Enrollment Specialist
19 days ago
East Rutherford
Job DescriptionJoin a Pharmacy That’s Redefining Patient Care.. At PersonalRX, we’re transforming how patients manage their medications. As a Full-Time Enrollment Specialist, you’ll be the friendly, compassionate voice helping patients transition from care facilities to the comfort of their own homes — making sure they receive their medications safely, accurately, and on time. We’re a fast-growing national mail-order pharmacy headquartered in East Rutherford, NJ. Our personalized medication dose packs make it easy for patients to take the right meds at the right time — every time. If you’re organized, caring, and love helping people, we’d love to meet you! Learn more about us: What You’ll Do As an Enrollment Specialist, you’ll be the first point of contact for new patients joining our service. Your day-to-day will include: • Guiding patients through our enrollment process and introducing them to PersonalRX services, • Reviewing patient profiles for accuracy and completeness, • Coordinating prescription deliveries and confirming upcoming refills, • Answering patient questions with empathy and professionalism, • Collaborating with pharmacy, billing, and insurance teams, • Managing call queues and documenting all patient interactions accurately, • Supporting Personal Care Coordinators to ensure smooth transitions and happy patientsWhat We’re Looking For, • 1–2 years of customer service or patient-facing experience, • High school diploma (required), • Excellent phone communication and interpersonal skills, • Strong attention to detail and organization, • Comfortable navigating computer systems and multitasking, • Healthcare or pharmacy experience is a plus, • Competitive salary: Up to $45,000 (based on experience), • Career growth in a rapidly expanding national company, • Paid Time Off + Company Holidays, • Annual reviews & advancement opportunities, • Supportive, mission-driven team PersonalRX is proud to be an Equal Opportunity Employer. Powered by JazzHR aD1Hk1yLnu