Team Member - Server Cashier
12 days ago
Teaneck
Job Description JOB SUMMARY: To provide excellent, fast, friendly service with a smile and deliver quality products to our customers in a clean environment. RESPONSIBILITIES: • Follow all cash handling procedures & ensure cash is balanced daily., • Follow the "We G.O.T. You" 3 steps of service to ensure excellent customer service ( Greeting, Order Taking & Parting Phrase)., • Follow the meal portioning guides to ensure accurate quantities are being served., • Record temperature of food items on the steam table and other hot holding units throughout the day., • Prepare pastries e.g. Bun and cheese, slice cake and wraps for sale., • Maintain cleanliness and organization of workstation, dining room, and restrooms., • Count and replenish stock where needed including plates, napkins and utensils., • Assist with the baking of products., • Follow all standard operating policies and procedures as outlined by Golden Krust., • Complete daily stock reports., • Communicate effectively with the Back of the House (BOH) team members and manager when items are needed., • Any other duties that may be assigned. EDUCATIONAL REQUIREMENTS AND EXPERIENCE • High school diploma or equivalent., • Must be able to read, write, speak, and understand English., • A current NYC Food Handler Permit/ServSafe Food Handler PermitSKILLS REQUIREMENTS, • Have knowledge of service and food and beverage, generally involving at least one year of front-of-the-house operations or have previously operated at a supervisory level., • Be able to communicate and understand the predominant language(s) of the restaurant's trading area., • Possess excellent basic math skills and have the ability to operate a cash register or POS system., • Be able to work in a standing position for long periods., • Be able to reach, bend, stoop, and frequently lift up to 50 pounds. HYGIENE AND DEPORTMENT • Cover hair at all times, • Wear the proper uniform, including name tag, at all times., • Ensure that nails are kept short and clean - no nail polish, • Exhibit good hygiene at all times, • Wear full shoes at all times - No slippers PERFORMANCE CRITERIA This job is satisfactorily performed when: • Sales targets are achieved., • The profitability goal of the restaurant is achieved and maintained., • The restaurant maintains excellent assessment ratings, • Customers are provided with the highest level of service, and there is repeat business because of this factor., • A high level of initiative, flexibility, and dependability is displayed at all times, • The job is performed with professionalism and integrity.