
Impact Deliver exceptional customer service at each touch point, enhancing the Bank’s reputation and bottom line. Engage customers and contribute to branch and Bank success. Responsibilities • Provide outstanding customer service to customers, partners, and prospects by tailoring solutions and fulfilling needs., • Process all paying and receiving transactions accurately and timely, including cash vault activities., • Comply with internal policies, procedures, and regulatory requirements., • Support branch growth goals and business development plans. Essential Functions 1. Greet customers proactively and provide a one-stop service experience., 2. Identify customer needs and offer appropriate bank products and solutions., 3. Promote and sell Ponce products and services such as deposits, loans, and cash management., 4. Respond to customer inquiries and act as a liaison with other departments to ensure satisfaction., 5. Onboard new customers, open accounts, and complete all related documentation., 6. Complete transactions using traditional and alternative channels, such as smart ATMs and teller stations., 7. Process wire transfers and promote self-service options to enhance experiences., 8. Coordinate customer calls and follow-up meetings to provide value-added services., 9. Collaborate with other departments to provide referrals., 10. Complete assigned training on time., 11. Ensure compliance with all policies and regulatory requirements. Ancillary Functions • Ensure adherence to Bank policies and federal/state regulations., • Provide cross-functional support to other areas where needed., • Perform supportive tasks related to essential job functions. Mandatory Training Curricula Participate in required compliance and career enhancement training. Skills • Proficient in English; Spanish required., • Strong reading, writing, grammar, and mathematical skills., • Good interpersonal and communication skills., • General knowledge of retail banking procedures and regulations., • Familiarity with banking regulations and moderate PC skills., • Self-motivated with a desire for sales., • Comfortable with technology, including smartphones and online banking. Physical Demands/Working Conditions • Ability to travel to multiple branches if needed., • Typical office environment; able to lift 25 pounds., • May require standing for long periods., • Available to work Monday to Sunday as per business needs. Education/Training High school diploma or equivalent with a business emphasis. Experience Minimum of two years of related experience required.

We are seeking experienced retail store sales staff for our Tribeca Tea & Ceramic Store. This is a hands-on position for someone who genuinely cares about handcrafted ceramics, art, and Asian culture. No tea experience is required; we will train you from day one as you learn and grow. Responsibilities The main responsibility for this role is retail sales and daily customer service, creating a friendly experience for every customer. You will also handle daily shopkeeping duties and assist with online and in-store merchandising. Qualifications Must have experience working in high-end or luxury retail. Please submit a resume detailing your work experience for this position. Must be comfortable communicating in English, organized, and self-motivated. *Hourly rate - Starting $20 and up based on experience. *Availability - Must be able to work at least three times a week, including Saturdays. This position can lead to a full-time role.

Title: Medical Office Receptionist. Hours: 43 hours per week / 35 hours per week. Compensation: $20 per hour (W2). Must have ability to pay taxes. Position Overview: We are seeking 2 full-time Korean and English speaking medical office secretaries to join our Ophthalmology practice. Seeking an intelligent, responsible, detail-oriented person to join our private Ophthalmology practice. No prior experience necessary. On the job training will be provided. The ideal candidate should have excellent communication skills, attention to detail, and a strong ability to multitask in several different job roles. Job roles will be decided at a later date. Possible Key Responsibilities: • Patient Interaction: Greet and check-in patients, ensuring a warm and professional first impression. Provide assistance with initial paperwork and guide patients through the check-in process., • Customer Service: Address patient inquiries and concerns, both in person and over the phone, in a professional and empathetic manner. Facilitate communication between patients and medical staff, ensuring clarity and satisfaction., • Appointment Scheduling: Efficiently manage the scheduling of patient appointments, coordinating with medical staff to optimize the practice’s schedule and accommodate patient needs., • Records Management: Maintain accurate and up-to-date patient and medical records, ensuring confidentiality and compliance with HIPAA regulations. Manage electronic and physical files, organizing them for easy access and retrieval., • Administrative Support: Provide general administrative support to office staff, including filing, data entry, and managing office supplies. Assist in various clerical tasks to ensure the smooth operation of the office., • Check patient’s insurance eligibility, prior authorization and referrals online., • Review, send and start prior authorization for medications online., • Responsible to book eye surgeries and to carefully follow thru to its completion., • Help with medical billing inquires and completion of daily medical billing needs. Qualifications: • High school diploma or equivalent., • Prior experience in a medical office or customer service role is preferred., • Strong interpersonal and communication skills., • Ability to work independently and as part of a team., • Proficiency in basic computer skills, including basic familiarity with scheduling software and electronic medical records (EMR) systems., • Detail-oriented with strong organizational skills. Benefits: • 40 hours Personal Time Off, • 2 weeks vacation time after full 1 year employment., • Friendly and kind office environment.

Looking for Counter staff for busy pizzeria in Williamsburg. Looking for experienced counter who can answer phones, put slices in the oven, handle online tablet, must be able to read and write in English use POS system and have availability for weekends!

The Language Video-Telephone- Interpreter is responsible for handling calls on demand and renders the meaning of conversations between Spanish and English speakers. The interpreter breaks the communication barrier in various industries: Healthcare, Insurance, Financial, General Business, and 911. The interpreter processes information quickly and concisely and recognizes sensitive cultural differences. The interpreter is professional and courteous and uses appropriate, terminology and understands standard industry procedures and practices. The video and audio interpreting sessions may involve simple or complex, technical, or non-technical subjects. However, this position does not involve written translation; translators and other skilled linguists are encouraged to apply. The interpreters translate verbally. This is a remote position. The Interpreter works from his/her home office. It is essential to ensure a quiet & secure environment. Duties and Responsibilities Respond to video and audio interpreting sessions promptly and conduct interpretation in a friendly and professional manner. Participate in online, video and audio training sessions. Deliver interpretation services via video and expediently type data on a company-provided device, such as a laptop, to perform the job’s essential functions. Render correct concepts and meanings according to the conventions of established interpretation protocol, avoiding omissions or additions. Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions. Maintain a professional demeanor throughout the video and audio interpreting sessions. Remain calm during video and audio interpreting sessions if one of the speakers is incoherent or upset, especially in emergencies such as 911 calls. Maintain punctuality and availability during scheduled work hours. Follow client instructions in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without the client’s permission. Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law. Demonstrate commitment to cultural sensitivity and working in a diverse environment. Qualifications Fluency in Spanish and English and skilled in the associated cultural dynamics. High school diploma or equivalent. Ability to provide cultural competency and assess regional and accent differences to find ways of communicating with the LEP. Excellent listening, retention, and note-taking skills to maintain a high level of accuracy during interpretation. Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. Must be able to adapt to any Kelly technology enhancements that improve service delivery and meet client demands. Must be at least 18 years of age. Legally authorized to work in the US. Ability to read and write the requested languages – highly preferred.