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MANTECH seeks a motivated and customer-oriented Deputy Program Manager to support our team at Bolling AFB, Washington, D.C. This is an onsite position. Responsibilities include, but are not limited to: Supporting the Program Manager in day-to-day execution of program activities. Establishing and maintaining an accurate cost accounting system and performing cost-benefit and economic evaluations of programs.. Managing hardware and software configurations and leading the technical management teams located at client sites. Establishing and controlling the program product baseline. Implementing and overseeing a Reliability and Maintainability (R&M) program. Advising on work distribution, staffing levels, and skills alignment. Recommending enhancements to organizational methods and procedures. Minimum Qualifications: Bachelor's Degree in Business Management or Similar Field. Experience with Accounting, Budgeting, or Auditing in a government setting. 7+ years of experience as a Program Manager, Deputy Program Manager or similar role on contracts of similar size and complexity. Experience managing cross-functional teams, subcontractor and vendor relationships. Ability to work effectively in a dynamic, fast-paced environment with DOD and military/civilian personnel. Willingness to travel within the geographic Area of Responsibility (AOR). Preferred Qualifications: Project Management Professional (PMP) certification or DAWIA PM Level II certification. Security Clearance Requirements: Must have a current/active TS/SCI security clearance Physical Requirements: Must be able to remain in a stationary position 50% of the time. Must occasionally move about inside the office to access file cabinets, office machinery, etc. Must be able to communicate with co-workers, management, and customers, and exchange accurate information clearly in these situations.

This roie is eligible for $10,000 sign on bonus!Job Summary:For members of a defined population, responsible for collaborating with the members of the health care team to facilitate the coordination of appropriate, cost-effective services that are consistent with members plan of care, help achieve his/her optimal level of independence, and enhance quality of life. Essential Responsibilities: • Responsibilities include, but are not limited to, problem identification, psychosocial assessment, financial counseling/referral, accessing community resources, placement for care, guiding the member through health-related legal processes, or consultation and support to other health care professionals., • Effectively manages and coordinates assigned caseload consistent with established criteria. Completes comprehensive psychosocial assessment to evaluate patient goals, social support systems, resources, health status, functional limitations, psychological status, environmental factors, and response to treatment so as to decrease inappropriate utilization of medical services., • In close collaboration with the nurse case manager and other members of the health care team, develops and monitors a plan of care designed to promote the members optimal level of functioning and enhance the quality of life., • Identifies, facilitates, and advocates appropriate organizational and community resources to meet the plan of care and ensures that they are implemented for in a cost effective, efficient, and timely manner., • Ensures consistent and reliable documentation of case management activities in compliance with all organization and department standards., • Analyzes patient and program outcomes to identify improvements in program, quality, and cost effectiveness of case management activities., • Facilitates application process for accessing local, state, and federally funded programs (e.g., Medicaid, Medicare, and Disability) and/or refers to appropriate community agencies in cases of suspected patient abuse/neglect when identified., • Provides supportive counseling and education to members, families and caregivers, members of the health care team, health plan staff, and the community, including end-of-life issues and Advanced Directives., • Promotes self-awareness and knowledge of current case management standards in the community and recent innovations in patient care. Maintains current knowledge of laws, regulations, and policies relating to the practice of social work in the local market/local agencies and maintains high social work standards as defined by the NASW Code of Ethics., • Scheduling and coordinating family meetings as needed., • Completing guardianship paperwork and providing technology assistance so that patients/family can virtually attend court proceedings, as needed., • INPATIENT ONLY - Completion of Uniform Assessment Instruments (UAIS) form for long-term care (Virginia Medicaid requirement only)., • Performs other related duties as assigned. Every Other Weekend and Holidays Basic Qualifications:Experience • Minimum one (1) years of clinical social work experience in a health care setting required.Education, • Masters degree in social work (MSW) required.License, Certification, Registration This job requires credentials from multiple states. Credentials from the primary work state are required at hire. Additional Credentials from the secondary work state(s) are required post hire. Independent Clinical Social Worker License (District of Columbia) within 6 months of hire Licensed Certified Social Worker (Maryland) within 6 months of hire • Licensed Clinical Social Worker (Virginia) within 6 months of hire Additional Requirements: • N/APreferred Qualifications:, • Experience with computer software programs in a Windows environment preferred., • Knowledge of community systems and resources in the defined service area preferred., • Knowledge of regulatory issues for the Mid-Atlantic area preferred.

Who We Are As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute. Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future. Total Rewards Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more. Expected salary range of $90,000 to $100,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k). LOCATION This role will maintain an on-site presence at project sites 100% of the work week. Initially, this role will be on-site at project locations in Washington D.C area. The schedule for this role will vary based on client & project needs. This role requires the ability to work a varied shift/schedule on short notice, including 2nd shift and weekend hours. Our ideal candidate will live in the greater D.C. metro or Northern Virginia area. Primary Purpose of Position The Construction Project Manager oversees and coordinates all daily site activities of large-scale, energy efficiency-focused commercial construction projects. Primarily responsible for completing projects safely, with a high level of quality, on-time and on/under budget. Supervises day-to-day on-site deliverables of construction projects per contractual requirements by utilizing appropriate resources. Assists in providing oversight of subcontractors, monitors work for compliance with contract documents, coordinates work with building management, supports project team in the implementation of all scopes of work, helps to ensure site quality and safety, and submits detailed daily progress reports. Primary Duties and Accountabilities • Plans, directs and coordinates activities of projects to ensure that goals/objectives are accomplished within the prescribed time frame and funding parameters., • Develops and reviews project schedules, cost estimation, bill of materials, budgets, scopes of work, standards and quotes from suppliers, • Maintain & monitor safe working conditions identifies, corrects, and reports unsafe work areas, enforces safety compliance., • Prepares project related documentation including status reporting for approval by the project manager., • Oversees project implementation to assure cost, time, quality and execution guidelines are achieved according to the schedule., • Prepares daily reports, logs all issues related to the work, and submits them to project leadership., • Conducts high-level quality control inspections of the work being performed and documents and informs the project team of deficiencies found., • Enforces cleanliness of the job site., • Coordinates site logistics including material storage, material staging and areas of work in accordance with the project schedule. Minimum Qualifications • Bachelor's degree in engineering, construction project management, or architecture in lieu of degree, an associate's degree or 2-years of construction trade school plus at least 1-year of relevant construction field experience, or a high school diploma/GED plus 3-years of relevant construction field experience, • OSHA 10-hour card or ability to obtain it upon hire, • Must be willing to travel and provide on-site support for projects across the US (if necessary). Travel may be for extended periods of time, • Must be able to work second-shift for extended periods of time and weekends as needed, • Must be able to work full-time on construction project site, • Must have independent means of transportation to the project jobsite, • Must have and maintain a valid driver's license, • Must be able to legally operate a motor vehicle, • Proficiency in speaking, reading, and writing English, • Advanced knowledge and application of English grammar including composition, editing and proofreading skills, • Demonstrated ability to work independently and be able to use best judgment in critical decision making, • Strong computer skills, including knowledge and proficiency in Microsoft Office Suite products, • Must be physically capable of performing the essential functions of this position, including walking for long distances, lifting up to 50 lbs, and climbing ladders & scaffoldings, • Possession of a Federal Security Clearance (HSPD-12 minimum) or eligibility to obtain one Preferred Qualifications • Bachelor's degree in Engineering discipline (electrical, mechanical, construction management), • Demonstrated knowledge of construction trades, scheduling, coordination and installation, • Experience in commercial construction, • Demonstrated working knowledge of electrical, mechanical (HVAC), plumbing, and general construction, as evidenced by prior work experience or training, • Ability to read, interpret, and comprehend contract language, blueprints, and submittals, • Proven experience managing construction project operations in roles such as Site Superintendent, Site Manager, Project Manager or Construction Superintendent, • Experience using project scheduling tools such as Primavera P6, MS Project, or similar applications, • Experience with project management software such as Procore, • Experience in permitting processes with local authorities, • Experience supporting large-scale, multi-million dollar commercial construction projects, • Current OSHA 30-hour card

Job Description Bright Day Pediatrics Therapies is currently looking for a Clinic Coordinator. Below are the details of the position: Salary: $56,000 – $60,000/year (commensurate with experience) Type: Full-time, onsite Location: NW Washington, DC (Palisades/Georgetown) Perk: Free onsite parking Schedule: Salaried, full-time. Generally 8:00 AM – 4:30 PM OR 10am-6:30pm; hours may shift as the clinic grows. About Bright Day Bright Day Pediatric Therapies is a new multidisciplinary center serving children with autism and related developmental needs. We currently provide ABA Therapy and will be expanding to include Speech and Occupational Therapy later this year, to provide a truly coordinated, one-stop center-based setting. Families often come to us at a moment that feels uncertain or overwhelming. Our goal is to make high-quality care easier to access, easier to understand, and easier to sustain. We’re building Bright Day to be: Thoughtful and well-organized for families Supportive and well-run for clinicians Focused on meaningful, real-world progress for children Care that feels simple. Progress that’s powerful. This work matters deeply to the families we serve—and we look for people who feel a connection to that. About the Role This role is the operational backbone of the clinic and a direct support to the Founder. It exists to make sure that families are heard and guided, that the clinical schedule holds together across a growing roster of clients and staff, that intake and insurance authorizations move forward without delays, and that the clinic runs smoothly every day. You'll be the first person families interact with, often at a stressful moment in their lives. That means being warm, responsive, and organized, even when you're juggling multiple things at once. Inside the clinic, you'll make sure information is complete and accurate, the space is ready, and nothing falls through the cracks. You'll also serve as the Founder's right hand, managing calendar, coordinating vendors, handling client and candidate logistics, and picking up whatever needs doing on a given day. The work is detail-oriented and process-driven. As the clinic grows, the mix of responsibilities will shift, but the core of the role stays the same: keeping things organized, moving, and well-run. When this role is working well, clinicians are focused on care, families experience the clinic as well-run, and the Founder is freed up to grow the business. It is the kind of role where the quality of your work and professionalism is felt and the impact is real. What You’ll Do Build and Manage the Client Schedule This is one of the most complex parts of the role. On any given day, each RBT sees 2–3 clients, and each client works with 2–3 RBTs. Every client has a different schedule, every RBT has a different schedule, and as we grow, we're adding new clients and new staff regularly. You'll build and maintain daily schedules with input from clinical leads, balancing authorized hours, staff availability, and consistent RBT-client pairings. When things shift, you'll need to adjust the schedule without losing the thread. You'll also speak directly with families about scheduling, which sometimes means guiding a family toward a start time that works best for their child's access to care, even when it requires a change to their routine. Success Looks Like: The schedule works. Clinicians know where they're going each day. Families feel their child's schedule was handled thoughtfully. Conflicts and gaps are caught before they cause problems. Run intake and coordinate authorizations The intake process is end-to-end: speaking with families to understand their child's needs and availability, describing the clinical work we do in terms a family can picture their child benefiting from, submitting paperwork for eligibility verification, recording benefits, preparing insurer-specific documentation for assessment authorization, scheduling the assessment, then submitting for treatment authorization. Each insurer has different requirements, and you'll learn to navigate them. Learn and independently operate the clinic's core systems: our electronic medical record (Passage Health), our third-party billing and authorization partner (Missing Piece), and our payment platform (Square). Enter accurate patient information into Passage Health. Send required materials to Missing Piece. Track re-authorization timelines and required documentation using Passage Health and Excel. Process weekly payments from commercially insured families via Square. Follow up on outstanding items and flag delays early. Success Looks Like: Intake is complete, accurate, and efficient. Re-authorizations start and finish on time. Payments are collected consistently. The Founder doesn't need to be in these systems for routine operations. Support the Founder & Day-to-Day Operations Handle delegated tasks — research, follow-ups, outreach, tech implementation, document prep — with minimal direction and reliable follow-through. Success Looks Like: The Founder can hand something off and trust it's done. You anticipate or figure out what's needed in the process of executing, not just respond to what's asked. Support Families and Communication Answer phones, emails, and faxes and provide information that helps our stakeholders (parents and referrers) understand what to expect and what’s needed from them. Keep communication clear and consistent, so families and referrers always know where things stand. Success Looks Like: Stakeholders feel informed, supported, and not left wondering what comes next. Keep the clinic running day to day Open and/or close the clinic (schedule dependent). Keep the space clean, organized, and stocked. At Bright Day, everyone helps with end-of-day cleanup, even the Founder. A clean, organized clinic is part of the care we provide to our clients and to each other. Success looks like: You take pride in the physical space and realize that a clean, organized clinic is a vital part of the care we provide. Help us improve over time Notice where things get confusing or inefficient. Suggest practical improvements. Work closely with leadership and clinical staff to address issues. Help document our 'Standard Operating Procedures' (SOPs) so that as we grow, our quality stays the same. Who This Role Is a Good Fit For You're Type-A in the best sense: You like systems, you like things buttoned up, and loose ends bother you. You thrive when you're busy and managing a lot of moving pieces at once. You're good with people: You can balance a family's needs against the clinic's constraints and land on something that works, without leaning on pressure. You communicate clearly and professionally. You like having ownership over your work. You take pride in things running smoothly. You're comfortable switching between high-level coordination and everyday tasks without seeing anything as "below you." You are excited to help create the checklists and workflows that don't exist yet. You learn new software and systems quickly — and enjoy figuring them out. The work we do and the families we serve resonate with you. Bachelor's degree or equivalent is required; clinic or healthcare experience is a plus. Who This Role Is Not a Fit For Juggling a lot of competing demands at once leaves you stressed out and drained. You tend to leave things partially complete. You need constant direction to stay on track. You prefer a slower or more structured environment. This role isn’t for everyone and that’s ok. Growth Opportunity For someone who masters the fundamentals of this role and grows with the clinic, there is a natural path toward a Clinic Manager role over time. We'd love to promote from within, but the foundation is doing this job exceptionally well first. Compensation $56,000-$60,000/year, depending on experience Full-time position Paid holidays and time off, plus access to the District’s Paid Family Leave Program (up to 14 weeks off) Health care stipend Access to company 401(k) program Based in our NW Washington, DC clinic (Palisades/Georgetown, free onsite parking) Schedule: This is a salaried, full-time role. Core hours are generally 8:00 AM – 4:30 PM, though as the clinic grows, hours may shift based on operational needs — for example, toward a later window like 10:00 AM – 6:30 PM. Like any busy clinic, some days will run a little longer and some weeks will be lighter than others. We focus on the work getting done well, and we'll always communicate planned schedule changes with reasonable advance notice. If you take pride in doing everyday things well — and you care about the families on the other side of that work — we'd love to hear from you.

Job Description NTB / Mavis Tires & Brakes at Discount Prices - Automotive Assistant & Service Managers NTB is proud to join the Mavis Tire Family. We're looking for full-time Automotive Assistant and Service Managers to join Team Mavis at one or our state-of-the-art automotive service and retail tire sales centers in the Lanham, MD area. With over 2,000 retail locations, Mavis is one of the largest tire sales and automotive repair chains in the United States. About the Position of Assistant Manager As a future leader of Mavis, the Assistant Manager supports the Store Manager to ensure each Mavis retail location operates efficiently, safely and effectively. Using fundamental leadership skills, Assistant Managers are responsible for enforcing established policies, procedures and standards, scheduling mechanics/technicians work, managing outside orders, ensuring the quality and timely completion of jobs, meeting customer expectations, and the safety of team members. About the Position of Service Manager The Service Manager is responsible for assisting customers with tire selections and recommending necessary under-car repair services. In addition, to ensure complete customer satisfaction by delivering timely completion of high-quality vehicle repair and maintenance, Service Managers must direct the workflow of Mechanics, Alignment Technicians and Tire Technicians and stage vehicle repair/maintenance work. While driving the sales initiatives of Mavis, Service Managers must communicate directly with customers, assess customer needs, provide information regarding requested and/or necessary automotive repairs and maintenance, ensure customers are satisfied with their in-store experience and strive to meet customer expectations. Employee Benefits At Mavis, we understand that our people drive our success. We provide our team members with competitive weekly pay, including weekly incentive compensation, a good working environment and an excellent combination of additional benefits like health, dental and vision insurance, a 401(k) retirement savings plan with employer match, paid vacations, paid time off, paid holidays, life insurance, on-the-job training, and opportunities for career growth and advancement. Qualifications We recruit team members who share our commitment to providing complete customer satisfaction and delivering the highest quality service. To be eligible for the position of Automotive Assistant / Service Manager, you must (1) be at least 18 years of age; (2) be legally authorized to work in the United States; and (3) possess (i) 1 year of experience and/or training in automotive parts and/or tire sales, (ii) 1 year of experience and/or training in automotive repairs/maintenance, or (iii) any combination of education, training, and experience which demonstrates the ability to perform the duties and responsibilities of the position. What are you waiting for? APPLY NOW! Candidates can apply online at www.mavis.com/careers. OPEN INTERVIEWS ARE AVAILABLE 7 DAYS A WEEK! Simply walk in during store hours for an immediate interview. If you have any additional questions, you may call the Recruitment department toll-free # at 844-375-3995. For more information about Mavis, please visit www.mavis.com. Mavis is an Equal Opportunity Employer Job Posted by ApplicantPro Company DescriptionMavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value. We're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!Mavis is a national leader in tire and automotive services, boasting a family of brands which include Mavis Discount Tire, Mavis Tires & Brakes, Midas, Express Oil Change & Tire Engineers, Brakes Plus, Tire Kingdom, NTB (National Tire & Battery), Town Fair Tire, and Tuffy. From tires, oil changes, brakes, alignments, and batteries, to suspensions, exhaust work, and state inspections, we deliver it all with the same honest, community-first service that we’ve been known for since 1949. With more than 3,500 owned and franchised retail locations across the U.S. and Canada, Mavis serves millions of drivers each year, with a commitment to dependability, safety, convenience, and value.\r\n\r\nWe're always looking for Team Members to share our commitment to being the most dependable partner for all car owners. Come join us today!

Job Description Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services. More about the role • Greet customers and assess their vehicle service needs in a friendly and professional manner., • Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time., • Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations., • Provide accurate cost estimates and obtain customer authorization before initiating repairs., • Keep customers informed about the status of their vehicle and any changes to the estimated completion time., • Maintain detailed records of all customer interactions, services performed, and parts used., • Promote dealership services and products to enhance customer satisfaction and drive business growth. What we look for • Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred., • Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach., • Familiarity with automotive service software and Microsoft Office Suite., • Basic understanding of automotive systems and repair procedures. Benefits • Health, dental, and vision insurance, • Life insurance options, • Short-term and Long-term disability insurance, • 401(k) plan with company match, • Paid time off and holiday leave, • Opportunities for professional development and growth Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

Job Description Overview Group 1 Honda Greenbelt is looking for a motivated and customer-focused Automotive Service Advisor to join our growing team. This role is ideal for individuals who thrive in a fast-paced environment, enjoy building customer relationships, and are passionate about delivering an exceptional service experience. Responsibilities • Schedule and confirm appointments to ensure smooth customer experience, • Create transparent repair orders with accurate cost and time estimates, • Communicate with technicians and parts team to guarantee timely service completion, • Provide regular updates to customers on the status of their vehicle, • Maintain strong product knowledge to assist with service needs and warranty information Qualifications • Automotive Service Advisor experience is required., • Must be available to work Monday through Saturday, • Positive & Friendly Attitude, • Interpersonal Communication skills, • Basic computer skills, • Strong desire to provide an exceptional client experience, • Ability to achieve targeted goals, • High School Diploma or equivalent, • Must have a Valid Driver’s License, • Must pass background check, MVR, and drug screening What We Offer: • Market-leading pay based on experience, • Health, Dental, Vision, Life, and Disability insurance, • 401(k) plan with company match, • Paid Time-Off, • Employee Stock Purchase Plan, • Employee Vehicle Purchase Program, • Professional work environment with job training, provided equipment, and advancement opportunities, • Structured, paid training leading to manufacturer and Group 1 recognition, • Pinnacle Awards Program The compensation for this position is wholly commission-based. As a result, compensation may vary based on several factors, including individual performance and market conditions. The range in monthly compensation reasonably expected for this position is $4,166–$6,833.

Job Description Bright Day Pediatrics Therapies is currently looking for a Clinic Coordinator. Below are the details of the position: Salary: $56,000 – $60,000/year (commensurate with experience) Type: Full-time, onsite Location: NW Washington, DC (Palisades/Georgetown) Perk: Free onsite parking Schedule: Salaried, full-time. Generally 8:00 AM – 4:30 PM OR 10am-6:30pm; hours may shift as the clinic grows. About Bright Day Bright Day Pediatric Therapies is a new multidisciplinary center serving children with autism and related developmental needs. We currently provide ABA Therapy and will be expanding to include Speech and Occupational Therapy later this year, to provide a truly coordinated, one-stop center-based setting. Families often come to us at a moment that feels uncertain or overwhelming. Our goal is to make high-quality care easier to access, easier to understand, and easier to sustain. We’re building Bright Day to be: Thoughtful and well-organized for families Supportive and well-run for clinicians Focused on meaningful, real-world progress for children Care that feels simple. Progress that’s powerful. This work matters deeply to the families we serve—and we look for people who feel a connection to that. About the Role This role is the operational backbone of the clinic and a direct support to the Founder. It exists to make sure that families are heard and guided, that the clinical schedule holds together across a growing roster of clients and staff, that intake and insurance authorizations move forward without delays, and that the clinic runs smoothly every day. You'll be the first person families interact with, often at a stressful moment in their lives. That means being warm, responsive, and organized, even when you're juggling multiple things at once. Inside the clinic, you'll make sure information is complete and accurate, the space is ready, and nothing falls through the cracks. You'll also serve as the Founder's right hand, managing calendar, coordinating vendors, handling client and candidate logistics, and picking up whatever needs doing on a given day. The work is detail-oriented and process-driven. As the clinic grows, the mix of responsibilities will shift, but the core of the role stays the same: keeping things organized, moving, and well-run. When this role is working well, clinicians are focused on care, families experience the clinic as well-run, and the Founder is freed up to grow the business. It is the kind of role where the quality of your work and professionalism is felt and the impact is real. What You’ll Do Build and Manage the Client Schedule This is one of the most complex parts of the role. On any given day, each RBT sees 2–3 clients, and each client works with 2–3 RBTs. Every client has a different schedule, every RBT has a different schedule, and as we grow, we're adding new clients and new staff regularly. You'll build and maintain daily schedules with input from clinical leads, balancing authorized hours, staff availability, and consistent RBT-client pairings. When things shift, you'll need to adjust the schedule without losing the thread. You'll also speak directly with families about scheduling, which sometimes means guiding a family toward a start time that works best for their child's access to care, even when it requires a change to their routine. Success Looks Like: The schedule works. Clinicians know where they're going each day. Families feel their child's schedule was handled thoughtfully. Conflicts and gaps are caught before they cause problems. Run intake and coordinate authorizations The intake process is end-to-end: speaking with families to understand their child's needs and availability, describing the clinical work we do in terms a family can picture their child benefiting from, submitting paperwork for eligibility verification, recording benefits, preparing insurer-specific documentation for assessment authorization, scheduling the assessment, then submitting for treatment authorization. Each insurer has different requirements, and you'll learn to navigate them. Learn and independently operate the clinic's core systems: our electronic medical record (Passage Health), our third-party billing and authorization partner (Missing Piece), and our payment platform (Square). Enter accurate patient information into Passage Health. Send required materials to Missing Piece. Track re-authorization timelines and required documentation using Passage Health and Excel. Process weekly payments from commercially insured families via Square. Follow up on outstanding items and flag delays early. Success Looks Like: Intake is complete, accurate, and efficient. Re-authorizations start and finish on time. Payments are collected consistently. The Founder doesn't need to be in these systems for routine operations. Support the Founder & Day-to-Day Operations Handle delegated tasks — research, follow-ups, outreach, tech implementation, document prep — with minimal direction and reliable follow-through. Success Looks Like: The Founder can hand something off and trust it's done. You anticipate or figure out what's needed in the process of executing, not just respond to what's asked. Support Families and Communication Answer phones, emails, and faxes and provide information that helps our stakeholders (parents and referrers) understand what to expect and what’s needed from them. Keep communication clear and consistent, so families and referrers always know where things stand. Success Looks Like: Stakeholders feel informed, supported, and not left wondering what comes next. Keep the clinic running day to day Open and/or close the clinic (schedule dependent). Keep the space clean, organized, and stocked. At Bright Day, everyone helps with end-of-day cleanup, even the Founder. A clean, organized clinic is part of the care we provide to our clients and to each other. Success looks like: You take pride in the physical space and realize that a clean, organized clinic is a vital part of the care we provide. Help us improve over time Notice where things get confusing or inefficient. Suggest practical improvements. Work closely with leadership and clinical staff to address issues. Help document our 'Standard Operating Procedures' (SOPs) so that as we grow, our quality stays the same. Who This Role Is a Good Fit For You're Type-A in the best sense: You like systems, you like things buttoned up, and loose ends bother you. You thrive when you're busy and managing a lot of moving pieces at once. You're good with people: You can balance a family's needs against the clinic's constraints and land on something that works, without leaning on pressure. You communicate clearly and professionally. You like having ownership over your work. You take pride in things running smoothly. You're comfortable switching between high-level coordination and everyday tasks without seeing anything as "below you." You are excited to help create the checklists and workflows that don't exist yet. You learn new software and systems quickly — and enjoy figuring them out. The work we do and the families we serve resonate with you. Bachelor's degree or equivalent is required; clinic or healthcare experience is a plus. Who This Role Is Not a Fit For Juggling a lot of competing demands at once leaves you stressed out and drained. You tend to leave things partially complete. You need constant direction to stay on track. You prefer a slower or more structured environment. This role isn’t for everyone and that’s ok. Growth Opportunity For someone who masters the fundamentals of this role and grows with the clinic, there is a natural path toward a Clinic Manager role over time. We'd love to promote from within, but the foundation is doing this job exceptionally well first. Compensation $56,000-$60,000/year, depending on experience Full-time position Paid holidays and time off, plus access to the District’s Paid Family Leave Program (up to 14 weeks off) Health care stipend Access to company 401(k) program Based in our NW Washington, DC clinic (Palisades/Georgetown, free onsite parking) Schedule: This is a salaried, full-time role. Core hours are generally 8:00 AM – 4:30 PM, though as the clinic grows, hours may shift based on operational needs — for example, toward a later window like 10:00 AM – 6:30 PM. Like any busy clinic, some days will run a little longer and some weeks will be lighter than others. We focus on the work getting done well, and we'll always communicate planned schedule changes with reasonable advance notice. If you take pride in doing everyday things well — and you care about the families on the other side of that work — we'd love to hear from you.

Job Description Are you interested in supporting people and helping them plan their goals and dreams? Do you embrace person-centered thinking? Do you have the determination, communication, and advocacy skills to go above and beyond to help others? If your answer is yes, then we have the perfect position for you here at Ardmore! WHO WE ARE Ardmore has been growing dreams and empowering people with intellectual and developmental disabilities in Prince George’s County, Maryland and the surrounding region since 1963. Our person-centered approach to support is rooted in the belief that every person, regardless of his or her differing ability, has the right to have control over their own life. At Ardmore, we promote choice, responsibility, maximum self-sufficiency and being IN-COMMUNITY-TOGETHER. WHAT YOU WILL DO As the Internal Case Manager (PCP Specialist) you will be responsible for ensuring that all the support needs of a person receiving services are met by developing the agency’s plan to meet the person’s choices as articulated in their Person-Centered Plan. The ICS is accountable for Ardmore’s responsibilities concerning the creation of the Person-Centered Plan. The ICS functions as an expert in person centered thinking philosophy and its tools. They are responsible for all reporting, goal submission, monitoring documentation including on-going program data, as well as the monitoring of the established goals and the implementation of various plans. You Will Also Do the Following as the Internal Case Manager (PCP Specialist): • Maintain strong and effective working relationships with families, guardians, friends, community coordination staff and other program staff for the individuals we support., • Function as an expert in the philosophy of person-centered thinking and use of PCT tools. Consult with staff during all phases of the person-centered planning process particularly during the assessment and goal planning phase., • Provide staff and home providers with information about community resources for the people served., • Consult with managers and supervisors who train staff how to implement Person-centered plans, goals, and maintain data and documentation., • Ensure that the supports needed for each person is consistent with the resources provided and funding during the Person-Centered Planning with the CCS agency., • Participates in all internal assessments for people as well as taking a lead role with external assessments, such as the Supports Intensity Scale., • Monitor program implementation by checking records, reviewing data regularly, observing staff and interviewing people supported, staff and relevant others., • Train staff as to Ardmore expectations regarding people served and the philosophy and practices of person-centered thinking., • Establish and maintain and keep current the records of all individuals who receive support emphasizing digital databases but including paper records as well as., • Consults with managers and supervisors who train direct care professionals and others, how to document and keep data, and access and utilize database records., • Participates in Incident Reporting and investigations and may assume some responsibilities in the area of providing documents or directions to obtain documents as requested for investigations., • Particularly with the above listed duties, and in regard to all aspects of the Person-Centered Plan and its processes, satisfies all regulatory requirements, such as COMAR and CMS HCBW regulations, agency policies and grant directed obligations., • Maintain ongoing positive communication with DDA, community coordination agencies, and other service providers on behalf of people being served., • Coordinate and support with benefits and financial matters, acting as a benefit advisor to the person., • Advocate for the people we support as well as promote self-advocacy on all levels., • Model current and appropriate language when referring to Ardmore services and those who are utilizing its services. Other Skill Areas • Coordinate community-based social, recreational, and programmatic activities of individuals served, consistent with support plans., • Cultivate and maintain a strong and positive team culture., • Must be confident and comfortable working in the field independently. WHAT YOU WILL BRING • Bachelor’s Degree in the Human Services field., • Should have 3-5 years case management experience, • Interest or passion of supporting people with intellectual and developmental disabilities in achieving their dreams/goals required., • Must have a valid driver’s license and requires regular travel throughout assigned region., • Must have excellent time management and customer service skills., • Strong ability to think creatively and develop strong internal and external relationships and resources is required., • Must have strong computer skills to operate internal as well as external databases in a superlative manner,, • Develop knowledge of Social Security, SSI, and other benefits and regulations germane to the field., • Knowledge of ASL a plus. WHY YOU’LL LOVE ARDMORE We offer an exceptional benefits package including: • Generous Vacation and Sick Leave (full-time and part-time eligibility), • 403B Retirement Plan Match (Up to 6%), • 10 Paid Holidays and 2 Floating Holidays, • Employee Discounts (Groupon, Six Flags, Touro University, Hertz car rentals, AMC Theaters Dell computers, etc.), • Paid On-site Trainings!, • Work in a hybrid environment combining in office and remote work is required. Current requirements are at least 3 days in office. And much more! Ardmore Enterprises has implemented a mandatory COVID-19 vaccination policy. All employees are required to have the vaccination or has started the vaccination process prior to hiring. Unless a religious/medical exemption is requested. Ardmore Enterprises is an Equal Employment Opportunity. We welcome and encourage diversity, equity, and inclusion in the workplace regardless of race, disability, gender, religion, color, age, national origin, genetics, sexual orientation, gender identity, or veteran status. SALARY RANGE: $65K - $68K

Job DescriptionFar East Motors is a family-owned independent repair shop that has served our community for over 30 years. We're known for honest recommendations, exceptional customer service, and a team-first culture where employees are respected and supported. We are searching for an automotive service advisor, with experience in an independent auto repair shop, that can provide amazing customer service and help our customers feel comfortable that the money they are spending is an investment in their vehicle. We do things a little differently at our shop and want someone who is open to learning processes that have proven to create an environment that is free from chaos. This role is very important to the success of our business. The primary responsibility of this role is helping customers understand their vehicle's needs by professionally presenting technician recommendations and guiding them through repair decisions with confidence and transparency. Some of the benefits of working with us include: • Competitive compensation with performance incentives., • Strong, consistent earning potential., • Technician Diagnostics you can stand behind and feel comfortable selling!, • Company Paid Training., • A team that wants to help you succeed!, • Health, dental, and vision insurance., • Paid Time Off. Applicants must have a professional appearance, an extremely positive attitude, a willingness to learn, and an understanding that we are a team and depend on each other to succeed and grow. You also must be great with customers, motivated, and honest. The ability to retain information and build relationships with technicians are key to being successful. Pay plan will vary based on ability and experience. If you are the one we are looking for, you will be compensated well. We know the best service advisors are probably already employed. If you're looking for a shop where your work is appreciated, your input matters, and you're treated like part of the family—not just a number—we'd love to have a conversation. All inquiries will be kept completely confidential.

Job Description About the Humane Rescue Alliance (HRA) For more than 150 years, the Humane Rescue Alliance has championed the protection of animals, support for people, and service to the community. With campuses in the District of Columbia and New Jersey, along with the nation’s leading pet transport initiative, it stands as the largest and most comprehensive animal services provider in the region. Each year, HRA transforms the lives of tens of thousands of animals through rescue and adoption, humane protection, access to medical care, innovative community programs, and legislative leadership. Its broad reach and deep expertise enables HRA to reimagine traditional sheltering and address the most complex challenges facing animals and the people who love them. Job Summary The Humane Rescue Alliance (HRA) seeks a dedicated Community Clinic Coordinator to join our dynamic medical team. This role combines hands-on veterinary technical work with critical administrative and operational support to ensure animals in our care and those we serve in the community receive high-quality, compassionate medical services. This role will rotate between medical and administrative functions primarily at our community clinic in Southeast Washington D.C. The successful candidate will serve as a critical link between the clinic and the community by coordinating daily operations, providing direct animal care, and exceptional customer service. This role will support the Director of Medical Programs in expanding services and implementing new programs. This role is ideal for someone with strong technical skills in veterinary medicine who also demonstrates effective leadership, excels in organization, communication, and client service in a fast-paced environment. The Role: What You’ll Do Clinical & Technical Support • Assist veterinarians during patient appointments, obtain patient histories, perform diagnostics, administer treatments, and review discharge instructions., • Provide surgical support including preparation, induction, intubation, anesthesia monitoring, recovery, and emergency intervention., • Collect, prepare, and analyze laboratory samples; calculate, administer, and record medications; maintain controlled drug logs and fill prescriptions., • Perform and assist with humane euthanasia when necessary., • Train new and existing staff in daily operations, technical skills, and safety protocols., • Maintain medical and laboratory equipment. Administrative & Operational Coordination • Oversee daily clinic operations to ensure efficient workflow and high-quality patient care., • Coordinate scheduling of medical appointments and surgery., • Utilize practice management software to maintain accurate and complete medical records., • Manage clinic inventory., • Provide excellent customer service by responding to inquiries, explaining procedures, and providing client education., • Address and escalate safety concerns or client service issues promptly and appropriately., • Assist in developing and implementing standard operating procedures (SOPs) to maintain consistency and compliance with organizational and regulatory standards., • Collaborate with the Director of Medical Programs to identify opportunities for workflow improvement and program enhancement., • Provide support to the Director of Medical Programs in the development and implementation of new community initiatives., • Other duties as assigned.About You: Skills & Qualifications, • Experience working in a veterinary environment, animal hospital or animal shelter, demonstrating strong organizational skills required. Certified or Licensed Veterinary Technicians are encouraged to apply., • One or more years of customer service, administrative, or clinic operations experience in a fast-paced environment, with proven ability to train others, prioritize tasks, and maintain efficient workflows., • One or more years of experience in a leadership role overseeing veterinary support staff or clinic operations., • Proficient technical skills including administering medications, phlebotomy, IV catheter placement, anesthesia monitoring, and lab diagnostics., • Knowledge of restraint and animal handling techniques, animal safety practices, and recognition of behavior patterns., • Proficient in Microsoft365, shelter and practice management software, and internet applications., • Strong interpersonal skills with a customer-service orientation; able to communicate in a professional, empathetic manner with staff, clients, and volunteers., • Ability to work evenings, weekends, and holidays as scheduled., • Successful completion of a Euthanasia Certification program within 6 months of hire., • Previous Fear Free Certification or successful completion of Fear Free Shelter certification within 6 months of hire., • Ability to work independently and collaboratively in high-stress, fast-paced environments with multiple priorities., • Passion for HRA’s mission and commitment to caring for all animals regardless of species, age, or temperament. Qualifications – Education & Experience • Five or more years of experience in veterinary practice preferred., • One or more years of customer service or administrative experience preferred., • One or more years of experience in a leadership or supervisory role., • Certified/Licensed Veterinary Technician are encouraged to apply.Where You'll Work: Physical Requirements & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential functions. • Ability to lift 50 pounds unassisted regularly, 50+ pounds assisted., • Must be comfortable working with cats, dogs, small animals, reptiles, fish, and wildlife., • Daily strenuous physical activity including lifting, bending, stooping, and crouching., • Exposure to deceased, fractious, or aggressive animals; zoonotic diseases; allergens; and unpleasant noises, odors, or sights., • Regular use of computer, phone, and office equipment. Ready to Make an Impact? Apply today and become part of a team where your compassion, skills, and commitment will directly save lives and strengthen communities. The Humane Rescue Alliance (HRA) offers a comprehensive benefits package including healthcare, vision, dental and select offerings for pets. Additional information may be provided upon request. Multilingual candidates are encouraged to apply. A salary premium may be offered for multilingual candidates who demonstrate proficiency in written and oral testing. HRA is committed to being an Equal Opportunity Employer, and does not discriminate because of race, color, creed, gender, religion, national origin, disability, age, pregnancy, genetic predisposition or carrier status, marital status, citizenship status, or sexual orientation. Accommodation will be provided to qualified individuals requiring them.

Job Description Holy Trinity Catholic Church, a 230+-year-old Jesuit parish and school in Georgetown, Washington, DC, seeks an energetic, experienced person to assist our facility director in maintaining and managing our urban campus. Holy Trinity facilities office manages an operating budget of over $1.8 million dollars and engages contractors to perform work from a capital reserve budget of over $2.5 million. The Assistant will perform a range of maintenance and administrative duties, including directing custodial staff and contractors, tracking and processing invoices, and dealing with a range of contractors. The best candidate will have experience in basic plumbing, carpentry, HVAC and repair tasks. Holy Trinity’s facilities operations are cutting edge with several energy saving initiatives and best practices coming on line. This position will have opportunities to learn and innovate. The position is full-time with benefits and has a salary between 65-80 thousand dollars. The successful candidate will have at least a high-school diploma, 2-3 years of experience in facilities, maintenance or construction work, ideally with a faith-based or educational organization. She/he will also need strong written and interpersonal communication skills, and proficiency in various disciplines (HVAC, plumbing, electrical, carpentry). Spanish language skills are a plus. You need to be able to work collaboratively, exercise discretion, and manage multiple projects in a dynamic setting. More information is available at https://trinity.org/jobs/. How to apply: The position is open until filled. Qualified candidates should e-mail a cover letter and résumé to Tom Favret, managing director, to jobs@trinity.org. Please include the position title in the subject line.

Job Description Bright Day Pediatrics Therapies is currently looking for a Clinic Coordinator. Below are the details of the position: Salary: $56,000 – $60,000/year (commensurate with experience) Type: Full-time, onsite Location: NW Washington, DC (Palisades/Georgetown) Perk: Free onsite parking Schedule: Salaried, full-time. Generally 8:00 AM – 4:30 PM OR 10am-6:30pm; hours may shift as the clinic grows. About Bright Day Bright Day Pediatric Therapies is a new multidisciplinary center serving children with autism and related developmental needs. We currently provide ABA Therapy and will be expanding to include Speech and Occupational Therapy later this year, to provide a truly coordinated, one-stop center-based setting. Families often come to us at a moment that feels uncertain or overwhelming. Our goal is to make high-quality care easier to access, easier to understand, and easier to sustain. We’re building Bright Day to be: Thoughtful and well-organized for families Supportive and well-run for clinicians Focused on meaningful, real-world progress for children Care that feels simple. Progress that’s powerful. This work matters deeply to the families we serve—and we look for people who feel a connection to that. About the Role This role is the operational backbone of the clinic and a direct support to the Founder. It exists to make sure that families are heard and guided, that the clinical schedule holds together across a growing roster of clients and staff, that intake and insurance authorizations move forward without delays, and that the clinic runs smoothly every day. You'll be the first person families interact with, often at a stressful moment in their lives. That means being warm, responsive, and organized, even when you're juggling multiple things at once. Inside the clinic, you'll make sure information is complete and accurate, the space is ready, and nothing falls through the cracks. You'll also serve as the Founder's right hand, managing calendar, coordinating vendors, handling client and candidate logistics, and picking up whatever needs doing on a given day. The work is detail-oriented and process-driven. As the clinic grows, the mix of responsibilities will shift, but the core of the role stays the same: keeping things organized, moving, and well-run. When this role is working well, clinicians are focused on care, families experience the clinic as well-run, and the Founder is freed up to grow the business. It is the kind of role where the quality of your work and professionalism is felt and the impact is real. What You’ll Do Build and Manage the Client Schedule This is one of the most complex parts of the role. On any given day, each RBT sees 2–3 clients, and each client works with 2–3 RBTs. Every client has a different schedule, every RBT has a different schedule, and as we grow, we're adding new clients and new staff regularly. You'll build and maintain daily schedules with input from clinical leads, balancing authorized hours, staff availability, and consistent RBT-client pairings. When things shift, you'll need to adjust the schedule without losing the thread. You'll also speak directly with families about scheduling, which sometimes means guiding a family toward a start time that works best for their child's access to care, even when it requires a change to their routine. Success Looks Like: The schedule works. Clinicians know where they're going each day. Families feel their child's schedule was handled thoughtfully. Conflicts and gaps are caught before they cause problems. Run intake and coordinate authorizations The intake process is end-to-end: speaking with families to understand their child's needs and availability, describing the clinical work we do in terms a family can picture their child benefiting from, submitting paperwork for eligibility verification, recording benefits, preparing insurer-specific documentation for assessment authorization, scheduling the assessment, then submitting for treatment authorization. Each insurer has different requirements, and you'll learn to navigate them. Learn and independently operate the clinic's core systems: our electronic medical record (Passage Health), our third-party billing and authorization partner (Missing Piece), and our payment platform (Square). Enter accurate patient information into Passage Health. Send required materials to Missing Piece. Track re-authorization timelines and required documentation using Passage Health and Excel. Process weekly payments from commercially insured families via Square. Follow up on outstanding items and flag delays early. Success Looks Like: Intake is complete, accurate, and efficient. Re-authorizations start and finish on time. Payments are collected consistently. The Founder doesn't need to be in these systems for routine operations. Support the Founder & Day-to-Day Operations Handle delegated tasks — research, follow-ups, outreach, tech implementation, document prep — with minimal direction and reliable follow-through. Success Looks Like: The Founder can hand something off and trust it's done. You anticipate or figure out what's needed in the process of executing, not just respond to what's asked. Support Families and Communication Answer phones, emails, and faxes and provide information that helps our stakeholders (parents and referrers) understand what to expect and what’s needed from them. Keep communication clear and consistent, so families and referrers always know where things stand. Success Looks Like: Stakeholders feel informed, supported, and not left wondering what comes next. Keep the clinic running day to day Open and/or close the clinic (schedule dependent). Keep the space clean, organized, and stocked. At Bright Day, everyone helps with end-of-day cleanup, even the Founder. A clean, organized clinic is part of the care we provide to our clients and to each other. Success looks like: You take pride in the physical space and realize that a clean, organized clinic is a vital part of the care we provide. Help us improve over time Notice where things get confusing or inefficient. Suggest practical improvements. Work closely with leadership and clinical staff to address issues. Help document our 'Standard Operating Procedures' (SOPs) so that as we grow, our quality stays the same. Who This Role Is a Good Fit For You're Type-A in the best sense: You like systems, you like things buttoned up, and loose ends bother you. You thrive when you're busy and managing a lot of moving pieces at once. You're good with people: You can balance a family's needs against the clinic's constraints and land on something that works, without leaning on pressure. You communicate clearly and professionally. You like having ownership over your work. You take pride in things running smoothly. You're comfortable switching between high-level coordination and everyday tasks without seeing anything as "below you." You are excited to help create the checklists and workflows that don't exist yet. You learn new software and systems quickly — and enjoy figuring them out. The work we do and the families we serve resonate with you. Bachelor's degree or equivalent is required; clinic or healthcare experience is a plus. Who This Role Is Not a Fit For Juggling a lot of competing demands at once leaves you stressed out and drained. You tend to leave things partially complete. You need constant direction to stay on track. You prefer a slower or more structured environment. This role isn’t for everyone and that’s ok. Growth Opportunity For someone who masters the fundamentals of this role and grows with the clinic, there is a natural path toward a Clinic Manager role over time. We'd love to promote from within, but the foundation is doing this job exceptionally well first. Compensation $56,000-$60,000/year, depending on experience Full-time position Paid holidays and time off, plus access to the District’s Paid Family Leave Program (up to 14 weeks off) Health care stipend Access to company 401(k) program Based in our NW Washington, DC clinic (Palisades/Georgetown, free onsite parking) Schedule: This is a salaried, full-time role. Core hours are generally 8:00 AM – 4:30 PM, though as the clinic grows, hours may shift based on operational needs — for example, toward a later window like 10:00 AM – 6:30 PM. Like any busy clinic, some days will run a little longer and some weeks will be lighter than others. We focus on the work getting done well, and we'll always communicate planned schedule changes with reasonable advance notice. If you take pride in doing everyday things well — and you care about the families on the other side of that work — we'd love to hear from you.

Job Description Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services. More about the role • Greet customers and assess their vehicle service needs in a friendly and professional manner., • Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time., • Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations., • Provide accurate cost estimates and obtain customer authorization before initiating repairs., • Keep customers informed about the status of their vehicle and any changes to the estimated completion time., • Maintain detailed records of all customer interactions, services performed, and parts used., • Promote dealership services and products to enhance customer satisfaction and drive business growth. What we look for • Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred., • Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach., • Familiarity with automotive service software and Microsoft Office Suite., • Basic understanding of automotive systems and repair procedures. Benefits • Health, dental, and vision insurance, • Life insurance options, • Short-term and Long-term disability insurance, • 401(k) plan with company match, • Paid time off and holiday leave, • Opportunities for professional development and growth Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

Job Description Ourisman, Trusted Tradition Here's to those who think differently. The ones who think that a car dealership's first priority should be the guest. Such a candid idea could only come from Ourisman. Because we're forward thinking, just like the communities we serve. Individuals who won't be constrained by how things "have always been done", but instead strive to do things "how they could be done" and "how they should be done." It is a philosophy we have infused into every fabric of our dealerships, from the bottom up, in every department, and in every Ourisman team member. Changing the way we all think about car buying is just the beginning. Role Summary Ourisman Automotive Group is seeking a motivated and customer-focused Service Advisor to join our team. The Service Advisor is responsible for serving as a liaison between customers and our service technicians, ensuring that our clients receive timely and accurate vehicle maintenance and repair services. More about the role • Greet customers and assess their vehicle service needs in a friendly and professional manner., • Schedule appointments, and communicate work orders to technicians, ensuring that repairs and maintenance are performed accurately and on time., • Advise customers on necessary vehicle services and repairs, providing clear and detailed explanations., • Provide accurate cost estimates and obtain customer authorization before initiating repairs., • Keep customers informed about the status of their vehicle and any changes to the estimated completion time., • Maintain detailed records of all customer interactions, services performed, and parts used., • Promote dealership services and products to enhance customer satisfaction and drive business growth. What we look for • Previous experience as a Service Advisor or in a similar role in the automotive industry is preferred., • Excellent communication and interpersonal skills, strong organizational abilities, and a customer-oriented approach., • Familiarity with automotive service software and Microsoft Office Suite., • Basic understanding of automotive systems and repair procedures. Benefits • Health, dental, and vision insurance, • Life insurance options, • Short-term and Long-term disability insurance, • 401(k) plan with company match, • Paid time off and holiday leave, • Opportunities for professional development and growth Ourisman Automotive Group is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Should you require accommodation during the interview process, please advise the hiring manager when contacted for an interview.

Job DescriptionWASHINGTON DC METRO's NEWEST GENESIS STORE GRAND OPENING! Location: Marlow Heights Md Employment Type: Full‑Time Compensation: $85K to $120K About Us Genesis represents the new standard in modern luxury—precision engineering, advanced technology, and award‑winning design. Genesis Corporate has a goal of 22 different models in our showroom by the year 2030, just 4 short years! With additional choices in MAGMA, the state of the art high performance, high revving racing machines! Our service department is growing, and we’re seeking a skilled, motivated Automotive Service Advisor who takes pride in high‑quality workmanship and wants to grow with a premium brand. Upgraded State of the Art Ultra Clean Facility. Large & Loyal Customer Base =plenty of work. 5 Day work schedule with NO Sundays and Flexible Schedules. Excellent health and dental package at very affordable pricing Full Time Positions at Passport Automotive group are eligible for the following benefits: Health Insurance Single, Single plus one and Family. Dental Insurance Single, Single plus one and Family. Vision Insurance Single, Single plus one and Family. PTO (Paid Time Off) in accordance with company policy Holidays in accordance with company policy 401k Plan Disability Insurance in accordance with company policy. Career Advancement Opportunities within Passport; Example – Team leader, Service manager, Service Director Previous Customer Service work required. Powered by JazzHR lnU9ozgnOJ

Job DescriptionCompany Description Better Morning emerged as an outpatient behavioral health practice in Ashburn, VA in the year of 2014. In addition to providing counseling from the Ashburn office, Better Morning started off as a certified provider for intensive in home and community-based services (IHCBS), for at risk youth in District of Columbia. In August of 2017, Better Morning was certified as a Core service agency (CSA) by DC Department of Behavioral Health. Better morning founder’s passion for at risk youth and their family were the motivation to keep expanding the evidenced based programs to meet the need of the underserved population. Job Description Clinical Care Coordinator -Extended Transitional Youth Housing Program We are seeking a compassionate and experienced Clinical Care Coordinator to join our Extended Transitional Youth Housing Program. This position plays a vital role in supporting youth ages 18–24 with behavioral health needs as they move toward stability, self-sufficiency, and long-term wellness. A Clinical Coordinator must be a master’s Level Licensed Social Worker, Counselor, or Psychologist with at least 5 years of experience including 3 years in a supervisory role in a clinical or behavioral health setting. The Clinical Coordinator will provide clinical supervision and oversight to the service provided to youth as well as direct behavioral health services to ETH clients. Regarding clinical supervision, this person is responsible for conducting at least bi-weekly direct supervision with case management staff to ensure appropriate treatment planning, intervention, and client progress. Regarding clinical services, this person is responsible for facilitating therapeutic groups as well as psychoeducational groups and individualized therapeutic to ETH clients. The Clinical Coordinator will also collaborate with Core Service or other Behavioral Health providers to ensure ETH clients are receiving mental health and substance abuse services timely and as appropriate including assessments and reassessments, and medication management services. Key Responsibilities: • Conduct comprehensive clinical assessments and develop individualized service plans in collaboration with residents., • Provide clinical oversight and care coordination for youth with complex behavioral, emotional, and social needs., • Serve as the primary liaison between youth, mental health providers, case managers, housing staff, and other community partners., • Monitor progress toward treatment goals and revise care plans as needed to ensure effective service delivery., • Facilitate access to mental health services, medical care, substance use treatment, educational/vocational programs, and life skills supports., • Maintain accurate documentation in compliance with regulatory and program standards., • Participate in team meetings, case conferences, and trainings to promote best practices and integrated care., • Support youth in developing coping skills, healthy routines, and pathways to independence. Qualifications • Master’s degree in social work, Counseling, Psychology, or a related field., • Must have DC license LGSE/LGPC, • Minimum 5 years of experience working with transitional-age youth or young adults with behavioral health needs., • Strong understanding of trauma-informed care, case management, and systems navigation., • Excellent interpersonal, organizational, and communication skills., • Ability to work collaboratively within a multidisciplinary team., • Familiarity with housing programs, Medicaid documentation, and youth development approaches is a plus. Additional Information Job Type: Full-time Pay: $70,000.00 - $73,000.00 per year Benefits: • 401(k), • Dental insurance, • Health insurance, • Paid time off Shift availability: Day Shift (Preferred) Ability to Commute: • Washington, DC 20019 (Required) Ability to Relocate: • Washington, DC 20019: Relocate before starting work (Required) Work Location: In person

Job DescriptionThe Clinical Coordinator oversees the day-to-day clinical services and interventions in the LAYC Housing Department. The Clinical Coordinator provides individual and group supervision, identifies staff’s training needs and identifies and organizes trainings that respond to those needs. The Clinical Coordinator ensures that the quality of services and interventions implemented by housing staff are in line with social work’s best practices and ensures that quality of services meets the DHS and LAYC standards of practice. JOIN US AND SUPPORT YOUTH TO LIVE, WORK, AND STUDY WITH DIGNITY, HOPE, AND JOY! Latin American Youth Center’s (LAYC) mission is to empower youth to achieve a successful transition to adulthood, through comprehensive and innovative programs that address youths’ social, academic, and career needs. To achieve this mission, LAYC provides services and opportunities to approximately 4,000 individuals annually to support academic achievement, promote healthy behavior, and guide youth towards successful adulthood. We believe in a future where all youth pursue their dreams, reach their goals and acquire the skills and self-confidence to live a life of purpose, connection, contribution and joy. COMPETITIVE BENEFITS In addition to a friendly work environment, we offer the following benefits to our employees. • Medical, dental, and vision plans with prescription coverage., • Employer-paid life insurance, • Voluntary long-term disability and supplemental life insurance, • Matching 401(k) program beginning at hire, • 3 weeks paid vacation leave per year; PTO is accrued, increasing to 4 weeks with tenure., • 12 paid holidays per year, 12 days paid sick leave per year and 4 wellness days. Sick and wellness days are prorated during your first year based on your start date, then available in full in subsequent years., • Eight weeks paid parental leave, including adoption and foster care., • Health club discounts, • One to two days per week of telework for most positions (eligible after first 60 days). ESSENTIAL RESPONSIBILITIES • Incorporates best practice model into housing programs’ staff practice;, • Standardizes individual and group supervision practice based on evidenced-based approaches; provides direct one-on-one clinical supervision and bi-weekly group sessions to all case managers., • Provides guidance, feedback, ideas and directives regarding clinical interventions and case management to housing staff, serves as lead in case conferences, trainings, case presentations, etc.;, • Provides guidance and education to Housing Program Managers around new, innovative and evidenced-based interventions effective for runaway and homeless youth;, • Develops and implements training plans for staff., • Works closely with Program Manager to ensure full staff participation in needed and required trainings;, • Meets with Program Managers weekly to discuss programs’ needs, staff performance, training needs, etc., • Provides feedback to staff regarding performance and compliance with different practice requirements and expectations., • Assists staff in the provision of crisis interventions and must be available to respond in person as necessary to emergency calls after office hours on a rotating basis;, • Oversees documentation by reviewing and approving documents including psychosocial assessments, individual plans of care, evaluation of individual plans of care, after care service plans, referrals and discharge plans;, • Authorizes referrals for mental health and/or substance abuse treatment services as appropriate for clients., • Leads bi-weekly meetings regarding challenging client cases with entire program staff;, • Assists in the admission of new residents; conducts second round interview to assess for clinical needs and safety of potential participants;, • Organizes and leads interdisciplinary meetings with other professionals involved in the provision of clinical and agency-wide services;, • Develops and implements quality assurance protocol for department in consultation with the program manager;, • Conducts annual performance evaluation of staff under direct supervision;, • Improves professional skills by attending workshops, seminars, and attends at least 40 hours of training annually per contract requirements., • Participates in weekly Case Review meetings with housing staff;, • Participates in weekly supervision with Program Manager;, • Ensures that all documentation in client case files are accurate and up-to-date with LAYC and DHS regulations by conducting quarterly reviews of randomly selected files;, • Participates in Treatment Plan meetings as invited by mental health providers and case managers when necessary for high clinically need client cases;, • Performs other activities specifically assigned by the Housing Department Director., • Adheres to all LAYC personnel policies. EDUCATION & EXPERIENCE REQUIREMENTS • Master's Level Licensed Social Worker, Counselor, or Psychologist with at least 5 years' experience including 3 years in a supervisory role in a clinical or behavioral health setting, • LICSW DC license, authorized to provide clinical supervision., • Minimum five-year experience in working with adolescents. SKILLS & QUALIFICATIONS • Knowledge of the Child Welfare System, Runaway and Homeless Youth Program, Department of Human Services policies, and community mental health and substance use resources, • Experience working in a community-based and multicultural setting using Trauma Informed Care and Positive Youth Development models, • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds., • Strong interpersonal and organizational skills., • Knowledge of community and local resources., • Flexible schedule, including occasional evenings for school events., • Bilingual or fluent/proficient: English and Spanish required., • Complete criminal and child abuse/neglect clearances., • Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment., • Ability to work well and communicate with culturally diverse populations., • LAYC/MMYC requires the COVID-19 vaccine of all its employees. You will be asked to provide proof of vaccination at the time of your interview and at your onboarding. PHYSICAL REQUIREMENTS This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally. LAYC/MMYC is an equal opportunity employer committed to providing opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or status within any other protected group. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. TO APPLY Please submit a cover letter and resume.

Job DescriptionJoin our team at Children's Choice, Inc. and make an impact in your community! We are looking for a highly organized individual with exceptional time management skills and experience working with children and families. If you are willing to make the commitment to help our families thrive, we believe YOU can make a lasting difference! JOB TYPE: Family Case Manager (Full Time) LOCATION: New Castle, DE QUALIFICATIONS: • Bachelor’s in Social Work or related field., • At least 1 consecutive year of child welfare experience, • Experience working with children and families in social services context, • Organization and strong time management skills, • Valid driver's license with properly registered and insured vehicle, • Proficient in Microsoft Office JOB DESCRIPTION: 1. Assessing the family and child(ren) using the Family Strengths and Needs Guide and Child Strengths and Needs Guide while helping the family develop a plan to mitigate the safety threats when safety threats are identified., 2. Developing a Family Service Plan with the family that addresses the identified needs related to risk and safety of a caseload of up to 12 families. 1. Reviewing the progress on the Family Service Plan with the family., 2. Assisting the family in building a support network. and facilitating Family Team Meetings., 3. Assisting the family in managing crisis situations and referring families to resources or services. To APPLY and learn more about Children's Choice, visit our website: http://www.childrenschoice.org

Job Description Rare Opportunity at Passport BMW – Suitland, MD Join the award-winning team at Passport BMW in Suitland, Maryland, and become part of one of the Washington Metro area’s premier luxury automotive destinations, backed by Passport Auto Group and the world-renowned BMW brand. We are seeking an exceptional BMW Service Manager who is passionate about delivering the ultimate premium ownership experience. In this key leadership role, you will: • Ensure every client receives the exceptional, white-glove service that defines the Passport BMW and BMW ownership experience, • Lead, train, motivate, and coach a high-performing service team, • Oversee all service operations and transactions while maintaining the highest standards of quality and efficiency, • Guarantee all maintenance and repairs are performed strictly in accordance with BMW factory guidelines and specifications The ideal candidate is a sales-oriented, customer-focused professional with a relentless work ethic and an unwavering commitment to excellence—someone who embodies Passport’s World Class Experience every single day. FIVE years minimum experience managing a Franchise Automobile Dealership, preferably High Line. 150k Is the starting point for this position. If you’re ready to lead a top-tier service department at one of the region’s most respected BMW centers, we want to hear from you. Apply today and take the wheel of your career at Passport BMW in Suitland, MD Powered by JazzHR rIl0KIWBfJ

Job Description Come join our awesome team as an Home Care Scheduler at the Senior Community Care of Maryland PACE. We are offering great benefits and terrific work environments! Senior Community Care of Maryland is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Enrollment Specialist Job Highlights: • 403(b) Retirement Plan;, • Career scholarships;, • Quality training, continuing career education and leadership programs;, • Medical, Dental and Vision Insurance, • Paid Time Off (Vacation, Holiday & Sick Days) About the job: The Home Care Scheduler is to provide efficient administrative services to the PACE Home Care department, resulting in the delivery of excellent internal customer service. To ensure all home care services approved by the IDT are scheduled efficiently to meet the needs of PACE participants. Pay: $45,000-$55,000 Annually Schedule: Monday-Friday 8:00 AM-5:00 PM Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • High School Diploma or GED required, • Hold a current certificate in Basic Life Support, or obtain within thirty (30) days of hire, • Minimum two (2) years administrative experience;, • Proficiency in Microsoft Word, Microsoft Excel, Power Point, E-mail and the Internet Preferred Skills: • C.N.A. license is preferred., • one-year staffing/scheduling and/or caregiving experience preferred. Essentials: • Monitor completion of home care tasks and shifts. Report any concerns related to attendance and performance to Home Care Manager and Personal Care Services Supervisor., • Oversee the staffing process; develop, maintain and update the Home Care schedule one-month in advance; coordinate referrals to contracted agency when approved by Home Care Manager; Report use of agency staff to Home Care Manager and assist with monitoring utilization of agency staff to meet home care needs., • Ensure participant home care schedules are accurate and up to date consistently reflecting care needs outlined in IDT approved plan of care., • Develop and maintain a good rapport with Home Care Staff and coordinate schedules per availability provided by Personal Care Services Supervisor., • Provide clerical support and assisting in various projects for Home Care., • Maintaining medical records including tracking, filing and data entry., • Perform routine sites visits as needed. May cover acute visits and backfill when scheduled staff are unavailable. Senior Community Care of Maryland - PACE: Senior Community Care of Maryland - PACE is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. PACE is a Program of All-Inclusive Care for the Elderly. Our team members include clinical professionals, personal care providers, van drivers, activity assistants and culinary employees among others. Unlike some clinical environments, PACE centers offer employees flexible work schedules, with most positions only requiring occasional weekends. Team members have an opportunity to get to know their patients and build meaningful relationships. In our 2022 Great Place to Work survey, employees said their work has a special meaning: this is not “just a job”. Create happiness for those who need it. Join us today!

Job DescriptionAbout the Job: 1920 Merch is a bold, purpose-driven brand inspired by the women’s suffrage movement, celebrating empowerment, history, and style through unique apparel and gifts. HBCU News is a culturally driven retail concept focused on education, heritage, and community, offering books, apparel, and merchandise that highlight the legacy and impact of Historically Black Colleges and Universities. Next Stop DC is a unique retail concept celebrating the history, culture, and legacy of trains, rail travel, and transportation. The store offers themed merchandise, gifts, collectibles, and educational products inspired by railway history and travel culture. Responsibilities: • Support the Store Manager in leading daily operations across both 1920 Merch, Next Stop DC, and HBCU retail spaces., • Assist in recruiting, training, and scheduling retail associates., • Help monitor daily and weekly sales goals and support strategies to improve store performance., • Ensure excellent customer service that aligns with the mission and values of both brands., • Maintain visual merchandising standards and assist with floor sets and displays., • Oversee inventory accuracy, restocking, and organization., • Ensure compliance with cash handling procedures and POS accuracy., • Assist with staff supervision, coaching, and performance feedback., • Support communication with headquarters regarding promotions and marketing initiatives., • Assist with creating and posting social media content when needed. Qualifications: • 1–2+ years of retail experience (lead or supervisory experience preferred)., • Strong leadership skills with the ability to support team management and daily operations., • Passion for culture, community, empowerment, and purpose-driven retail., • Strong communication, organization, and problem-solving skills., • Detail-oriented and dependable with a hands-on leadership approach., • Ability to multitask in a fast-paced retail environment., • Flexible availability, including weekends and holidays. Benefits: • Dental insurance., • Health insurance., • Paid time off., • Vision insurance.

Job Description Do you bring a strong retail presence and a passion for creating elevated shopping experiences? Do you thrive in fast-paced environments where details, presentation, and service all matter? Are you energized by leading from the floor while supporting strategy behind the scenes? Do you take pride in building something that feels truly "best of the best"? At Congressional Country Club, we are more than a club-we are a community of excellence. As the host of four Major Championships and future events, including the 2027 KPMG Women's PGA Championship, 2031 PGA Championship and 2037 Ryder Cup, we set the standard in golf and hospitality. With 36 holes of championship golf and a nationally recognized retail operation, we are committed to delivering an exceptional member experience at every touchpoint. The Role The Assistant Director of Golf Retail plays a key role in executing a best-in-class retail operation. This position partners closely with the Director of Retail to bring strategy to life, balancing exceptional member service with strong merchandising and operational execution. This is a hands-on role, supporting inventory management, buying strategies, visual presentation, and retail events. What You'll Do • Deliver world-class service through meaningful interactions with members and guests, • Create and uphold visually compelling, "best of the best" retail displays, • Utilize the Jonas POS system to manage SKUs, pricing, and merchandise receiving, • Keep stockrooms organized, efficient, and operationally strong, • Manage the full special-order process, ensuring accuracy, timeliness, and clear communication, • Partner with the Director of Retail on product assortment and buying strategies, • Monitor inventory levels and execute reorders to maintain proper stock levels, • Take ownership of returns and defective merchandise processes, • Support retail strategy execution across Golf, Tennis, and Aquatics retail areas, • Assist in planning, promoting, and executing Golf Shop events and tournaments, • Analyze sales trends to optimize inventory mix and turnover, • Build strong, professional relationships with members, team members, and vendor partners, • Support day-to-day operations at the sales counter as needed, • Prioritize and manage multiple responsibilities in a fast-paced environmentWhat You Bring, • 2+ years of merchandising or retail experience, • Private club experience preferred, but not required, • A passion for retail and delivering an elevated customer experience, • Strong organizational skills with attention to detail, • Ability to thrive in a fast-paced, high-expectation environment, • A team-first mindset with strong communication skills, • A proactive, "can-do" approach with a sense of ownershipWhat We Offer We invest in our team and support total well-being: • Full-time, on-site position with competitive compensation, • Complimentary meals and parking, • Health, dental, and vision insurance, • Flexible Spending Account (FSA), • 401(k) with company match, • Employee discounts on golf, tennis, fitness, and apparel Congressional Country Club is proud to be an Equal Opportunity Employer. Job Posted by ApplicantPro

Job DescriptionDescription: Objective: Reporting to the Branch Experience Manager, the Assistant Branch Experience Manager supports the overall administration of branch operations. This role helps drive revenue growth and product adoption, enhance member satisfaction, strengthen existing relationships, and reduce operational risk and member attrition. The position also supports the execution of branch-level promotional campaigns and product initiatives. Primary Responsibilities: • Oversees daily branch operations, including opening and closing procedures, vault management, cash drawers, the cash recycler, and ATM balancing., • Assists in training, directing, and monitoring branch personnel, including attendance and punctuality, and provides performance-related recommendations to the Branch Experience Manager., • Collaborates with branch personnel to strengthen cross-selling efforts and promote products that meet member needs., • Supports the Branch Experience Manager in communicating policy and procedural updates to branch staff., • Provides direct supervision to assigned staff, including approving corrections and overrides, ensuring compliance with credit union policies and procedures, and overseeing daily postings and reconciliations., • Conducts regular performance reviews of Member Experience Associates to ensure established standards are met., • Investigates and resolves member complaints by reviewing individual situations and addressing issues such as fees and related concerns., • Maintains operational controls to minimize risk to the credit union and performs monthly surprise cash audits, including ATM audits., • Serves as the subject matter expert in Meridian Link, managing in-person applications to ensure a smooth, clear, and engaging application experience., • Manages relationships for IDB Association accounts, including Staff, Family, and Retiree Associations., • Interview candidates for Member Experience Associate positions and may provide hiring recommendations to the Branch Experience Manager or serve as the selecting official., • Complies with all company policies and procedures and all applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and Office of Foreign Assets Control requirements., • Collects and analyzes data to prepare reports that support the review of branch and staff performance., • Serves as backup for any branch role, as needed., • Serves as Branch Experience Manager, as needed. Requirements: • Fluency in spoken and written Spanish and English, including strong reading comprehension, is required to work effectively in a multicultural environment., • Strong verbal and written communication skills in both Spanish and English, with the confidence to speak publicly and deliver professional presentations to diverse audiences on behalf of the credit union., • A bachelor’s degree is preferred; some college coursework is required., • Two to five years of experience in a credit union or banking environment is preferred., • Prior management or supervisory experience is preferred., • Demonstrated ability to remain professional, composed, and effective under pressure., • Strong commitment to the mission of IDB Global Federal Credit Union and a solid understanding of cultural competency., • Strong analytical skills and proficiency in Microsoft Office applications., • Collaborative team player who contributes to a positive and supportive work environment., • Quick learner who is detail-oriented and able to manage and prioritize multiple tasks effectively.

Job Description DARCARS of Silver Spring is now seeking an Automotive Service Advisor / Writer As the Automotive Service Advisor / Writer you are responsible for presenting, consulting and selling automotive warranty products and repair services to the customer in a professional manner while adhering to the manufacturer’s published maintenance schedule and requirements and company policy. In addition, you will build rapport with customers to promote customer satisfaction and customer retention. In this role you'll: • Greet customers in a timely, friendly manner and obtain pertinent vehicle information, • Advise customers on the care and the value of maintaining their vehicles in accordance with manufacturers’ specifications, • Generate and provide customers with a complete and accurate estimate of repair orders, • Establish and communicate completion time of repair with customer and technician, • Answer incoming service calls, • Maintain and schedule service appointments, • Follow prescribed procedures for customer post follow-up resulting in return visits, increased sales and excellent CSI, • Follow the manufacturer’s warranty guidelines and procedures, • Conduct business with high integrity that maintains the manufacturer Customer Satisfaction Index (CSI) and DARCARS specified goal(s), • Comply with all federal, state and local laws, and company policy, regarding the safeguarding all customer, company and manufacturer information, as well as customers vehicle and property, • Must be able to manage in a fast paced work environment with limited supervision, • Must have great customer service, phone and computer skills, • Previous automotive Service Advisor experience highly preferred, • Must be a minimum of eighteen years of age, • Must have a valid driver's license, • Must be able to pass pre-employment screening (background) Benefits • Competitive pay and opportunities for bonus, • Comprehensive Benefits Plan including 401k, • PTO and Paid Holidays, • Employee discounts on vehicle purchases, parts and service repairs, • Opportunities to join our community service initiatives This job advertisement in no way states or implies that these are the only duties and responsibilities to be performed by this employee. This advertisement is merely a preview of the role in solicitation. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. We are an equal opportunity employer & drug-free workplace. Offers of employment are contingent upon successfully passing background screening (incl. criminal background check, review of consumer & motor vehicle records, verification of SSN). Employment is on an at-will basis & subject to termination if dealership rules & regulations are violated. #indeedmedium Powered by JazzHR JaLdp97EMj

Job DescriptionNISSAN Service Advisor Rare Opportunity to Join Team Passport Auto. One of the largest and most successful automotive groups in the DC area. Wage/Salary Compensation Information: Service Advisor 50k to 200k first year potential Upgraded State of the Art Ultra Clean Facility. Large & Loyal Customer Base =plenty of work. 5 Day work schedule with NO Sundays and Flexible Schedules. Paid Holiday, Paid Training, paid Vacation. Paid Time off up to 3 weeks per year. 401 K Retirement Program with Company Match. Excellent health and dental package at very affordable pricing Career Advancement Opportunities within Passport; Example – Team leader, Service manager, Service Director Previous Customer Service work required. Come Join Team Passport Auto: one of the largest and most successful privately held automotive groups in the DC area where We value each team members and treat you like family. Full Time Positions at Passport Automotive group are eligible for the following benefits: Health Insurance Single, Single plus one and Family. Dental Insurance Single, Single plus one and Family. Vision Insurance Single, Single plus one and Family. PTO (Paid Time Off) in accordance with company policy Holidays in accordance with company policy 401k Plan Disability Insurance in accordance with company policy. Powered by JazzHR 0ki554LCPe

Job Description Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery. Role Summary The ideal candidate combines strong knowledge of accessibility standards and best practices with excellent relationship management, communication, and project coordination skills. This position requires the ability to manage multiple client accounts, understand unique client needs, and deliver high-quality support in a dynamic, fast-paced environment. This is a 1099 Contractor position. Required Clearance: An active Top Secret clearance with SCI/Polygraph is required for this position. Key Responsibilities • Serve as the primary accessibility advisor and client success partner for multiple client accounts., • Build and maintain strong client relationships by understanding business needs, priorities, and accessibility goals., • Provide strategic guidance on digital and organizational accessibility, including compliance obligations, risk areas, and improvement opportunities., • Advise clients on accessibility standards and best practices, including Section 508, WCAG, ADA, and other applicable accessibility requirements., • Partner with internal and external stakeholders to develop remediation strategies and implementation plans., • Translate technical accessibility concepts into clear, client-friendly recommendations for both technical and non-technical audiences., • Monitor client satisfaction, identify areas for service improvement, and proactively address concerns., • Prepare reports, presentations, status updates, and recommendations for client meetings and leadership briefings., • Stay current on evolving accessibility standards, regulations, tools, and industry practices., • Collaborate across teams to ensure consistent, high-quality service delivery and client success outcomes. Qualifications • Active Top Secret clearance with SCI/Polygraph required., • IAAP certifications (CPACC, WAS, or CPWA)., • Bachelor's degree in a related field or equivalent combination of education and experience., • A minimum of 10 years of experience in accessibility, client success, consulting, program support, or a related role., • Demonstrated knowledge of accessibility laws, standards, and frameworks, including Section 508, WCAG, and ADA., • Experience managing multiple clients, projects, or stakeholder groups simultaneously., • Strong consultative, relationship-building, and problem-solving skills., • Excellent verbal and written communication skills., • Ability to present recommendations and influence decision-making with professionalism and credibility., • Strong organizational skills with the ability to prioritize competing demands and deadlines., • Experience working with cross-functional teams, including business, technical, compliance, and leadership stakeholders., • Proficiency with Microsoft Office Suite and collaboration/project tracking tools. Preferred Qualifications • Experience supporting federal government clients or working in secure environments., • Accessibility certifications or specialized training., • Familiarity with assistive technologies and accessibility testing tools., • Experience reviewing digital documents, web applications, software, and communication materials for accessibility., • Background in customer success, account management, consulting, or human-centered service delivery. Core Competencies • Client Relationship Management, • Accessibility Advisory Services, • Strategic Communication, • Multi-Client Account Support, • Problem Solving and Risk Mitigation, • Project Coordination, • Compliance Awareness, • Cross-Functional Collaboration, • Customer Service Excellence Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map. The salary range represents a general guideline; however, Steel Point Solutions considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions. Salary Range$1—$100,000 USD

Job Description ~~Parts Manager in The Metro Area DC/MD Help Washington Air Compressor Rental Co. be a leader in the Construction industry.... looking for Parts Manager at our Washington DC & Hyattsville, MD branch. PARTS DEPT: JOB DESCRIPTION: Ensure that customer parts orders over the phone and at the counter are handled in a professional, courteous, and correct manner. Ensure that all parts for customer and internal repairs are posted to the work orders as mechanics receive the parts to keep inventory accurate. Receive, sort, and verify UPS deliveries and update quantities of merchandise in the system by receiving P.O.’s in the computer. Ensure mechanics and customers move readily through the process of receiving parts. Post the transfer of items to other stores. Maintain and post a daily log of items transferred to rental status. Conduct physical inventories and assist in maintaining accurate counts. Keep the sales and UPS areas clear as well as the outside customer and mechanic pickup counters. Process all shipping orders in a timely manner using correct procedures. Keep stock levels in an appropriate range and order parts when needed. Keep shortages to a minimum and maintain an adequate supply of “repair” parts. Ensure correct labeling and bin locating of all items in stock. Maintain up-to-date price lists, parts catalogs, and microfiche. Maintain the integrity of the purchase order system by issuing a P.O. at the time of ordering and correctly receiving all orders. Salary Based on Experience Career Level Required Student (High School) Experience Required 15+ Years Education Required High School or equivalent Job Type Employee Job Status Full Time Hours/Shifts First Shift (Day) Construction Experience Required Company DescriptionWashington Air Compressor Rental Co. is an 95 year old family owned business whose core business is renting and selling construction equipment. Washington Air Compressor is looking for a self-starter, highly motivated person who can work independently while maintaining the team environment in a competitive market. The successful applicant must have a desire to succeed, strong relationship building techniques and closing skills. Must be able to sell value, yourself and have consulting skills to overcome price objections. Be highly trainable and have a minimum of 10 years of experience. Computer skills are essential. Knowledge of construction equipment, durable goods, heavy machinery, building products or any other mechanical products is helpful but not required. Hours of Operations: Monday- Friday between the hours of 8:00 am to 5:00PMWashington Air Compressor Rental Co. is an 95 year old family owned business whose core business is renting and selling construction equipment. Washington Air Compressor is looking for a self-starter, highly motivated person who can work independently while maintaining the team environment in a competitive market. The successful applicant must have a desire to succeed, strong relationship building techniques and closing skills. Must be able to sell value, yourself and have consulting skills to overcome price objections. Be highly trainable and have a minimum of 10 years of experience. Computer skills are essential. Knowledge of construction equipment, durable goods, heavy machinery, building products or any other mechanical products is helpful but not required.\r\n\r\nHours of Operations: \r\n Monday- Friday between the hours of 8:00 am to 5:00PM

Job Description Environmental and Social (E&S) Advisor - South and Southeast Asia Location: Flexible within South or Southeast Asia About the firm CrossBoundary (CB) Advisory, part of CrossBoundary Group, is a leading investment advisor focused on unlocking private capital in underserved markets. We have advised US$12+ billion of closed transactions across agriculture, health, education, manufacturing, ICT, infrastructure, and clean power. Our clients include governments, development of finance institutions (DFI's), foundations, private equity firms, corporates, and research institutions. With 180+ professionals in 20+ offices across Sub-Saharan Africa, the Middle East & North Africa, Asia-Pacific, Eastern Europe, and Latin America & the Caribbean, we combine local presence with global expertise to structure bankable transactions and scalable programs. Learn more at www.crossboundary.com Who We Are The CrossBoundary team is a unique group made up of people who are genuinely excited by the opportunity to make a difference in some of the most challenging yet exciting markets in the world. Team members come from diverse backgrounds but share several qualities: curiosity, humility, integrity, a drive for excellence, and a bias for action. Job Description CB is recruiting an Environmental and Social (E&S) Advisor who will be staffed to support environmental and social assessment and monitoring activities for projects primarily across South and Southeast Asia, and as needed in other regions. The role will focus on transaction-level E&S support across a range of sectors, including infrastructure, construction, telecommunications, agribusiness, healthcare, manufacturing, and financial services, and will involve applying international E&S standards to projects seeking investment support. The required technical support may include but is not limited to: • Review and assess environmental and social documentation (including ESIAs, management systems, and monitoring plans) for adequacy and compliance with applicable E&S standards, • Identify environmental and social risks, gaps, and non-compliances, and develop or recommend appropriate mitigation measures and action plans, • Support screening, due diligence, monitoring, and clearance activities across the project lifecycle, • Prepare gap analyses, technical inputs, and lender-facing memos or action plans to support investment decision-making, • Support evaluation of environmental and social performance of active projects, including review of client and third-party monitoring reports and participation in site visits as required, • Provide subject-matter expertise on region-specific and sector-specific environmental and social issues relevant to South and Southeast Asia, • Support coordination with internal teams and external stakeholders to ensure consistent interpretation and application of E&S requirementsRequirements, • Minimum of 5+ years of experience conducting or reviewing environmental and social impact assessments (ESIAs) and evaluating environmental and social management systems to international standards, including experience in emerging and developing markets, • Demonstrated experience applying international lender standards, including the IFC Performance Standards (IFC PS) and World Bank Group Environmental, Health and Safety (EHS) Guidelines, to investment projects across multiple sectors, • At least 5 years of experience in environmental and social due diligence, monitoring, and compliance for DFIs and/or private sector clients, with demonstrated exposure to projects in South and Southeast Asia and familiarity with institutions such as ADB, IFC, AIIB, and other multilateral or bilateral development finance actors active in the region., • Strong technical understanding of environmental and social risk identification, impact mitigation, and management measures, including stakeholder engagement, grievance mechanisms, occupational health and safety, and monitoring programs, • Experience preparing or reviewing gap analyses, environmental and social action plans, and other lender-facing technical memoranda to support investment decision-making, • Ability to engage effectively with clients, consultants, government counterparts, and other stakeholders across diverse cultural and institutional contexts, • Technical background in a relevant discipline (e.g., environmental science, engineering, geology, sociology, anthropology, or related field) supporting a sound interdisciplinary approach to E&S assessment Interested in applying? Think you have what it takes but not sure you check every box? Research shows that while men apply to roles when they meet an average of 60% of the criteria, women often only apply when they meet every requirement. If you’re passionate about what we’re building, apply! We want to hear from you. Equal Opportunity Employer CrossBoundary is an equal opportunity employer. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to our recruiting@crossboundary.com Powered by JazzHR h0bT0YVG8x

Job Description Jim Coleman Cadillac is hiring a Service Advisor! Jim Coleman Automotive is a 3rd generation family-owned dealership. The Coleman family has been selling and servicing cars in the Washington Metropolitan and Bethesda areas since the 1950s. We are a local leader in automotive retail, looking to add qualified professionals to our team. Jim Coleman Automotive is a company that offers great team environment, great benefits and ongoing training and support for its employees. If you have the motivation to join a luxury sales environment and hit our high standards - we'd like to meet with you! We provide opportunity for growth and advancement. We are looking for an enthusiastic and highly motivated service writer to provide advice and assistance to customers throughout the service experience. You will be responsible for a variety of duties that pertain to creating a cultivating environment for our team and a beyond fantastic experience for the client. We are looking for an ambitious person that is interested in developing lasting relationships with customers and cultivating a strong team environment. You will have the opportunity to work at a state-of-the-art facility with a great work environment in Bethesda, Maryland. Responsibilities • Provide timely updates, • Assist customer with needs/requests, • Greeting customers at the service lane, • Consulting with technicians regarding necessary repairs and possible alternatives to expensive repairs., • Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers., • Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up. Requirements • Proven experience as service advisor to maximize profit, • Tech savvy with working knowledge of computer systems and databases, • Able to balance a customer-oriented and a results-driven approach, • Patient and comfortable dealing with customers, • Professionalism and outgoing personality, • Excellent communication and interpersonal skills, • Outstanding organizational and multi-tasking abilities, • Willing to learn and take direction Benefits: • Health insurance (medical, dental and vision), • 401(k), • Paid vacation, • SSL (sick leave), • Paid holidays, • Disability, • Life Insurance Applicants have rights under Federal Employment Laws Family & Medical Leave Act (FMLA): https://www.dol.gov/agencies/whd/posters/fmla Equal Employment Opportunity (EEO): https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal-poster Employee Polygraph Protection Act (EPPA):https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf

Responsibilities About GW Hospital The George Washington University Hospital is a 395-bed tertiary care, academic medical center located in downtown Washington, DC. Featuring a Level I Trauma Center and a Level III NICU, GW Hospital offers clinical expertise in a variety of areas including cardiac, cancer, neurosciences, women’s health, and advanced surgery including robotic and minimally invasive surgery. The mission of GW Hospital is to provide the highest quality health care, advanced medical technology and world-class service to its patients in an academic medical center dedicated to education and research. For more information, visit gwhospital.com. Physicians are independent practitioners who are not employees or agents of The George Washington University Hospital. The hospital shall not be liable for actions or treatments provided by physicians. Job Summary The Radiation Therapy RN provides compassionate, evidence-based nursing care to patients undergoing radiation treatments. This role collaborates with the multidisciplinary team to ensure safe, efficient care while educating patients and families about the treatment process and managing side effects. Responsibilities • Assess, plan, implement, and evaluate nursing care for patients receiving radiation therapy., • Coordinate patient care with Radiation Oncologists, Therapists, and other healthcare professionals., • Educate patients and families about radiation procedures, side effects, and symptom management., • Administer medications, monitor vital signs, and provide post-treatment care., • Ensure accurate documentation and adherence to safety protocols., • Participate in quality improvement initiatives to enhance patient outcomes. Main Benefits • Challenging and rewarding work environment, • Growth and Development Opportunities within UHS and its Subsidiaries, • Competitive Compensation, • Excellent Medical, Dental, Vision and Prescription Drug Plan, • 401k plan with company match About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com Qualifications Qualifications: • Education: Bachelor of Science in Nursing (BSN) or Associate Degree in Nursing (ADN) with enrollment in a BSN program within 6 months of hire., • Licensure: Active RN license in DC or eligibility to obtain prior to start., • Experience: Minimum 1 year of clinical RN experience., • Certifications: Current BLS certification. Preferred: • Oncology nursing experience., • ONS Chemotherapy/Biotherapy certification., • Prior experience in Radiation Therapy or Oncology. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Avoid and Report Recruitment Scams At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Job Description Bully Pulpit International is an outcomes agency made up of strategists, data scientists, and artists. We come from politics, brands, and government and we communicate without barriers and measure what matters. We have more than 400 team members in six countries and thirteen offices — Berlin, Brussels, Chicago, D.C., London, Los Angeles, New York, Oslo, San Francisco, and Zürich. We apply our unique expertise across strategic communications, public affairs, research, and digital marketing to create sophisticated and customized strategies that make change possible for both American and European clients. • Starting Salary Range: $50,000 - $55,000, • Location: Expectation to work from DC, New York, Chicago, SF or LA offices at least 3 days a week The Impact You Will Make You will concept and design high-quality digital ads and content from start to finish, assisting our design team to execute projects for a variety of clients. The Junior Art Director will work closely with a copywriter, under the direction of the Senior Art Director to develop and support high quality marketing campaigns and initiatives throughout the organization. What You’ll Do You will work with the design team to develop and design graphics, concepts and layouts for print, digital, motion, social and web use. You will collaborate with all areas of the organization to execute on marketing projects, campaigns and initiatives, brainstorm, pitch, execute and iterate on design campaigns, projects and content pieces. Requirements • At least 2 years of digital design experience, • Full proficiency with Figma, Adobe Suite, Canva, Jitter and more, • Excellent design sense, including composition, color and typography, • Ability to work in a very fast-paced, collaborative environment, • A pulse on the digital world with an interest in what works versus what looks best, • Use and knowledge of leading emerging AI tools, • Applications without a portfolio will not be considered Benefits BPI offers a wide range of benefits to U.S.-based employees, including 100% company-paid medical, dental, and vision insurance, a 401(k) program with employer match up to 4%, generous time off for vacation, $50 monthly phone reimbursement, unlimited sick time, and 16 weeks of paid leave for new parents. BPI’s benefits prioritize employee wellness and progressive support to our diverse workforce. We’re looking for all kinds of people. BPI Group is an integrated public affairs agency that delivers outcomes for the top organizations and leaders around the world. With expertise in strategic communications, digital marketing, creative, research, and measurement, we offer a cohesive approach across corporate, policy, and public affairs strategy in today’s interconnected world. By combining incisive strategy and deep tactical expertise, we make change possible. Our transatlantic presence includes offices across eleven markets in the US and Europe. We are an equal opportunity employer and make employment decisions based on individual commitment to excellence. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. BPI is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging – so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to still consider submitting an application. We consider applications holistically and you may be just the right candidate for this role or another one of our openings! Let’s keep in touch. Follow us on LinkedIn and Twitter at bpigroup.com

Job Description ASHLIN is an Equal Opportunity Employer. ASHLIN is also an Equal Opportunity of Protected Veterans and Individuals with Disabilities. ASHLIN Management is a VEVRAA Federal Contractor and desires for Priority Referrals of Protected Veterans Case ManagerASHLIN Management Group is seeking a Case Manager to join our team. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities. Education/Experience • Bachelor’s degree in social work, psychology, sociology, counseling, or related service/science or health care related disciplines and one year of experience providing case management services (internship experience applicable). At least two years of work experience in a social service and/or human service field will be considered in lieu of a degree. Certification and/or licensure in relevant discipline (for example, certified addictions counselor) may also substitute for educational requirements., • Bilingual applicants will be recruited to ensure that culturally competent and linguistically appropriate services are provided to individuals and families., • Ability to work with clients in a caring and respectful manner and with understanding of and consideration for their unique circumstances, • Ability to develop, evaluate, and implement a case management plan meeting all milestones. Ability to identify resources and services and link clients as necessary, • Ability to complete written forms and reports accurately and in a timely manner, • Effective at building rapport and trusting relationships, • Ability to serve as a role model to clients, • Effective communicator; good listening and coaching skills, • Ability to perform comfortably in a fast-paced, deadline-oriented work environment, • Ability to successfully execute many complex tasks simultaneously, • Ability to work as team member, as well as independently, • Computer literate and proficient at using Microsoft Office Percentage of Time Dedicated to Project 100 percent Job Responsibilities • Coordinate all services and help ensure that the client is making meaningful progress toward increasing earnings and securing stable housing, • Introduce clients to the process, review the - assessments, develop and amend Housing Stabilization Plans and DIRPs, help clients overcome barriers to housing stability and self- sufficiency., • Develop trusting relationships with clients assigned to them and monitor clients' progress on housing stability journey, • Responsible for conducting outreach to referred clients, engage clients in 2Gen activities, re-engaging those clients who started to participate and subsequently stopped, • Responsible for the engagement of clients and should identify goals and activities appropriate for housing stability, barrier removal and career-pathways., • Responsible for coordinating with TEP providers to identify appropriate education and occupational training programs in addition to employment opportunities for families, • Meet with assigned clients as well as maintain case notes on all client contacts Compensation and Benefits: • Competitive Salary; commensurate with experience, • Benefits package (including medical, tuition assistance and 401k) WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In addition to the essential function listed above, the employee shall get along with others, function as a team player, accept constructive criticism from supervision and follow the work rules.

Job Description The Case Manager, under the direct supervision of the Program Manager and general supervision of the Family Services Director, is responsible for providing resources and referrals to families, conducting home visits, and advocating for families within the context of their team assignment The incumbent is responsible for maintaining documentation for their assigned cases and completing agency assessments, case plans, and other forms as necessary. S/he is also responsible for providing outreach services that employ prevention and intervention techniques and conducting collateral visits. Lastly, the incumbent will provide rotating emergency coverage. PRINCIPLE ACCOUNTABILITIES • Home Visits – Conduct and schedule home visits with clients to monitor the level of family functioning and stability to ensure housing, clothing and food needs are adequate. Build and maintain trust and rapport with families. Build on the strength of family to assist them in meeting their needs and respond to crisis and stress appropriately. Report incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions or refer to appropriate resources., • Case Management – Identify and articulate critical issues confronting the family. Review intake summary and in collaboration with the case manager, determine course of action(s). Regularly review data system to ensure the proper maintenance of documentation by staff of interactions among family members during home visits. Assist assigned social workers with obtaining the proper resources needed for clients., • Resource and Referral – Investigate resources in the community to meet the needs of clients. Ensure the maintenance of a current and up-to-date listing of all community-based programs, schools, civic associations, churches and businesses to assist clients in obtaining food, clothing, housing, employment, furniture etc. Provide housing relocation assistance for working with The Community Partnership and landlords. Ensure 24-hour accommodation for homeless client that provides rehabilitative and supportive services designed for stabilization. Maintain working relationships with outside agencies to promote the work of CSC, keep abreast of issues, and to advocate for client services., • Emergency Coverage – Provide emergency coverage to ensure support is available when clients are in need. Receive calls and determine level of priority and respond as appropriate. Responds to critical situations in a timely manner. Education Bachelor of Arts Degree in Social Work, Education or Psychology or 2-3 years work experience in the field of social work and case management. Knowledge of community resources. Excellent oral, written and interpersonal skills. Annual Salary: $67,000

Job DescriptionSalary: $47,000 - $53,000 Case Manager Position Description Open Arms Housing, Inc. (OAH) is a non-profit organization committed to providing permanent homes, with ongoing support, for women who have experienced chronic homelessness and may need or desire mental health support and services in Washington, D.C. OAH is currently seeking a full-time Case Manager to work with clients in the organizations Scattered- Site Permanent Supportive Housing Program (PSHP). The position requires an experienced Case Manager to work with women challenged by years of homelessness, substance use, and behavioral and physical health issues. Position Overview The OAH PSHP Case Manager will manage cases of single adult women residents at scattered sites in Washington, D.C. Will work with individuals for services and supportive housing through DCs Department of Human Services Coordinated Entry process. Will work with residents and other service providers to develop a plan of service to meet social, health, emotional, and economic needs to combat homelessness. Will coordinate services using Housing First and Harm Reduction approaches. The PSHP Case Manager works alongside a team of six PSHP Case Managers and reports to the PSHP Director. The ideal candidate is committed to creating a safe and comfortable environment, tailored to meet individual needs and to promote housing stability. Essential Responsibilities • Support clients moving into stable long-term housing;, • Experience with chronically homeless adults and adults experiencing substance use;, • Advocates for and actively assists residents in obtaining services (e.g., health, mental health, intellectual disability, alcohol and drug, housing referrals, financial assistance, home-based services, training, medical services, mentoring, and socialization);, • Assists residents with the upkeep of apartments by meeting regularly with residents in their units;, • Addresses and if necessary, diffuses crisis situations with residents. Assesses safety issues and assists residents to access emergency services as needed (e.g., mental health services, adult protective services, rehabilitation services);, • Develops and maintains a positive relationship with the property management for units;, • Collaborate with ACT teams and other treatment teams in place; Meets with the resident as needed to provide feedback. Regularly assesses, supports, and facilitates resident progress; • Maintains case notes; Maintains records in compliance with organization policy and compiles requisite statistics;, • Attend staff meetings and professional trainings;, • Meet with PSHP Director and Clinical Director on a regular basis;, • Models caring, concerned, respectful attitude toward residents and staff. Maintains adherence to resident guidelines and is familiar with and complies with policies and procedures of Open Arms Housing;, • Flexibility, creativity, compassion, and professionalism. Qualifications • MA degree in Social Work, Psychology, or related fields required;, • Experience working with adults with serious mental illness, chronically homeless adults, and/or adults with substance use required;, • Two (2) years of work experience providing direct case management services;, • Excellent written and oral communication skills;, • Strong interpersonal and organizational skills to meet all goals and objective for the position;, • Ability to respond to crisis situations;, • Keen attention to detail, follow through and organization;, • Ability to work independently and part of a small team;, • Strong computer proficiency (Microsoft Office Suite, Box, and Case-Management Software). Salary and Benefits The Case Manager position is an exempt full-time position requiring 40 hours per week, with occasional late evenings and weekends. The starting compensation is $47,000-$53,000, dependent on experience, with an annual salary adjustment (COLA). Benefits include vacation time, and 100% employer-sponsored medical, dental, and vision insurance for employees. Required to successfully pass background checks (state of residence, FBI, DC police clearance) and maintain a good driving record. Required to possess a valid drivers license and auto insurance, and willingness to use personal vehicle to perform work related duties.

Job Description ABOUT SASHA BRUCE YOUTHWORK (SBY) Sasha Bruce Youthwork (SBY) is the leading provider of homeless youth services in the DC Region. Through the holistic integration of its Pillars of Opportunity, Sasha Bruce is able to provide safe homes, life skills, and workforce development to meet the unique needs of homeless youth. For more than 45 years, Sasha Bruce has implemented innovative interventions aimed at bringing an end to youth homelessness in the DC region. Today, its programs in DC and Prince George’s County, MD, reach over 6,500 runaway, homeless, abused, and neglected youth, and their families. ABOUT THIS PROGRAM The Sasha Bruce Prince George’s County Drop-In Center, also known as the Bruce Empowerment Zone, was established in 2021. It works to reduce the length of time that a young person aging from 14-24 experiences home insecurity in the Prince George’s County region. By working constantly doing outreach, the Drop-In Center fosters a safe and trusting environment where youth can receive care. In addition to providing survival services, the Center supports youth in their journey towards stable housing and economic independence. Services provided include: · Free meals & snacks · Hygiene supplies · Referrals to things such as mental health counseling · Substance abuse support · Vital records attainment · Public benefits attainment support · College and career services · Case management · Computer lab ABOUT THE POSITION The Case Manager collaborates with other Drop-In Center staff to assist with the daily operation of a Youth Drop-In Center for homeless and unstably housed youth ages 12-24. The Case Manager provides youth with an assessment in order to link them to appropriate services; maintains an active caseload; develops Harm Reduction and/or Individualized Case Plans; and monitors client progress towards their goals. The Case Manager also collaborates with other staff to provide life skills trainings and other sociocultural activities in an effort to support their success in reaching goals. SPECIFIC RESPONSIBILITIES · Supports outreach efforts for the Drop In Center including attending events, facilitating informational workshops and other efforts as outlined in outreach schedules; · Regularly engages with potential and active clients; · Completes intake with clients; develops, monitors, and updates clients’ Individual Case Plans in collaboration with youth; · Meets with clients to ensure that case goals are being met and to discuss barriers if they are not; · Assists clients in scheduling appointments with other social service providers; accompanies clients, as necessary, to legal, medical, dental and other appointments; · Makes referrals for the following services: educational and vocational programs, career development programs, housing, medical and dental services, legal services, mental health services; · For relevant clients, maintains contact with educational program administrators, teachers and school counselors to monitor school attendance, behavior and academic performance; · Implements a housing prioritization tool with clients and enters assessment information into the Homeless Management Information System (HMIS); · Facilities group life-skills and other workshops as scheduled; · Conducts individual sessions with clients as needed; · Crisis intervention and crisis counseling for clients as needed; · Assists Program Manager in the development of monthly calendar of recreational and sociocultural activities. Leads activities and coordinates with other Drop-In Center staff and volunteers for joint activities, as appropriate; · Creates monthly reports on Drop-In Center Case Management activities; · Enters all case notes and appropriate data into HMIS and other systems daily; · Meets with Program Manager for weekly programmatic supervision and with Clinical Supervisor for bi-weekly case management supervision and group supervision; · Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints; · Serves as a representative of SBY on various county-wide committees dealing with youth homelessness if requested; and, · Other duties as assigned. ABOUT YOU · Minimum of Bachelor’s degree; area of emphasis in social work, psychology, or a related field preferred. · Minimum of 2 years of experience working with youth or young adults; · Strong knowledge of community resources and navigating social services; individuals who have experience living and/or working in Prince George’s County are preferred; · Understanding of harm reduction philosophy, trauma-informed provision of services and positive youth development strategies; · Genuine interest in working with disenfranchised youth and young adults; · Ability to maintain a flexible schedule. The position will require evening and weekend hours; · Strong communication and organization skills; · Dynamic energy, able to multitask, and negotiate multiple demands on attention; · Basic understanding of computer and database systems for managing case records; · Bilingual skills (English and Spanish) and experience working with LGBTQ youth and youth of color are pluses; · Physically, this role will require an individual to bend and climb stairs, occasionally work outside in rain, heat and cold as needed; speak audibly and listen actively; and sit for extended periods of time; · As this position may involve occasional outreach and client transport, a valid driver’s license and comfort driving a minivan are strongly preferred; and, · Ability to complete the state and FBI Background checks, Child Protection Clearance, and Driving Clearance, and other clearances required of SBY personnel before starting work. Sasha Bruce Youthwork, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Sasha Bruce Youthwork, Inc. is also committed to comply with all fair employment practices regarding citizenship and immigration status.

Job Description Temporary Case Manager: The Housing Opportunities Commission of Montgomery County (HOC) was established in 1974 to better respond to the County’s need for affordable housing. HOC is authorized to acquire, own, lease, and operate housing; provide for the construction or renovation of housing; obtain financial assistance from any public or private source to assist its housing activities; and arrange for social services, resident services, and daycare. HOC’s Resident Services Department strives to enhance the lives of HOC customers by coordinating and implementing a vast array of high-quality programs, services, and resources. Through collaborative partnerships with Montgomery County, the federal government, and various community-based organizations, Resident Services is able to offer comprehensive service coordination, impactful resident programs, and robust supportive housing services to individuals and families who reside in HOC owned-managed properties or receive HOC housing subsidies, as well as applicants on HOC’s waitlist. Job Description: This position will provide intensive trauma informed case management services to approximately 30 households who are county referred homeless/disabled individuals/families. Case management will provide linkages with available community resources for furnishing, moving costs, security deposits, application fees, etc. Will assist participants with lease arrangements and requirements for lease compliance; perform general unit inspections and develop a service plan based on an initial and periodic needs assessment. Liaison with local landlords and County government service providers. Data driven metrics supported by case management productivity and required HUD Homeless Management Information System (HMIS) input. Serves as a team member of the Supportive Housing Program and works cooperatively in meeting the unit’s goals. This position requires traveling to the client’s homes to conduct home visits. Other duties assigned. Contacts are employees within and outside the organization, which includes individuals such as landlords, property owners, and social service agencies. The employee uses highly developed communication skills in presenting ideas, problem solving, and crisis intervention. The work environment is the normal office setting and field work in and around client homes and community spaces. Exposure to aggressive or abusive behavior of clients may be encountered. The employee's work has a direct bearing on the effectiveness of the housing program and the quality of services provided to clients. Job Duties: Case Management • Meet with each client a minimum of two times per month, preferably in the clients home., • Assist clients with annual income recertification per HUD guidelines., • Work with clients to develop achievable goals and goal plans., • Make referrals based on client assessments and needs., • Write case notes within 48 hours of contact in HMIS., • Track performance data for regular unit reports., • Participate in weekly clinical supervision with a supervisor., • Participate in weekly team meetings., • Participate in new referral intake process., • Attend and participate in related trainings., • Prepare client files for successful audits. Minimum Qualifications Experience: At least 3 years’ experience in case management with low-income, culturally diverse adults, At least 1 year of experience working with adults who are homeless At least 1 year of experience working with adults with mental health disabilities At least 1 year of experience in the residential leasing or property management industry. Education: Bachelor’s degree from an accredited college or university in Social Work, Counseling or related field. Masters preferred. Knowledge, Skills, and Abilities: • Interviewing and counseling skills. Interviewing and counseling skills. Possess excellent oral and written communication skills Ability to relate well to people of diverse backgrounds and cultures. Familiarity with aging process, elder services, and disability services. Working knowledge of local community resources Familiarity with eligibility and procedures for federal and state entitlement programs. Knowledge of or the ability to acquire knowledge of subsidized housing program guidelines and Federal, State and local landlord/tenant laws. Ability to work independently, meet deadlines and exercise good judgement Foreign language ability desirable, Spanish preferred. Valid driver’s license, good driving record and own transportation is required. Ability to use computer software (Google Suites, Excel). Ability to walk up and down stairs. Salary determined by departmental budget - Offer commensurate with experience. HOC is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. HOC promotes a drug-free workplace. HOC conducts criminal background checks, employment reference checks, and where applicable, reviews driving records in determining suitability for employment. Selected applicants will be required to submit to pre-employment drug and alcohol screening. Employment is contingent upon drug and alcohol test results.

Job Description The Latin American Youth Center’s Housing Department strives to promote reunification, family preservation, independence, and/or self-sufficient living for our youth by offering wrap-around services in a safe, stable, culturally competent setting. The Case Manager leads the coordination of wrap-around services for youth and is responsible for the safety, well-being, and overall stability of youth while in LAYC Housing Programs. The Case Manager works diligently with youth to ensure that they have the skills needed for reunification or self-sufficiency. JOIN US AND SUPPORT YOUTH TO LIVE, WORK, AND STUDY WITH DIGNITY, HOPE, AND JOY! Latin American Youth Center’s (LAYC) mission is to empower youth to achieve a successful transition to adulthood, through comprehensive and innovative programs that address youths’ social, academic, and career needs. To achieve this mission, LAYC provides services and opportunities to approximately 4,000 individuals annually to support academic achievement, promote healthy behavior, and guide youth towards successful adulthood. We believe in a future where all youth pursue their dreams, reach their goals and acquire the skills and self-confidence to live a life of purpose, connection, contribution and joy. COMPETITIVE BENEFITS In addition to a friendly work environment, we are pleased to offer the following benefits to our employees. • Medical, dental, and vision plans with prescription coverage., • Employer-paid life insurance, • Voluntary long-term disability and supplemental life insurance, • Matching 401(k) program beginning at hire, • 3 weeks paid vacation leave per year; PTO is accrued, increasing to 4 weeks with tenure., • 12 paid holidays per year, 12 days paid sick leave per year and 4 wellness days. Sick and wellness days are prorated during your first year based on your start date, then available in full in subsequent years., • Eight weeks paid parental leave, including adoption and foster care., • Health club discounts, • One to two days per week of telework for most positions (eligible after first 60 days). ESSENTIAL RESPONSIBILITIES • Helps create a safe and inviting environment for program participants., • Builds a meaningful and healthy working relationship with youth and their families, promoting healing and guidance., • Assists with the preparation of units for client move-in and housing inspections., • Ensures that the provision of services is in line with programs and participants’ safety, well-being, and permanent outcomes., • Advocates on behalf of and with youth., • Caseload of up to 12 clients., • Collaborates with other community stakeholders to meet the developmental needs of youth and their families when possible., • Participates in the selection and interview process for potential program participants., • Conducts orientation sessions with new program participants., • Fully participates in teaching youth basic life skills by providing hands-on guidance and assistance, i.e., walk to the metro and buy a fare card with youth, models cleaning the kitchen and other common areas of apartments, accompanies and instructs youth on dry cleaning, etc., • Develops, monitors, and updates participants’ Individual Case Plans in collaboration with participants, other service providers, and adults involved., • Meets weekly with program participants to work on building relationships and advancing client goals., • Conducts home visits or apartment inspections to assess the safety, strengths, and needs of youth and, in some cases, their biological families and as related to their overall case plan., • Assists participants in scheduling appointments and accompanies participants, as necessary, to legal, medical, dental, and other appointments., • Assists with implementation of life skills curriculum, including individual life skills sessions and preparing and delivering group workshops., • Develops, monitors, and updates participants’ discharge and aftercare plan by delineated deadline., • Respond to crisis situations and intervene to resolve immediate problems in consultation with the Program Manager and Clinical Coordinator., • Enters case notes and other data in various databases per contract requirements within 24 hours of contact., • Must be available to respond in person as necessary to emergency calls after office hours on a rotating basis., • Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints. Attends at least 40 hours of training annually., • Supports with programmatic tasks, including preparing and submitting monthly reports related to their caseload, scheduling annual housing quality inspections, conducting peer reviews of case files, and auditing other Case Manager's notes., • Performs other duties as assigned by Program Manager, Director, Deputy Director in support of LAYC’s Housing Department. EDUCATION & EXPERIENCE REQUIREMENTS • BA in Social Work or related field with experience working with at-risk children and/or youth preferred., • Experience working with youth with diverse backgrounds and respect for diversity and differences among youth, families, and communities., • Understands child/youth development concepts or the desire to learn. SKILLS & QUALIFICATIONS • Ability to actively engage youth, families, and community members., • Able to act as a support for youth, families, and colleagues., • Ability to plan and implement events consistent with the needs of children/youth and in the context of available resources., • Knowledge in mediation or conflict resolution., • Knowledge of community and local resources., • Flexible schedule including late work hours and weekends as needed., • Bilingual or fluent/proficient: English and Spanish required., • Knowledge of case management, monitoring and reporting., • Ability to implement Positive Youth Development (PYD) techniques upon completion of PYD training., • Ability to work with minimum supervision., • Driver’s license and clean driving record., • Excellent communication and organizational skills., • Computer proficiency, including, Microsoft Office Programs (Word, Excel, Outlook, Teams and databases such as ETO)., • Complete criminal and child abuse/neglect clearances., • Flexible, energetic, positive individual with commitment to youth development in a high quality, respectful environment., • Ability to work well and communicate with culturally diverse populations., • LAYC/MMYC requires the COVID-19 vaccine of all its employees. You will be asked to provide proof of vaccination at the time of your interview and at your onboarding. PHYSICAL REQUIREMENTS This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs. May require the ability to travel locally and/or regionally. LAYC/MMYC is an equal opportunity employer committed to providing opportunities without regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status, or status within any other protected group. The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all required duties, responsibilities, and skills. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. TO APPLY Please send a cover letter and resume.

Job DescriptionSalary: JOB TITLE: Case Manager - SUD POSITION SUMMARY The ARK of DC Case Manager provides services and Case Plan Development to consumers and families. Job duties include scheduling staff, tracking the personal finances of resident. Coordinating the medical appointments of resident, coaching and training employees, writing reports and attending meetings. This is not strictly an administrative position it requires at times working directly with the consumers. It also requires working on a Saturday or Sunday and some evening hours. The Case Manager Assesses client service needs, capabilities and appropriateness for services; presents options and services based upon a needs assessment. The ARK of DC Case Manager also develops an individual service plan of care and services appropriate to the evaluation with the client/family consensus; reviews and updates service plans. Makes referrals and linkages to appropriate agencies for services; coordinates client services and treatment with multiple service providers and agencies. ESSENTIAL FUNCTIONS • Evaluates the quality of services provided and changes in clients condition and counsels clients as necessary; evaluates clients environment for safety, security, negative factors and productivity; compiles and analyzes data relating to complaints; identifies and works to resolve problems., • Plans and facilitates group sessions with clients participating in community activities and/or to promote recovery and educate clients., • Provides motivational counseling to clients to facilitate/improve engagement in services that support recovery. Assists clients with activities of daily living including hygiene/bathing. Assists with the orientation and training of newly hired staff., • Orients and trains newly hired staff; evaluates staff performance as directed., • Serves as liaison to public agencies and provides information regarding Authority programs and services. Attends inter-disciplinary team meetings to discuss decisions for client plan of care., • Provides or arranges transportation; assists with discharge planning., • Provides crisis intervention and prevention services. Prepares a variety of reports; prepares and maintains client charts and other records., • Attends meetings, staffings and conferences as they relate to client, staff and program needs. Assists in curriculum development and resource tools., • The successful applicants will have a strong knowledge base with regard to diagnostic assessment techniques, counseling approaches, and service modalities used for persons with substance use disorders and co-occurring mental illness., • The preferred candidate will have some knowledge of issues related to justice involved populations., • The Case Manager will plan, organize and direct responsibilities of staff to ensure the consumers personal support/habilitation plans are being carried out, always encouraging consumers choice, employment, and independence., • Demonstrates sensitivity to the rights, dignity, and well-being of consumers and encourages sensitivity by others. Reviews and monitors the development and implementation of consumer treatment plans and service delivery plans. Attends all licensing reviews and participates in exit interviews., • Assists with development of correction plan and oversees consistent implementation of plan to ensure repeat citations do hot occur., • Participates and provides suggestions and guidance in interdisciplinary team meetings, as needed or upon request, to assist with formulation of the consumers personal support/habilitation plans. Promotes relationships and provides information about the company to the consumers, families, clinicians, regional community, and other professionals., • Communicates with parents/guardians and professionals regarding consumer needs, progress and concerns., • Ensures implementation of policy/systems for handling of consumer and company funds if applicable., • Oversees and ensures ongoing maintenance of the physical site(s) and grounds in accordance with state/federal guidelines and company policy. Investigates in a timely, • Supports the planning and implementation of clients dreams and plans., • Directs the formation and maintenance of a safe environment free of harm and exploitation and conductive to supporting clients creativity and dreams., • Maintains in a complete and timely manner all records and reports as required by the District of Columbia and all other pertinent agencies., • Participates in the development and evaluation of individualized habilitation plans. Serves as coordinator or each persons IDT, to include development of the IHP, trains staff in the documentation and implementation of daily training records., • Participates in pertinent meetings., • Trains new staff., • Coaches staff daily., • Coordinates scheduling., • Reports to the senior management team for training., • Cooperates with the licensee and the Department staff in any investigation or inspection., • Performs other duties as assigned by the senior personnel including performance evaluations, scheduling, orientation, and training. Make recommendations on employees hires, transfers and promotions, salary changes, discipline, terminations and similar actions. Resolves personnel problems within position responsibilities. THE ARK OF DC FUNCTIONS Attend Quality Assurance Meetings. Participate in mandatory staff development, including staff meetings and trainings. KNOWLEDGE, SKILLS and ABILITIES REQUIRED • This position requires a Bachelors degree in psychology, social work, counseling or related field; masters preferred., • Preferred: Certification - CSAC, ADC, and or licensed as LCSW, LCP, LPC or LSATP or license eligible, • Masters degree in Social Work or Human Services and four years of experience in an alcohol or other drug or mental health setting preferred., • Combination of comparable skills, experience, and education., • Understanding and supportive of a trauma-informed system of care., • Strong interpersonal, engagement, organizational and time-management skills., • Excellent written and verbal communication skills., • Strong computer skills required., • Ability to support the organizations mission and philosophy and demonstrate sensitivity to cultural diversity and organizational harmony., • Value for and the ability to deliver excellent consumer services., • Self-directed and flexible with the ability to meet the needs of the program and the residents., • Experience and confidence identifying and implementing evidence-based practices, • Experience working in crisis setting with individuals and families, • Ability to work flexible hours, • Program development, evaluation, solid organizational skills, and public speaking, • Strong written and oral communication skills, • Commitment to maintain confidentiality, • Understanding of the Agencys mission and culture and the ability to maintain appropriate boundaries with staff and clients in all circumstances

Job Description Looking for a job working in your community and advocating for those underserved individuals? See Below!! Service Coordination, Inc. is looking for Supports Planners with a passion to serve and work within your community – people who LOVE what they do and who are ready to finally be taken care of to the same degree that they care for others! Why should YOU want to work with us? • We offer competitive pay, with a base salary range of $64,395 - $79,861, determined based on education, relevant case management experience and relevant certifications, • We reimburse for all travel and offer a quarterly bonus potential, • Generous Team Member Referral Program, • Excellent benefits, including a tuition reimbursement program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay, • Extensive paid training and employer-provided laptop and cell phone, • Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual ReviewsOur roots at SCI extend back to 1982, and our mission has always been the same: to effectively care for our team, our community, and the people that we support. SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights. Even during the COVID-19 shutdown, our Support Planners didn't miss a beat. They adapted to their surroundings and found new ways to ensure they remained available and helpful to the individuals they support. Does this sound like you? Send us your resume for review! We'd love to see what you bring to the table! Apply based on your County: When applying for a job posting, it is important to apply to the county you live in for the following reasons: • By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting., • Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position., • You will be eligible for mileage reimbursement at the federal rate. Position Requirements:, • Bachelor's or master's degree in one of the following concentrations:, • Psychology, • Sociology, • Social Work, • Nursing, • Counseling, • Human Services Administration, • Valid Driver's License and an insured vehicle If you are the type of person who welcomes a challenge and is looking for a rewarding position where you can truly make a difference, please contact us to learn more! SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health’s Targeted Case Management and Supports Planning work models.Position Summary: Provide Case Management services and support to people who have a disabilityand/or medical need which require assistance with Activities of Daily Living (including bathing, dressing, toileting, eating, and mobility.) Primary objectives of this position include: Establishes positive working relationships through a solution-based approach with each person supported, their support system and additional external stakeholders; Routinely explores options, areas of interest and preferences and growth opportunities for each person supported; Establishes and monitors PersonCentered Plans ofService that identify outcomes important to the person, outline support needed and required, secure ongoing support services, and continuously monitors and evaluates the quality of the services provided; Meets state mandated requirements for all duties of the Supports Planner role; Identifies and secures ongoing support services and provides assistance to people supported, Ensures that the providerservices meet state mandated standards.SCI Team Member Expectations: All SCI Team Members are expected to: Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures. follow HIPAA, confidentiality and security procedures and principles; collaborate with peers, leadership, and support areas of the organization; actively participate in and contribute to leadership and other staff meetings and trainings; maintains compliance with federal, state, and local employment laws and regulations; follow self-direction and person-centered planning procedures and philosophy; and to foster a culture that values diversity.Support Planners provide targeted case management by advocating, arranging and monitoring services and identifying supports for people with Medicaid Home and Community Based services of varying ages and medical needs. Essential Duties: • Advocates on behalf of the people served, provides resource information, and educates them to become more self-determined, • Provides education to people served and their support system, • Provides education on how to coordinate and advocate for services, • Encourages people served to empower themselves and achieve optimal level of independence, • Educates people served on the principles of self-determination, • Collects information and documentation related to eligibility for Supports Planning services, • Meets with the people served and/or their authorized representative to obtain information, • Obtains relevant information and supporting documentation, • Plans for, and updates Person Centered Plans of Service (POS), • Plans for, facilitates, develops, and continually updates Person Centered Plans of Service and Person-Centered POS Tools that document service needs for people eligible for Supports Planning services, • Engages in person-centered planning process with people served, • Develops and writes the POSs in collaboration with people served, • Conducts POS preparations with people served, • Researches, identifies, refers, and coordinates resources and services to achieve the outcomes specified in the person's POS, and shares resources with other team members, • Provides information, makes referrals, and assists people served, • Assists people served with transitioning, • Completes required paperwork and follows up for waivers, • Identifies services and collaborates with providers for people served in institutional facilities to transition successfully into the community, • Monitors Person Centered Plans of Service (POS) and conducts follow-up activities, • Conducts on-site visits to support and observe those served, • Conducts timely visits and contacts as defined in regulations, • Obtains information regarding progress toward goals, • Identifies new medical and health services, and other personal needs, • Completes the Reportable Events (RE) as defined in regulations, • Applies or re-applies for necessary programs or services, • Communicates with providers regarding resolution of concerns, • Assists with provision of documentation to apply for medical assistance, • Adheres to SCI and policies and procedures, • Meets performance utilization benchmark to ensure compliance with SCI standards, • Maintains individuals' HIPAA records in secure locations, • Utilizes tracking and time management tools Required Competencies: • Problem Solving: Using a solution-based approach, identify options and workable solutions, • Decision Making: Identify a range of alternatives and evaluating potential courses of action, • Job knowledge: Possessing the basic knowledge necessary to perform the job or function, • Achievement: Striving to accomplish high goals or standards, • Initiative: Taking action without being told to do so, • Trustworthiness: Securing the confidence of others through consistent words and actions, • Respect for others: Working to understand and empathize with the position of others, • Interpersonal communication: Interacting effectively with others to convey thoughts and ideas, • Building Relationships: Establishing and maintaining positive rapport with others, • Service Orientation: Responding to others in a timely manner to satisfy their needs, • Teamwork: Working cooperatively with others to accomplish goals or objectives, • Dependability: Reliably following through on commitments made to others, • Flexibility: Willingness to take alternative actions given appropriate justification, • Detail Orientation: Attending to all steps and follow-ups necessary to accomplish a task, • Professionalism: Conducting oneself with high standards and integrity, • Planning: Looking forward in addressing tasks to anticipate steps and contingencies, • Stress Tolerance: Maintaining stable performance under the pressures of work or life, • Work Attitude: Approaching work with a positive "can do" mindset. Minimum Qualifications: Education required: Bachelor's degree or Master's degree in a human service field: • Human Services Administration, • Psychology, • Sociology, • Social Work, • Nursing, • Counseling Experience: • Experience in working with people with disabilities preferred, • Experience with person centered planning preferred Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary >95% of the time. Continually operates a computer, keyboard and mouse, and other office productivity machinery, such as a calculator, copy machine, printer, and mobile Smartphone device. Constantly positions self to comfortably maintain computer equipment. May occasionally be required to move about in an office setting or position office equipment weighing between 10-25 pounds. Vision abilities required by this job include close vision. Ability to operate a motor vehicle. The person in this position frequently communicates with other people. Must be able to exchange accurate information in these situations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time. SCI is an equal opportunity employer and committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, hair texture or protected hairstyle, veteran status, or genetic information. SCI is also committed to providing equal opportunity and access to individuals with disabilities by ensuring reasonable accommodations are provided to participants in the job application or interview process. To request a reasonable accommodation, contact Kathryn Eckert at kathryn.eckert@sc-inc.org or 410-218-5581. SCI is committed to fostering a safe and productive workplace for all Team Members and individuals engaged in business with the organization. As such, all positions require the completion and passing of a 9-Panel Drug Screening within 48 hours after accepting an offer of employment. A 9-Panel Drug Screening tests for illegal drugs within the State of Maryland. SCI does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role. Disclaimer: The recruitment process is approved by Service Coordination Inc.’s (SCI) Team Member Experience Advisory Committee and subject to change based on business needs. #INDSCIH #SCIIM

Job Description La Clínica del Pueblo Job Description Job Title: Case Manager Department: Health Equity Supervisor: Community Partnerships Manager Location: The position will work in Washington, DC and Hyattsville, MD. Will be working in both locations. Classification: Non-Exempt/Hourly Synopsis: The Case Manager connects patients to essential health, social, and community-based resources. They serve as a link between patients and needed services by facilitating access and troubleshooting barriers to resources. Additionally, they support patients by creating action plans that enhance their ability to self-navigate systems and coordinate care both within the organization and with external services. Qualifications: Required Education and Experience: • High School diploma, G.E.D or equivalent., • More than two years of experience working in Health & Human Services., • Bilingual in English and Spanish., • Excellent oral and written communication skills in English and Spanish., • Proficiency with Microsoft Office; advanced skills in Microsoft Excel., • Experience in care coordination and/or case management. Preferred Education and Experience: • Proficiency with Electronic Medical Records (EMR)., • Experience working with Limited English Proficient populations., • Experience working with people living with HIV, and other Chronic Conditions., • Local knowledge about and connections to community health care and social welfare resources., • Highly organized with the ability to keep accurate notes and records., • Core values consistent with a patient-centered approach to care., • Experience working in a dynamic and fast-paced team environment. Duties and Responsibilities Implement individualized action plans for patients assigned to case management, including the following services: Manage a high volume of complex care caseloads that include proactive outreach and documentation of encounters in EMR, including Ryan White and My Health GPS and other programs for complex care coordination. Provide benefits counseling and support to assist eligible clients in obtaining access to public and private programs for which they may be eligible, including but not limited to AIDS Drug Assistance Program, Pharmaceutical Manufacturer’s Patient Assistance Programs, other state or local health care, and supportive services. Aid patients in filling out forms on the spot to increase the likelihood of completion. Troubleshoot medication access, including filling out forms, submitting to appropriate channels, and contacting pharmacies. Assist patients in navigating health, behavioral health, and social service systems, including housing supports as needed. Conduct telephonic outreach and follow-up for patients who do not require in-person visits. Administer the Health-Related Social Needs Screening (PRAPARE) as required. Ensure accurate, timely, and consistent documentation of services in the electronic medical record (EMR). Coordinate supportive services, such as transportation, for patients with complex needs. Promote patient engagement and shared decision-making through the development of SMART goals. Use patient-centered approaches to build rapport and support patients in addressing health-related social needs. Refer patients to community and social support services to reduce access barriers, strengthen self-management skills, and support improved health outcomes. Visit or communicate with community and clinical resource organizations as part of their role to better connect patients to resources and help patients understand the program, how to access it, and the staff who work there. Follow all protocols and procedures required by funders and by La Clinica del Pueblo regarding care coordination duties and responsibilities. Demonstrate professional, effective, and respectful communication skills, including written, verbal, and nonverbal. Maintain a positive attitude and provide respectful, professional customer service. Uphold patient confidentiality, respect patient rights, and comply with HIPAA regulations at all times. Act as a patient advocate by responding with empathy and respect to patient and family concerns and identifying opportunities to improve care experiences. Engage in ongoing learning to enhance professional skills and improve quality of care. Maintain complete, accurate, and confidential medical records in accordance with organizational standards. Increase visibility of the Case Manager as part of the primary care team. Participate in daily huddles and team meetings to provide case updates, share community resources, and highlight patient experiences. Use PRAPARE as a teaching tool during huddles and provider meetings to explain how social needs screening supports patient care. Maintain physical presence with the primary care team to support warm handoffs and identify patients needing additional services. Maintain approachability and visibility when not meeting with patients Support program manager by participating in La Clínica’s Health Equity Hub Workgroup every month to strengthen and vet external partnerships in clinical, food, legal services, housing, employment, and transportation. Follow all protocols and procedures required by funders and by La Clinica del Pueblo. Acknowledge patients’ rights on confidentiality issues, always maintain patient confidentiality, and follow HIPAA guidelines and regulations. Attend required internal and external program meetings. Complete monthly reports assigned. Meet with supervisor as required. Perform other duties as assigned by the supervisor. Supervisory Responsibilities: N/A Physical Requirements: Prolonged periods of sitting at a desk and working on a computer

Job DescriptionPosition Title: Case Manager / Outreach Worker Location: Washington, DC / Annual Salary $65,000 This position supports programming funded through the Office of Juvenile Justice and Delinquency Prevention (OJJDP), focused on prevention, intervention, and support services for justice-involved and at-risk youth. The Case Manager / Outreach Worker provides direct services, builds community connections, and supports youth in achieving positive outcomes. This position may require flexible hours, including evenings and weekends. Principal Accountabilities • Conduct outreach to identify and engage at-risk and justice-involved youth, • Develop and maintain relationships with youth, families, and community partners, • Perform assessments and develop individualized service plans, • Provide ongoing case management and monitor participant progress, • Connect clients to education, housing, employment, and health services, • Provide crisis intervention and emotional support, • Advocate for youth within community systems, • Facilitate workshops and prevention programming, • Maintain accurate case notes and documentation, • Assist with reporting and program evaluationRequired Education and Experience Bachelor’s degree in social work, criminal justice, psychology, or related field, or equivalent experience. Experience working with at-risk or justice-involved youth preferred. Knowledge, Skills, and Abilities Required Strong case management, communication, and crisis intervention skills. Ability to build rapport with youth, maintain documentation, and work flexible hours.

Job Description The Case Manager, under the direct supervision of the Program Manager and general supervision of the Family Services Director, is responsible for providing resources and referrals to families, conducting home visits, and advocating for families within the context of their team assignment The incumbent is responsible for maintaining documentation for their assigned cases and completing agency assessments, case plans, and other forms as necessary. S/he is also responsible for providing outreach services that employ prevention and intervention techniques and conducting collateral visits. Lastly, the incumbent will provide rotating emergency coverage. PRINCIPLE ACCOUNTABILITIES • Home Visits – Conduct and schedule home visits with clients to monitor the level of family functioning and stability to ensure housing, clothing and food needs are adequate. Build and maintain trust and rapport with families. Build on the strength of family to assist them in meeting their needs and respond to crisis and stress appropriately. Report incidents of child abuse and neglect and assist the family in modifying behaviors and/or conditions or refer to appropriate resources., • Case Management – Identify and articulate critical issues confronting the family. Review intake summary and in collaboration with the case manager, determine course of action(s). Regularly review data system to ensure the proper maintenance of documentation by staff of interactions among family members during home visits. Assist assigned social workers with obtaining the proper resources needed for clients., • Resource and Referral – Investigate resources in the community to meet the needs of clients. Ensure the maintenance of a current and up-to-date listing of all community-based programs, schools, civic associations, churches and businesses to assist clients in obtaining food, clothing, housing, employment, furniture etc. Provide housing relocation assistance for working with The Community Partnership and landlords. Ensure 24-hour accommodation for homeless client that provides rehabilitative and supportive services designed for stabilization. Maintain working relationships with outside agencies to promote the work of CSC, keep abreast of issues, and to advocate for client services., • Emergency Coverage – Provide emergency coverage to ensure support is available when clients are in need. Receive calls and determine level of priority and respond as appropriate. Responds to critical situations in a timely manner. Education Bachelor of Arts Degree in Social Work, Education or Psychology or 2-3 years work experience in the field of social work and case management. Knowledge of community resources. Excellent oral, written and interpersonal skills. Annual Salary: $67,000

Job DescriptionSalary: $24-$26 hourly JOB DESCRIPTION Case Manager Job Description Position Title: Case Manager Youth Transitional Housing Program (YTH) Supervisor: Clinical Manager Program Area: Youth Transitional Housing Department: Homeless Intervention Services Position Summary The Case Manager is responsible for providing person-centered case management services for persons housed at KBECs Youth Transitional Housing Program. The primary goal is to assist individuals in addressing the barriers associated with obtaining and maintaining permanent housing using a strengths-based, Housing First approach. Case Manager will provide on-site case management services. Essential Duties and Responsibilities Provide comprehensive, client centered case management to individuals residing at Youth Transitional Living Program. • Provide supportive services to individuals experiencing homelessness., • Deliver face-to-face contacts to consumers, spending approximately 80% of time working directly with clients., • Demonstrate empathy and flexibility in responding to individuals needs and requests fostering wellness and independence., • Engage consumers and assess individual needs, preferences, and strengths., • Develop, implement, and review individualized housing case plans with each client to accomplish goals such as physical health, money management, development of social/community supports, daily living activities, etc., on a regular basis., • Provide budgeting and financial literacy services to support money management for coverage of housing and other daily needs., • Actively engage with clients by establishing trusting relationships, and assess for safety/well-being, and activate emergency services as needed., • Oversee medication management for assigned clients, as needed., • Complete all HMIS documentation, data collection, and accurate case notes for all services rendered., • Participate in Coordinated Entry Assessment through the completion of required SPDAT assessments., • Provide person centered supportive services through the Youth Transitional Living services, as needed., • Participate in the planning and development of new projects as they relate to client services., • Assess safety/well-being of clients and activate emergency services and other necessary supports as needed., • Connect, collaborate, build, and maintain positive relationships with external agencies that provide services to homeless individuals., • Actively participate in case meetings, staff meetings, and supervisions., • Actively participate in trainings and other events as requested, • Assists with volunteers as necessary., • Perform other duties as assigned., • Develop, implement, and revise individual housing and service plans., • Assist individuals in locating and selecting wraparound services., • Assist clients in securing adequate housing resources to include tracking housing applications, acceptance and lease-ups., • Act as a liaison with landlords and other community stakeholders., • Attend professional training and conferences as needed. Education/Experience • Minimum of a bachelors degree in a relevant psychology, social work, humanities, social science, or related field, particularly in serving youth., • Minimum of one (2) years of relevant experience working with youth, particularly those who are experiencing homelessness or other societal risk-factors within the homeless continuum of care., • In lieu of education requirements, a Case Manager without a bachelors degree can meet minimum qualifications by substituting at least five (5) years of direct client work experience in a social service and/or human service field and/or previous work as a case manager., • Ability to submit all documentation within a 24-hour time frame., • Experience providing counseling and/or case management services to vulnerable or at-risk youth populations., • Experience working with victims of domestic violence. Essential Use of the Following Tools • Ability to learn computer software programs to enter and maintain accurate data/information in appropriate platforms, including the Homeless Management Information System (HMIS)., • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Suite/Drive, • Proficiency with social media (Twitter, LinkedIn, Facebook, etc.), • Proficiency with standard office equipment: phone system, copier/printer, fax, scanner Skills and Knowledge • Familiarity and knowledge of DCs social service providers and public benefits programs preferred., • Crisis management experience is preferred., • Excellent written and verbal communication skills., • Exceptional ability to multi-task and excellent organizational skills. This includes attention to detail, problem-solving, time management, and the ability to follow through on projects and meet deadlines., • Excellent case management skills with a proven track record of success., • Ability to maintain confidentiality of highly sensitive information, and demonstrated professionalism, reliability, and responsibility., • Strong commitment to mission, including racial, gender, religious equity and social and economic justice., • Ability to develop individualized housing stabilization plans with specific and targeted goals and strategies to transition clients to permanent housing., • Ability to navigate community resources and promote individuals linkages to available resources to meet the identified needs of individual family members and the family as a whole., • Experience in the DC Homeless Service arena to include conduction of assessments, such as the SPDATs. Qualifications • Understanding of adult and youth rehabilitation services., • Strong written and verbal skills, • Ability to work in a culturally diverse and culturally welcoming environment, • Ability to work well under pressure, • Ability to work as a team player, • Strong commitment to mission, including racial, gender, religious equity and social and economic justice, • Ability to develop housing plans with specific and targeted goals and strategies to transition clients to permanent housing, • Ability to navigate community resources and promote linkages to available resources to meet the identified needs of individual family members and the family as a whole, • Experience in the DC Homeless Service arena to include conduction assessments, such as the SPDATs and using HMIS. Working Conditions Position will spend time between office/desk settings, traveling to meet with households across the service area, and attend meetings/engagements with key stakeholders. Physical and Environmental Requirements Position requires an office setting and some traveling to engagements via car or public transportation.Employees must be able to sit for extended periods of time with repetitive motion and positions.Employees must be able to operate a motorized vehicle and have a valid state drivers license.Some lifting may be required (up to 20-50lbs) Background checks: The selected candidate will be required to pass a criminal history background check including fingerprinting including CJIS- FBI, Police background check (of the jurisdictions in which they reside, if not Washington, DC, and DC Police background check) DC Child Abuse Registry, and National Sex Offender Registry Department(s); Drug and Alcohol testing and Tuberculosis Testing. Salary: $24.00 - $26.00 per hour This job description is subject to change, based on the needs of the Organization.

Job Description The Case Manager implements the individual and family case management services program. The Case Manager ensures that each client can participate fully in relevant and appropriate social, academic, and independent living activities. The Case Manager advises and counsels the clients, refers agency workers to the activities schedule, and directs case management services. The Case Manager collaborates with clinical personnel, businesses, schools, and parents on programmatic partnerships. The Case Manager will provide primary responsibility for the quality assurance of services provided to the clients. In addition, the Case Manager will lead client intake: assessment, assignments, treatment plan development, and documentation: discharge summaries and post-release planning. According to the ADA 1990, reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Direct Reports: The Case Manager reports directly to the Client Services Coordinator Essential Functions: 1. Case Management Services: • Ensure all clients are meeting at a minimum all standard requirements of their referring agency (e.g., staying drug-free,maintaining daily appropriate hygiene, working and or attending school full-time, volunteering), • Meet weekly and as needed with clients (individuals and families) on caseload to develop case plans, review progress, and follow up on tasks and services., • Assist in planning monthly extra-curricular or therapeutic activities for a client base., • Lead in the development of daily life skills of clients, • Attend Treatment Team meetings as scheduled., • Participate in client review meetings as needed., • Lead in the development and facilitation of the Individual Service Plans (ISPs) for your client base as well as quarterly reviews (or as needed), • Attend court, including Landlord-Tenant court (as needed if the client does not have appointed legal counsel present), • Enhance the client’s environment by creating a hospitable, customer-oriented environment., • Complete reports and maintain statistical data on an ongoing basis. 1. Conduct a minimum of eight (8) contacts per month (2 per week) with individuals/families, of which two (2) contacts must be face-to-face if the client is unhoused and one (1) must be face-to-face and take place in the home if the client is housed in the PSH Program., 2. Work closely with the Program Manager and Service Coordinators as needed. Minimum Qualifications: • A bachelor’s degree in social work, psychology, sociology, counseling, or other related social service/science disciplines and a minimum of 2 years’ experience in the social services field., • Certification and licensure in a relevant discipline (e.g., certified addictions counselor, peer recovery specialist) may substitute for education requirements, along with four years of social service experience. In addition, the employee must verify active certification and re-certification throughout employment., • Experience collaborating and partnering with other social service providers., • Ability to think critically and utilize sound judgment., • Ability to maintain client confidentiality and professional boundaries., • Strong knowledge of community resources or ability to become knowledgeable required., • Strong time management and organizational skills are required., • Strong interpersonal and connecting skills are required., • Strong communication skills, including verbal and written., • Proven ability to submit timely, detailed, and accurate case notes., • Proven ability to provide a holistic approach to social services preferred., • Must be able to obtain Police and Child Registry Clearances., • Must have a valid driver’s license and your transportation., • Other duties as assigned. Working Conditions This is a full-time position, Monday through Friday, 9:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job responsibilities demand. Physical Requirements While performing the duties of this job, the employee will frequently sit, stand, walk, drive, and reach—prolonged periods of driving, walking, and possible meetings. Other Duties This job description is intended to describe the general nature and work performed by employees but is not a complete list of activities, duties, or responsibilities required of personnel. Furthermore, other commitments, obligations, and actions may change or be assigned at the employer’s discretion. For example, Metropolitan Educational Solutions, LLC is an equal-opportunity employer. Company DescriptionA team of grass root professionals with the combined goal of providing quality educational and social services to at-risk individuals and people in need.A team of grass root professionals with the combined goal of providing quality educational and social services to at-risk individuals and people in need.

Job Description Bilingual Case Manager Full Time Washington, DC, US About Sasha Bruce Youthwork (SBY) Sasha Bruce Youthwork (SBY) is the leading provider of homeless youth services in the DC Region. Through the holistic integration of its Pillars of Opportunity, Sasha Bruce is able to provide safe homes, life skills, and workforce development to meet the unique needs of homeless youth. For more than 45 years, Sasha Bruce has implemented innovative interventions aimed at bringing an end to youth homelessness in the DC region. Today, its programs in DC and Prince George’s County, MD, reach over 6,500 runaway, homeless, abused, and neglected youth, and their families. About PASSAGES PASSAGES is an extended transitional housing program with shared apartment units in ward 8. The program is meant for chronically homeless youth up to the age of 24 who can stay up to six years depending on their age and are supported with intensive case management services in order establish a level of stability and self-sufficiency. Position Summary Under the Program Manager, the bilingual case manager will provide care coordination, social service navigation and support to clients in PASSAGES Qualifications ● Bachelor's Degree in a Social Work, psychology, or a human services related field OR Three years of experience working with at risk youth, vulnerable populations - preferably homeless populations; ● MUST be bilingual (Spanish/English); history working with Latinx populations a plus; ● Familiarity with social services and support agencies in the District; ● Strong communication and organizational skills required; and, ● Reporting to the Program Manager, this is a full-time, exempt level position. All candidates must possess a valid driver’s license and have reliable transportation; pass the required clearances; and provide any additional information regarding previous records, if necessary. Duties and Responsibilities ● Completes all necessary funder specific admission processes with clients when referred to PASSAGES including intake, program rules and policies (confidentiality, bullying, release of information, etc.).; ensures SPDAT assessments are up to date; ● Using a competency based framework and in collaboration with other staff at PASSAGES - creates, implements and monitors an individual service plan to assist clients in meeting their goals towards self sufficiency; ● Connects clients with appropriate social services and actively supports them in the navigation of services including vital documentation, food supports, relevant benefits, etc.; connects clients with relevant resources to their individual service plans and actively supports them in cultivating those relationships; ● Conducts individual counseling sessions with clients on caseload; ● Supports the reporting, planning and implementation of activity schedule at the program including various life skills, workshops and trainings on relevant topics to clients; ● Support or provide crisis intervention and on-site counseling when appropriate; ● Perform regular house check inspections inside the building and in the area immediately outside; monitor facilities and enforce program rules for client safety; ● Help provides office coverage, answer and record all phone calls and visitors; ● Complete service documentation in client case records within 24-48 hours of the service; maintain accurate, complete, and confidential case files, written documentation, reports to track client progress and outcomes ● Participates in regular team consultation meetings, staff meetings, trainings, conferences, regular supervision and community outreach events as required; taking special care to ensure that required trainings are completed annually; ● Availability in evenings and weekends as needed; ● Other duties as assigned by the Program Manager, the Chief of Programs or their designee; and, ● Must have a commitment to ending youth homelessness, racial equity, inclusion, and issues central to Sasha Bruce Youthwork’s mission. Sasha Bruce Youthwork, Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Sasha Bruce Youthwork, Inc. is also committed to comply with all fair employment practices regarding citizenship and immigration status.

Job Description Housing Up is one of the leading non-profit organizations in Washington, DC providing the full spectrum of housing and supportive services to more than 700 homeless and at-risk families so that they can transform their own lives. Housing programs include permanent supportive, rapid rehousing, transitional, and affordable rental housing. Supportive services include case management, employment services, clinical services, housing counseling, resident services, life skills, and youth programming. Position Summary The Site-Based Permanent Supportive Housing Case Manager is responsible for delivering intensive services to individuals who have experienced chronic homelessness and have been diagnosed with a mental health or physical disability. Additionally, individuals may be economically and/or emotionally detached from their support networks. Through this work, the case manager will help individuals to improve basic life and interpersonal skills, access physical and mental health care, maintain stable housing within the assisted living placement. The case manager will also ensure that individual is linked to public benefits, such as Medicaid, SNAP, and TANF. Ultimately, these services are focused on ensuring that clients are empowered to achieve the highest level of self-sufficiency possible. While participating in this program, individuals will live at a site-based permanent supportive housing assisted living program, located in Washington, DC. Essential Functions At the core of this work is a strengths-based assessment, which explores the 4 Pillars of Housing Up Case Management – Household Finances, Unit Management, Health and Mental Health, and Family Life and Social Support. The assessment will serve as the foundation for goals related to these 4 Pillars. The assessment must be updated as often as necessary, but no less frequently than quarterly. The case manager will meet with each family weekly to discuss these goals and to collaboratively establish reasonable action steps. In support of these goals, the case manager will: • Develop successful working relationships with clients that support their ability to increase their self-reliance, independent living skills, and housing stability., • Assist clients with day-to-day living and ensure client compliance with housing and community-related regulations and rules., • Influence and recognize positive behavior changes and identify problems and obstacles that threaten to undermine the client’s goals., • Organize and facilitate social and recreational activities designed to promote community involvement and peer support., • Serve as an ongoing liaison between property managers and clients., • Successfully mediate conflict between clients., • Intervene when crises occur and combine de-escalation techniques with proactive planning to minimize reoccurrence., • Assist in developing and encouraging adherence to a personal budget through pro-active and meaningful housing and budget counseling sessions. Provide budget counseling and education to assist clients in establishing payments plans for bills and past debts, so that clients successfully maintain their housing., • Proactively aide clients in becoming connected to supportive services and work collaboratively as a team to advance client goals., • Ensure the integrity and confidentiality of all client information., • Maintain current records in Housing the Homeless (HTH) database and paper case files, documenting interactions with residents in a standardized format used by Housing Up., • Capture program statistics and other required reports as directed., • Participate in Housing Up special events, helping to share information about Housing Up and working, as needed, to ensure event success., • Attend staff meetings and other meetings as required by supervisor., • Other duties as required. Required Qualifications • Bachelor’s degree in social work or related field and year of experience OR high school diploma or equivalent with 4 years’ experience. Lived experience in homelessness may also be considered in lieu of these requirements. Applicable Experience, Knowledge, and Skills • One (1) year of experience working with individual who have been at risk of homelessness or who have experienced homelessness., • Experienced at a site-based environment is preferred., • Familiarity with the Strengths-Based and Housing First approaches to case management., • Well-versed in trauma-informed service delivery, with experience executing this approach in housing programs., • Ability to provide services with empathy and with consideration of how trauma impacts the mental, physical, and psychological responses of clients., • Demonstrated ability to partner with youth clients who have experienced mental health challenges, trauma, crisis, and community stress and successfully empower them to overcome their challenges., • Ability to establish and maintain trusting relationships – patience & perseverance., • Ability to de-escalates crises and prevent reoccurrence., • Excellent verbal, written and problem-solving abilities. An upbeat demeanor is required., • Working knowledge of DC area community resources to address client needs., • Knowledge of substance abuse/recovery, family systems, and mental health care., • Excellent interpersonal skills., • Strong documentation and reporting skills., • Strong planning and organizational skills., • Ability to prioritize effectively while managing multiple tasks and responsibilities. Work Environment/Physical Effort • The case manager will primarily work from a site-based permanent supportive housing program in Washington, DC. Employees here will require flexibility to work night and/or weekends when necessary and with advanced notice., • Requires ability to sit up to 3-6 hours per day with intermittent occasional walking and standing., • Ability to sit/stand for prolonged periods, • Ability to lift 20-30 pounds, • Must be available to participate in after hours on-call rotation, as well as be on call during inclement weather. Other Requirements • Candidate must be computer literate and be able to navigate MS Office software (e.g. Word, Excel, PowerPoint)., • Candidate must also possess a valid driver’s license and have a vehicle, as well as proof of auto insurance. Salary and Benefits Salary $50,000-$55,000 (Depending on qualifications and experience) Housing Up offers a competitive benefits package including health insurance, retirement plan with company match, paid vacation and sick leave, commuter benefits, summer Fridays, tuition assistance, new hire/referral bonuses, professional development budgets, and a work environment aimed at a healthy work-life balance. Housing Up is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job DescriptionThe Excalibur Group is currently seeking Case Managers to join our dynamic team in Washington, D.C. Do you want to perform meaningful work? Are you passionate about other’s success? Join our team as we help DC residents secure meaningful employment and financial freedom! REQUIREMENTS • Bachelor’s degree in social work, social services, counseling, business administration or related field from an accredited college or university OR a minimum of five (5) years’ experience providing workforce development-related case management services to populations like the District’s Customers., • Worked with Customers in a caring and respectful manner with an understanding of and consideration for their unique circumstances., • Prior experience developing, evaluating and implementing a service plan that is milestone driven., • Experience in identifying community resources/services and connecting Customers to resources/services., • Able to submit written forms and reports accurately., • Good at building trusting relationships, effective communicator, good listening and coaching skills, computer literate and proficient at using Microsoft Office. DUTIES/RESPONSIBILITIES: • Experienced at working with Customers and knowledgeable about the challenges that Customers typically face, Case Managers shall coordinate with other providers (e.g., community-based entities, other District agencies) and ensure that Customers are making meaningful progress against their Detailed Individual Responsibility Plan (DIRP)., • Case Managers shall be responsible for conducting outreach to referred Customers, engaging Customers in Provider activities, re-engaging those Customers who started to participate and subsequently stopped, introducing Customers to Provider processes, reviewing the DHS-administered assessments, administering detailed assessments, developing, and amending DIRPs, and helping Customers overcome barriers to program engagement and participation., • Case Managers shall develop trusted working relationships with assigned TANF Customers and shall monitor Customer engagement and progress for as long as the Customers are in the Provider’s PIT. HOURS OF OPERATION Mon. – Fri. 8:30am – 5pm Except Federal Holidays PAY $50-$55K HOW TO APPLY If interested in this opportunity, please apply on our website by visiting www.theexcaliburgroup.com. Preference will be given to all qualified applicants who live in a federally certified HUBZone. The Excalibur Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Powered by JazzHR C7eDJpD5qw