Assistant Store Manager - Business Development
13 days ago
Dana Point
Job Description The Assistant Store Manager at Plunge Performance plays a vital role in the daily operations of our Dana Point location, ensuring a seamless and exceptional client experience. This position also carries significant responsibility for business development, focusing on building relationships within the community, generating leads, and driving revenue growth. This role requires a dynamic individual with strong leadership skills, a passion for wellness, and a proven ability to drive sales and build business partnerships. Responsibilities: Store Operations & Management: • Oversee daily store operations, including opening and closing procedures, ensuring a clean, organized, and welcoming environment., • Maintain equipment and ensure proper functionality., • Handle client scheduling, payments, and inquiries., • Address client concerns and resolve issues effectively., • Implement and enforce company policies and procedures., • Develop and execute a local business outreach strategy to generate new leads and clients., • Build and maintain relationships with local businesses, gyms, fitness studios, chiropractors, and other relevant organizations., • Identify and pursue partnership opportunities to expand brand awareness and reach., • Organize and participate in community events, workshops, and health fairs to promote Plunge Performance & Recovery., • Manage and track lead generation efforts, analyzing results and adjusting strategies as needed., • Develop and implement promotional campaigns and marketing initiatives., • Proven experience in a customer service or retail management role, preferably in the wellness, fitness, or hospitality industry., • Demonstrated success in sales and business development, with a track record of building relationships and generating leads., • Strong leadership and team management skills., • Excellent communication, interpersonal, and organizational skills., • Ability to multitask and prioritize in a fast-paced environment., • Passion for health, wellness, and recovery., • Proficiency in using POS systems, scheduling software, and Microsoft Office Suite., • Experience with social media marketing is a plus., • Certification in CPR/AED is preferred. Compensation & Benefits • Performance-based bonuses., • Employee discounts on services and products., • Opportunities for professional development and growth within the company