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++General Purpose:++ The drive thru operator is expected to sell to and service drive-thru guests and collect for each meal prior to serving it. ++Essential (primary) Functions:++ The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements. ++Secondary Functions:++ Any and all other tasks assigned ++Essential Physical Requirements:++ • Good vision, general and close, • Good hearing, • Manual Dexterity, • Standing, bending, stretching and walking throughout shift, • Push and pull heavy objects, • Lift and carry 30 pounds, • Maintain good personal hygiene/uniform ++Essential social Mental Requirements:++ • Able to use computer register, • Basic reading, writing and math skills, • Retain verbal requests, • Good verbal skills, • Able to work shift work, • Retain menu item information, • Able to market the menu, • Able to handle guest complaints, • Works well with others, • Able to count change, • Maintain composure while under stress

++General Purpose:++ The fountain operator is expected to perform a variety of duties in the preparation of associated fountain products. ++Essential (primary) Functions:++ The primary responsibility of the fountain operator is to prepare all fountain products to order within 5-8 minutes in accordance with Steak n Shake specs utilizing the multi-mixer, CRT, ice cream spade, and correct dippers. Monitoring equipment temperatures. Restocking, cleaning/sanitizing the fountain area while maintaining security, safety, uniform and company standards at all times. ++Secondary Functions:++ Any and all other tasks assigned ++Essential Physical Requirements:++ • Good Vision, general and close, • Good hearing, • Manual Dexterity, • Standing, bending, stretching and walking throughout shift, • Push and pull heavy objects, • Lift and carry 30 pounds, • Maintain good personal hygiene/uniform ++Essential social \& Mental Requirements:++ • Basic reading and math skills, • Works well with others/team player, • Maintains composure while under stress, • Plans and organizes, • Retains verbal requests, • Retains fountain item knowledge