Customer Service Representative - State Farm Agent Team Member
1 month ago
Liberty
Job DescriptionBenefits: • Bonus based on performance, • Opportunity for advancement, • Profit sharing, • Training & development We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: • Establish customer relationships and follow up with customers as needed., • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification., • Use a customer-focused, needs-based review process to educate customers about insurance options., • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.QUALIFICATIONS:, • Dedicated to customer service, • Able to effectively relate to a customer, answer their questions, and anticipate their needs., • Excellent communication skills to assist customers and coordinate with other agency team members, • Proactive in problem-solving, • Bilingual Spanish speaker strongly preferred, • Punctual, focused and positive attitude, • Property and Casualty license preferred but not required, however must be willing to obtain insurance license prior to start date. We will assist you with covering the costs of licensing.BENEFITS:, • Hourly pay plus commission/bonus, • Growth potential/Opportunity for advancement within my office, • Paid time off (vacation and personal/sick days), • Valuable career-building experience