Director, Merchandise Americas & EU
12 days ago
El Segundo
Job Description Square Enix is seeking a strategic leader to shape our IP and merchandise business in the West region (Americas, EU). The successful candidate will bring a growth mindset and experience with rapid revenue growth, a clear understanding of the Western merchandise market and our strategic opportunities, and extensive experience with managing global operations. This is a unique opportunity to work on some of gaming’s most beloved IPs and rapidly expand Square Enix’s merchandise business in the West region! Strategy & Planning • Lead development of short- and long-term growth strategies for merchandise business in West region., • Evaluate ongoing market trends, consumer preferences, and competitive landscapes to inform decision-making., • Analyze sales (retail and e-store) and consumer feedback to identify areas for improvement in product strategies and marketing efforts., • Secure approval from internal stakeholdres to ensure alignment with brand objectives and marketing strategies., • Lead development process for international and local merchandising go-to-market concepts., • Oversee product selection and management for retail and e-store platforms through cross-functional collaboration., • Lead merchandise pricing strategy for West region., • Identify and evaluate new distribution partners and retail partnerships to reach new markets., • Lead new product conceptualization and development. Operations & Execution • Develop, track, and report production operations budget to management., • Maintain and strengthen partner and vendor relationships while optimizing production capacity and supply chain efficiency., • Provide strategic direction and oversight of inventory management ensuring proper allocation and movement (pre-order, launch)., • Ensure alignment with internal stakeholders on production information across all channels., • Oversee product localization to ensure alignment with regional preferences and compliance with local regulations. Key Metrics • Sales and profit targets, • Sales and profit growth rate, • Inventory turnover rate, • Number of new business developments, • Forecasting accuracy, • Advertising return on ad spend (ROAS), • Seasoned leader in the IP and merchandising business (licensing, product development, partnerships, etc.) within the entertainment or video game industry., • Proven track record of achieving sales and profit targets., • Extensive experience managing a global team and providing thought leadership., • Deep understanding of internal and external trends in IP-related businesses, providing informed decision support to achieve company-wide objectives., • Strong knowledge of Square Enix games, manga, and IP., • Familiarity with the following platforms: Comestri, Big Commerce, Jira, Confluence, and Emplifi., • Flexible to work outside regular hours to accommodate communication across time zones and event support., • Willingness to travel frequently, both domestically and internationally, for events and meetings., • Flexible and proactive in exploring unknown areas, taking initiative and delivering outstanding results with minimal supervision., • Strict adherence to confidentiality regarding sensitive information., • Highly organized, efficient, and productive, with strong multitasking and workload management skills in a fast-paced environment., • Collaborative team player who contributes effectively to shared goals in a team-oriented environment., • 100% Medical, Dental, Vision coverage- with the option to add a spouse/domestic partner and children at 2% of the premium., • Medical FSA (Flexible Spending Account) and Dependent Care FSA (Flexible Spending Account) to help pay for medical expenses, childcare or adult care expenses with pre-tax dollars., • Wellness programs- mental health resources, counseling, financial wellbeing, support for future moms, a 24/7 Employee Assistance Program hotline, and much more., • Generous leave- from the start you can earn up to 25 days of PTO, we observe 13 major holiday and provide job protected leave for life’s unexpected moments., • 401K auto enrollment and employer-match contribution., • Be among the first to get copies of every game title, plus receive generous discounts on thousands of games in our library., • Refer our next new team member and receive a $1000 bonus. Purpose & Values Purpose: Creating New Worlds with Boundless Imagination to Enhance People’s Lives. Values: • Deliver Unforgettable Experiences, • Embrace Challenges, • Act Swiftly, • Stronger Together, • Continuously Evolve, • Cultivate Integrity Annual Salary Range: $140,000 - $200,000
