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  • Operations Manager
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    Operations Manager
    9 hours ago
    $75000–$100000 yearly
    Full-time
    Monsey

    We’re Looking for an Experienced Professional in the Truck Insurance Sector Do you have experience in the insurance industry, especially in truck insurance? Are you passionate about optimizing processes and improving operations for greater efficiency? If so, we want to hear from you! We’re seeking an experienced professional to join our team in the truck insurance sector. The ideal candidate should possess strong operational skills, an analytical approach to process optimization, and a proven ability to manage complex operations. Key Responsibilities: • Oversee daily operations to ensure compliance with industry regulations and standards., • Identify opportunities to enhance service delivery, aligning client needs with insurer appetites., • Build and maintain long-term relationships with key markets, ensuring strong, mutually beneficial partnerships., • Work closely with internal teams to ensure accurate and timely quotes, driving client satisfaction. Requirements: • Prior experience in the insurance industry, specifically in truck insurance., • Strong operational skills with experience managing complex processes., • Proactive attitude with exceptional attention to detail., • Excellent communication skills to establish relationships with insurers and clients. What We Offer: • A dynamic and collaborative environment where your contributions will be essential to our ongoing growth and success., • Opportunities for professional development in an ever-evolving industry., • A committed team focused on excellence and shared success. If you're ready to take the next step in your career and make a difference in a leading insurance company, we look forward to your application!

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  • Director of Transportation Insurance Operations & Growth
    Director of Transportation Insurance Operations & Growth
    21 days ago
    $50000–$85000 yearly
    Full-time
    Monsey

    Director of Transportation Insurance Operations & Growth 📍 Location: New York Office 🕒 Work Arrangement: In-office preferred; limited hybrid flexibility available during the first few months About the Company We are a growing transportation insurance organization focused on delivering high-quality insurance placement and risk management solutions to clients across the transportation and logistics space. Our mission is to operate with discipline, professionalism, and a growth mindset—building long-term carrier partnerships while protecting both our clients and our company. About the Role We are seeking a highly experienced Transportation Insurance leader to join our New York office and take ownership of sales strategy, carrier relationships, risk management, operations, technology, and growth initiatives. This is a senior leadership role for someone who is both strategic and hands-on—capable of building structure, holding teams accountable, and scaling a transportation insurance operation the right way. The ideal candidate understands carrier appetites, submission quality, E&O prevention, CRM systems, SOP development, and team leadership—and is comfortable setting high expectations and ensuring work is done correctly. Key Responsibilities Sales Leadership & Team Management • Ensure sales representatives are prospecting and calling on the right accounts, aligned with insurance carrier appetites and underwriting guidelines, • Lead, coach, and hold sales staff accountable for quality submissions, professionalism, and performance, • Interview, hire, onboard, and train new sales and operations team members, • Develop structured training programs for sales, service, and operations teams, • Help design and negotiate commission structures and compensation plans, • Foster a high-performance, growth-oriented culture, • Carrier Relations & Market Strategy, • Research, evaluate, and build relationships with new insurance carriers in the transportation insurance space, • Maintain strong relationships with existing carrier partners and underwriters, • Strategically manage the submission of business to the correct markets, • Monitor carrier appetite changes, market conditions, and regulatory updates, • Risk Management & Compliance, • Apply a strong risk management mindset to all sales and operational decisions, • Protect the company from Errors & Omissions (E&O) exposure through documentation, controls, and oversight, • Develop and launch risk management services for transportation clients, • Ensure compliance with carrier guidelines, internal standards, and regulatory requirements, • Operations, SOPs & CRM, • Design, implement, and enforce standard operating procedures (SOPs) across the organization, • Lead the implementation and company-wide adoption of a CRM system, • Ensure data accuracy, pipeline visibility, and reporting consistency, • Improve business processes to support scalability and operational efficiency, • Technology, AI & Innovation, • Identify and evaluate AI and automation opportunities to improve prospecting, submissions, workflows, and customer service, • Partner with leadership to implement modern tools that increase productivity and reduce risk, • Branding & Marketing, • Support and oversee branding and marketing initiatives, • Ensure the company maintains a professional, corporate, and consistent online presence, • Oversee brand consistency across the website, social media, digital marketing, and client-facing materials, • Collaborate with internal teams and external vendors to align messaging with company values and compliance standards, • Work Location & Schedule, • This role is based in our New York office, • In-office presence is expected, particularly during onboarding, training, and strategic planning, • Limited hybrid flexibility may be available for the first few months, depending on experience and business needs, • Ongoing flexibility may be considered after successful integration and performance, • Qualifications & Experience, • Extensive experience in transportation insurance, • Strong understanding of trucking, logistics, and transportation-related insurance programs, • Proven experience leading, training, and managing sales and operations teams, • Deep knowledge of carrier appetites, underwriting processes, and E&O prevention, • Experience building SOPs and implementing CRM systems, • Strong analytical, organizational, and decision-making skills, • Excellent communication and leadership abilities, • Results-driven with a strong growth mindset, • Why Join Us, • Senior leadership role with real influence on company direction, • Opportunity to build and scale teams, systems, and carrier relationships, • Ability to create long-term value through risk management and operational excellence, • Competitive compensation with performance-based incentives Additionally, we are looking for someone with management skills, capable of leading and developing a sales team with a growth mindset. Knowledge of standard operating procedures (SOPs) and customer relationship management (CRM) systems is essential.

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