1000+ Best community work services Jobs in Atlanta, GA (May 2025)

Assure America Insurance Company

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Customer Service Representative (CSR)

1 day ago

$15–$25 hourly

Part-time

Perimeter Center, Atlanta

We’re Assure America Insurance Company, a growing insurtech startup dedicated to delivering exceptional customer experiences. We need a friendly, detail-oriented Customer Support Specialist to join our fully remote team, helping policyholders via chat, email, and occasional phone calls. Responsibilities Respond to inbound customer inquiries (email, live chat, helpdesk tickets) within SLA Troubleshoot policy questions, billing issues, and portal navigation Document customer interactions in our CRM (Zendesk/Help Scout) Escalate complex cases to underwriting or claims teams Follow up to ensure timely resolution and high customer satisfaction What We’re Looking For Proven customer support or call-center experience (1–2 years preferred) Excellent written and verbal English communication Empathy and patience when handling sensitive insurance queries Basic technical aptitude (learning our portal quickly) Ability to work independently in a remote environment Reliable internet connection and headset for occasional voice calls Nice-to-Haves Familiarity with Zendesk, Freshdesk, or similar tools Experience in insurance, fintech, or ecommerce support Multilingual skills (especially Spanish) Budget & Hours Hourly contract: $15–$25/hr, depending on experience 20–30 hours/week to start, with potential to grow into full-time

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Talentfactor

Guest Service Representative

2 months ago

$13.5 hourly

Part-time

Centennial Park District, Atlanta

Job Title: Guest Relations Ambassador Pay Rate: $13.50/hr (W2-contract) Location: In-Person (Atlanta, GA) Schedule: 28 hours per week (typically 6 hours per day) Job Description: Ambassadors will welcome and host the World to experience the history and future of the company's brand portfolio of beverages and its people. As an Ambassador, you bring the attraction and nighttime event business to life through extraordinary service and attention to each guest by sharing key messages. Key Responsibilities: Actively engaging with all guests and anticipating their needs. Sharing knowledge of and telling the history and stories about our Brand and The Company. Working to create and maintain a hassle-free safe operation as well as flawless show quality operating effectiveness exhibits and experiences. Essential Job Functions: Greet, share stories, and engage guests throughout the attraction in role as an ambassador for the City of Atlanta. Communicate the principles and values through personal contact with guest and dignitaries from around the world in order to further enhance the guest connection to our brands. Provide necessary crowd control throughout the attraction including organization of lines and ability to communicate with large groups and fellow team members. Function as the source of knowledge about its products and history. Conduct private tours through acquiring the skills necessary to become a certified VIP tour guide. Complete open and closing task in the area you are assigned to as outlined in the SOP.

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