Lotería Las Arenas

Somos una pequeña empresa de Barcelona y queremos incorporar una persona activa, con experiencia en atención al cliente para nuestra administración de Lotería Buscamos una persona proactiva, con clara orientación al cliente, extrovertida, autónoma y con capacidad de resolución de problemas. Tareas: - Atención personal a clientes en la administración de Lotería - Atención al cliente respondiendo a través de mensajes en la web, emails, etc. - Atención al cliente e información telefónica. - Resolución de incidencias. - Control efectivo y caja diaria.

We’re currently looking for an personal assistant to be a supportive force who empowers our senior leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention for details. This person should have experience working in an office environment, performing administrative duties, and providing support to managers. Given the dynamic nature of the executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations. Objectives of this role • Maintain and refine internal processes that support high-ranking executives companywide and coordinate internal and external resources to expedite workflows. • Manage communication with employees by liaising with internal and external executives on various projects and tasks. • Plan and orchestrate work to ensure that senior executives’ priorities are met, organizational goals are achieved, and best practices are upheld. Responsibilities Manage professional and personal scheduling, including agendas, mail, email, phone calls, client management, and other company logistics. • Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives. • Transcribing from dictation. • Taking meeting minutes. • Maintaining databases and filing systems. • Manage senior executives’ travel logistics and activities, including accommodations, transportation, and meals. • Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database. • Maintain professionalism and strict confidentiality with all materials. Required skills and qualifications • 5+ years of experience in an administrative role reporting directly to upper management. • Flexible working hours and full availability to travel. • Strong time-management skills and an ability to organize and coordinate multiple concurrent projects. • Proficiency with office productivity tools and an aptitude for learning new software and systems. • Flexible team player, willing to adapt to changes and unafraid of challenges. • Ability to maintain confidentiality of information related to the company and its employees. • English and Spanish C1, Russian is a big plus. Excellent written and verbal communication skills. Tipo de puesto: Jornada completa, Contrato indefinido Sueldo: 15.000,00€-25.000,00€ al año Experiencia: • Personal assistant o Executive Assistant: 3 años (Deseable) Idioma: • Inglés, español y ruso (Obligatorio) Disponibilidad para viajar: • 75 % (Deseable) Ubicación del trabajo: Empleo presencial