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Makes the customer their top priority by genuinely creating a personalized experience for each customer. Creates a warm and welcoming environment by taking initiative to greet and thank customers. Demonstrates our customer service commitment (smiling, offering a friendly greeting, learning customers’ names and orders, assuming the best in others, saying thank you) in each interaction. Actively listens to customers by remaining present and working in assigned position to build customer confidence and deliver exceptional experiences. Proudly develops expertise in their craft while diligently maintaining equipment and the store environment. Builds rapport with partners on shift and displays a positive attitude that enables the team to work together effectively. Follows our standard work methods and guidelines by working in assigned positions and routines.