¿Eres empresa? Contrata planning de candidatos en España
Grupo Isabella's Somos un grupo de restauración de referencia, formado por varios restaurantes y hoteles presentes en Madrid, Barcelona, Costa Brava y Oporto. Cada uno de nuestros restaurantes y hoteles son únicos, con diferentes estilos y personalidad propia. Buscamos crear experiencias únicas combinando espacios con un diseño exclusivo, innovador y acogedor, gastronomía de calidad y un equipo humano de espíritu joven y entusiasta. En Grupo Isabella's estamos ampliando horizontes y nos mantenemos en continuo crecimiento y expansión. ¿Te gusta trabajar en equipo? Súmate al equipo Isabella's si tu espíritu es joven, te gusta hacer equipo y piensas que el trabajo no está reñido con disfrutar. Si tu sonrisa forma parte de tu uniforme y quieres crecer con nosotros en el mundo de la restauración, ¡Te estamos esperando! Buscamos para nuestro Hotel - Restaurante ISABELLA'S, situado en primera línea de mar en la Costa Brava, en LLAFRANC: JEFE/A DE RECEPCIÓN PARA LA TEMPORADA (mayo a noviembre) ¿Tu misión? - Conocer la oferta de los servicios de alojamiento, teniendo un dominio de las tarifas, promociones, descuentos, formas de pago, etc... - Tramitar y registrar las reservas tanto de alojamiento como de servicios en tiempo real ajustando su precio a la oferta existente en cada momento. - Conocer los diferentes tipos de reservas existentes (back to back, FIT...) - Controlar en todo momento la disponibilidad de plazas, manteniendo al día el planning de reservas. - Supervisar la asignación de habitaciones. - Controlar la facturación diaria y supervisar el cierre de las facturas emitidas a los clientes. - Seleccionar el personal y gestionar la formación, horarios y turnos. - 8- Controlar los stocks de material de oficina del departamento y la conservación del mobiliario de recepción. ¿Qué encontrarás? - Formar parte de un Grupo donde fomentamos trabajar y disfrutar. - Desarrollo profesional dentro de la empresa y el Grupo Isabella's. Tu pon el talento, nosotros el crecimiento. - Planes formativos continuos - Contrato fijo discontinuo, jornada seguida de 40hs/semana. Turnos rotativos. - 5 días de turno y 2 días libres seguidos. - Disponibilidad horaria de mañanas y/o tardes y de lunes a domingo. - Disponibilidad trabajar 2 noches al mes. - Descuentos en todos los restaurantes del Grupo Isabella's
Se precisa auxiliares de limpieza en domicilios para realizar las siguientes tareas en el Servicio de Ayuda a Domicilio en el municipio de Malgrat de Mar, en horario de mañanas de lunes a viernes. • Limpieza básica del hogar: sacar el polvo, lavar el suelo, mantenimientos de aparatos domésticos, entre otros. • Mantener los espacios ordenados y limpios. Te ofrecemos • Jornada Laboral: Parcial, 30 horas semanales • Horario: de lunes a viernes, jornada partida, disponibilidad horaria de 8:00 a 18:00 horas según planning • Tipo de contrato: Temporal , 3 meses Requisitos Título en Educación General Básica o título ESO. Deseable experiencia previa realizando labores de limpieza (edificios, oficinas, locales, zonas comunes, etc....) Se valorará positivamente conocimiento de suministros y productos químicos de limpieza. Valorable título en Educación general básica o título ESO. Con perfecto dominio de las lenguas vehiculares y con la documentación en vigor (DNI/NIE, número de afiliación a la seguridad social y domiciliación bancaria.). Valorable disponer de vehículo propio para realizar desplazamientos entre los domicilios del servicio
Empresa del sector químico busca un/a operario/a de fabricación para trabajar en Arganda del Rey y realizar las siguientes tareas: - Realizar mezclas de producto según las guías de fabricación. - Seguir el planning de fabricación establecido. - Descarga y limpieza de los reactores después de cada fabricación. - Cumplimentar guías de fabricación y entregar muestras al laboratorio. - Mantener el orden y la limpieza en su puesto de trabajo. - Entre otras funciones propias del puesto.
Se selecciona recepcionista para grupo hotelero importante situado en Gandía. Se requiere con vehículo propio o posibilidad de desplazamientos entre apartamentos siempre dentro de la población, jornada completa contrato indefinido. Check-in/out -.Atención al cliente, seguimiento estancia de clientes y gestión de satisfacción -. Resolución de dudas y quejas, gestión de incidencias - Supervisión y planificación de reservas, planning, cobro y gestión de caja. - Gestión de tareas de mantenimiento, limpieza y lavandería. Buscamos una persona que sea capaz de controlar la operativa de los apartamentos turísticos, que sea resolutiva y con capacidad para la toma de decisiones, que sea capaz de asegurar el cumplimiento de objetivos y políticas de empresa y que sepa trabajar de forma autónoma y en equipo. Buscamos dinamismo, organización, responsabilidad, determinación e iniciativa. Imprescindible idioma inglés y tener papeles en regla.
Job Number 24072841 Job Category Sales & Marketing Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Drives revenue to achieve Hotel’s topline goals for each of their represented hotels by proactively soliciting all business segments; to include new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. Focuses on properties BT Pricing strategy. Provides property support by coordinating and executing property internal mining efforts at assigned hotels. Partners with Leadership to ensure competitive sales strategies are in place for the hotel and stay competitive within the market by aligning on sales activities to generate business and communicate real-time competitor intel. Reports directly to Property Sales Leader (ASL or DOS/DOSM) and works closely with the hotel General Managers, focuses on sales driven tasks. May work with Local Sales and U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. CANDIDATE PROFILE Education and Experience Required: • High school diploma or GED; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. OR • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required. Preferred: • 4-year college degree; previous experience in proactive lead generation in hospitality and sales discipline; knowledge of property-specific business segments (e.g. group, catering, transient); knowledge the hospitality industry. CORE WORK ACTIVITIES Managing Sales Activities • Works with Property Sales Leader (ASL or DOS/DOSM) in identifying the top accounts of each stakeholder hotel, determine account deployment structure, identify key buyers within each account, and coordinate efforts to drive demand and pull-through business from the accounts for the stakeholder hotels. • Assist Property Sales Leader in identifying share shift targets. • Ensures effective and efficient funnel management through available systems and collaborating with Multi-Hotel Sales. • Manages daily Status Change reports to help close on hotel business. • May work with Local Sales, U.S. Account Sales/GSO teams to drive production from targeted high priority accounts including maximizing special corporate business within the represented market place. • Provides property support by coordination and executing property internal mining efforts to assigned hotels • Solicits new business from non-deployed small business accounts, reader boards, and leads sent through internal referral mechanisms. • Solicits potential new accounts or business opportunities by leveraging business intelligence provided by Sales & Marketing Planning and Support or other third-party data sources to generate leads. • Utilizes internal lead referral tools (e.g., eProspecting Portal) to solicit new business opportunities and contacts. • Ensure Hotel has property lead generation program to identify new business. • Re-solicits non-deployed realized opportunities, including turndowns, lost opportunities, and actualized business when appropriate. • Drives customer satisfaction through daily interactions (e.g., solicitations, re-solicitations, account calls, site inspections, new business calls, face to face activities, etc.). • Conducts customer facing sales activities on behalf of the hotels in partnership with Property Coordinator/Resource as appropriate. (e.g., lunch and learns, social hours, company of the month activities, local industry events, Convention and Visitors Bureau (CVB) Activities, etc.). • Conducts site inspections for customer accounts as appropriate. • Maintains complete and up-to-date lead information on each account in CI/TY SFA Web and EMPOWER to verify accurate reporting and customer base information. • Qualifies and maintains customer’s long-term business potential and refers customers to market, field, hotel or national sales office, as required. • Verifies accurate and timely lead turnover to other Sales Channels and partners closely with the Multi-Hotel Sales to ensure qualified leads are entered into CI/TY SFAWeb. • Leverages MI Leads for Out of Org, Non-Deployed Accounts. • Presents stakeholder hotel benefits and features based on customer needs. • Understands and utilizes all business processes written in support of the sales organization. • Utilizes negotiation skills and creative selling abilities to uncover new business. • Uses all information systems (e.g., CI/TY SFA Web, MRDW, MarRFP-SAPP, Hoteligence, Account Relationship Management (ARM) to research the deployment and value of the accounts deemed important for stakeholder hotels. • Understands the overall market (e.g., competitors’ strengths and weaknesses, economic trends, supply and demand etc.) to sell effectively against the competition. • Communicates trends, opportunities, and market changes to appropriate parties, as needed. • Leverages all available sales channels, (e.g., marriott.com, group and transient intermediaries, field sales, worldwide reservation offices, etc.), to optimize sales revenues. • Understands and actively utilizes company marketing initiatives/incentives to convert cold leads to warm leads. • Tracks weekly activities and relationship to revenue and room night production. • Sets day-today priorities to complete assigned responsibilities • Actively participates and contributes to Sales Strategy Meetings as appropriate. • Adjusts to significant variation in daily workload through independent prioritization. • Drives revenue from local non-deployed accounts for the hotels the Sales Executive represents by proactively soliciting new business from small business accounts, sourcing new accounts, identifying new targets, and re-soliciting past business leads. • Activate local tactics for deployed accounts to pull-through local buyer needs. Communicate best practices for generating creative revenue opportunities. • Performs other duties as appropriate. • Building Successful Relationships • Leverage deployed account resources to drive business for properties for identified hotels to pull-through business to grow account share. • Participates in community and hotel networking events (e.g., Rotary Clubs, RI Social Hours, Chamber of Commerce, etc). • Visits neighborhood target and local small business accounts and coordinate follow up efforts. • Coordinates with Property Sales Leader to understand needs and priorities of stakeholder hotels to identify focus areas. • Works collaboratively with all sales channels (e.g. the Multi-Hotel Sales, Account Sales and Global Sales) to establish coordinated sales efforts that are complementary, and not duplicative. • Handles customer care issues and as necessary, refers them to the appropriate owner. • Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. • Services customers to obtain and grow share of the account. • Executes and supports the company’s customer service standards. • Engages in property related events that support the development of new accounts (e.g., General Manager (GM) Reception, Concierge Level hospitality, etc.). • Performs other duties, as assigned, to meet business needs. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricar
Job Number 24073406 Job Category Food and Beverage & Culinary Location W Barcelona, Placa de la Rosa dels Vents 1, Barcelona, Barcelona, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and partnering with the culinary leadership to effectively position the outlet. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience • H High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Taking an Entrepreneurial Approach to Driving the Restaurant Business • Understands financial opportunities by surveying restaurant demand. • Partners with key individuals in the local community to assess opportunities. • Identifies and analyzes competitors. • Controls purchases and inventory by negotiating prices and contracts, developing preferred supplier lists, reviewing and evaluating usage reports, and taking corrective action. • Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues. Leading Significant Marketing/Public Relations/Media Activities • Oversees the restaurant marketing plan in partnership with the either the Hotel General Manager/ Manager or Director of Operations and Hotel/Brand Marketing teams including Destination Restaurant Chef, if applicable. • Supports on-site/off-site public relations opportunities to promote the restaurant. • Creates and executes against the restaurant-related social media posts and public event communications, monitors social media activity, responds to comments, analyzes posts/trends, and corrects deficiencies. • Serves as the primary point of contact for restaurant events. • Participates in local networking activities, which are often off-property, in support of the restaurant. Managing Day-to-Day Restaurant Operations • Supervises and manages employees. • Understands employee positions well enough to perform duties in employees' absence. • Maintains service and sanitation standards in restaurant, bar/lounge and room service areas. • Conducts daily "taste panels" to educate, drive sales and create sales goals. • Monitors appropriateness of ambiance/atmosphere (e.g., lighting, music, table-top, etc.) restaurant concept, positioning, time of day, etc. • Monitors compliance with all applicable laws and regulations. • Monitors adherence to liquor control policies and procedures. • Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. • Monitors alcohol beverage service for compliance with local laws. • Monitors compliance with all food & beverage policies, standards and procedures, including food handling and sanitation standards. • Assists servers and hosts on the floor during meal periods and high demand times. • Advocates sound financial/business decision making. • Manages day-to-day operations so that customer expectations of quality and standards are meet on a daily basis. • Recognizes good quality products and presentations. • Supervises daily shift operations in absence of Assistant Restaurant Manager. • Oversees the financial aspects of the department including purchasing and payment of invoices. Fostering an Environment that Creates Exciting and Memorable Guest Experiences • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Acts as the guest service role model for the restaurants.. • Addresses guest problems and complaints. • Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction. • Verifies corrective action is taken to continuously improve service results. • Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g., greeting from hostess, speed of order taking and food and beverage delivery, fulfillment of special requests, collection of payment & invitation to return). • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement. Managing and Conducting Human Resource and Talent Management Activities • Actively participates in the hiring process to identify the right talent to support the outlet's concept. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Facilitates the fair and equal treatment of employees. • Strives to improve employee retention. • Monitors employee attendance of on-going training to understand guest expectations. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Encourages recognition of employees across areas of responsibility. • Establishes and maintains open, collaborative relationships with employees and encourages employees do the same within the team. • Establishes guidelines so employees understand expectations and the work. • Utilizes interpersonal and communication skills to lead, influence, and encourage others. • Demonstrates honesty/integrity and models appropriate behaviors by leading by example and serving as a role model. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Develops specific goals and plans to prioritize, organize, and accomplish own work. • Monitors and maintains the productivity level of employees. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Manages staffing levels to meet guest service standards, operational needs, guest service, and financial objectives. • Provides work-related training, supervising, follow-up and hands-on management. Additional Responsibilities • Maintains professional and technical knowledge by tracking emerging trends in the restaurant industry, attending educational workshops, reviewing professional publications, establishing personal networks, and/or benchmarking state-of-the-art practices. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Step inside. See for yourself. Designed by world-renowned architect Ricardo Bofill, W Barcelona sets the scene for a spectacular stay. Located on the beachfront along the famous Barceloneta boardwalk. Check into one of our 473 fabulous guest rooms & suites boasting panoramic views over the Mediterranean Sea and city of Barcelona.
Job Number 24077728 Job Category Sales & Marketing Location The Ritz-Carlton Tenerife Abama, Calle Maria Zambrano 2, Tenerife, Tenerife, Spain VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. Manages the property's reactive and proactive group sales efforts. Shares responsibility for achieving group revenue goals, guest and associate satisfaction. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. CANDIDATE PROFILE Education and Experience Required: • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 4 years experience in the sales and marketing or related professional area. OR • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing or related professional area. Preferred: • 4 year college degree. • Demonstrated skills in supervising a team. • Group sales experience. CORE WORK ACTIVITIES Managing Sales Activities • Functions as the leader of the property’s group sales effort for properties with a significant number of events over 300 peak rooms. • Solicits, books and develops local group business. • Recommends booking goals for sales team members. • Develops and manages group sales revenue and operation budgets, and provides forecasting reports. • Works with management team to create and implement a group sales/marketing plan addressing revenue, customers and market. • Assists with selling, implementation and follow-through of group sales promotions. • Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards. • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). • Participates in and practices daily service basics of the brand (e.g.,, Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting). • Coordinates and deploys group sales resources on-property to monitor the pull-through and sustainment of sales strategies and selling solutions. • Verifies that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service. • Manages the property's reactive and proactive group sales efforts. • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders. • Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International. • Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. • Maintains ultimate accountability for verifying that the team maximizes group revenue opportunities by up-selling and accurately forecasting revenues (e.g., catering and group rooms) for all events. • Performs other duties, as assigned, to meet business needs. Building Successful Relationships • Works collaboratively with off-property sales channels (e.g., Group Sales with the Sales Office, Area Sales, Enterprise Sales Team (EST)) to verify the property needs are being achieved and the sales efforts are complementary, not duplicative. • Interacts effectively with guests/clients, sales and kitchen, vendors, competitors, local community, catering associations and other hotel departments in order to,maintain guest satisfaction. • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event. • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott. • Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event. • Develops a close working relationship with operations to execute strategies at the hotel level. Leadership • Manages and directs the on-property group sales effort to achieve hotel revenue goals by proactively targeting current and new high value accounts in the market and implementing effective sales deployment strategies to grow market share. • Works with the Director of Sales and Marketing to establish understanding of sales strategy and effective implementation of this strategy for the hotel. • Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market. • Creates effective structures, processes, jobs and performance management systems are in place. • Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), align performance and rewards, addresses performance issues and holds staff accountable for successful results. • Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover. • Keeps an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR. • Supports tools and training resources to educate sales associates on winning catering solutions. • Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans. • Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates. • Transfers functional knowledge and develops group sales skills of other discipline managers. • Shares responsibility for achieving group revenue goals, guest and associate satisfaction. • Provides day-to-day leadership oversight to the on-property group sales associates with a focus on building long-term, value-based customer relationships that enable achievement of the property’s sales objectives. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. Discover the Abama Golf & Spa Resort and experience the awe-inspiring beauty of this luxury resort’s idyllic Tenerife location in Spain. Surrounded by lush vegetation and the sparkling Atlantic Ocean, the Abama resort in Guía de Isora offers guests more hours of sunshine than any other part of Spain, as well as a breathtaking beach, a world-class spa and championship golf. In addition, this exceptional Tenerife Resort features the award-winning cuisine of legendary Chefs Martin Berasategui and Ricardo Sanz Featuring 469 hotel suites and villas, guests will enjoy a truly luxurious experience with pampering amenities and impeccable service. Our suites offer stunning views of the Atlantic Ocean, golf course or our flourishing gardens and create a relaxing environment with plush bedding, oversized marble bathrooms, private terraces and high-end technology.
Hotel Brand: Six Senses Location: Spain, Ibiza Hotel: Ibiza (IBZSS), Cami Sa Torre 71, Portinatx, 07810 Job number: 127108 As Director of Marketing, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others, and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness, and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices, and initiatives are implemented, embraced, and adopted within the resort. Duties and Responsibilities As Director of Marketing, you will lead Marketing Department and plan the annual Marketing strategy to support Six Senses Ibiza business, creating a calendar of campaigns and events, developing an annual communication plan, optimizing Marketing budget and analysing market and competitors. The duties and responsibilities will include: Design and implement comprehensive marketing strategies to create awareness of the company’s business activities. Adjust the Marketing plan considering the above and formulate unique insights to better understand the consumer and contribute towards the overall business strategy. Supervise the Marketing department and providing guidance and feedback to other marketing professionals. Control Marketing budget and allocate resources amongst projects. Oversee Marketing team members responsible for various segments or projects (e.g., content, search engine optimization, advertising, email, branding, PR, social media) Produce ideas for promotional events or activities and organize them efficiently. Set annual KPIs and monitor department performance. Oversee the production of valuable content for the company’s online presence, editorial design and organizing the company’s publications. Build strong relationships with other departments to maximize ROI whilst ensuring deliverables are consistent with Six Senses quality standards. Build a healthy and motivating working environment and set regular meetings with other team members. Become the main referent for external parties such as media, third party agencies, stakeholders and potential clients and build strategic partnerships with them. Conduct general market research to keep abreast of trends and competitor’s marketing movements. Qualification To execute the position of Director of Marketing, you must have the required qualifications, technical skills, and experience in a similar role in luxury hotels with proven results and including the following: Possess a minimum of 7 years total experience in hospitality or hotels sales setting, with direct supervisory experience over a Marketing team, or an equivalent combination of education and experience. More than 3 years’ experience in a senior sales role is preferred. I have knowledge of social media multi-platform management experience. Understanding of media, community and business contacts locally, regionally and internationally. Knowledge of production methods in graphic arts, printing, film, radio and television. And a portfolio of quality writing samples, projects, campaigns, etc. Fluent in English and good at Spanish. Valid Spanish Work permit or European Union citizenship is required for this role. The above is intended to provide an overview of the role and responsibilities for a Director of Marketing at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses Six Senses is an equal opportunity employer. This policy applies to all terms and conditions of employment. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin... Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Six Senses Ibiza showcases the best in music, art, sustainable fashion, pioneering wellness and culinary exploration, and perfectly captures the authentic island experience of community, spirituality and celebration. Six Senses Ibiza is located on the crystalline Xarraca Bay at the island’s northern tip. Nestled on the magical Xarraca Bay with unobstructed sunset views, Six Senses Ibiza is located just 35 minutes from the airport, and is the first sustainable BREEAM certified resort & residential community in the Balearics. With 116 guest accommodations set across a 20-acre site, including a series of villas and unique beachfront cave suites, the resort’s vision perfectly captures the authentic Ibiza experience of community, spirituality and celebration. Curated experiences will showcase the best in music, art, sustainable fashion, pioneering wellness, culinary exploration and authentic island culture. Four restaurants will serve the freshest organic produce right from our own farm, created under the masterful eye of celebrated chef Eyal Shani, and a signature Six Senses Spa heralds a new wellness benchmark for Ibiza.
Hotel Brand: Six Senses Location: Spain, Ibiza Hotel: Ibiza (IBZSS), Cami Sa Torre 71, Portinatx, 07810 Job number: 122535 As Human Resources Coordinator, I fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them, plus our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. By embracing the Six Senses vision and values, I will deliver an exceptional experience for guests and develop hosts to be the very best they can be. I will fully embrace, implement, safeguard and internally market the overall Wellness philosophy, concepts and programs such as Sleep With Six Senses, Eat With Six Senses and Grow With Six Senses platforms. All aspects of these wellness initiatives will be adopted and promoted throughout the human resources and training functions. Responsibilities In this role, I will support and assume responsibility for the efficient operation of the Human Resources department to provide exceptional products and services within brand operating standards. The key role is supporting the Human Resources team in the preparation and implementation of the resort’s Human Resources Plan including all aspects of HR Administration, such as employee onboarding and offboarding, maintaining employee records, ensuring Factorial app is updated in every Hosts’ profile, and ensuring compliance with legal regulations. I will assist in the development and implementation of HR policies and procedures to create a positive and engaging work environment for our team. I will assist PRL Coordinator in scheduling trainings with third party, arranging Medical Checks for new hosts with local partners. I will assist the Recruitment Manager and Director of Human Resources in the recruitment plan and host ratios, succession planning and career development plans (MDPs), conduct host satisfaction surveys, ensure job descriptions are up-to-date and relevant and maintain confidential host files. I will assist analyzing host turnover statistics and trends. Host facilities are my responsibility, along with the host restaurant (Fogons) and various other host activities. I will also champion the social and environmental activities in coordination with the Sustainability Manager, Training Manager and Training Coordinator. I will solve daily queries of Hosts related to Factorial, validating information and documentation in every Hosts profile. Sending Hotel / HR Announcements and important communications via Factorial and Email. By keeping abreast of industry intelligence, trends and practices and updating knowledge and skills, I will support and continually focus on talent management for our resort. Human Resources practices will be constantly assessed to remain relevant and effective. I will also support and champion the social and environmental activities in coordination with the Sustainability Manager and coordinate with the identified organizations to carry out all planned social responsibility initiatives. A high standard of personal appearance, grooming and hygiene, plus comprehensive knowledge of safety, security, fire, emergency, evacuation and crisis procedures will be maintained by myself and all hosts in line with brand and statutory requirements. An important part of the role is to interact with guests and hosts in a professional, courteous and positive manner and proactively seek feedback. In the event of guest or client complaints, I will effectively carry out service recovery or charge our hosts to do so to the satisfaction of guests and clients. Interaction and communications between departments under my control and other departments within the resort are clear and effectively maintained to support the smooth running of the resort. I will perform any additional duties given to me by the Director of Human Resources. By keeping abreast of industry intelligence, trends and practices and updating knowledge and skills, I will support and continually focus on talent management for our resort. Human Resources practices will be constantly assessed to remain relevant and effective. Qualification To execute the position of Human Resources Coordinator, I have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results. I possess a minimum of a Bachelor’s degree in Business, preferably in Human Resources, Labour Relations or Hospitality Management and more than two years’ experience in a similar human resources role. In terms of human resources management, I have an intuitive sense for motivating people, a passion for excellence and an understanding of the sophisticated needs of luxury customers and the hosts who serve them. Technical skills include Advanced MS Office - Word, Excel, PowerPoint and Outlook and HRIS system. I have an excellent command of written and spoken English and Spanish. I will maintain a thorough understanding of Six Senses in terms of guidelines, rules and regulations, brand and operating standards, facilities, and services. The above is intended to provide an overview of the role and responsibilities for a Human Resources Coordinator at Six Senses Ibiza. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position. Six Senses Ibiza is an equal opportunity employer. This policy applies to all terms and conditions of employment. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? You’re about to be the author of this journey that takes you through life’s undiscovered passageways, hidden treasures and meaningful experiences. It’s a story unlike any other. Out of the ordinary, one could say. A journey across lands and seas, a tale about what it means to connect to the world around us. Let the journey begin... Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. Six Senses Ibiza showcases the best in music, art, sustainable fashion, pioneering wellness and culinary exploration, and perfectly captures the authentic island experience of community, spirituality and celebration. Six Senses Ibiza is located on the crystalline Xarraca Bay at the island’s northern tip. Nestled on the magical Xarraca Bay with unobstructed sunset views, Six Senses Ibiza is located just 35 minutes from the airport, and is the first sustainable BREEAM certified resort & residential community in the Balearics. With 116 guest accommodations set across a 20-acre site, including a series of villas and unique beachfront cave suites, the resort’s vision perfectly captures the authentic Ibiza experience of community, spirituality and celebration. Curated experiences will showcase the best in music, art, sustainable fashion, pioneering wellness, culinary exploration and authentic island culture. Four restaurants will serve the freshest organic produce right from our own farm, created under the masterful eye of celebrated chef Eyal Shani, and a signature Six Senses Spa heralds a new wellness benchmark for Ibiza.
Vacature Office Manager - secretaresse (m/v) op parttimebasis. Voor de ondersteuning van met name onze directeur zijn wij per direct op zoek naar secretaresse - Werkweek: 16/20 uur per week (in de ochtenden) Werkzaamheden: Ondersteunen directeur (o.a. e-mails beantwoorden & agenda planning en ontvangst klanten). Controle e-mails, adviezen en overige documenten Deels ondersteuning overige personeel en administratieve medewerkers Contacten overige dienstverleners afnemers Wat verwachten we van jou? Gedreven, gemotiveerd en zin om het beste uit jezelf en het bedrijf te halen. Zeer goede beheersing van Nederlandse en Spaanse taal Salaris wordt bepaald op basis van kennis en ervaring en is conform onze CAO. Contractduur 12 maanden met optie tot verlenging Werklocatie: Kantoor Cancelada, Estepona Verwachte startdatum: per direct
We are seeking a dynamic and detail-oriented Marketing Assistant to join our growing marketing team. The ideal candidate will assist in the planning and execution of marketing campaigns, contribute to market research, manage social media accounts, and support day-to-day marketing operations. This is an excellent opportunity for someone passionate about marketing and eager to grow their career in a fast-paced environment. Key Responsibilities: Campaign Support: Assist in the creation, execution, and tracking of marketing campaigns across various channels including email, social media, and web. Content Creation: Support the development of marketing materials such as brochures, newsletters, social media posts, and website content. Social Media Management: Manage and grow the company’s social media presence by creating engaging content and monitoring interactions. Market Research: Conduct research to identify market trends, target audiences, and competitive analysis to inform marketing strategies. Event Coordination: Assist in the planning and execution of marketing events, trade shows, and webinars. Data Analysis: Track, analyze, and report on marketing performance metrics using tools like Google Analytics and CRM systems. Administrative Support: Provide administrative support to the marketing team including scheduling meetings, preparing reports, and maintaining marketing databases. Collaboration: Work closely with other departments such as sales, product development, and customer service to ensure marketing initiatives are aligned with company goals. Experience: 1-2 years of experience in a marketing role or internship. Skills: Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms (Facebook, Twitter, LinkedIn, Instagram). Basic knowledge of graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) is a plus.
Company Description SLS Barcelona brings a new variety of oceanside glamor, indulgence and excellence to Barcelona’s vibrant 22@ neighborhood. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, with two pools, a spa, fitness center and six bars and restaurants that create lively food and entertainment within this singular location. A 750sqm auditorium and a dozen versatile meeting spaces round out the offering to form the complete destination - inviting groups, events and travelers of all types to say, “farewell to the ordinary.” We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. Job Description What you’ll do We are looking for an experienced People & Culture Coordinator to join the pre-opening team at SLS Barcelona. Under the guidance of the Assistant Director of People & Culture, the People & Culture Coordinator ensures the everything related to the administration, HRIS and staff files of the hotel are up to date while supporting the People & Culture day-to-day tasks. The People & Culture Coordinator assures the hotel culture is true to the SLS brand by fostering a team culture in which its members feel empowered to make decisions and take responsibility for their workload and professional development. You will foster a positive and structured work environment which encourages the successful operation of the business. Ensuring that all files to generate the contract and 145 of the team are send to the outsource payroll company in a timely manner. Controls that team’ contracts and internal documents are signed on a timely manner. Keep up to date the team information in the HRIS (Factorial/Workplace). Be the main contact for team’ queries related to the hotel or HRIS. Communicate with the laundry department to ensure every new starter has the uniform ready. Ensure that lockers are well organized and distributed within the team. Be a true partner to the business for anything that relates to looking after their teams, providing advice & guidance. Support managers on employee relations and performance management cases. Position our brand as an employer of choice through effective recruitment strategies that attract talent and build a talent pool for effective succession planning within the business. Keep the culture of the hotel alive by embedding the SLS values, promoting a fair, safe and inclusive environment and leading initiatives that engage and empower the team. Oversee maintenance of accurate and up-to-date personnel files and records for all employees. Ensure hiring standards and applicable laws and regulations are followed. Work with the Assistant Director of People & Culture on European/Global projects and rollouts. Qualifications What we are looking for... University degree with emphasis in Human Resources. +2 years experience in hospitality within hotels/restaurants in a similar position. Knowledge of Spanish labour law. Proven team leader with a high level of energy and motivation with a proven track record of living the company's values Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required Ability to multitask, work in a fast-paced environment and have a high level attention to detail Excellent verbal and written communication skills. Fluent in Spanish and English. You have a solid understanding of local legal compliance requirements. You make people feel good - your team, guests and colleagues alike. You make a positive impact. You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them. You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together. You take ownership of important issues, solve problems, and make effective decisions. You learn quickly and adapt to SLS’s unique culture. You are humble and open to ideas. We leave our ego at the door and help get things done. You’re up for doing things differently and trying (almost) everything once. You want to be part of a team that works hard, supports each other and has fun along the way. Additional Information What's in it for you... The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand. The chance to challenge the norm and work in an environment that is both creative and rewarding. Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart. Ennismore is a joint- venture with Accor, formed in 2021. Opulent & Mischievous SLS is crafted with the luxury and excellence of a grand hotel, and delivered with a mischievous wink and a sexy little smile. It’s the home of lavish and extraordinary experiences coupled with a playful ambiance. Culinary artistry, theatrical interiors, subversive design touches and unexpected indulgences are at the heart of every SLS property.
As a Customer Service and Bookings agent, your responsibilities will include: - Making reservations, entering them into our internal system, and modifying or canceling them as needed. - Responding to all inquiries received via email or phone, aiming for the best attention to detail possible. - Managing group requests by providing quotes and creating custom menus, as well as maintaining contact and follow-up with agencies, event organizers, or tour operators. - Communication with restaurants. Be the link between the client and the restaurants. -Implement sales strategies for MICE and private events It’s a plus to: - Have experience with Cover Manager/The Fork/Open table - Have experience with CRM - Have 1-2 years experience as front desk agents - Demostrable experience in tourism sector at least 1 year: restaurants, hotels, event planning agencies. - Languages 📍Office: Barcelona, Pl. Catalunya Requisitos - Essential language: Spanish – Native / English: Advanced - Excellent communication skills both spoken and written. - Excellent organizational skills - Flexibility and adaptability to changes - Stress management - Time management - Proactive attitude - Team player
As a Marketing Specialist, you will be responsible for supporting the Marketing and Sales teams in Spain in various tasks related to marketing and communication. Your tasks will include: - Adapting basic materials such as print, digital, and website content for Spanish market - Handling basic communications in social networks and email - Coordinating with translators to ensure accurate translations - Supporting local events - Synchronizing plans with the Sales department and Head of Branch (Spain) - Organizing webinars, live broadcasts, and product days in Spain - Developing creative social media posts to increase engagement - Planning and implementing activities to grow the company's social media presence, such as promotions and giveaways To be considered for this position, you should meet the following requirements: - Native Spanish language speaker - English proficiency at B2+ level - Bachelor's or Master's degree in Marketing or a related field OR former experience in marketing - Interest in social media and staying up-to-date with trends - Strong organizational and project management skills - Excellent communication skills - Willingness to work with an international team
We are seeking a dynamic and detail-oriented Marketing Assistant to join our growing marketing team. The ideal candidate will assist in the planning and execution of marketing campaigns, contribute to market research, manage social media accounts, and support day-to-day marketing operations. This is an excellent opportunity for someone passionate about marketing and eager to grow their career in a fast-paced environment. Key Responsibilities: Campaign Support: Assist in the creation, execution, and tracking of marketing campaigns across various channels including email, social media, and web. Content Creation: Support the development of marketing materials such as brochures, newsletters, social media posts, and website content. Social Media Management: Manage and grow the company’s social media presence by creating engaging content and monitoring interactions. Market Research: Conduct research to identify market trends, target audiences, and competitive analysis to inform marketing strategies. Event Coordination: Assist in the planning and execution of marketing events, trade shows, and webinars. Data Analysis: Track, analyze, and report on marketing performance metrics using tools like Google Analytics and CRM systems. Administrative Support: Provide administrative support to the marketing team including scheduling meetings, preparing reports, and maintaining marketing databases. Collaboration: Work closely with other departments such as sales, product development, and customer service to ensure marketing initiatives are aligned with company goals. Experience: 1-2 years of experience in a marketing role or internship. Skills: Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Familiarity with social media platforms (Facebook, Twitter, LinkedIn, Instagram). Basic knowledge of graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator) is a plus.
Massart es un concepto de Pizzería artesanal premium referente en Madrid desde hace más de 14 años. Estamos buscando a una persona como Restaurant Manager para dirigir, coordinar y controlar las actividades desarrolladas en el restaurante, siguiendo las normas e instrucciones de Massart, con el fin de conseguir los objetivos establecidos de venta, TM, y calidad de producto y de servicio. Estamos en pleno proceso de expansión y es fundamental incorporar a los futuros líderes de equipos que harán posible esto. RESPONSABILIDADES Y FUNCIONES Gestión de Personal: -Elaboración del planning semanal de toda la plantilla de sala -Planificación de las vacaciones del personal de sala y como cubrir los turnos. -Formar al personal de sala para asegurar que son conocedores de sus funciones y tareas en sus puestos de trabajo. -Realizar la selección final del personal de sala. -Supervisar la correcta ejecución por parte del Jefe de Cocina de: -Planning semanal y planificación de vacaciones de los empleados de cocina -Selección y formación de los empleados de cocina. Gestión de Producto: -Supervisar que la calidad y presentación de los platos que se sirven a cliente son las correctas. -Gestionar la compra y recepción de los ingredientes propios de sala. -Gestionar inventarios y albaranes. Gestión Operacional: -Definir las posiciones que ocupan los integrantes del turno -Ocupar durante las horas rush la posición en el restaurante definida para su puesto (puede variar en función del restaurante) -Supervisar el turno, manteniendo en todo momento su correcto funcionamiento con el objetivo de asegurar la mejor calidad de servicio al cliente. -Solucionar cualquier incidencia que pudiera producirse -Asegurar que en los turnos en los que el Store Manager no está presente haya en turno un Encargado que asume sus funciones. -Realizar el seguimiento del mantenimiento de las maquinaría, mobiliario y resto de materiales del restaurante. -Organizar y controlar el personal de limpieza. Gestión Comercial: -Poner en marcha y aplicar correctamente las acciones comerciales o promocionales que se definan desde la dirección. -Asegurar que los elementos de comunicación e imagen del restaurante están en correcto estado y en la posición adecuada. Gestión Económica: -Velar en todo momento por mantener la rentabilidad del restaurante, mediante el control de la venta y gastos. -Control y supervisión del cierre y cuadre de caja. -Control del dinero en efectivo del restaurante ORGANIGRAMA El Restaurant Manager depende directamente del Operations Manager. El Restaurant Manager tiene a su cargo toda la plantilla de sala y Cocina, realizará la supervisión de las acciones del Jefe de Cocina coordinándose con él siempre que sea necesario. Para poder organizar toda la plantilla dispone de Encargados de Sala. REQUISITOS -Al menos 2 año de experiencia en el puesto descrito -Conocimientos avanzados en herramientas de gestión: programa de stock/compras, gestión del personal/horarios,... -Ser una persona apasionada por el servicio de atención al cliente y el trabajo en equipo. -Saber gestionar un equipo de personas, y transmitir la cultura y los valores de la marca -Tener disponibilidad para trabajar los fines de semana y, a veces, festivos. -Valorable hablar inglés. Oportunidad de crecimiento acorde a nuestro plan de expansión.
Massart es un concepto de Pizzería artesanal premium referente en Madrid desde hace más de 14 años. Estamos buscando a una persona como Restaurant Manager para dirigir, coordinar y controlar las actividades desarrolladas en el restaurante, siguiendo las normas e instrucciones de Massart, con el fin de conseguir los objetivos establecidos de venta, TM, y calidad de producto y de servicio. Estamos en pleno proceso de expansión y es fundamental incorporar a los futuros líderes de equipos que harán posible esto. RESPONSABILIDADES Y FUNCIONES Gestión de Personal: -Elaboración del planning semanal de toda la plantilla de sala -Planificación de las vacaciones del personal de sala y como cubrir los turnos. -Formar al personal de sala para asegurar que son conocedores de sus funciones y tareas en sus puestos de trabajo. -Realizar la selección final del personal de sala. -Supervisar la correcta ejecución por parte del Jefe de Cocina de: -Planning semanal y planificación de vacaciones de los empleados de cocina -Selección y formación de los empleados de cocina. Gestión de Producto: -Supervisar que la calidad y presentación de los platos que se sirven a cliente son las correctas. -Gestionar la compra y recepción de los ingredientes propios de sala. -Gestionar inventarios y albaranes. Gestión Operacional: -Definir las posiciones que ocupan los integrantes del turno -Ocupar durante las horas rush la posición en el restaurante definida para su puesto (puede variar en función del restaurante) -Supervisar el turno, manteniendo en todo momento su correcto funcionamiento con el objetivo de asegurar la mejor calidad de servicio al cliente. -Solucionar cualquier incidencia que pudiera producirse -Asegurar que en los turnos en los que el Store Manager no está presente haya en turno un Encargado que asume sus funciones. -Realizar el seguimiento del mantenimiento de las maquinaría, mobiliario y resto de materiales del restaurante. -Organizar y controlar el personal de limpieza. Gestión Comercial: -Poner en marcha y aplicar correctamente las acciones comerciales o promocionales que se definan desde la dirección. -Asegurar que los elementos de comunicación e imagen del restaurante están en correcto estado y en la posición adecuada. Gestión Económica: -Velar en todo momento por mantener la rentabilidad del restaurante, mediante el control de la venta y gastos. -Control y supervisión del cierre y cuadre de caja. -Control del dinero en efectivo del restaurante ORGANIGRAMA El Restaurant Manager depende directamente del Operations Manager. El Restaurant Manager tiene a su cargo toda la plantilla de sala y Cocina, realizará la supervisión de las acciones del Jefe de Cocina coordinándose con él siempre que sea necesario. Para poder organizar toda la plantilla dispone de Encargados de Sala. REQUISITOS -Al menos 2 año de experiencia en el puesto descrito -Conocimientos avanzados en herramientas de gestión: programa de stock/compras, gestión del personal/horarios,... -Ser una persona apasionada por el servicio de atención al cliente y el trabajo en equipo. -Saber gestionar un equipo de personas, y transmitir la cultura y los valores de la marca -Tener disponibilidad para trabajar los fines de semana y, a veces, festivos. -Valorable hablar inglés. Oportunidad de crecimiento acorde a nuestro plan de expansión.
Trabajo en la recepcion del centro de buceo Algunos dias trabajo en el telefono desde la casa recibir las reservas contestar el teléfono, email, whatsapp organizar recogida de los clientes revisar el planning y las reservas para el dia siguiente Vender las excursiones a los clientes mantener limpio y ordenado el lugar de trabajo La experiencia: al menos 1 año en recepción y en ventas Calificaciones: Ingles - Nivel alto se valoraran otros idiomas. Office Buenas habilidades de atención al cliente Que sepa trabajar en equipo Carnet de conducir
Se precisa la incorporación de una persona para tareas en oficina y obras. Las funciones básicamente encomendadas serán: - Estudio económico de obras - Creación planning de trabajo - Seguimiento y evolucion de obras - Relación con clientes e interesados Imprescindible experiencia y conocimientos de construcción.
Massart es un concepto de Pizzería artesanal premium referente en Madrid desde hace más de 10 años. Estamos buscando a alguien como Store Manager para dirigir, coordinar y controlar las actividades desarrolladas en el restaurante, siguiendo las normas e instrucciones de Massart, con el fin de conseguir los objetivos establecidos de venta, TM, y calidad de producto y de servicio. RESPONSABILIDADES Y FUNCIONES Gestión de Personal: -Elaboración del planning semanal de toda la plantilla de sala -Planificación de las vacaciones del personal de sala y como cubrir los turnos. -Formar al personal de sala para asegurar que son conocedores de sus funciones y tareas en sus puestos de trabajo. -Realizar la selección final del personal de sala. -Supervisar la correcta ejecución por parte del Jefe de Cocina de: -Planning semanal y planificación de vacaciones de los empleados de cocina -Selección y formación de los empleados de cocina Gestión de Producto: -Supervisar que la calidad y presentación de los platos que se sirven a cliente son las correctas. -Gestionar la compra y recepción de los ingredientes propios de sala. Gestión Operacional: -Definir las posiciones que ocupan los integrantes del turno -Ocupar durante las horas rush la posición en el restaurante definida para su puesto (puede variar en función del restaurante) -Supervisar el turno, manteniendo en todo momento su correcto funcionamiento con el objetivo de asegurar la mejor calidad de servicio al cliente. -Solucionar cualquier incidencia que pudiera producirse -Asegurar que en los turnos en los que el Store Manager no está presente haya en turno un Encargado que asume sus funciones. -Realizar el seguimiento del mantenimiento de las maquinaría, mobiliario y resto de materiales del restaurante. -Organizar y controlar el personal de limpieza. Gestión Comercial: -Poner en marcha y aplicar correctamente las acciones comerciales o promocionales que se definan desde la dirección. -Asegurar que los elementos de comunicación e imagen del restaurante están en correcto estado y en la posición adecuada. Gestión Económica: -Velar en todo momento por mantener la rentabilidad del restaurante, mediante el control de la venta y gastos. -Control y supervisión del cierre y cuadre de caja. -Control del dinero en efectivo del restaurante ORGANIGRAMA El Store Manager depende directamente del Operations Manager. El Store Manager tiene a su cargo toda la plantilla de sala y realizará la supervisión de las acciones del Jefe de Cocina coordinándose con él siempre que sea necesario. Para poder organizar toda la plantilla dispone de Encargados de Sala. REQUISITOS -Al menos 1 año de experiencia en el puesto descrito -Conocimientos avanzados en herramientas de gestión: programa de stock/compras, gestión del personal/horarios,... -Ser una persona apasionada por el servicio de atención al cliente, tener criterio y mucha exigencia -Saber gestionar un equipo de personas, y transmitir la cultura y los valores de la marca -Tener disponibilidad para trabajar los fines de semana y, a veces, festivos. -Valorable hablar inglés
Iluziona is looking for a Part-time leader of the Valenica Franchise and Sales Developer to support the day-to-day management and sales of the museum. We are looking for a self-starter, leader whose expertise and passion will drive the success of this venture. As you must work weekends and holidays, the role is part-time. RESPONSIBILITIES · Support in the preparation and implementation of Sales Plan with a focus on groups eg. cruise ships, schools, international groups. · Build and maintain clientele, through phone calls, emails, visits, etc. - operate site tours to potential customers. · Αssist Comms manager in overseeing all online platforms (Website, social media / OTA’s / Google My Business, Google Ads, Google Analytics, Business Manager) · Be responsible for administrative tasks (invoicing, reply to customer mails, group visits management, etc.) · Maintain a close relationship with all customers Support animation team and front desk and working the front desk MUST HAVE · Great attitude, team player, autonomous work style Have at least 2-3 years of working experience in sales and managing positions, ideally in entertainment and/or tourism sector · Have strong written and oral command of English language, French or German considered a plus. Native Spanish · Excellent presentation skills and written communication skills · Excellent knowledge in Office 365 suite and with ticketing solutions (channel managers) Photoshop knowledge will be considered as advantage. · Skills in organizing, planning, controlling, assessment, negotiations · Be customer-oriented, team-spirited and results-oriented
En ecoDeliver buscamos a alguien para los fines de semana, sobre todo turno de mañana, para llevar furgoneta y realizar recogidas/entregas de maletas con un nivel conversacional de Inglés. Lo más importante es ser puntual, comprometido y simpático. Buscamos a alguien para fin de semana y a alguien que de apoyo en el horario de mañana. Si has hecho reparto de paquetería, te aseguramos que esto es muuucho más sencillo y se paga mejor ;) Lo que puedes esperar: - Recibirás un planning de las entregas y recogidas de equipaje. - Tendrás una comunicación fluida con el equipo y con los clientes (en inglés). - Crecimiento en el volumen de servicios estamos creciendo mucho en Barcelona! - Tendrás la posibilidad de aumentar la remuneración conforme vayan aumentando los clientes en la ciudad :) - Tendrás que guardar el equipaje para los clientes en nuestro almacén o en el vehículo temporalmente. Requerimientos Indispensables: - Inglés conversacional. - Carnet de conducir. - Conocimiento de reparto/logística en Barcelona. - Disponibilidad horaria - Furgoneta Propia. Importante!: - Excelentes habilidades de organización y gestión del tiempo. - Una disposición cortés y profesional. - Comunicativo/a y resolutivo/a! Tipo de puesto: Media jornada Beneficios: - Uniforme proporcionado Horario: - De lunes a viernes - Disponibilidad fin de semana - Flexibilidad horaria - Jornada partida Tipos de compensaciones complementarias: - Propinas
We are opening a new specialty coffee fully plant based café in puerto deportivo Marbella and are looking for someone to join our humble team and grow with us. The food menu will mostly include creative, trendy breakfast/brunch dishes. We are looking for someone to join us as helper cool and take on the main chef position over time. We want someone who is passionate, we are willing to teach someone who is just starting out in a professional kitchen as long as they are motivated and fit well in our team. Experience is optional but a nice personality is mandatory 😄 We offer great working conditions and perfect working hours. From 9:00 until 14:00. Employment for 30h/week. We are planning long term and we are willing to increase compensation as the cafe increases its revenue. We want to create good working conditions for our staff. You will be a big part of our vision becoming reality so we will be very fair to you as employeers.