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This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive _ package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. _ Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. _

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment and support to achieve self-defined improvements in their quality of life. Full-time: 1298 Main Street, Buffalo, NY SUMMARY OF POSITION FUNCTION: The Care Coordinator II will apply the essential activities of case management which include assessment, planning, coordination, monitoring and evaluation with the core components (Comprehensive Case Management, Care Coordination & Health Promotion, Comprehensive Transitional Care, Patient and Family Support and Referral to Community & Social/Support Services). The Care Coordinator will be responsible for the following outcomes: to reduce utilization associated with avoidable and preventable inpatient stays, to reduce utilization associated with avoidable emergency room visits, to improve outcomes for person with mental health illness and/or substance use disorders and to improve disease-related care for chronic conditions. MAJOR DUTIES AND RESPONSIBILITIES: • Complete a comprehensive health assessment/reassessment inclusive of medical/behavioral/rehabilitative and long term care and social service needs., • Complete/revise an individualized patient centered plan or care with the patient to identify patient’s needs/goals, and include family members and other social supports as appropriate., • Consult with multidisciplinary team on client’s care plan/needs/goals., • Conduct outreach and engagement activities to assess on-going emerging needs and to promote continuity of care and improved health outcomes., • Consult with primary care physician and/or any specialists involved in the treatment plan., • Prepare client crisis intervention plan., • Coordinate with service providers and health plans as appropriate to secure necessary care, share crisis intervention and emergency information., • Link/refer client to needed services to support care plan/treatment goals, including medical/behavioral health care; patient education, and self help/recovery, and self management., • Conduct case conferences with an interdisciplinary team to monitor and evaluate client status., • Advocate for services and assist with scheduling of needed services., • Coordinate with treating clinicians to assure that services are provided and to assure changes in treatment or medical conditions are addressed., • Monitor/support/accompany the client to scheduled medical appointments., • Follow up with hospitals/ER upon notification of a client’s admission and/or discharge to/from an ER, hospital/residential/rehabilitative setting., • Facilitate discharge planning from an ER, hospital/residential/rehabilitative setting to ensure a safe transition/discharge that care needs are in place., • Notify/consult with treating clinicians, schedule follow up appointments, and assist with medication reconciliation., • Link client with community supports to ensure that needed services are provided., • Follow-up post discharge with client/family to ensure client care plan needs/goals are met., • Develop/review/revise the individual’s plan of care with the client/family, • Consult with client/family/caretaker on advanced directives and educate on client rights and health issues, as needed, • Meet with client and family, inviting any other providers to facilitate needed interpretation services., • Refer client/family to peer supports, support groups, social services, entitlement programs as needed., • Identify resources and link client with community supports as needed, • Collaborate/coordinate with community base providers to support effective utilization of services based on client/family need., • Maintains complete, current and accurate member files which comply with The Health Home Standards. Documents all member related activity in a progress note by the conclusion of the next business day., • Other duties as requested. SKILLS/COMPETENCIES: • Effective verbal and communication skills, • Ability to teach and influence others, • Demonstrated ability to work effectively in a team environment., • Demonstrated effective interpersonal relationship and customer services skills, • Good organizational and time management skills, • Ability to work effectively with people from diverse cultures and socioeconomic conditions., • Actively listens to others to understand their perspective and ensure understanding regardless of barriers., • Critical thinking ability, • Ability to handle protected health information (PHI) in a manner consistent with The Health Insurance Portability and Accountability Act of 1996., • Knowledge of computerized systems., • Knowledge of local and surrounding area resources EDUCATION REQUIREMENTS: • Bachelor or master’s degree in a Human Service field and at least three years’ experience working in the human service field OR Must have three years’ experience at Spectrum as a Care Coordinator I with positive job performance. EXPERIENCE: • “Qualifying Experience” means verifiable full or part-time experience in care coordination with the following populations: person with a chronic illness, and/or persons with a history of mental illness, • Must possess a valid Driver’s License with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $20.08/hr- $25.60/hr

Job Description Agency Profile: Spectrum Health & Human Services respectfully partners with adults, children, and families as they recover from behavioral, emotional, mental health and/or substance related disorders by offering individualized and meaningful opportunities of hope, empowerment, and support to achieve self-defined improvements in their quality of life. Full-time: 2550 Main Street, Buffalo, NY $2,500 Sign on Bonus JOB DESCRIPTION: To provide housing case management services and support to adult individuals who are homeless, or at risk of being homeless, with mental health, chronic health, substance use & co-occurring issues with the goal of obtaining and maintaining safe, affordable housing and residential stability in the community. Some participants may be being releasing from Correctional Facilities and/or from New York State Psychiatric Centers into the community. ESSENTIAL FUNCTIONS: • Knowledge and demonstration of agency core values in day-to-day activities, • Work with individuals, in locating safe and affordable housing in an area of their choice, • Promotes and supports individual movement through program phases, including assisting customer to develop goals, and target activities leading to sustainable housing and successful graduation., • Purchase individual household furnishings for participant residence, • Assist with obtaining benefits if needed, collect income, diagnostic and complete a rental stipend to determine voucher per month, • Maintain open communication with all treatment and service providers, families, landlords and any other supports or networks the individual is working within the community., • Assist in outreach and location of the individuals referred, • Responsible for recordkeeping (progress notes) in the Millennium Database and other required paperwork such as service planning, roster maintenance, rental stipends, income and homeless verifications, and any other duties asked by supervisor of supportive housing & meets documentation timeliness standards, as required by the agency., • Must have own transportation., • There will be an expectation to see individuals in person twice each month, preferably in their home(s). Visit frequency is dependent on client need above that expectation., • Attend team and community-based team meetings in the community, • Other duties as assigned SKILLS: • Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc., • Knowledge of Community Health Systems. EDUCATION REQUIREMENTS: • Associate Degree with 1 years’ qualifying experience, • High School Diploma with 2 years’ qualifying experience EXPERIENCE: • “Qualifying Experience” means-verifiable full or part time experience working with the following populations: mental health, substance use, chronic illness and/or co-occurring disorders Must possess a valid drivers license with a satisfactory driving record, and possess a personal vehicle for job requirement COMPENSATION: $19.00-$22.26 with a $2,500 Sign on Bonus

Job DescriptionSalary: $85,000 - $110,000 Annual (Exempt) About CVM Electric CVM Electric is a fourth-generation, family-owned electrical contracting firm serving the Western New York region since 1919, delivering commercial, industrial, and residential electrical solutions across the full spectrum of construction and service work. Were growing our service division and looking for the right person to lead it, someone who knows the trade and is ready to run the operation. The Role The Service Manager leads the day-to-day operations of CVMs service division, serving as the central point of coordination between customers, service technicians, and the ownership team. Youll own scheduling and dispatch, manage customer relationships from first call through job completion, and make sure every service interaction reflects CVMs commitment to quality and responsiveness. This is a hands-on coordination role for a seasoned electrician or field leader ready to step into the operational side of the business, someone who understands the trade deeply enough to lead it from the office. What Youll Do • Schedule and dispatch service electricians, triaging and prioritizing calls based on urgency and crew availability, • Serve as the primary point of contact for all service customers, answering calls, providing updates, and resolving issues promptly, • Track all open work orders from intake through completion and ensure all billable items are captured prior to invoicing, • Generate proposals, quotes, and customer rate sheets for service work and small projects, • Procure materials and coordinate with vendors; communicating lead times to customers proactively, • Provide day-to-day direction and support to service technicians in the field, • Build and maintain relationships with repeat clients, GCs, developers, and property owners, • Track and report key service metrics to leadership including call volume, response times, job costs, and completion rates, • Support estimating for service and small project work What Were Looking For • 5+ years of experience in the electrical trades, field, office/coordination, or a combination of both, • Demonstrated experience in a foreman, lead, or project coordination capacity, • NY State Journeyman or Master Electrician License strongly preferred, • Exceptional organizational and scheduling ability, comfortable managing multiple open work orders and competing priorities simultaneously, • Clear, professional communication with customers, crew, and vendors across all channels, • Proficiency with scheduling or project management technology, • Prior estimating experience at the service or small project level a significant plus, • Existing relationships with GCs, developers, or vendors in the WNY market a plus Why CVM We take care of the people who keep that legacy going. We offer a comprehensive benefits package including health and dental insurance, paid time off that grows with your tenure, paid holidays, 401(k), and a profit-sharing program. Field team members also earn a tool and boot allowance. This is a company where your experience is respected, your growth is supported, and long-term careers are the norm. CVM Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #IH

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service * Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center #ZRSM2 #LI-CB2 CBI112 2026-73922 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center #ZRSM2 #LI-CB2 CBI112 2026-73922 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18/hour base pay, with the potential to earn $22.50/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Retail Sales Specialists Enjoy Most About the Role Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through product support and education. Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products. Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs. Working Conditions This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education High School Diploma or equivalent. Skills & Abilities Proficiency in cash handling and accurate payment transactions. High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications. Basic math skills. Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively. Familiarity with goal- and incentive-based work environments. Strong performance in a fast-paced team environment. Effective communication with employees and customers in person, on the phone and in writing. Highly effective interpersonal skills for building partnerships across the organization. Self-motivated, competitive spirit with a desire to exceed sales goals. Positive and professional demeanor, strong attention to detail and problem-solving skills. Preferred Qualifications Knowledge of the latest technology and devices. 1-5 years of sales/customer service experience. 1-3 years of telecommunications/wireless experience. #LI-BW1 SRL213 2026-75572 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $24.60 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $9,360 . Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Earn $18/hour base pay, with the potential to earn $23.85/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us. Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location. What Our Part Time Retail Sales Specialists Enjoy Most About the Role Enhancing the customer experience while meeting sales, service, and operational goals. Identifying sales opportunities and creating ideal customer experiences through product support and education. Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products. Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses. Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs. Working Conditions This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment. Required Qualifications Education High School Diploma or equivalent. Skills & Abilities Proficiency in cash handling and accurate payment transactions. High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications. Basic math skills. Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively. Familiarity with goal- and incentive-based work environments. Strong performance in a fast-paced team environment. Effective communication with employees and customers in person, on the phone and in writing. Highly effective interpersonal skills for building partnerships across the organization. Self-motivated, competitive spirit with a desire to exceed sales goals. Positive and professional demeanor, strong attention to detail and problem-solving skills. Preferred Qualifications Knowledge of the latest technology and devices. 1-5 years of sales/customer service experience. * 1-3 years of telecommunications/wireless experience. #LI-BW1 SRL104 2026-73020 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.00 and $24.60 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $6,084 . Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center #ZRSM2 #LI-CB2 CBI112 2026-73922 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service * Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service Representing a Fortune 100 company and being the voice of Spectrum Troubleshooting and resolving technical issues related to cable and video services Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more Resolving TV inquiries while creating best-in-class customer experiences Working in an open, friendly environment with a supportive, energetic team We're a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you'll thrive inside our customer service environment. WHAT YOU'LL BRING TO SPECTRUM Required Qualifications Education : High school diploma or equivalent Schedule : Ability to work a variety of schedules including nights, weekends, and holidays Language : Ability to read, write, speak and understand English Preferred Qualifications Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center Technical Skills: MS Office, computer skills, typing Skills: Communication, organization, time management, multi-tasking, customer service * Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum's Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum's reputation. How You'll Make an Impact Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum's diagnostic tools Manage account activation, maintenance and billing concerns through thoughtful phone support Recommend upgrades and solutions based on customer needs to enhance product value Process orders and navigate account management systems for new sales and account updates Facilitate escalations and determine if field visits are needed for complex issues Contribute ideas to improve the customer experience and build long-term relationships Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions Office environment with various schedules including holidays What You'll Bring to Spectrum Required Qualifications Education High school diploma or equivalent Experience Customer service and sales or retention experience Skills Ability to read, write, speak and understand English Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair Proficiency in billing systems Strong verbal and written communication skills Complex problem solving abilities Quick thinking, goal orientation, ambition and determination Strong follow-up, accuracy, multitasking and attention to detail Positive phone demeanor and excellent customer service Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience 1+ years working in cable operations or telecommunications call center #LI-JE1 CBI112 2026-75568 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you a natural leader who thrives in a fast-paced retail environment? Do you have a passion for coaching teams, driving sales, and creating an exceptional customer experience? If so, we are looking for you! At Spectrum, we believe that every customer interaction is an opportunity to create meaningful connections and deliver exceptional service. As an Assistant Store Manager , you play a critical role in bringing this vision to life. You will lead by example, fostering a high-performance sales culture while ensuring every customer leaves with the right products and an outstanding experience. By coaching and empowering your team, you will drive sales, build customer loyalty, and contribute to the overall success of the store. What Our Assistant Store Manager Enjoy Most About the Role Lead & Inspire - Support and motivate your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment. Drive Sales & Retention - Coach employees to build strong customer relationships, resolve escalations, and recommend the best solutions to retain and upgrade customers. Develop your Team - Recruit, train, and mentor team members, helping them grow their skills and succeed in a fast-paced, goal-driven environment. Ensure Operational Excellence - Manage daily store operations, including staffing, scheduling, and compliance with company policies to maintain efficiency and productivity. Create an Exceptional Customer Experience - Maintain a welcoming, well-organized store that reflects Spectrum's brand and ensures customers receive top-tier service. Manage Inventory & Compliance - Oversee inventory control, enforce company policies, and complete audits to minimize losses and keep the store running smoothly. Working Conditions You will work in a vibrant, fast-paced retail environment with moderate noise levels, representing Spectrum's brand in a professional uniform. The role is physically demanding, requiring you to lift up to 35 lbs and stand for extended periods of time. What You'll Bring to Spectrum Required Skills/Abilities & Knowledge Ability to read, write and speak the English language to communicate with employees and customers in person, on the phone, and by written communication in a clear, straightforward and professional manner Significant time working retail store environment Proven ability to lead others and motivate them to succeed in a goal and incentive-based work environment Detail oriented and a good problem solver High comfort level with personal technology, such as mobile devices and personal video platforms Knowledge and ability to use computer and software applications Ability to prioritize, organize, manage multiple tasks/projects and handle change effectively Work scheduled overtime as needed Required Education High School Diploma or equivalent Required Related Work Experience 2-3 years Sales/Customer Service experience Preferred Qualifications Experience : 1+ year Management experience; 2-3 years Telecommunications/wireless experience Tech Knowledge : Familiarity with the latest technology and devices. Travel : Willingness to travel to other locations as business needs dictate. Education : Bachelor's Degree or equivalent work experience. * Sales Training : Certifications in sales training are a plus. #LI-MW3 SRL102 2026-73845 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $18.90 and $33.60 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. In addition, this position has a commission earnings target starting at $11,000 . Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. (https://www.youtube.com/watch?v=mYw1ejL2jZ8) Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. (https://jobs.spectrum.com/life-at-spectrum)

Job DescriptionSalary: $30.00 - $40.00 per hour About CVM Electric CVM Electric is a fourth-generation, family-owned electrical contracting firm serving the Western New York region since 1919, delivering commercial, industrial, and residential electrical solutions across the full spectrum of construction and service work. We value independence and expertise in the field, and we give our service technicians the tools, vehicle, and support to represent CVM at the highest level. The Role The Service Electrician is a senior-level, largely independent field position responsible for diagnosing, repairing, and upgrading electrical systems across residential and commercial properties throughout WNY. Youll be dispatched by the Service Manager and will often serve as the sole CVM representative on site, which means your technical expertise, professionalism, and ability to communicate with customers matters as much as your craft. This is not a large-crew construction role; its a fast-paced, customer-facing position for someone who thrives on variety, independence, and solving problems efficiently. What Youll Do • Respond to dispatched residential and commercial service calls across the WNY region, • Perform on-site assessment and diagnosis of electrical faults, outages, and code deficiencies, • Complete repairs, replacements, and upgrades efficiently while maintaining quality workmanship, • Perform panel upgrades, service entrance work, circuit additions, and wiring repairs, • Install GFCI/AFCI devices, outlets, switches, fixtures, and related equipment, • Complete generator hookups, transfer switch installations, and EV charging station installs, • Explain findings and recommendations clearly to customers and obtain approval before proceeding with additional scope, • Maintain an assigned company vehicle in clean, organized, and road-ready condition, • Document work performed, materials used, and time on each job accurately What Were Looking For • NYS Journeyman Electrician License required, Master Electrician License a plus, • 5+ years of hands-on electrical field experience with significant time in service or maintenance work, • Demonstrated experience performing independent service calls on residential, light commercial and industrial properties, • Expert-level troubleshooting and diagnostic skills, • Strong customer-facing communication, ability to explain technical findings clearly to non-technical customers, • Proficiency with standard hand tools, power tools, conduit benders, and diagnostic test equipment, • OSHA 10 required within 90 days of hire; OSHA 30 a plus, • Generator or EV charging station experience a plus Why CVM We take care of the people who keep that legacy going. We offer a comprehensive benefits package including health and dental insurance, paid time off that grows with your tenure, paid holidays, 401(k), and a profit-sharing program. Field team members also earn a tool and boot allowance. This is a company where your experience is respected, your growth is supported, and long-term careers are the norm. CVM Electric is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status. #IH

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. As a Customer Service Representative with a focus on Mobile Repair, you wil

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. IN-OFFICE POSITION-Cheektowaga, NY EVENING AND WEEKEND AVAILABILITY REQUIRED Pay: $20/HOUR Next Start Date: Tuesday, July 27th 2026 Training Schedule: Sunday-Thursday 11:00AM - 7:30PM Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing friendly service? Are you great at multitasking and communicating? Then working as a professional Customer Service Representative at Spectrum may be right for you. As a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our core TV products, services, and billing processes to provide knowledgeable and timely customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Troubleshooting and resolving technical issues related to cable and video services, • Interacting with customers through inbound phone calls to resolve a variety of topics, including billing questions, account updates, subscriber challenges, and more, • Resolving TV inquiries while creating best-in-class customer experiences, • Working in an open, friendly environment with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you will find yourself in the office answering calls, resolving issues, navigating computer systems, and learning a lot about our business. If you enjoy talking to people and fast-paced work, you’ll thrive inside our customer service environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 #LI-NL1 CRP113 2026-74170 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, professional, solution-oriented, results-driven, resilient #ZRCO2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job Description Organization Overview: Neighborhood Legal Services, Inc. (NLS) is the largest nonprofit civil legal services provider in Western New York. With offices in Buffalo, including its central office, Batavia, Lockport, and Niagara Falls, NLS is dedicated to advancing justice and ensuring equal access to the legal system for individuals and families who cannot afford an attorney. Each year, NLS serves thousands of low-income and vulnerable clients, including people facing eviction or homelessness, survivors of domestic violence, individuals with disabilities, veterans, members of the LGBTQIA+ community, and those struggling to access food, healthcare, and other critical public benefits. We also partner with community organizations and medical providers to address legal challenges that impact health and well-being. Position Summary: Neighborhood Legal Services is seeking a mission-driven Intake Paralegal to join our centralized intake unit. This unit will centralize and streamline how potential clients connect with NLS. The Intake Paralegal will manage client inquiries by phone, through an online application portal, and in-person walk-ins. This role will serve as the front door to the agency and will be responsible for screening, interviewing, and, where appropriate, providing limited legal advice and counsel under attorney supervision. As a member of the intake unit, you will play a vital role in helping people access the legal help they need while supporting NLS's broader mission to challenge systemic inequality and promote justice across our region. Essential Functions: • Serve as the first point of contact for clients seeking legal assistance via phone, online, or in-person walk-in., • Conduct comprehensive intake interviews to assess eligibility for services based on income, legal issues, and other criteria., • Accurately collect and enter client data into the case management system., • Provide legal advice and counsel and extended services on eligible matters in accordance with agency protocols and under attorney supervision., • s. Triage and refer matters to appropriate legal units or outside agencies when needed., • Develop a working knowledge of all NLS practice areas and stay up to date on relevant legal changes and resources., • Maintain a trauma-informed and culturally competent approach when interacting with clients in distress or crisis, • Manage a high volume of calls and applications in a fast-paced, call center-style setting, • Participate in ongoing training and supervision to ensure quality and consistency of service delivery. Core Competencies • Strong personal work ethic and ability to organize time, manage diverse activities, and meet critical deadlines with minimal supervision;, • Excellent writing, editing, and proof-reading skills, with ability to be detail-oriented;, • Strong interpersonal skills and an ability to work collaboratively with a dynamic and multi-sector team;, • Curious and self-directed with an ability to anticipate client needs;, • Cultural humility in working with low-income clients across the spectrum of diversity, including race, ethnicity, gender identity, sexual orientation, socio-economic status, immigrant status, religious identity, physical and mental disabilities, and limited English proficiency; and, • Familiarity with diverse communities is a plus. Qualifications Required: • Bachelor's degree or equivalent experience in legal services, social services, crisis intervention, or high-volume customer service., • Experience working with vulnerable populations and knowledge of community resources; and, • Self-motivated and dependable;, • Demonstrated ability to quickly learn and communicate complex legal information clearly and empathetically;, • Strong verbal and communication skills for client intake, client follow-up, and attorney interface;, • Proficient in computer systems, data entry, and ability to learn new case management and call center software., • Ability to multitask and manage a fast-paced environment with professionalism and empathy., • Willingness to work as a team member and contribute to the efforts on any case Preferred: • Bilingual or multilingual (especially Spanish, Arabic, Karen, or Swahili)., • Knowledge of civil legal issues faced by low-income communities., • Familiarity with trauma-informed service delivery. Work Environment: • Centralized intake unit with call center-style operations., • On-site positions in Buffalo and Lockport, • Occasional travel for walk-in coverage or Justice Bus events., • Regular interaction with clients by phone, online, and in person. Salary: Salary is based on years of relevant paralegal experience and placement within Steps 1 through 22 of the salary scale. Step 1 of the salary scale correlates to the first year of qualifying paralegal experience. Each progressive step reflects an additional year of relevant experience. Prior credited experience will be calculated from the date the Employee began working in a qualifying paralegal or legal support role. If there was a break in relevant employment, only applicable years of qualifying experience will be credited. Current salary steps include, but are not limited to: • Step 1 - $ 53,000, • Step 5 - $ 58,513.27, • Step 10 - $ 64,620.14, • Step 15 - $71,545.86, • Step 22 - $82,976.80 Full-time position with a 35-hour work week and reduced summer hours. NLS offers a comprehensive benefits package to its employees. This includes health, dental, and vision insurance, a generous PTO policy that includes: 3 weeks of vacation time, 12 paid holidays, plus a week of PTO between Christmas and New Year's, reduced summer hours; additionally, employees have access to sick and personal leave, as well as eligibility for public student loan forgiveness. NLS also provides life insurance, a pension plan, HRA and Flexible Spending Accounts, paid memberships, and professional development. How To Apply: To apply, use our Career Center for the fastest response. Or, by email to HR @nls.org, please send a cover letter, resume, and 3 references. No phone calls, please. NLS is an affirmative action/equal opportunity employer and welcomes all to apply. Employer recruits without regard to race, color, creed, religion, national or ethnic origin, citizenship, ancestry, sex, gender (including identity or expression), sexual orientation, marital status, age, disability, or protected veteran status, and any such candidates are strongly encouraged to apply.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. This position is on site in a call center at 3920 Main Street Buffalo, NY 14226, corner of Main St. and Eggert Rd. CUSTOMER SERVICE REPRESENTATIVE $20/hr Start Date: July 14th, 2026 Training Schedule: Tuesday - Saturday, 12:30PM - 9:00PM for 11 weeks Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Every day, your work will strengthen connections between Spectrum and our customers. WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST • Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service, • Representing a Fortune 100 company and being the voice of Spectrum, • Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more, • Resolving mobile customer inquiries while creating best-in-class customer experiences, • Working independently in an open, friendly environment while collaborating with a supportive, energetic team We’re a large organization with bustling 24/7 call centers offering a variety of shifts. During your shift, you’ll find yourself in the office navigating phone and computer systems, resolving questions, and maintaining customer accounts. If you enjoy talking to people and fast-paced work, you’ll thrive inside our lively environment. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient #ZRCO2 #LI-AMPMD COP143 2026-74051 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $25.25. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. WHAT YOU’LL BRING TO SPECTRUM Required Qualifications • Education: High school diploma or equivalent, • Schedule: Ability to work a variety of schedules including nights, weekends, and holidays, • Language: Ability to read, write, speak and understand English Preferred Qualifications • Experience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center, • Technical Skills: MS Office, computer skills, typing, • Skills: Communication, organization, time management, multi-tasking, customer service, • Abilities: Dependable, proactive, adaptable, problem-solving, professional, resilient #ZRCO2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Job DescriptionThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Imagine making a real difference for customers by guiding them through Spectrum’s Community Solutions products and services. If you thrive on solving problems and enjoy helping others, this customer service role offers an opportunity to build lasting relationships while expanding your knowledge of technology and account management. Your expertise and positive approach will directly influence customer satisfaction and strengthen Spectrum’s reputation. How You’ll Make an Impact • Resolve customer inquiries and troubleshoot Video, Internet and Streaming issues using Spectrum’s diagnostic tools, • Manage account activation, maintenance and billing concerns through thoughtful phone support, • Recommend upgrades and solutions based on customer needs to enhance product value, • Process orders and navigate account management systems for new sales and account updates, • Facilitate escalations and determine if field visits are needed for complex issues, • Contribute ideas to improve the customer experience and build long-term relationships, • Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings Working Conditions • Office environment with various schedules including holidays What You’ll Bring to Spectrum Required Qualifications Education • High school diploma or equivalent Experience • Customer service and sales or retention experience Skills • Ability to read, write, speak and understand English, • Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair, • Proficiency in billing systems, • Strong verbal and written communication skills, • Complex problem solving abilities, • Quick thinking, goal orientation, ambition and determination, • Strong follow-up, accuracy, multitasking and attention to detail, • Positive phone demeanor and excellent customer service, • Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience • 1+ years working in cable operations or telecommunications call center #ZRSM2 #LI-CB2 CBI112 2026-73922 2026 Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. The base pay for this position generally is between $20.00 and $24.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum. What You’ll Bring to Spectrum Required Qualifications Education • High school diploma or equivalent Experience • Customer service and sales or retention experience Skills • Ability to read, write, speak and understand English, • Knowledge of Spectrum products and troubleshooting for Video, Internet and Voice repair, • Proficiency in billing systems, • Strong verbal and written communication skills, • Complex problem solving abilities, • Quick thinking, goal orientation, ambition and determination, • Strong follow-up, accuracy, multitasking and attention to detail, • Positive phone demeanor and excellent customer service, • Ability to use personal computer, relevant software including Microsoft Office Suite and intranet navigation Preferred Qualifications Experience • 1+ years working in cable operations or telecommunications call center #ZRSM2 Company DescriptionCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you’re joining a strong community of 95,000 employees working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.\r\n\r\nWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. Interacting with customers through inbound calls to resolve a variety of to

As a Customer Service Representative with a focus on Mobile Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who use our mobile services. Interacting with customers through inbound calls to resolve a variety of topics, including

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center. Interacting with customers through inbound phone calls to resolve a variety of topics, including billing qu

At Spectrum, we keep our customers connected, and through Spectrum Mobile, we offer existing internet customers a fast, reliable connection and flexible data plans for their Smartphones and tablets. As a Customer Service Representative with a focus on Mobile Repair, you will use your communication a

Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more. Resolving mobile customer inquiries while creating best-in-

Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center. Are you a tech-savvy problem solver? Do you have the patience to help customers and a knack for providing f

WHAT OUR CUSTOMER SERVICE REPRESENTATIVES ENJOY MOST Learning about our mobile products, services, and billing processes to provide knowledgeable and efficient customer service Representing a Fortune 100 company and being the voice of Spectrum * Interacting with customers through inbound calls

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. As a Customer Service Representative with a focus on Mobile Repair, you wil

Process orders and navigate account management systems for new sales and account updates. Consistently achieve sales activity goals and maintain current knowledge of Spectrum product offerings. Customer service and sales or retention experience.

Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. At Spectrum, we keep our customers connected, and through Spectrum Mobile,

CUSTOMER SERVICE REPRESENTATIVE $20/hr. Are you a digitally-savvy problem solver? Do you enjoy multitasking? Are you personable and patient with a passion for customer service? Then working as a Spectrum Mobile Customer Service Representative may be right for you. As a Customer Service Representativ

Spectrum - - Responsibilities: Lead and Inspire your team to achieve sales goals, deliver exceptional customer service, and create a positive, high-energy work environment; Drive sales and retention by coaching employees to build strong customer relationships and resolve escalations; Develop your t

Job Description Are you looking for a job that gives back to the community? Would you like the opportunity to work for a company that is compassionate and understanding to the difficult and unique situations people may experience when at a low point in their life? Would you like more than just a job, but a chance to make a difference in people’s lives? Then Spectrum Health & Human Services has a place for you! Clinic Office Assistant I- Full-time: 326 Orchard Park Road, West Seneca, NY As a Clinic Office Assistant I, you are one of the most important points in a personal journey to a better life, being the first person they will interact with at Spectrum Health. Your workday will offer you the chance to provide exceptional customer service to promote a sense of belonging and compassion to people experiencing a life crisis. Your ability to connect with people will be a step towards better mental health and their recovery journey! We think you’d be an amazing addition to our team if you have interest in or experience with: • Customer Service, • Skills to engage people over the phone and in person, • Strong computer & multitasking skills to get people what they need quickly, • Insurance verification We’d love to hear from people with: • High School Diploma, GED or equivalent, • Some experience in a related field, • Strong interpersonal skills, • Ability to multitask in a fast-paced environment, • Excellent attention to detail and organizational skills, • Dependability and flexibility, including availability to work some evenings until 7pm, • Knowledge and understanding of basic computer skills, • Reliable transportation Why join our team? At Spectrum Health & Human Services, we strive to create a work culture where our employees feel connected and valued. Being a part of the Spectrum Health team offers you great benefits, including: • Industry leading healthcare benefits, • Flexible Spending and Health Savings Accounts401K, • 11 paid holidays, • Flexible work schedules to promote work-life balance, • Exceptional time off – up to 30 days after just a few years of service, • Free Life Insurance, • Growth and promotional opportunities in the human services sector, • Access training to develop skills if you would like to pursue a career as a behavioral health professional COMPENSATION: $17/hr - $19/hr About Us At Spectrum Health & Human Services, we offer a variety of human services to help empower individuals and families as they navigate behavioral, emotional, and substance-related challenges. Services include outpatient counseling, housing services, case management, and crisis response to help people in our community when they need it. We offer personalized care and meaningful opportunities for growth, healing, and improved quality of life. Ready to be part of something that really makes a difference in the lives of others? Apply today and help us bring hope and recovery to those who need it most.