BECARIO - grupo Hotelero Toledo Casco

Becario / Práctica de Recepción y Administración en Grupo Hotels Toledo Descripción de la empresa Somos un grupo hotelero con 30 habitaciones, suites y apartamentos en Toledo. Trabajarás en el Casco Histórico durante 25 horas a la semana, incluyendo fines de semana y festivos, durante un período de hasta 6 meses. La incorporación es inmediata. Descripción del rol Este es un puesto a tiempo parcial en el centro histórico de Toledo. Trabajarás bajo la supervisión del Gerente de Recepción. Tus responsabilidades incluirán colaborar con el gestor de canales, el motor de reservas, los clientes, la gestoría contable y los proveedores para las facturas, así como elaborar informes de pronóstico y de ingresos. Es imprescindible trabajar 6 días al mes los fines de semana a tiempo parcial. Nuestro horario de atención es de 9 a. m. a 9 p. m., los 7 días de la semana, incluyendo festivos. El contrato será de becario o convenio de prácticas formalizado con tu universidad. Requisitos • Motivación, iniciativa, confiabilidad y habilidades comunicativas. • Buenas habilidades organizativas. • Experiencia en la organización de archivos y uso de Excel. • Excelente trabajo en equipo y habilidades de comunicación en español e inglés. • Trato amable con los clientes y capacidad para trabajar con grupos de niños en actividades de animación. • Habilidad para trabajar de forma independiente. • Interpersonalidad, diversión y ética. • Pasión por los números, el ROI y la creación de informes en Excel y PowerPoint. • Conocimientos previos de sistemas de reservas como Booking y Airbnb. Deseable • Conocimiento de otros idiomas. • Experiencia previa en tareas administrativas o informes financieros. • Conocimientos de marketing

Iluziona is looking for a Part-time leader of the Valenica Franchise and Sales Developer to support the day-to-day management and sales of the museum. We are looking for a self-starter, leader whose expertise and passion will drive the success of this venture. As you must work weekends and holidays, the role is part-time. RESPONSIBILITIES · Support in the preparation and implementation of Sales Plan with a focus on groups eg. cruise ships, schools, international groups. · Build and maintain clientele, through phone calls, emails, visits, etc. - operate site tours to potential customers. · Αssist Comms manager in overseeing all online platforms (Website, social media / OTA’s / Google My Business, Google Ads, Google Analytics, Business Manager) · Be responsible for administrative tasks (invoicing, reply to customer mails, group visits management, etc.) · Maintain a close relationship with all customers Support animation team and front desk and working the front desk MUST HAVE · Great attitude, team player, autonomous work style Have at least 2-3 years of working experience in sales and managing positions, ideally in entertainment and/or tourism sector · Have strong written and oral command of English language, French or German considered a plus. Native Spanish · Excellent presentation skills and written communication skills · Excellent knowledge in Office 365 suite and with ticketing solutions (channel managers) Photoshop knowledge will be considered as advantage. · Skills in organizing, planning, controlling, assessment, negotiations · Be customer-oriented, team-spirited and results-oriented

Company Description Iluziona is a new type of museum and cultural experience launched in Toledo in April 2022. We will open Valencia on Feb 29, 2024 on Calle Castello 20 in the historic center. The museum aims to enrich the tourism offer in the city through culture, art, and entertainment. The museum offers a unique and immersive experience for visitors through illusions and trompe l'oeils created with original artwork and specially designed rooms. Visitors become the real protagonist of each space and image by interacting with the exhibits and taking photographs. Role Description This is a part-time on-site position located in Valencia for a Becario / Intern Animator at Iluziona. The Animator / Front desk ticketing will work under the supervision of the Museum Manager and Chief Revenue Officer for marketing support. The Becario / Intern Animator will be working with our ticketing platform and be responsible for reviews, outbound marketing and sales communications, organizations with colegios. Weekends are a must. We are open 6 days a week and holidays from 10 AM to 9 PM and the role is for 20-25 hours a week with a contrato de becario / convenio de practica which will be formalized with your university Qualifications Highly motivated, self-starter, dependable and outgoing. People person, outgoing and great with groups of children for animaation Marketing in social networks MS office / Google suite / AI Excellent team-working and communication skills Currently enrolled in or graduated from a degree in Animation, Film, or a related field Fluent in Spanish and/or English Ability to work on tight deadlines and manage time effectively Passionate about storytelling, educating, history and making people have fun Interpersonable, fun and ethical Passion for Valencia and it's history and legends Nice to have Additional languages Prior experience working in tourism, museums or education Tasks to perform: · Reception and registration of visitors. · Management of reservations both through our website and through external ticketing services. · Marketing on social media, especially tiktok . Managment of groups · Support and accompany visitors in the development of the experience. · Answer customer questions and concerns via email or phone calls. · Maintenance of rooms, shop, materials and equipment among others. Estudiando en: turismo, arte, educacion, negocios, marketing, historia, etc