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  • General Manager
    General Manager
    1 day ago
    $65000–$85000 yearly
    Full-time
    Watertown

    At NAYA, we're on an exciting journey - growing fast, sharing authentic, fresh and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate General Managers to grow with us! At NAYA, your development is our priority --- we train, mentor, and promote from within because we believe our people are the heart of our success. If you're a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you! If you're ready to lead with heart, inspire others, and be part of something bigger, NAYA is the place to make it happen. Reports to: Area Manager Salary: 65k - 85k You will love working at NAYA We believe great people deserve great rewards. NAYA offers a comprehensive and people-focused benefits package designed to support you at work and beyond, including: • More on the way! At NAYA, you'll find more than a job --- you'll find a community that values you, supports your goals, and celebrates your success. How You'll Impact The General Manager is responsible for inspiring, managing, developing, hiring and training the restaurant staff and management team. The GM is also accountable for meeting stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. What You'll Do • Ensures, and is accountable for, the profitability of the store by growing sales and controlling labor, cost of goods and operating expenses., • Hires, trains, manages, coaches, counsels, and evaluates all team members in partnership with the Human Resources Business Partner., • Responsible for creating a culture of development in the restaurant., • Must be able to develop Shift Leaders into their role as well as develop them to be the future General Managers at NAYA., • Achieves NAYA's objectives in sales, service, quality, cleanliness, and restaurant appearance through staff training and creating a positive and productive environment, • Ensures that all food and beverage items are prepared and served in a timely manner and according to NAYA's recipes, portioning, cooking, and serving standards, • Creates and approves the weekly schedule and ensures proper staffing levels per business needs while meeting labor targets and FWW compliance., • Actively builds and maintains the reputation of NAYA in the community, including monitoring online reviews, taking necessary recovery and recognition activity with the guests and team members, • Controls inventories of food, equipment, smallware, and report issues as necessary, • Conducts ordering and monthly inventory, • Reviews daily time punches for accuracy; addresses time clock abuse (clocking in early or late) via coaching and/or documentation, • Submits weekly payroll for approval, • Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures, • Utilizes daily, weekly, quarterly, and annual financial reporting tools, • Ensures all administrative tasks are complete in a timely manner, like weekly payroll, accident and injury reporting etc., • Supports any marketing initiatives and promotions. Who You Are • 5+ years of restaurant management/leadership operations experience, • Strong leadership, analytical and problem-solving skills, • Superior interpersonal skills and ability to earn trust and respect from colleagues and staff, • Exceptional financial acumen, • Thrives in a constantly evolving, fast-paced environment, • Strong written and verbal communication skills, • Ability to utilize traditional software programs such as Gmail, Microsoft Office and any additional systems as needed; Ability to access and accurately input information using a moderately complex computer system, • Able to work nights, weekends and holidays, and variable schedule, per the needs of the business, • Able to lift at least 50 pounds on a regular basis and bend, stoop, stand and perform extensive walking for 8-10 hours a day

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  • Multi-Unit General Manager
    Multi-Unit General Manager
    3 days ago
    $70000–$80000 yearly
    Full-time
    Boston

    We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good. Nowadays, people can spend so much time on what's "healthy" they don't stop to consider what's healthy. As far as we're concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand. Van Leeuwen Ice Cream is hiring a full-time Multi-Unit General Manager to oversee a couple of Boston locations (average GM oversees two locations). This is a great opportunity for a highly experienced individual to work closely with the founding team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!). The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience. JOB RESPONSIBILITIES • Completes store operational requirements by scheduling and assigning stations for employees, • Maintains store staff by recruiting, selecting, orienting, and training employees, • Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results, • Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor, • Upholds excellent standard of customer service, • Ensures availability of merchandise and services by communicating with vendors; maintaining inventories, • Maintains a safe and clean environment for customers and employees, • Rolls out new menu items to team members and communicates these changes throughout the retail space, • Processes weekly payroll in a timely and accurate manner, • Orders and maintains uniform supply and successfully holds all employees to uniform standard, • Addresses all maintenance issues JOB REQUIREMENTS • ServSafe Manager Food Handlers license required, • 2+ years of experience in a food retail management role preferred, • Prior experience managing a team required, • Excellent communication and problem-solving skills, • Ability to regularly lift 50 lbs or more, • Ability to multitask PERKS + BENEFITS • Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide), • Medical, Dental + Vision Insurance with 70% Employer Contribution, • 401k with up to 4% Employer Match, • Cell Phone Reimbursement Plan, • Paid Time Off - 3 Weeks / 120 Hours Total, • Paid Sick Time, • Yearly Performance Reviews Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity. The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held. Salary Range $70,000---$80,000 USD Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

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  • Restaurant Manager
    Restaurant Manager
    20 days ago
    $70000–$80000 yearly
    Full-time
    Downtown, Boston

    JF Restaurants is seeking an exceptional Restaurant Manager to join the team at the Vermilion Club located in the Winthrop Center. Located in the heart of Downtown Crossing, this landmark destination brings together eight distinct culinary concepts under one roof, creating one of the most dynamic dining experiences in Boston. This is a rare opportunity to be part of a flagship project for one of the country’s most innovative hospitality groups. As Restaurant Manager, you will be a visible and hands-on leader, driving the rhythm of service and setting the tone for hospitality on the floor. You’ll work closely with our leadership team to ensure operational excellence, coach front-of-house teams, and deliver the polished, energetic, and memorable experiences our guests expect. This role is ideal for a hospitality professional who thrives in high-energy environments, loves leading teams, and takes pride in creating unforgettable moments for guests. What You’ll Do: Lead Service Excellence Be an active presence on the floor during service, guiding the team and ensuring every guest interaction reflects the high standards of JF Restaurants. Support Multi-Concept Operations Help execute daily operations across multiple concepts, maintaining consistency, organization, and seamless service. Elevate the Guest Experience Anticipate guest needs, resolve challenges with professionalism, and ensure every visit feels thoughtful and memorable. Develop and Inspire the Team Recruit, train, and mentor front-of-house professionals while fostering a culture of accountability, teamwork, and hospitality. Drive Operational Standards Support service systems, workflow efficiency, and best practices to ensure smooth operations and exceptional service delivery. Collaborate Across Departments Work alongside culinary, marketing, and leadership teams on programming, menu updates, and branded materials. Experience with InDesign is a plus. What We’re Looking For: • 2+ years of restaurant management experience, ideally in high-volume or multi-concept environments, • A passion for hospitality and commitment to delivering exceptional guest experiences, • Strong leadership skills with the ability to coach, motivate, and inspire teams, • A hands-on mindset — willing to lead by example and support the team wherever needed, • High standards of integrity, professionalism, and accountability, • Certified Food Protection Manager certification required, • Bachelor’s degree in Hospitality, Business, or related field preferred Why Join JF Restaurants: • Be part of a flagship multi-concept hospitality destination, • Work alongside industry-leading chefs and operators, • Join a company known for innovation, growth, and award-winning concepts John Fraser Restaurants is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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