Retail associate jobs in Fairfield, New Jersey - Page 7Create job alerts

Job DescriptionBenefits: • Competitive salary, • Employee discounts, • Competitive hourly base pay, plus commission (*base pay listed under Salary does not include commission), • Merit-based pay increases, • Direct career growth path to Management positions, • Complimentary service membership This position requires: • Sales experience and confidence (membership sales are highly valued!), • Customer service experience (retail, restaurant), • Computer/ Technology proficiency, • A passion for dogs and dog health & wellness!, • Reliable transportation Tasks: • Drive membership sales through health and wellness education, • Drive key performance indicators average ticket price and rebook ratio through memberships, service, • Add-ons, and retail sales, • Develop membership leads; Follow up with potential members, • Answer phone calls, schedule customer appointments, manage customer profiles and records, • Manage cash drawer responsible for daily cash handling, • Manage customer expectations; Resolve customer concerns; Retain memberships, • Adhere to Scenthound sanitary and cleaning practices keep the reception area clean and presentable, • Perform other tasks and duties as assigned by the Scenter ManagerSkills and Abilities:, • Confidence in selling services and products, • Ability to connect with customers (both canine and human!) and provide outstanding customer service, • Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services, • Effective communication with team members and dog parents (in person and on the phone), • Independently solve problems using Scenthound values and culture as a guide, • Attention to detail, • Time-management; Scheduling appointments efficiently, • Accountability; hold oneself and others to Scenthound standards