Front of House
11 days ago
Santa Maria
Job Description About the Opportunity At Chick-Fil-A, the Team Member role is an opportunity to learn, grow, and be part of a supportive, people-centered environment. You will work directly with an independent Operator who is committed to developing team members and fostering a positive workplace culture. No prior experience is required—we provide comprehensive training for all positions. Why You’ll Love Working With Us Flexible Scheduling We understand the importance of balancing work with school, family, and other commitments and will work with you to develop a schedule that supports your life. Always Closed on Sundays All Chick-fil-A restaurants are closed on Sundays, giving you a guaranteed day each week for rest, family time, or personal activities. Leadership & Development Opportunities Hands-on training from your Operator Leadership development programs at Intermediate and Advanced levels Internal pathways for career growth, including opportunities to pursue leadership roles or explore becoming a future Operator Scholarship Programs Eligible team members may apply for: • $2,500 Leadership Scholarships, • Competitive hourly pay (see pay range above), • Training and skill development, • Opportunities for cross-training Team Members help create an excellent guest experience by delivering high-quality service, consistent food safety and presentation, and genuine care for customers. You will uphold the principles of Second Mile Service (2MS), Operational Excellence (OE), and Creating Emotional Connections (EC). Key Responsibilities • Follow and comply with all sections of the Employee Handbook and all restaurant policies, • Provide friendly, helpful, and efficient service to every guest, • Execute food preparation and presentation standards, including portion accuracy and FIFO (First In, First Out) procedures, • Maintain a clean, safe, and organized work environment, • Support guest recovery efforts by responding promptly and positively to guest concerns, • Arrive on time and prepared for each scheduled shift, • Proactively pursue training opportunities and cross-training certifications, • Accurately track, record, and store product waste according to procedures, • Use holding, timing, and tracking systems as required (HOH positions), • Work collaboratively with team members and demonstrate professionalism at all times, • Follow appearance and uniform standards as outlined in the Employee Handbook, • Must be at least 16 years of age, • Reliable transportation to and from work, • Ability to understand and follow food safety, service, and operational procedures, • Ability to communicate clearly and courteously with guests and team members, • Ability to lift and carry up to 50 pounds repeatedly during shifts, • (This physical requirement is directly related to carrying product, unloading supplies, and performing back-of-house duties.), • Ability to stand and walk for extended periods, • Friendly, welcoming, and patient customer service approach, • Dependable, punctual, and consistent in work habits, • Team-oriented mindset and willingness to assist others, • Initiative to identify and complete tasks independently, • Desire for ongoing development, training, and growth, • Strong attention to detail and adherence to procedures Chick-Fil-A is an Equal Opportunity Employer. We value diversity and do not discriminate based on race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to individuals with disabilities throughout the application and employment process.
