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  • Medical Receptionist
    Medical Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    Medical Receptionist (Spanish-Speaking is a plus) 9AM TO 5PM MONDAYS TO THURSDAY COMPENSATION TO BE DISCUSSED Advance Audiology NY About Us: Advance Audiology NY is a patient-centered audiology practice dedicated to delivering compassionate, high-quality hearing healthcare. We are seeking a dependable, professional, and caring individual to join our team as a Medical Receptionist. Position Summary The Medical Receptionist is the first point of contact for our patients and plays a key role in creating a welcoming, supportive experience. The ideal candidate is responsible, organized, able to multitask, and genuinely enjoys helping people. Spanish fluency is required to support our bilingual patient community. Responsibilities Greet patients warmly and provide exceptional customer service Answer phones, schedule appointments, and manage the practice calendar Check patients in and out; verify insurance information Maintain patient records and ensure accurate data entry Assist with basic office tasks (filing, scanning, organization) Communicate clearly with patients, providers, and staff Support a positive, professional office environment Qualifications Fluent in Spanish and English (required) Previous medical office or customer service experience preferred Strong communication and interpersonal skills Detail-oriented, dependable, and committed to long-term employment Ability to stay calm, friendly, and professional with patients Basic computer and scheduling software skills Ideal Candidate Responsible and consistent with attendance and punctuality Passionate about helping others and creating a supportive environment Looking for a stable, long-term role rather than a transitional position Patient, warm, and comfortable interacting with diverse populations

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  • Front Desk Receptionist
    Front Desk Receptionist
    2 months ago
    Full-time
    Manhattan, New York

    About the Role We’re seeking a polished, detail-oriented Front Desk Receptionist to support a fast-paced medical/aesthetic practice. You’ll be the first point of contact for patients, responsible for a high-end patient experience, accurate check-in/check-out, scheduling, phone handling, and clean payment/ledger documentation. This role requires professionalism, urgency, and strong organization. Key Responsibilities Front Desk Operations (Opening/Closing) Open/close the clinic consistently: lobby readiness, restocking, sanitizing high-touch areas, equipment/phone check End-of-day closeout: secure PHI, lock up, power down, ensure lobby reset and doors secured Patient Check-In / Check-Out Greet patients warmly and verify identity (ID/insurance card when applicable) Confirm demographics (name spelling, address, phone/email, preferred language) Check patient ledger for balances and collect payments prior to rooming when required Provide receipts and confirm aftercare printouts / next appointment details (as applicable) Scheduling & Confirmation Schedule consultations, follow-ups, treatments, and post-ops per clinic standards Perform appointment confirmations (calls/texts) and update statuses (confirmed/unconfirmed/rescheduled/cancelled) Monitor gaps/overbooks and flag same-day risks (cancels, reschedules, repeat no-shows) Phones & Call Routing Answer calls promptly with a warm, professional tone Route calls appropriately (clinical urgency, post-op concerns, pricing/booking, general scheduling) Document call outcomes and next steps in CRM/EMR as required Payments, Deposits, Receipts Collect and post payments accurately (Weave/terminal/Zelle) into Nextech Apply payments to the correct invoice/charge and scan/upload receipts to the chart Follow refund escalation policy—front desk does not promise refunds/timelines unless authorized Patient Experience & De-escalation Offer hospitality (water/coffee), give wait-time updates every 10–15 minutes Maintain HIPAA discretion at the desk and on calls De-escalate upset patients calmly and escalate to leadership when needed; document objective facts Daily Reporting (must be comfortable with numbers) Begin-of-Day report (by ~10:30am): consult totals, confirmed/unconfirmed, patients with balances due End-of-Day report: tomorrow’s consult readiness + today’s consult outcomes and financial snapshot (collected totals, balance collections, notes) Requirements 2+ year experience in medical/dental/aesthetic front desk (preferred, not required if strong fit) Strong communication, professionalism, and customer service mindset Accurate data entry + comfort handling payments and sensitive information (HIPAA) Ability to multitask in a busy environment and follow SOPs closely Tech comfortable: EMR/CRM + phones/texting systems(Nextech/Weave experience is a plus) Preferred Qualifications Bilingual Spanish (highly preferred) Experience with consult-driven practices (plastics, med spa, dermatology, dental) Proven consistency with confirmations, collections, and documentation Benefits Health insurance / PTO / sick time Employee discounts on services/products Growth path: Senior Front Desk / Lead Front Desk / Front Desk Manager Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees. Job Types: Full-time, Contract Pay: $24.00 - $32.00 per hour Benefits: 401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Experience: Front desk: 2 years (Required) Ability to Commute: New York, NY 10036 (Preferred) Ability to Relocate: New York, NY 10036: Relocate before starting work (Preferred) Work Location: In person

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  • Front Office Manager
    Front Office Manager
    2 months ago
    Full-time
    Bloomfield

    Milestones Child Care Academy is dedicated to providing a nurturing and educational environment for young children. As a leading daycare and preschool provider, we prioritize safety, learning, and development to foster the growth of every child in our care. Summary We are seeking a Front Office Manager to oversee the daily operations of our childcare facility located in Bloomfield. This role is vital in ensuring smooth administrative functions and delivering excellent customer service to families and staff alike. Responsibilities Manage front desk operations, including greeting visitors and handling inquiries. Coordinate communication between parents, staff, and management. Ensure a welcoming and professional environment for children, parents, and staff. Oversee scheduling, appointments, and administrative tasks. Maintain accurate records of attendance and other essential documentation. Support staff with customer service issues and resolve concerns promptly. Implement policies that enhance the safety and well-being of children. Collaborate with management to improve overall facility operations. Qualifications Proven experience in hospitality management or customer service roles. Excellent communication skills in English; multilingual abilities are a plus. Strong organizational skills with attention to detail. Ability to manage multiple tasks efficiently. Friendly demeanor with a professional attitude. Prior experience in a childcare or educational setting is preferred but not required. Proficiency with multi-line phone systems and basic administrative software. Call-To-Action 'Join our team at Milestones Child Care Academy where your organizational skills can make a real difference in young lives. If you’re passionate about creating a positive environment for children and families, we’d love to hear from you—apply today to become part of our caring community.'

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  • Executive Assistant
    Executive Assistant
    2 months ago
    $60000–$70000 yearly
    Full-time
    Manhattan, New York

    Executive Assistant to the President & CEO Location: New York City Compensation: $60,000–$70,000 annually Benefits: 100% employer-paid health insurance, generous PTO, holidays, collaborative culture About GOSO Getting Out and Staying Out (GOSO) is a New York City–based nonprofit dedicated to supporting justice-impacted individuals as they build stable, successful futures through education, workforce development, and long-term support. Our work is mission-driven, fast-paced, and deeply impactful. About the Role The Executive Assistant to the President & CEO is a high-impact, trusted role supporting senior leadership in a dynamic and purpose-driven environment. This position requires exceptional organizational skills, discretion, sound judgment, and the ability to anticipate needs and manage competing priorities. You will serve as a key partner to the President & CEO and act as an important liaison to staff, board members, and external partners. This is an ideal opportunity for a proactive, resourceful professional who thrives in a role where reliability, follow-through, and professionalism matter. Key Responsibilities • Manage the President & CEO’s calendar, scheduling meetings, prioritizing requests, and anticipating conflicts, • Prepare agendas, briefing materials, presentations, and follow-up notes, • Track action items and ensure timely completion across internal and external stakeholders, • Serve as a primary point of contact for board members, staff, and partners, • Coordinate board meetings, including logistics, materials, and communications, • Draft, edit, and manage clear, professional correspondence, • Support special projects and administrative initiatives as needed, • Minimum of 3+ years of experience as an Executive Assistant or in a comparable senior administrative role, • Strong organizational skills with the ability to manage multiple priorities independently, • Excellent written and verbal communication skills, • High degree of professionalism, discretion, and sound judgment, • Resourceful, proactive, and solutions-oriented, • Strong technology skills, including Google Workspace, Microsoft Office, Zoom, and presentation tools, • Nonprofit experience preferred, but not required Why Join GOSO You’ll be a trusted partner to senior leadership at an organization making a real difference. GOSO values professionalism, respect, and balance—and supports its team with a thoughtful and competitive benefits package. Benefits Include • 100% employer-paid health insurance, • Generous paid time off and holidays, • Supportive and collaborative work environment, • Direct exposure to senior leadership and the Board

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