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  • Home Care Services
    Home Care Bilingual Spanish Quality Control & Personnel Coordinator
    Home Care Bilingual Spanish Quality Control & Personnel Coordinator
    24 days ago
    $18–$23 hourly
    Full-time
    Fordham Heights, The Bronx

    Heart to Heart Home Care is seeking for an exceptional customer service professional who is enthusiastic and motivated to join our Quality Control Coordination/Personnel team! Job Description: The Quality Control department oversees complaints and claims received by our customers, as well investigate and review each communication the department receives, to be able to find resolution. The department is responsible for maintaining accurate records. Responsibility: Must be fluent in Spanish Excellent customer service Great communication, writing, and grammar skills Ability to identify and resolve arising issues Ability to investigate, track and document all received complaints to ensure timely follow up Exceptional attention to detail and customer service skills HHA Exchange experience a + but not required! What we offer: **Supportive management team Growth opportunities 401K Retirement Benefit Sick day and PTO benefits Employee of the month incentive Job Type: Full-time

    Immediate start!
    No experience
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