Warehouse Supervisor / Installation Technician
hace 8 días
Spanish Fork
Job Description:\n\nWarehouse Supervisor / Installation Technician – Northern Territory Company: Norcon Industries, Inc.Territory: Utah, Idaho, and Western Wyoming Direct Report: Operations ManagerLocation: Spanish Fork, UTEmployment Type: Full-TimeTravel: REGIONAL TRAVEL/OVERNIGHT STAYS REQUIRED Position Summary Norcon Industries is seeking a dependable, organized, and mechanically inclined Warehouse Supervisor / Installation Technician to support our Northern Territory, which includes Utah, Idaho, and Western Wyoming. This is a hands-on position combining warehouse operations, material coordination, deliveries, and field installation responsibilities. The Warehouse Supervisor / Installation Technician will be responsible for receiving and organizing incoming materials, identifying and staging products for service and installation projects, maintaining an orderly warehouse, and coordinating deliveries with Norcon's Project Managers. The successful candidate will also train as an Installation Technician and assist with the installation, service, and repair of Norcon's specialty construction products throughout the Northern Territory. This position is ideal for someone who enjoys a combination of warehouse organization, hands-on mechanical work, problem-solving, and field work rather than performing the same duties every day. Essential Duties and Responsibilities Warehouse OperationsOversee the day-to-day organization and operation of Norcon's Northern Territory warehouse.Receive deliveries from manufacturers, freight carriers, vendors, and suppliers.Verify incoming shipments against packing slips, purchase orders, project documentation, and shipping records.Inspect incoming materials for visible damage, shortages, incorrect quantities, or incorrect products.Photograph and document damaged freight or shipment discrepancies.Promptly communicate freight damage, shortages, or incorrect shipments to the appropriate Project Manager.Maintain accurate records of materials received and their designated project or service assignment.Label all incoming products, parts, hardware, and materials so they can be easily identified by project, customer, or service request.Establish and maintain organized warehouse storage locations.Separate and stage materials for upcoming installation and service projects.Keep project-specific products and hardware together to reduce missing or misplaced materials.Maintain designated areas for service parts, warranty items, installation materials, tools, equipment, and incoming freight.Assist with inventory counts and maintain accurate records of warehouse materials and supplies.Identify obsolete, damaged, unassigned, or excess materials and communicate them to management.Maintain adequate warehouse supplies, including shipping and packaging materials.Keep warehouse aisles, storage areas, loading areas, and workspaces clean, organized, and accessible.Maintain a safe working environment and promptly identify or correct potential hazards. Receiving and Material ControlCoordinate incoming delivery schedules with Project Managers and vendors.Ensure someone is available to receive scheduled shipments.Review bills of lading, packing slips, shipping documentation, and product labels for accuracy.Verify quantities and condition of materials upon receipt whenever practical.Maintain documentation identifying when products were received and where they are stored.Notify Project Managers when materials for their projects arrive.Organize and stage complete project packages before scheduled installation.Assist Project Managers in identifying missing components before installers arrive at the jobsite.Coordinate manufacturer returns, warranty parts, replacement materials, and returned project materials as needed.Maintain clear labeling and tracking practices for materials that belong to specific customers or projects. Delivery CoordinationWork closely with Project Managers to coordinate material deliveries to jobsites throughout Utah, Idaho, and Western Wyoming.Review project schedules to determine when materials need to leave the warehouse.Assist with planning efficient delivery and installation schedules.Load and secure products and equipment for transportation.Verify materials against project documentation before leaving the warehouse.Deliver materials, parts, tools, and equipment to customer facilities and construction sites as required.Obtain appropriate delivery documentation or customer acknowledgment when necessary.Coordinate site access, unloading requirements, delivery times, and jobsite contacts with Project Managers.Communicate delays, access issues, freight concerns, or other delivery problems promptly.Assist with unloading and staging materials at jobsites. Installation Technician Training and Field WorkTrain under experienced Norcon installers and field personnel to become proficient in the installation, adjustment, service, and repair of Norcon products.Assist installation crews on projects throughout the Northern Territory.Learn to read and interpret basic construction drawings, layouts, manufacturer instructions, and installation documentation.Learn proper assembly and installation procedures for assigned product lines.Use hand tools, power tools, ladders, lifts, and installation equipment safely and correctly.Assist with measuring, layout, assembly, fastening, mounting, adjustment, and testing of installed products.Assist with troubleshooting product or installation issues in the field.Verify materials and components against approved drawings and installation requirements.Maintain an organized and safe work area during installation.Protect finished surfaces and surrounding construction while performing work.Complete installation checklists, field documentation, photographs, or other records as required.Assist with punch-list work, warranty repairs, and service calls.Report missing materials, damaged products, unexpected field conditions, or scope concerns to the Project Manager or Field Manager.As training progresses, perform assigned installation and service tasks with increasing independence. Products and Systems Installation and service training may include products such as:Telescoping bleachersFixed spectator seatingBasketball backstopsVolleyball systemsGymnasium divider curtainsWall paddingIndoor and outdoor athletic equipmentScoreboards and related equipment Product assignments will depend on business needs, training, manufacturer requirements, and employee experience. Tools and EquipmentMaintain accountability for company-owned tools, equipment, ladders, and installation materials.Inspect tools and equipment regularly and report damage or repair needs.Keep installation equipment clean, organized, and ready for use.Assist with loading and unloading company vehicles and trailers.Perform basic inspections of vehicles, trailers, and equipment before use.Ensure equipment is secured properly during transportation.Follow company procedures for checking tools and equipment in and out of the warehouse.Operate warehouse equipment such as pallet jacks and other material-handling equipment as trained and authorized.Operate forklifts or other powered equipment if trained and certified. Project and Team CoordinationCommunicate regularly with Project Managers regarding material status, upcoming installations, deliveries, and scheduling.Review upcoming project needs and help ensure materials are organized and ready before scheduled work.Coordinate with installers and field personnel regarding required tools, equipment, hardware, and project materials.Provide timely updates regarding received shipments, missing materials, damaged products, and warehouse status.Assist with emergency or short-notice material needs when practical.Work collaboratively with Norcon's Project Managers, sales representatives, service personnel, installers, manufacturers, and warehouse team.Maintain professional communication with customers, contractors, freight carriers, vendors, and other project partners. Safety Responsibilities Safety is an essential responsibility of this position. The Warehouse Supervisor / Installation Technician will be expected to:Follow Norcon's safety policies and jobsite requirements.Follow manufacturer installation procedures and equipment safety requirements.Wear required personal protective equipment.Maintain safe warehouse, loading, and jobsite conditions.Use ladders, lifts, tools, and material-handling equipment properly.Follow safe lifting and material-handling procedures.Participate in required safety training.Immediately report unsafe conditions, injuries, accidents, or damaged equipment.Follow all customer and general contractor safety requirements while working on active construction sites. QualificationsHigh school diploma or equivalent required.Previous warehouse, construction, installation, maintenance, mechanical, or related experience preferred.Warehouse receiving or material-handling experience is preferred but not required for the right candidate.Mechanical aptitude and willingness to learn installation and service work.Ability to use basic hand and power tools.Strong organizational skills and attention to detail.Ability to identify, label, organize, and track numerous project-specific materials.Basic computer and email skills.Ability to learn Norcon's project-management and inventory processes.Strong communication skills.Dependable attendance and punctuality.Ability to work independently without constant supervision.Ability to prioritize work based on changing project and delivery schedules.Valid driver's license with an acceptable driving record.Ability and willingness to travel throughout Utah, Idaho, and Western Wyoming.Ability to work occasional early mornings, evenings, overnight trips, or extended hours when project schedules require.Willingness to participate in manufacturer and company training. Preferred Skills and ExperienceConstruction or commercial installation experienceWarehouse receivingInventory controlMaterial stagingFreight inspectionForklift operationDelivery coordinationMechanical assemblyHand and power tool operationConstruction drawings or blueprint readingCommercial construction environmentsFacility or athletic equipment installationSpecialty constructionCustomer serviceField service or repair workTrailer loading and material securementScissor lift or boom lift operation Knowledge, Skills, and AbilitiesWarehouse organizationMaterial receiving and inspectionInventory trackingProduct labeling and identificationMaterial stagingDelivery schedulingInstallation coordinationMechanical aptitudeProblem-solvingAttention to detailTime managementOrganization and prioritizationCommunicationTeamworkAccountabilitySafety awarenessAdaptabilityCustomer serviceIndependent judgmentFollow-through Physical Requirements This is a physically active position involving both warehouse and construction-site work. The employee must be able to:Regularly stand, walk, bend, stoop, kneel, crouch, reach, climb, push, and pull.Work on ladders, scaffolding, scissor lifts, or other elevated work platforms after proper training.Work in active commercial construction environments.Regularly lift and carry materials weighing up to 50 pounds.Occasionally assist with heavier materials using appropriate equipment or additional personnel.Load and unload trucks and trailers.Work indoors and outdoors in varying temperatures and weather conditions.Work around dust, noise, construction materials, and active trades.Drive for extended periods while traveling between warehouse and project locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position. Travel Requirements Regional travel is an important component of this position. The employee will primarily support projects throughout Utah, Idaho, and Western Wyoming and should be prepared for:Same-day regional travelOccasional overnight travelMulti-day installation assignments when requiredTravel to manufacturer training or other Norcon locations as needed Travel-related expenses will be handled according to Norcon company policy. What We Are Looking For The ideal candidate is someone who likes to stay busy and takes pride in keeping things organized. We are looking for someone who will notice when a shipment is missing a part, when materials are in the wrong location, or when an upcoming project has not been properly staged—and will take the initiative to address it. This individual should also be interested in learning a skilled trade. The goal is for this employee to develop from supporting installation crews into a knowledgeable Installation Technician who can take on greater field responsibilities as experience and training increase. Success in this role requires dependability, attention to detail, mechanical ability, common sense, and a willingness to help wherever needed. Compensation and Benefits Norcon Industries offers competitive compensation based on experience, qualifications, and applicable installation skills. Anticipated Compensation Range: $30 - $35/ hour Benefits and additional employment details will be discussed during the interview process. Equal Employment Opportunity Norcon Industries, Inc. is an equal opportunity employer. Employment decisions are based on qualifications, merit, and business needs. Norcon does not discriminate based on any status protected by applicable federal, state, or local law. Recruitment Agency Disclaimer Norcon Industries does not accept unsolicited resumes, applications, or candidate submissions from staffing agencies, recruiters, or search firms. Any unsolicited materials submitted without a current written agreement will be considered the property of Norcon Industries, and no placement fee will be paid. Travel and Expenses You will be reimbursed for reasonable work-related travel expenses. Mileage reimbursement rates are adjusted annually to reflect IRS standard rates. All expenses are to be recorded on Expense and Mileage Reports (Excel template will be provided). All expenses are subject to management review and approval. Additional Benefits After 90 days, you are entitled to participate in;The medical insurance program, such that the company pays 90% of the employee’s single coverage. Employees pay for additional family coverage.Voluntary dental, vision, and life insurance program provided.10 days paid vacation, plus 1 day for your birthday, for a total of 88 hours. It begins accruing on the date of hire, but may not be used until the completion of the 90-day probationary period.After 5 years, this increases to 15 days of paid vacation, plus 1 day for your birthday, for a total of 128 hours.Vacation days do not accumulate and do not transfer from year to year. They will also not be paid out at the end of the year if not used. They must be used in the year they are earned.Paid holidays include New Year's Day, MeNorcon Industries, Inc. is a specialty construction company providing innovative products, professional installation, and project management services for commercial, educational, institutional, and industrial facilities. We specialize in a diverse range of architectural and facility solutions, including indoor athletic equipment, operable partitions, auditorium and bleacher seating, window treatments, trash and linen chute systems, and audio, video, and lighting (AVL) systems.\n\nAt Norcon, we take pride in delivering quality products, dependable service, and practical solutions tailored to the unique needs of every project. Our team works closely with general contractors, architects, facility managers, and building owners to ensure projects are completed with professionalism, attention to detail, and a commitment to customer satisfaction.\n\nOur people are the foundation of our success. We value teamwork, accountability, problem-solving, and a strong work ethic. Whether working in the field, managing projects, coordinating operations, or supporting our customers, every team member plays an important role in delivering the quality and service our customers expect.\n\nAs we continue to grow, we're looking for motivated, dependable individuals who take pride in their work, enjoy collaborating with others, and want to contribute to a company where their efforts make a meaningful impact.\n\nJoin the Norcon team and help us build spaces that work better for the people who use them.