications or documenting interviews. These tools are designed to support our team, not replace human judgment, and final hiring decisions are always made by our team. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Application Instructions: Please complete the following application. Please note that the U.S. Equal Opportunity Employment Information questions below are used for the purposes of EEOC reporting and are optional to complete. Octave is unable to change these questions and we acknowledge that many of the U.S. Equal Opportunity Employment Information questions are not inclusive or affirming of all aspects of cultural identity. Octave is committed to an inclusive workplace environment, and this information will not inform how we approach hiring or employment.

One of our clients in the government domain is seeking a Help Desk Analyst / IT Support Specialist / Service Desk Technician Work Location: Nashville, TN - Onsite Duration: Long term Contract Technical Qualifications/Skills • IT Help Desk / Call Center Support, • Active Directory Administration (Password Resets, Account Unlocks, User Management), • Printer Administration & Troubleshooting (Server and Local Print Queues), • Mobile Device Management (iOS/iPhone/iPad Deployment and Support), • Network & Remote Support Troubleshooting (VPN, Wi-Fi, LTE, RDP, MSRA, Teams, WebEx) Business Qualifications/Skills • Customer Service & End-User Support, • Ticket Management using ServiceNow, • Incident Resolution & Problem Solving, • Communication & Interpersonal Skills, • Multi-Tasking in High-Volume Support Environments Other Relevant Skills • Video Conferencing Support (Cisco WebEx, Microsoft Teams, Cisco Presence), • Application Troubleshooting & User Access Management, • Hardware Deployment & Configuration, • Account Permissions & Security Administration, • Technical Documentation and Support Procedures

Job Description This is an onsite position. Applicant must be local to the Nashville, TN area Enable Resource Group is seeking a mission-minded onsite IT Systems Technician to join our growing team! Since 2000, Enable Ministry Partners, a division of Enable Resource Group, has managed and supported IT solutions for hundreds of churches across the country. By helping our church clients effectively employ technology in ministry efforts, they are better able to steward their resources toward Kingdom work in local communities and around the world. As we provide technology strategy plans, AI consulting, project management, help desk support, onsite assistance, technology audits and other services, our church staffs are freed up to focus on ministry, worship, and growing in love for God and others. At Enable, we're in more than just the IT business; we’re in the people and relationship business, with a mission to Change Lives by Serving Those Who Serve. As an onsite Systems Technician, you will be responsible for troubleshooting and providing resolutions related to technology issues for Enable clients. Due to the significance of your direct contact with clients, you are an integral part of our support model. You will possess a service attitude, troubleshooting mindset, technical competence, hunger to learn, professional demeanor, and ability to communicate tactfully. Your role extends beyond resolving client issues; you'll actively engage with clients and regularly build relationships, demonstrating excellent customer service along the way. Key Responsibilities: • Serving as the initial point of contact for clients seeking remote technical assistance and ensuring reliable technology resolutions., • Building client relationships through the use of active listening and empathetic behavior., • Contributing to a collaborative team environment., • Discovering and implementing resolutions successfully and efficiently through critical thinking skills., • Tailoring explanations of complex technical concepts to meet clients where they are, empowering them by making those concepts easily understandable for all skill levels. Required Skills: • 1-2 years in an IT support role troubleshooting Tier I – Tier II tickets or a bachelor’s degree in a technical area of study, • Proficient technical skills in the following areas:, • Current experience supporting Microsoft 365 applications, • Proven knowledge with creating and managing users, groups, and objects within Active Directory and/or Entra ID, • Working knowledge of electronic ticketing systems, • Working knowledge of current Windows OS, • Ability to undergo and pass a background check in accordance with state and federal laws Preferred Skills: • Basic networking concepts such as DHCP, DNS, TCP/IP and IP routing, • Microsoft 365 and Google Workspace administration, • Remote administration concepts and tools, • Windows-based print servers, • Process/task automation solutions in business or other environments, • Experience with managed services tools from vendors such as ConnectWise, Datto/Kaseya, etc., • Professional certifications: A+, Network+, Security+, Microsoft certifications, etc., • A bachelor's degree in a related area of study At Enable, we put people and relationships first. One way we accomplish this is by providing comprehensive benefits that enhance the Enable experience. Benefits: • Fantastic company culture, • Great work/life balance, • Competitive salary, • Competitive health benefits, • 3 weeks of PTO & major holidays, • 401k with a match, • Growth opportunities, • And much more! By joining our team, you have an outlet to contribute your professional skills and immediately become part of a life-changing impact. We can't wait to meet you!

Job Description Are you passionate about delivering best-in-class customer service? Do you thrive in a fast-paced environment and have a knack for helping others? Join our Medicare team as a Customer Service Senior Representative and make a real difference in the lives of our customers! SNAPSHOT: • Rate of pay: $26.00 per hour, • Contract assignment through the end of 2026, • 100% remote- But cannot reside in NY,CA, HI or AK., • No time off from October 1- December 31, 2026., • Must have active Health Insurance License, • Must be able to work any 8-hour shift from 8:00am to 8:00pm any day of the week., • Weekends, OT, and some holidays are required What You'll Do: • Handle inbound calls from current Medicare customers seeking support with plan changes, benefit explanations, or department referrals., • Make proactive outbound calls to educate customers about plan options., • Stay up-to-date and knowledgeable on all Medicare products, processes, and procedures., • Maintain a positive attitude and professional demeanor in every interaction., • Participate in meetings and required trainings to keep your skills sharp., • Maintain an active license and appointment in all relevant Medicare markets., • Work flexible hours, including weekends, holidays, and rotating shifts., • Utilize multiple computer systems simultaneously to deliver accurate, helpful service.What We're Looking For:, • Experience in a high-volume call center environment., • Ability to work independently while remaining an engaged team player., • Excellent communication (verbal and written), listening, and interpersonal skills., • Strong tech skills, including Microsoft Office Suite (Outlook, Excel, Word, Teams) and proficiency using laptops, cameras, and desk phones., • Accurate data entry skills and high attention to detail., • Ability to organize, prioritize, multi-task, and manage your time effectively., • Flexibility and adaptability to thrive in a dynamic, changing environment., • Dedication to providing exceptional customer service, especially when selling or servicing Medicare products., • Must be comfortable working evenings, weekends, and holidays and adhering to a scheduled phone shift. Standard shifts are between 8:00am and 8:00pm across all U.S. time zones (may be subject to change)., • Understanding of Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary) is required., • Must hold a current Health Insurance License in your residential state., • High-speed internet access meeting these minimums: Download speed of at least 1.5 Mbps (25 Mbps preferred), upload speed of at least 0.5 Mbps (15 Mbps preferred), and max ping of 100 ms (40 ms preferred). Internet performance testing will be required.Education & Experience:, • High School Diploma or GED required., • At least 1-2 years of sales/service experience., • Minimum of two years of telephonic experience., • Active Health Insurance License required.Preferred:, • Bachelor’s degree., • Call center experience., • Experience with, or knowledge of, Medicare Advantage/Medicare Supplement products and/or the healthcare insurance industry. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job Description Are you passionate about delivering best-in-class customer service? Do you thrive in a fast-paced environment and have a knack for helping others? Join our Medicare team as a Customer Service Senior Representative and make a real difference in the lives of our customers! SNAPSHOT: • Rate of pay: $26.00 per hour, • Contract assignment through the end of 2026, • 100% remote- But cannot reside in NY,CA, HI or AK., • Must have active Health Insurance License, • Must be able to work an 8-hour shift from 8:00am to 8:00pm any day of the week., • Weekends, OT, and some holidays are required What You'll Do: • Handle inbound calls from current Medicare customers seeking support with plan changes, benefit explanations, or department referrals., • Make proactive outbound calls to educate customers about plan options., • Stay up-to-date and knowledgeable on all Medicare products, processes, and procedures., • Maintain a positive attitude and professional demeanor in every interaction., • Participate in meetings and required trainings to keep your skills sharp., • Maintain an active license and appointment in all relevant Medicare markets., • Work flexible hours, including weekends, holidays, and rotating shifts., • Utilize multiple computer systems simultaneously to deliver accurate, helpful service.What We're Looking For:, • Experience in a high-volume call center environment., • Ability to work independently while remaining an engaged team player., • Excellent communication (verbal and written), listening, and interpersonal skills., • Strong tech skills, including Microsoft Office Suite (Outlook, Excel, Word, Teams) and proficiency using laptops, cameras, and desk phones., • Accurate data entry skills and high attention to detail., • Ability to organize, prioritize, multi-task, and manage your time effectively., • Flexibility and adaptability to thrive in a dynamic, changing environment., • Dedication to providing exceptional customer service, especially when selling or servicing Medicare products., • Must be comfortable working evenings, weekends, and holidays and adhering to a scheduled phone shift. Standard shifts are between 8:00am and 8:00pm across all U.S. time zones (may be subject to change)., • Understanding of Medicare products (Medicare Advantage, Medicare Supplement, Part D, Ancillary) is required., • Must hold a current Health Insurance License in your residential state., • High-speed internet access meeting these minimums: Download speed of at least 1.5 Mbps (25 Mbps preferred), upload speed of at least 0.5 Mbps (15 Mbps preferred), and max ping of 100 ms (40 ms preferred). Internet performance testing will be required.Education & Experience:, • High School Diploma or GED required., • At least 1-2 years of sales/service experience., • Minimum of two years of telephonic experience., • Active Health Insurance License required.Preferred:, • Bachelor’s degree., • Call center experience., • Experience with, or knowledge of, Medicare Advantage/Medicare Supplement products and/or the healthcare insurance industry. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly®. You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

Job Description SERVICE DESK TECH Office - Centric Hybrid, Nashville, TN Company Overview: AMSURG is an independent leader in ambulatory surgery center services, operating a network of more than 250 surgery centers nationwide. In partnership with physicians and health systems, the organization delivers high-quality care for patients across a diverse spectrum of medical specialties, including gastroenterology, ophthalmology and orthopedics. To learn more about AMSURG, visit www.. POSITION SUMMARY: The Service Desk Support Technician I serves as a member of the Service Desk team and is responsible for inbound and outbound contact handling of tier one technical support to all Amsurg employees. Work Schedule: Our Service Desk Technician team members work a hybrid remote schedule of 2 days per week in our Nashville office and 3 days per week working from home. ESSENTIAL RESPONSIBILITIES: This position requires the knowledge and ability to accomplish any of the following responsibilities. Ownership of each may be assigned to an individual or shared equally among each member of the team. • Provide front-line customer support for hardware and software issues;, • Prioritize tasks and log issues into Service Desk issue tracking software;, • Install new equipment, and support and troubleshoot PCs, printers, copiers, fax machines, telephones and scanners for employees;, • Install upgrades to existing equipment as needed;, • Support Service Desk environment fielding systems questions;, • Support application, connectivity, and security issues with the internet portal applications;, • Regular and reliable attendance;, • Other responsibilities as assigned by Director, Service Desk. KNOWLEDGE AND SKILLS: To perform this job successfully, an individual must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. • 1+ years of technical IT/helpdesk experience preferred, • 2+ years recent experience working in a healthcare environment preferred, • Exceptional customer service skills, • Excellent verbal and written communication skills., • ITIL Foundations certification desired, but not required, • Advanced ability to develop business relationships and communicate effectively with the user community, • MCSA, A+, Net+, VCA or similar industry certification desired, but not required, • Advanced knowledge of Windows operating systems including 10 & 11, • Excellent PC skills including knowledge of MS Office technologies and other common desktop applications, • Knowledge of Active Directory, Office 365, and other common platforms, • IT Network skillset to include DHCP, DNS, firewalls, switches, and common network devices, • Experience with various peripheral equipment including printers, scanners and copiers preferred., • Ability to troubleshoot technical problems effectively and efficiently, • Must be able to work independently with minimal supervision Employment at AMSURG: Living Our Values Every Day At AMSURG, our values define who we are and how we serve our patients, partners, and each other. As a national leader in ambulatory surgery, we are committed to a culture of excellence, integrity, teamwork and caring deeply. Our values guide every decision, ensuring we continue to elevate healthcare and provide the highest quality care. These guiding principles are the foundation of our culture and a guide to how we collaborate, innovate, and make a difference every day. • Care Deeply for those around us., • Cultivate Integrity to build trust., • Champion Excellence for continuous improvement, • Celebrate Teamwork every step to the way. Benefits: To ensure we retain and invest in great people, AMSURG provides its employees with the benefits, recognition, training, and opportunities needed for professional growth. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Paid Time Off, Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan. Paid Time Off: AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year. EOE Statement: AMSURG is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age (40 or older), race, color, religion, gender, sex, national origin, pregnancy, sexual orientation, disability, genetic information or any other status protected under applicable federal, state, or local laws. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: careers@. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. #LI-CH1

Job Description Average starting salary of $57,000/annually, negotiated based on skill and ability, plus 100% company-paid medical, dental & vision Come learn, grow, and actually like the people you work with. Heads up: this is an onsite and hybrid role based in Nashville, not remote. We’re proud of the place we’ve built. We were just named a 2026 Best Places to Work honoree by the Nashville Business Journal, and Entrepreneur magazine has ranked us among the 20 Best Company Cultures in America. We’ve been doing IT in Nashville since 2003, we’re a tight-knit crew that takes the work seriously without taking ourselves too seriously, and we’re growing. We’re looking for someone humble, curious, and genuinely good with people to join us as an Onsite Support Analyst. The right fit is the kind of person who can’t help asking “but why does it work that way?” If you’ve got a year or two under your belt, a knack for picking up new tech fast, and you light up when you solve someone’s problem, keep reading. Why people stay here • A team that has your back. Low ego, high standards, and people who’ll teach you what they know. Real career growth. This role is a launch pad, not a dead end. We invest in developing your skills and moving you forward., • You’ll build real relationships with clients who know your name, not be a faceless agent on the other end of a queue., • Award-winning culture (2026 Best Places to Work) and 23 years of stability behind you. What you’ll do • Be the friendly, capable problem-solver our clients rely on, onsite and remote., • Handle workstation deployments, troubleshoot hardware, software, and cloud apps, and make people’s tech just work., • Manage user accounts and profiles across our Microsoft 365 environment., • Jump into the Service Desk phone queue, create and triage tickets, and keep things moving., • Dig into the “why” so the fix sticks the first time. What you’ll need • At least 1 year of professional IT experience., • Comfort with remote desktop support and user account administration., • Working knowledge of the fundamentals: TCP/IP, DNS, DHCP, and Wi-Fi/VPN troubleshooting., • Hands-on experience troubleshooting Windows and Microsoft 365 (Outlook, Teams, OneDrive)., • A professional, friendly demeanor and reliable transportation. Bonus points for (not required, we’ll teach you the rest) • Help desk or ticketing system experience., • Microsoft 365 and Entra ID (Azure AD) administration, including MFA and conditional access., • Endpoint management experience (Intune or similar)., • Advanced printer and peripheral troubleshooting. The logistics • Hybrid, with some days at our Nashville office., • Pick one of three shifts: 7–4, 8–5, or 9–6., • Light on-call rotation, about six weeks a year (evenings and weekend daytime). What you’ll enjoy • 100% company-paid medical, dental, vision, and basic life insurance., • 401(k) with employer match., • 3 weeks of PTO and 10 paid holidays starting your first year., • Company laptop and smartphone., • A growth-focused team that genuinely wants to see you succeed. If you’re a problem-solver who keeps the customer first and wants to grow with a company that’ll invest in you, we’d love to hear from you.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Nashville, TN and they are in need of a Help Desk Support Level II Technician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashville area (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technician’s role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. • Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plusOur client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.

Job DescriptionSummary Our client is a leading IT Solutions Company located in Nashville, TNand they are in need of a Help Desk Support Level IITechnician. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs. Duties & Responsibilities • Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management., • Deploying and managing Windows Servers and Active Directory, • Designing Local Area Networks, • Implementing and monitoring network security, • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Performing network infrastructure troubleshooting, • Manage Microsoft Exchange Server, • Telephone solutions, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response., • New User On-boardingQualifications & Requirements, • Minimum of 3years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Nashville, TN

Job Description At Get Kaizened, Inc, we believe that exceptional IT support is the backbone of a productive and innovative workplace. As a Help Desk Support Assistant, you will play a vital role in delivering timely and effective technical assistance to our team members and clients. This position offers an exciting opportunity to grow your skills in a dynamic environment while contributing directly to the seamless operation of our technology infrastructure. Responsibilities • Respond to help desk tickets, emails, and phone requests in a professional and timely manner., • Diagnose and resolve basic technical issues related to desktops, laptops, printers, and mobile devices., • Guide users through step-by-step solutions and provide clear instructions to non-technical staff., • Log and track all support requests using the company’s ticketing system., • Assist with software installations, updates, and system configurations., • Maintain and update IT knowledge base articles and user guides., • Support IT team with hardware inventory management and equipment setup., • Participate in ongoing training to stay current with emerging technologies and best practices. Qualifications • High school diploma or equivalent; Associate’s degree or relevant certifications are a plus., • Basic understanding of computer systems, operating systems (Windows/Mac), and common software applications., • Familiarity with troubleshooting hardware and network connectivity issues., • Strong communication skills with the ability to explain technical concepts clearly., • Customer-focused attitude with patience and problem-solving abilities., • Experience with help desk ticketing systems and remote support tools is preferred., • Ability to work independently and collaboratively within a team environment.

Job DescriptionSummary Our client is a leading IT Solutions Company in the Nashvillearea (Brentwood and Franklin, TN) and they are in need of a Help Desk Support Level II+ Technician. An IT Technicians role is to ensure system operation and functionality so that end users can accomplish business tasks. The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support related tickets, and to ensure the satisfaction of the end user, among other technical duties. Duties & Responsibilities • Provide support of incoming requests to the service desk via telephone, web portal, email to ensure courteous, timely, and effective resolution of end-user issues., • Provisioning and system setup for new hires., • Prioritize incidents and service requests according to defined processes to meet defined SLAs., • Use remote tools and diagnostic utilities to aid in resolving support requests., • Perform VPN infrastructure design and administration (PTP, client-based, Encrypted, IPsec) • Monitor and manage Microsoft Windows 7/8/10 Operating Systems., • Monitor and manage Microsoft Windows Server 2003/2008/2012; Small Business Server 2003/2008/2012; Exchange Server 2003/2007/2010. • Work on WANs, LANs, TCP/IP, Firewalls, Routers, and Switches. • Server administration via Active Directory, File & Print services, DNS, DHCP., • Install antivirus software and ensure virus definitions are up to date., • Optimizing and maintaining network software and hardware, • Building and deploying file servers and cloud computing solutions, • Configuring and deploying VOIP solutions, • Manage Microsoft Exchange Server, • Monitors alert systems and take appropriate action as per guidelines., • Ability to use various messages in an event log to affect repairs., • Receive escalated service requests requiring an enhanced response.Qualifications & Requirements, • Having worked in an MSP environment is a PLUS!, • Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory, • 2-3 years of experience in a client-facing environment such as sales engineering, • Kaseya RMM and Autotask PSA Experience a plus, • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology, • Possesses strong organizational and time-management skills, • Experience writing proposals for and implementation of technical solutions to fulfill business needs, • Results-oriented, self-motivated, energetic, professional, reliable, and a team player, • Strong understanding of technology and business productivity systems, • Experience with RMM (remote monitoring and management) tool a plus, • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills, • Sales training experience is a plus, • Having worked in an MSP environment is a major plus.Ideal Qualifications (not required), • CompTIA Net+ and/or CompTIA Security+, • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert), • CCNA or CCIE-Cisco certifications a real plus Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Brentwood, TN

Job Description Job Title: Help Desk Technician Level I Job Status: Exempt/full-Time Job Location: In-office, Nashville Job Description The Tier One Help Desk Technician is the first point of contact for our clients, providing White Glove technical support and assistance for various IT related issues with a focus on maintaining client satisfaction and ensuring the smooth operation of their IT systems. Primary Responsibilities • Provide first-level technical support to clients via phone, email, or ticketing system in a timely and professional manner., • Identify, troubleshoot, and resolve technical issues related to hardware, software, and network systems, including but not limited to Mac and PC operating systems, network connectivity, printers, and mobile devices., • Document all support interactions and resolutions in the ticketing system to maintain accurate records and track issues and provide timely and accurate updates to clients on the status of their service requests., • Utilize our ticketing system, remote support software, MDM software, and other agent software to provide efficient and effective technical support to clients., • Document and escalate complex issues to Tier 2 support as needed and continue to learn new skills to reduce escalations and advance within the company., • Create and maintain detailed documentation of troubleshooting steps and issue resolution for future reference., • Follow up all communications and actions with emails to confirm what has been done and ensure that the client's time is not wasted., • Communicate with other members of the IT team to ensure prompt resolution of customer issues., • Meet or exceed established KPIs, including customer satisfaction (CSAT) scores, and time to first contact on a ticket (with a focus on responding as promptly as possible to ensure high customer satisfaction and timely resolution), • Participate in team meetings and contribute ongoing knowledge base development and improvement of support processes., • Participate in training and development opportunities to improve technical knowledge and skills., • Maintain a strong understanding of company products, services, and technologies to provide effective support., • Stay updated on industry trends and best practices in IT support and customer service. Skills and Qualifications Technical Proficiency: • 2-3 years of experience in a help desk or technical support role., • Knowledge and understanding of computer hardware, software, and operating systems for both Mac and PC Platforms (Windows, macOS, Linux), • Knowledge of mobile device software., • Familiarity with common software applications (e.g., Google Workspace, Microsoft 365, Active Directory) and other related software and systems., • Knowledge of networking fundamentals. Troubleshooting Skills · Ability to diagnose and resolve hardware and software issues. · Strong problem-solving skills to identify root causes and implement solutions. · Ability to follow specific procedures and protocols for technical support and issue resolution. Communication Skills: · Strong communication and documentation skills to ensure efficient and effective technical support. · Ability to explain technical concepts to non-technical users. · Active listening skills to understand user issues clearly. Customer Service Orientation: · Strong focus on customer service and satisfaction. · Patience and empathy when dealing with frustrated users. Time Management: · Ability to prioritize tasks and manage multiple support requests simultaneously. · Organizational skills to track and document support issues accurately. Team Collaboration · Ability to work well in a team environment. · Willingness to collaborate with other IT staff and departments. Adaptability · Willingness to learn new technologies and adapt to changing environments. · Flexibility to handle a variety of tasks shift priorities as needed. Qualifications: Education: · High School diploma or equivalent required; Associate’s degree preferred. · Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional can be advantageous. Experience: · Previous experience in a technical support role, preferably in an MSP environment or similar. · Familiarity with ticketing systems and IT service management tools. Additional Requirements • Willingness to learn and develop technical skills to advance within the company., • Participate in an on-call rotation to provide after-hours support to clients as needed., • Work an 8-hour shift between the hours of 8am-5pm, with occasional flexibility required to accommodate client needs., • Other duties as assigned. Technology Lab is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

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