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Compensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle. Location: Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York. Overview: The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. Responsibilities: Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees. Respond to all guest requests, problems, complaints and/or accidents presented through reservations, comment cards, letters and/or phone calls, in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Motivate, coach, counsel and discipline all Housekeeping personnel according to Highgate Hotel SOP's. Ensure compliance to Standard of the Week training, using the steps to effective training according to Highgate Hotel standards. Maintain a regularly scheduled cleaning program (i.e. floor care, hard cleaning, mattress flipping, etc.) and maintain a detailed checklist for each position. Assist in maintaining and controlling all housekeeping equipment. Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.). Ensure that large guestroom turns are managed efficiently. Ensure consistency with departmental opening and closing procedures. Carry a pager at all times. Prepare and conduct Housekeeping interviews as required and follow hiring procedures according to Highgate Hotel SOP's. Develop employee morale and ensure training of Housekeeping personnel. Inspect rooms daily, and ensure that some rooms are inspected with supervisors on a daily basis. Assist the Director of Housekeeping in inspecting all VIP rooms prior to arrival. Ensure that public areas, guest rooms and back-of-house areas are cleaned to Highgate Hotel standards. Assist in maintaining required pars of all Housekeeping and Laundry supplies by ordering all needed supplies and amenities on a monthly or quarterly basis. Assist in conducting monthly and quarterly Housekeeping inventories on a timely basis. Ensure guest privacy and security through correctly following Highgate Hotel procedures. Monitor work orders and submit to Engineering according to hotel procedures. Follow up on work orders to ensure completion. Conduct pre-shift meetings for room attendants and housemen. Respond to emergency situations using information contained in MSD sheets. Keep MSD sheets current and easily available. Balance and clear room status nightly; compare the p.m. housekeeping report with the PMS room status report and resolve any discrepancies. Assist in reviewing Housekeeping staff's worked hours for payroll compilation and submit to Accounting on a timely basis. Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements. Maintain Highgate Hotel SOP's regarding Purchase Orders, vouchering of invoices and checkbook accounting. Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments. Ensure implementation of all Highgate Hotel policies and house rules. Understand hospitality terms. Ensure sign off of all Service Standards by Position competencies for Housekeeping staff. Operate pagers and radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the department. Manage and organize large turn days (including group check-ins or check-outs). Monitor out-of-order, out-of-service, discrepant and show rooms. Must maintain constant communication with Guest Services. Monitor and act on special requests as needed; VIPs, special needs rooms, connecting, etc. Attend weekly staff meeting and provide training on a rotational basis using steps to effective training according to Highgate Hotel standards. Maintain and monitor "Lost and Found" procedures and policies according to Highgate Hotel standards. Maintain key control system for house keys. Ensure participation within department for monthly Highgate Hotel team meeting. Focus the Housekeeping Department on their role in contributing to the Guest Service and audit Scores. Monitor all V.I.P.'s, special guests and requests. Review Housekeeping log book and Guest Request log on a daily basis. Assist in maintaining an organized and comprehensive filing system with documentation of purchases, vouchering, schedules, forecasts, reports and tracking logs. Use the telephone and computer system for reporting and verifying room status. Record all valet laundry for valet cleaners. Check and review incoming laundry at end of day to ensure all items have been returned. Properly store, secure and issue supplies as needed to meet business demands. Ensure completion of regular maintenance and cleaning projects on a biannual basis. Ensure overall guest satisfaction. Qualifications: At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Windows, Company approved spreadsheets and word processing. Long hours sometimes required. Medium work - Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Participate in M.O.D. coverage as required. Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, including wearing nametags. Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Position: Brand Ambassador (12pm-8pm/flexible shifts) Location: Brooklyn, NY Reports to: Canvass & Events Manager Hours: Part-time, 28 hours; Fulltime, 35 hours per week (some evenings/weekends) ** About Brooklyn SolarWorks** Brooklyn SolarWorks was founded in 2015 with a purpose and mission to make “solar” appealing, easy, and available for all Brooklyn’s urban homeowners. To meet the challenges of installing solar on NYC rooftops, BSW has pioneered a one-of-a kind solar canopy design and developed unique installation methods. We are committed to building a diverse, sustainably minded, and ever-growing team to best serve our customers and clean energy overall. Our company motto is "Make Sun Fun". Why Brooklyn SolarWorks We are committed to building a diverse, sustainably minded, comfortable and ever-growing team that allows us to deliver a high degree of customer satisfaction and provide them with clean energy solutions. We believe and advocate for work life balance and growing at a manageable pace. Our staff and our customers are who we are, and here, their voice truly matters. Company Values: Inquisitive, Committed, Adaptable, and Passionate. ** 2023 Employee Satisfaction Survey** - 96% of respondents reported having autonomy and independence in the day to day of my job. - 100% of respondents reported the company considers my concerns, thoughts and beliefs when decision making. - 100% of respondents reported their supervisor treats everyone respectfully and fairly. - 96% of respondents reported the company is committed to improving the diversity of employees. - 93% of respondents reported they are satisfied with the employee benefits and perks provided to me. About the job Brooklyn SolarWorks is actively seeking motivated and passionate individual to join the Brand Ambassador team at our Brooklyn office. As a Brand Ambassador, you will be navigating the NYC streets, engaging in door knocking and sales pitches, identifying prospective clients who are interested in going solar, while also attending events within NYC to project the BSW mission out. Responsibilities: - Generate leads and appointments while engaging in door-to-door canvassing, with an expectation of 50 new potential customers per month. - Understand and educate homeowners about all the benefits of going solar. - Become familiar with BSW’s brand and mission, and be able to relay them to customers. - Provide outreach at in-person events by working a tent and table and flagging down potential customers and generating brand awareness. - Accurately keep records of customer interactions in BSW databases. - Attend weekly team meetings and trainings in-person in Gowanus, Brooklyn. - Keep up to date on developments in the NYC and NY State solar market, and update sales pitch accordingly. ** Required Skill Set** - High School Diploma required. - Strong customer service skills. - Good computer/technology skills. (Google Docs and email) - Strong interpersonal skills, build relationships and network. - A positive attitude and ability to keep moving forward. - Required to walk, climb stairs, and stand for long periods of time in all weather permitting conditions. ** Preferred Skill Set** - Six months canvassing experience preferred. - Experience with lead tracking software. (Spotio or similar) ** Benefits/Compensation:** *We offer competitive compensation that is commensurate with years of relevant industry experience, skills and qualifications, certifications, and licenses. Part Time: $20+ commission; Fulltime: $21-23/hr + commission - (Free options are available) Health (HSA), Vision, Dental and Life Insurance - 401k (Traditional & Roth) retirement plan + 4% tiered company matching. - Transportation perks/benefits - Paid Time Off +sick days - 12 Company Holidays - Quarterly Profit-sharing Bonus - Free Employee Assistance Program - Monthly Commuter Travel Benefits (MTA Metrocards) - Occasional Company provided snacks and lunches - Additional Voluntary Benefits. .. i.e. HSA, FSA, Pet insurance, STD, LTD etc… How to Apply: Check out our website! Brooklyn SolarWorks equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship, immigration status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interview Stages: Candidate Applies- Resume is Reviewed- Interview Request- Interview Conducted- Hire is made. Remote Status Travel % Not Applicable 90%
Job Summary We are seeking a friendly and service-oriented Front Desk Representative to join the team. As a Front Desk Representative, you will be the first point of contact for our clients. You will greet customers as they arrive, book appointments, answer phone calls, and collect payment and insurance information. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. Responsibilities Greet customers as they arrive and provide an excellent customer experience Answer phone calls and schedule appointments Assist clients with paperwork and forms Maintain a clean and inviting environment Provide general customer service and attend to the needs of customers throughout their services Qualifications One or more years of experience as a customer service rep or similar role is preferred Excellent communication skills with a commitment to customer service Strong work ethic and positive it Excellent multi-tasking skills
Overview: We are seeking a dedicated and detail-oriented Pharmacy Assistant to join our team. As a Pharmacy Assistant, you will play a crucial role in providing excellent patient service and supporting the pharmacy team in delivering high-quality care. This position is ideal for individuals with willingness to learn and grow is just as valuable as any prior experience you may have. Duties: - Assist pharmacists in preparing and dispensing medications accurately and efficiently - Maintain inventory of medications and supplies, ensuring proper storage and organization - Process prescription orders, including data entry and insurance verification - Provide exceptional customer service to patients, addressing inquiries and resolving issues - Assist with medication compounding, including aseptic technique for sterile preparations - Assist with medication administration as directed by pharmacists - Collaborate with healthcare professionals to ensure accurate medication orders and patient care - Maintain cleanliness and orderliness of the pharmacy area Skills: - Moderate computer skills, to perform various tasks such as using basic software programs, browsing the internet, sending emails, and data entry. - Familiarity with medical terminology, drug names, and dosage forms - Excellent attention to detail and accuracy in performing tasks - Ability to work effectively in a fast-paced environment while prioritizing tasks - Exceptional communication skills to interact with patients, healthcare professionals, and colleagues - -Achieving fluency in Chinese, whether it be in Mandarin, Cantonese, Fuzhounese, or Taishanese Whilst experience is undoubtedly an advantage, it is not an essential requirement, as we will provide comprehensive on-site training. We welcome all individuals with a keen interest and a committed mindset to collaborate with us on our mission. Therefore, we encourage you to apply with confidence, as we appreciate your unique perspective and are eager to see what you can offer. Benefits: Employee discount Opportunities for advancement Paid time off Paid training Store discount Education: High school or equivalent (Required) Language: Chinese (Required) Mandarin (Preferred) Cantonese (Preferred)
Full job description Benefits: Paid time off Training & development We are looking for an enthusiastic and driven Sales Assistant to join our team. The successful candidate will have experience and knowledge in the full sales cycle and be responsible for assisting customers throughout the buying process and providing excellent customer service, from greeting customers in the showroom, helping them find products, generating new leads, proactively following up, and actively networking to maintain relationships to shipping and aftercare. The ideal candidate will have enthusiasm for connecting with people, a strong understanding of sales techniques and strategies, excellent verbal and written communication skills, be highly organized, and have proven ability to work independently as well as part of a team. Responsibilities: Greet customers in a friendly and professional manner in person, via email, or over the phone, take their details and open conversation to their needs Provide excellent customer service to ensure customer satisfaction through verbal and written ways of being. Have knowledge of our products and assist customers in finding the right product for their needs, in person, via phone, or by email. Manage and get answers for all customer questions and provide product and shipping information, in person, via phone, or by email. Ability to track and follow through customer inquiries from lead to various follow-ups, to sale completion. Ability to use and keep client CRM accurate and up to date. Create invoices and proposals, process payments and maintain accurate records of transactions and documents. Proactive reach out via phone and email to clients to generate new sales leads, follow-ups, engagement, or upselling. Maintain a neat and organized work area. Liaise between the managing director, logistics, and marketing team on transport, special projects, and events. Proactive outlook to achieve monthly and yearly sales goals. Assist with showroom sales events. Job Requirements & Skills: Minimum 3 years experience in sales in a retail luxury sales environment in design or fashion industry including lead generation, customer relations and sales follow-through, shipping, and data management. Understanding of home furnishing inventory and customizations essential Knowledge in sales of luxury goods. Proven experience preparing detailed quotes. Ability to think creatively to provide answers and exceed customer needs Italian, or French speaking helpful and not essential College degree preferred, preferably in a creative field, business, marketing, or communications Excellent written and verbal communication skills in sales to transmit professionalism and confidence to keep clients engaged. Computer skills & Proficiency in technology with a working knowledge of Mac Suite, google sheets (or equivalent), and Chrome. Ability to learn and adapt quickly to new technologies and programs. Experience ringing up customer purchases on the POS register a must. Ability to excel and manage a high-stress, time-sensitive industry with demanding clientele Confident and persevering to proactively engage with clients and to pursue answers. Customer Focused, Excellence in Teamwork, Demonstrates Respect, Utilizes Critical Thinking, On-going Passion for Learning, Adaptability Polished professional in appearance and demeanor ABOUT THE COMPANY Cosulich Interiors & Antiques is a small family-run business in retail one-of-a-kind vintage and contemporary Italian home furnishings (Lighting, Furniture, Decor, and Art) based in New York, NY. We are fast-paced on demand, customer-centric and collaborative. Our goal is to offer interior designers and architectural professionals with unique artistic pieces as well as a customizable line, by collaborating with various artisans in Italy and focusing on the highest level of craftsmanship and tradition with a very personalized stellar customer service. Our work environment is an open space office showroom open to the public: International workforce On-the-job training Growth opportunities
Are you passionate about technology and skilled in repairing computers? We're looking for a talented Computer Repair Technician to join our vibrant team! As part of our team, you'll have the chance to diagnose, repair, and maintain computers of various brands. This role offers the perfect platform to showcase your technical skills and deliver top-notch customer service. Responsibilities: Identify hardware and software issues in different computer models. Repair and replace damaged components like screens, batteries, keyboards, and more. Conduct troubleshooting and testing to find and implement effective solutions. Keep detailed records of repairs, parts used, and service history. Stay updated with the latest computer technologies and repair methods. Provide exceptional customer service by promptly addressing customer inquiries and concerns. Ensure all repairs are completed efficiently and within set deadlines. Collaborate with team members to enhance workflow and maintain a tidy work environment. Follow safety protocols and maintain a high level of professionalism. Requirements: High school diploma or equivalent; technical certifications are a plus. Proven experience as a Computer Repair Technician or similar role. Thorough understanding of computer hardware, software, and operating systems. Proficiency in using repair tools and equipment. Excellent diagnostic and troubleshooting skills. Strong manual dexterity and hand-eye coordination. Attention to detail and effective problem-solving abilities. Good communication and interpersonal skills. Ability to work in a fast-paced environment and handle multiple repair tasks. Preferred Qualifications: Experience in a retail or customer service setting. Familiarity with popular computer brands like Apple, Dell, HP, and Lenovo. Knowledge of soldering and board-level repairs. Ability to handle delicate components and use specialized equipment. Knowledge of soldering and board-level repairs (a major plus) Open for both part time and full time position!
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