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En JOB TODAY desde mayo, 2022
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Sunset Hospitality Group is a leading multinational lifestyle hospitality group, with a wide portfolio encompassing Hotels & Resorts, Restaurants, Beach Clubs, Nightclubs, Fitness Centers, and more. SHG operates over 58 venues and with presence in 17 countries with a commitment to deliver authentic & diverse hospitality experiences that bring people together, all around the world. We are looking for a Regional Director of Global Sales for Europe & Turkey to be based in our Barcelona Head Office, that will spearhead our sales initiatives across the world for our properties in Europe Division, focusing on our METT Hotels & Resorts, Social Living Collection TM, and Premium Lifestyle brand. This role is pivotal in driving revenue growth, enhancing our market presence, and ensuring our brands stand out in the competitive lifestyle luxury hotel sector. We are looking for a strategic leader with a passion for luxury, innovation, and an impressive track record in sales and leadership within the hospitality industry. Main responsibilities • Develop and execute strategic sales plans for Sunset Hotels & Resorts to achieve revenue goals in our properties in the Europe Division. • Support the hotel sales team, fostering a culture of success, innovation, and excellence. • Build and maintain strong relationships with key clients across corporate, luxury travel, and MICE segments. • Manage all Global Sales Offices of Sunset Hotels & Resorts and set clear targets for each market. • Analyze market trends and competitor activity to identify opportunities for growth and innovation. • Collaborate with hotel sales, marketing, and operational teams to ensure a unified approach to brand representation and revenue generation. • Represent our brands at key industry events, enhancing visibility and strengthening our market position. • Deliver regular reports on sales performance, market insights, and strategic initiatives. • Uphold the highest standards of brand integrity and service excellence in all endeavors. Benefits • Competitive Salary • Discounts Across Sunset's Venues and More: Experience the Sunset lifestyle to the fullest with exclusive discounts at all our venues and beyond. • Career Growth Opportunities: Your professional journey is our priority. Elevate your career with tailored growth opportunities that align with your ambitions. Qualifications and requirements • Bachelor’s or master’s degree in business, Hospitality Management, or related field. • 8+ years of proven sales experience in the luxury hospitality industry, including leadership roles. • Deep understanding of the luxury hotel market dynamics in Europe and Turkey, with a network in luxury travel and hospitality. • Exceptional leadership, communication, and negotiation skills. • Have a passion for innovation, luxury, and creating exceptional guest experiences. • A willingness to travel extensively. • Fluency in English is essential; proficiency in additional European languages is highly desirable. COMMITMENT TO INNOVATION, INTEGRITY AND QUALITY IN EVERYTHING WE DO. A leading international hospitality management company delivering a blend of quality, style and service culture, in every market segment to redefine the art of dining, entertainment and lifestyle hospitality. Sunset Hospitality partners with multinational brands and implements their development and operations, whilst Sunset Hospitality also develops new pioneering home-grown concepts.
We are looking for a talented waiter/waitress to join our team here at zuma. Our waiter/waitresses are hardworking, dedicated and strive to deliver the superior level of customer service that we are known for. Our teams have bags of personality and are confident working at a fast pace whilst maintaining zuma’s high standards. Life at zuma zuma is full of life and energy, and our teams work hard to ensure our guests receive the best service possible. We have high standards and we ask you to work hard to meet them. We are a company that thrives on the passion, energy and commitment of its people. Alongside world class training and development, and the ability to always have a voice within the company, in any role, at any level, means you really can really forge a career as individual as you are. To be successful with us, all you need is energy and the right attitude…. all the rest we can teach. The requirements • A passion for delivering an exceptional guest experience and a hunger to learn • Previous experience in a similar high end restaurant • Ability to multitask • Strong communication skills • Great team player • Keen interest in Japanese cuisine The Benefits We take great pride in giving the best experience to our customers through great service and quality. We ask you to work hard so we want to reward this. We know that we can’t do this without you! To celebrate your success, we have created some of the best benefits around. To name a few: • World class in-house training; we want you to have all the tools to be the best • Long service award to show that we love having you around! • Exciting In-house incentives • Season ticket loan • Opportunity to travel the world with our five incredible worldwide brands • Family meals on shift • Staff Discount across zuma, ROKA, oblix & INKO NITO • Cycle to work scheme Are you ready? Join our team, start your story today. Required skills: Fluent in English, team work, Guest Experience Competitive Salary plus bonus Azumi is an unrivalled collection of restaurants, including Zuma, ROKA, Oblix, INKO NITO and Etaru. Our international family spans 27 locations across the globe. We are passionately driven to make dining out a magical experience. Our visionary group of restaurants, is the creation of our co-founders, Rainer Becker and Arjun Waney. With passion, determination and the love for what they do, they began the Azumi journey with the opening of Zuma London in 2002 – seamlessly followed by the opening of Roka in 2004. When you work with us, everyone is valued for the part they play. We look after each other and champion your strengths. Bring your enthusiasm, your dedication, your work ethic.... the rest we can teach you. With career paths unique to you, we are committed to offering you a journey that is ‘authentic but not traditional’. As a diverse community, with venues spanning the globe, there is a destination for everyone - allowing you to define your own career pathway.
COMMIS DI SALA CON ALLOGGIO Sunset Hospitality Group è un gruppo multinazionale leader nel settore dell'ospitalità lifestyle, fondato nel 2011 per creare esperienze uniche in tutto il mondo attraverso un mix diversificato di concetti di ospitalità eccezionali e rimodellando il panorama del settore. Sunset Hospitality Group è presente in 16 paesi con 31 marchi rinomati, tra cui METT Hotels & Resorts, SUSHISAMBA, DREAM, L'Amo Bistro del Mare, ATTIKO, Luigia, Isola, Lola, Taberna Española, Signor Sassi, Goldfish , Raise Fitness & Wellness e molti altri. Siamo alla ricerca di un/a Commis de rang per i nostri outlet ristorativi situati presso Palazzo Cordusio a Milano. Obiettivi: • Accogliere gli ospiti in modo rapido e cortese. • Occuparsi della mise en place e dello sbarazzo dei tavoli. • Servire i clienti al tavolo in modo accurato e professionale. • Avere una conoscenza completa e approfondita di tutte le voci del menu per essere in grado di descrivere e di vendere in modo suggestivo ai clienti. • Assicurarsi che tutti gli ospiti ricevano un servizio positivo e professionale secondo gli standard aziendali. • Partecipare ai regolari briefing di reparto. • Comunicare in modo professionale con il supervisore responsabile. • Lavorare a stretto contatto con i colleghi per garantire la trasmissione delle informazioni in ogni momento. • Mantenere la pulizia e gli standard di igiene in tutte le postazioni di lavoro, comprese le attrezzature. • Eseguire altri compiti pertinenti a questa mansione, come assegnato. €1500 lordo mensile • Possibilità di alloggio. • Scontistica aziendale. • Avanzamento di carriera. • Ambiente di lavoro dinamico e stimolante. • Diploma di Istituto Alberghiero o qualifica professionale. • Minimo 1-2 anni di esperienza in strutture alberghiere di alto livello o in ristoranti di fine dining. • Fluente conoscenza orale e scritta della lingua italiana. • Buona conoscenza della lingua inglese. • Capacità di mantenere elevati standard di controllo della qualità. • Gestire più priorità. Sunset Hospitality Group was founded in 2011 to create unique experiences worldwide through a diverse mix of hospitality concepts. From the outset, SHG established itself as a pioneer, delivering exceptional experiences and reshaping the industry landscape. From the Spanish restaurants Tapeo and El Sur to specialty venues like Rare, Chic, Regina and Story, the Group delivered memorable experiences. SHG has a presence in 17 countries and a portfolio of more than 58 venues with a proven record of delivering a blend of high-quality services at exceptional locations.
Funciones ¿Quieres desarrollar tu carrera laboral en el área de Recepción? ¿Te apasiona el mundo de la Hostelería y quieres formar parte de Sercotel Hotels Group? Ven a ser parte de nuestro equipo de trabajo, en la posición de Recepcionista para Sercotel Valladolid. Tus principales retos serán: - Acoger y recibir a los huéspedes, atendiendo sus necesidades durante toda su estancia en el hotel y facilitándoles información sobre todos los servicios que ofrece el hotel. - Dar soporte en la coordinación de acciones con todos los departamentos, con el fin de ofrecer un servicio de calidad y experiencia que impulse hacia la fidelización de nuestro cliente y la reputación de la marca. - Controlar las entradas y salidas del hotel (Check in, check out). - Gestionar las nuevas reservas. - Estar informado de las actividades, novedades, etc., que se produzcan en el hotel y entorno, con la finalidad de garantizar la gestión de la información interna y hacia el cliente. - Contestar los e-mails que lleguen durante el turno de trabajo. - Realizar el cuadre de caja. - Atención telefónica. - Sacar informes de producción para la dirección. Requisitos ¿Qué necesitas para aplicar? - Haber cursado el grado en Turismo o estudios afines. - Imprescindible nivel avanzado de Inglés y francés (se valorará de manera positiva el dominio de otros idiomas). - Experiencia mínima de 1-2 años en hoteles como Recepcionista. - Conocimiento en programas de gestión hotelera, preferiblemente Opera. - Alta orientación al cliente y vocación por su trabajo. Se ofrece ¿Qué ofrecemos? - Contrato fijo discontinuo de abril a octubre a jornada completa (40hs) - Turnos rotativos (mañanas, tarde y noche). - Buen clima de trabajo junto a un equipo de profesionales. - Salario según convenio. Sercotel is a leading hotel company with urban facilities in destinations all over Spain. Here, we want our guests to forget about the little things of everyday life when they stay at our hotels, so that they can focus on getting the best out of themselves. We have hotels of 3 and 4 stars, and flats, in first class cities such as Madrid, Barcelona, Bilbao, Valencia, San Sebastián or Gran Canaria. Each in excellent locations so that guests can enjoy all that a city has to offer. We accompany them in everything they need to make travel an opportunity to explore, discover and have fun, whether with family, friends, as a couple or on their own. Also, for business travellers, Sercotel is a great option. We have hotels with excellent locations close to the major trade fairs and financial areas, as well as the city's main points of interest. Thanks to their central locations, they also facilitate mobility, whether you are travelling by plane, high-speed train or private car. Our hotels have spaces to host conventions, meetings, congresses, conferences and training sessions of various types.
En Cap Vermell Grand Hotel precisamos incorporar una/a maître, siendo la persona encargada de realizar de manera cualificada las funciones de control y supervisión del punto de venta asignado, incluyendo la supervisión y dirección del personal de servicio. Asegura un excelente servicio al cliente. PRINCIPALES RESPONSABILIDADES: - Proporcionar un servicio excepcional y mantener relaciones positivas con todos los grupos de interés del hotel (clientes, compañeros, propiedad, proveedores, etc.). - Verificar personalmente y con frecuencia, invirtiendo parte de su jornada en los outlets, que los clientes están recibiendo el mejor servicio posible. - Atender y responder las consultas o quejas de clientes de manera cortés y eficiente, informando de manera inmediata su supervisor y llevando a cabo su seguimiento hasta asegurar su resolución de manera satisfactoria. - Conocer, promover y explicar con claridad los servicios y productos del Hotel. - Supervisar y verificar que los alimentos y bebidas están en perfecto estado, son frescos y son servidos adecuadamente durante el servicio, proporcionando feedback a los implicados en caso de ser necesario. - Supervisar los procedimientos y estándares en el outlet asignado, colaborando con los responsables de F&B para aplicar medidas correctoras cuando sea necesario. - Llevar a cabo inspecciones frecuentes y exhaustivas de la operativa de F&B - Colaborar con el área de F&B aportando sugerencias e ideas creativas - Conocer en profundidad todos los alimentos y bebidas del menú y poseer la capacidad de recomendar combinaciones de alimentos y bebidas y otras alternativas con el objetivo de mejorar la satisfacción del cliente y aumentar las ventas. - Supervisar y asegurar que el outlet se encuentra en perfecto estado, se mantiene limpios y organizado, tanto en la zona de clientes como en la zona de trabajo del personal del hotel. - Siempre que sea necesario, proporciona servicio a los clientes incluyendo, pero no limitado a, servir mesas, preparar las áreas de trabajo, acondicionar las mesas y funciones generales cajero. - Maximizar la productividad del personal mediante el uso de la polivalencia, la multitarea y un horario flexible para cumplir y superar las expectativas de los clientes y los objetivos financieros del Hotel. - Centrar su actividad en mejorar los niveles de productividad y administrar con prudencia los costes de los recursos, siempre garantizando el servicio óptimo. - Colaborar con el Group F&B Manager para maximizar los beneficios del Outlet y alcanzar y superara los objetivos establecidos. - Asegurar que las actividades de alimentos y bebidas están alineadas con la estrategia corporativa, y que se han implementado las accione necesarias para ello. Incorporación con contrato fijo discontinuo. Descuentos dentro del Grupo Buscamos una persona dinámica, con personalidad y buen comunicador. Capaz de identificar las necesidades de los clientes y satisfacerlas con un excelente servicio. La persona adecuada debe tener: - Experiencia mínima de 5 años liderando equipos. - Grado en Dirección de Restaurantes o equivalente - Inglés fluido, hablado y escrito - Nivel intermedio de ofimática - Valorables titulaciones relacionadas con la hostelería y otros idiomas. Cap Vermell Grand Hotel is a luxury resort, which reflects the style of a traditional Majorcan hilltop village with reference of local art and cultural heritage. Whether your expertise is on food and beverage, sales and marketing, finance or front of house, you will experience opportunities to develop yourself and grow within the world of Cap Vermell. Cap Vermell Grand Hotel offers wide range of services to its transient and group guests, including four restaurants, meeting and banquet spaces and a spa, so there are many opportunities for different profiles and interests. Join a local team with international recognition and discover new experiences in a member resort of the Leading Hotels of the World.
En Cap Vermell Grand Hotel buscamos supervisor/a de F&B con experiencia para unirse al equipo de Servicio de Alimentos y Bebidas. El objetivo principal de este puesto es ser responsable de realizar de manera cualificada las funciones de control y supervisión del punto de venta, incluyendo la supervisión y dirección del personal de servicio y asegurando un excelente servicio al cliente. PRINCIPALES RESPONSABILIDADES: - Verificar personalmente y con frecuencia que los clientes están recibiendo el mejor servicio posible. - Atender y responder las consultas o quejas de clientes de manera cortés y eficiente, informando de manera inmediata a su supervisor y llevando a cabo su seguimiento hasta asegurar su resolución de manera satisfactoria. - Supervisar y verificar que los alimentos y bebidas están en perfecto estado, son frescos y son servidos adecuadamente durante el servicio, proporcionando feedback a los implicados en casi de ser necesario. - Conocer en profundidad todos los alimentos y bebidas del menú y poseer la capacidad de recomendar combinaciones de alimentos y bebidas y otras alternativas con el objetivo de mejorar la satisfacción del cliente y aumentar las ventas. - Supervisar y asegurar que el outlet se encuentra en perfecto estado, se mantiene limpio y organizado tanto en la zona de clientes como en la zona de trabajo del personal del hotel. - Proporcionar servicio a los clientes incluyendo, pero no limitado a, servir mesas, preparar las áreas de trabajo, acondicionar las mesas y funciones generales de cajero. - Colaborar con todos los departamentos del Hotel y asegurar que todo el personal bajo su responsabilidad colabora con todos los departamentos para lograr la satisfacción del huésped y el éxito del Hotel. - Supervisar la puntualidad y la apariencia de todo el personal de alimentos y bebidas. - Participar en la preparación y publicación de los turnos de trabajo semanales, asegurando que se adaptan las necesidades de negocio y cumplen la normativa legal Cap Vermell Grand Hotel is a luxury resort, which reflects the style of a traditional Majorcan hilltop village with reference of local art and cultural heritage. Whether your expertise is on food and beverage, sales and marketing, finance or front of house, you will experience opportunities to develop yourself and grow within the world of Cap Vermell. Cap Vermell Grand Hotel offers wide range of services to its transient and group guests, including four restaurants, meeting and banquet spaces and a spa, so there are many opportunities for different profiles and interests. Join a local team with international recognition and discover new experiences in a member resort of the Leading Hotels of the World.