Pre-Build Manager Role and Responsibilities
Enquiries Email
· Monitoring of inbox throughout the day
· Categorise and prioritise emails
· Respond to all emails received before 1pm on the same day
Leads
· Track all leads received via phone, email or web enquiry
· Book in all leads
· Send enquiry pack to all leads booked in
· Enter all information on Monday system
Telephone calls
· Answer calls and re-direct to relevant person if required
Pre-Build Clients
· Welcome Call within 24 hours
· Welcome Pack to be sent to client within 3 working days of paying deposit
· Send client details to architects where applicable
· Liaise with architects where necessary regarding plans
· Liaise with structural engineer if necessary to obtain structural calculations
· Assist Party Wall surveyors if required
· Submit building control applications and send plans and structural package to building control
· Arrange pre-start meeting with client and site foreman
· Creation of pre-start folder to include all documents for meeting
Monday
· Update daily to track all leads, contact details and progress of projects
Quotations
· Provide support with quotations as and when required
Other
· Other ad hoc jobs as required by managing director or other members of staff