138 Wapping High Street, E1W 3PA, London
Cafe / Roastery • 51-250 Employees
Hiring on JOB TODAY since May, 2021
Urban Baristas is an ambitious speciality coffee company with 11 sites across London one of which being our Roastery! As an Aussie coffee company and roastery , we strive to serve amazing specialty coffee.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
About us: We are looking for a passionate barista who absolutely loves making high-quality coffee in a fast-paced environment. Our baristas have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly are friendly, engaging, and fun to be around. As an applicant you’ll have experience in a high-volume coffee environment, serving quality shots and steaming milk with banging latte art. Min 1-year experience in speciality coffee. A positive, confident, and open-minded attitude. Great communication skills and a proactive approach to problem-solving. High-volume coffee experience highly regarded. Customer service experience. Good organizational skills, available on weekends. What we offer: Detailed training and internal progression wherever possible. Support in growing your coffee knowledge and leadership skills, and the opportunity to develop your hospitality career with a growing company. Paid meals and drinks on shift. If brewing amazing coffee and providing exemplary customer service gets you excited, get in touch with a bit of information about yourself!
We are looking for a skilled PT brunch/prep chef (18-27h/week) to join our team in our London Dock site, £12.5-13 per hour. Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: - be flexible and available to work weekends, - be able to start early (6.30am), - have min 1 year of experience in a busy kitchen and an insight into the world of hospitality, - be able to manage and control stock to reduce wastage, - be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment, - uphold the values and standards of Urban Baristas, - be flexible and sometimes help FOH. WHAT WE OFFER: - Career growth - free meal and coffee on shift, - sociable and flexible working hours (no evenings), - pension contribution, - the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!
Experience something different with Urban Pubs and Bars. I am looking for an amazing AGM to join me at Urban Pubs and Bars. With the massive expansion we have this great role available at the iconic Paradise in Kensal Rise If you love what you do, then we want to hear from you, as a role with UP&B could be the next step in your career development, and not just another job as we are opening over 10 new venues over the next 12 months so its an exciting time to join the team. You should have outstanding product knowledge, attention to detail and an ambition to redefine the service industry. Excellent communication skills and passion for hospitality are also essential. Must also have late night experience What’s in it for you? We offer competitive salary packages, cash tips and huge opportunities to progress into bigger roles in the near future. • Career progression • Meals on duty • Full menu/ wine/ barista training • Company trips & incentives • Tips & Service charge • Staff Parties & Events • Great team culture Urban Pubs and Bars is the most progressive and dynamic bar/restaurant company in London. Our vibrant, individually-designed venues across the whole of the city are fast becoming the most talked about brand in London.
Welcome to the world of Chick ‘n’ Sours - the home of next level fried chicken, the Whole Fry (yep, a whole fried chicken!), sour cocktails & good vibes only. We are the OG’s of elevated fried chicken with two restaurants in London serving up some seriously crispy & tasty fried chicken creations with SE Asian inspired flavours since 2015. We also have a beautiful Food Truck bringing Chick 'n' Sours to festivals, music gigs, sporting events and food markets to name just a few! We have an independent spirit and a welcoming, inclusive culture. Our people are appreciated for who they and we treat everyone with kindness & respect. If that sounds like a bit of you then read on. We have a Assistant Manager position available in our original Dalston restaurant. This restaurant is a 30 covers local spot that has many regulars, as well as a big delivery side of the business. There is also a 24 seater secret bar in the basement for either extra diners or available for private hire. You’ll be reporting directly into our GM and support managing a team of 6-8 front of house. You’ll be required to run busy shifts and lead by example. This role requires someone with previous restaurant experience but may be your first step into management. We love to offer opportunities and see our teams develop. Our GM’s operate in a manner where they are running their restaurant as their own business so you’ll also get to learn all aspects of how to run a business should that be of interest for you in the future. We pay fortnightly, you’ll never work your birthday, your friends and family get 50% off and there’s opportunities to develop your skills in all areas of the restaurant business that interest you. As you can imagine, our OG restaurant in Dalston is very close to our hearts so the candidate must demonstrate a positive attitude & a passion for delivering exceptional customer experiences. If you are interested drop us a line and we look forward to hearing from you :)
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme The main responsibilities for the Assistant Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £36,000 per annum
We are a critically acclaimed Michelin Guide listed modern Mexican restaurant in London Bridge and a Café in Shoreditch. We are looking for talented individuals to join our team who are enthusiastic, eager to learn and team players who thrive working in a vibrant and fast paced environment. We aim to provide exceptional food, drinks, and hospitality so our guests have a special and memorable experience. We offer a great working environment, benefits and career opportunities. We love what we do and are proud of how we do it. If you think this would be the work environment for you, we would love you to join our team. Benefits include: - Christmas and Boxing day off - Staff food and drinks - Membership to the CODE hospitality app - 50% off food on tables up to 4 people - Paid day off on your birthday - Pension scheme As a Restaurant Manager (AGM), you are responsible jointly with the General Manager for achieving the restaurant projections set by Directors and Ops. Manager with regards to daily operations, sales targets, cost control, employee staffing & retention, health and hygiene, restaurant events, financial and food & drinks related issues to very high standards. The main responsibilities for the Restaurant Manager will include: - Assist in supervising all restaurant staff, including servers, hosts, and kitchen staff. - Ensure excellent customer service and handle customer complaints or issues as they arise. - Help to manage employee day-to-day schedules, considering labour costs and maintaining proper staffing levels. - Train new employees and provide ongoing training for current staff to maintain quality service. - Ensure that food and drinks meet quality standards and oversee the presentation of dishes and drinks. Facilitating shift line checks - Enforce health and safety regulations and maintain a clean and safe working environment. - Handle reservations and oversee the reservation system to ensure efficient seating arrangements. - Supervise and evaluate staff performance, provide feedback, and manage disciplinary actions if necessary. - Assist in managing daily restaurant operations, including opening and closing duties, cash handling, and any issues arising during shifts. - Prepare and analyse financial reports, including sales reports and cost analysis. - Have a basic knowledge of wine and beverages. Having in-depth tequila knowledge is a plus - Handle conflicts among staff or customers professionally and tactfully. - Collect and analyse guest feedback to improve service and the dining experience. - Ensure the restaurant complies with all local, state, and federal regulations, including liquor licenses and health codes. - Foster a positive and productive work environment by building a strong team and promoting employee morale. Salary £38,000 / 40,000 per annum
Our esteemed client is seeking an experienced and dynamic Assistant Restaurant Manager to join their team. The ideal candidate will possess strong leadership skills, a passion for the hospitality industry, and a proven track record in restaurant management. This role requires a detail-oriented individual who can support the Restaurant Manager in overseeing daily operations, ensuring excellent customer service, and driving business growth. Responsibilities: - Support Management: Assist the Restaurant Manager in all aspects of restaurant operations, including staffing, training, and performance management. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and maintaining a welcoming atmosphere. - Staff Supervision: Supervise and mentor front-of-house and back-of-house staff, ensuring adherence to service standards and operational procedures. - Operational Efficiency: Oversee daily operations, including inventory management, order processing, and coordinating with kitchen staff to ensure timely and accurate service. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Conflict Resolution: Address and resolve customer complaints and staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Financial Management: Assist in managing budgets, monitoring financial performance, and implementing cost-control measures to achieve financial goals. - Reporting: Prepare and submit operational reports, including sales, staff performance, and customer feedback, to the Restaurant Manager and senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. Requirements: - Proven experience as an Assistant Restaurant Manager or in a similar role within the hospitality industry. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. - Technical Skills: Proficiency in using point-of-sale systems and other restaurant management software. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.
Our esteemed client is seeking an experienced and motivated Restaurant Supervisor to join their team and oversee the daily operations of their high-end restaurant. The ideal candidate will possess exceptional leadership skills, a passion for customer service, and a proven track record in restaurant management. If you are dedicated to delivering excellence and creating memorable dining experiences, we encourage you to apply for this critical role. Responsibilities: - Staff Supervision: Lead, mentor, and supervise restaurant staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Customer Service: Ensure exceptional customer service by engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Operational Oversight: Oversee daily restaurant operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Training and Development: Train new employees and provide ongoing training for existing staff to ensure they are knowledgeable about menu items, service standards, and company policies. - Quality Control: Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Conflict Resolution: Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Inventory Management: Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Health and Safety Compliance: Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. - Reporting: Prepare and submit daily operational reports, including sales, staff performance, and customer feedback, to senior management. - Team Collaboration: Foster a positive and collaborative work environment, promoting teamwork and open communication among staff and management. Requirements: - Experience: Proven experience as a Restaurant Supervisor or in a similar role within the hospitality industry, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - UK sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages.
One of our client is seeking for an experienced and highly motivated Floor Manager to join our client’s team and oversee the daily operations of their restaurant floor. The ideal candidate will possess exceptional leadership skills, a keen eye for detail, and a commitment to providing outstanding customer service. If you have a proven track record in hospitality management and a passion for creating memorable dining experiences, we invite you to apply for this key role. Responsibilities: - Ensure exceptional customer service by actively engaging with guests, addressing their needs and concerns promptly, and creating a welcoming and enjoyable atmosphere. - Supervise, train, and motivate floor staff, including servers, hosts, and bussers, to ensure high performance and adherence to service standards. - Oversee daily floor operations, including table setup, service flow, and coordination between kitchen and service staff to ensure smooth and efficient service. - Maintain high standards of food and beverage presentation, ensuring consistency and quality in every dish served. - Resolution Address and resolve any customer complaints or staff issues in a professional and timely manner, ensuring customer satisfaction and a positive work environment. - Monitor and manage inventory levels of service supplies, including tableware, linens, and cleaning materials, ensuring adequate stock and timely replenishment. - Ensure compliance with health and safety regulations, including food safety standards and sanitation practices, maintaining a clean and safe environment for guests and staff. Requirements: - Experience: Proven experience as a Floor Manager or in a similar hospitality management role, with a strong background in customer service and staff supervision. - Education: High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred. - Leadership Skills: Strong leadership and interpersonal skills, with the ability to inspire and motivate a diverse team. - Customer Focus: Commitment to delivering exceptional customer service and enhancing the guest experience. - Communication: Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, and management. - Organizational Skills: Superior organizational and time-management abilities, with the capacity to manage multiple priorities and tasks simultaneously. - Problem-Solving: Effective problem-solving skills and the ability to remain calm under pressure. - Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays, to meet the needs of the business. Benefits: - Competitive Salary: Attractive compensation package commensurate with experience and skills. - Uk sponsorship visa - Health Benefits: Comprehensive health and wellness benefits, including medical, dental, and vision coverage. - Professional Development: Opportunities for continuous learning and career advancement within the hospitality industry. - Employee Discounts: Discounts on food and beverages. - Paid Time Off: Generous paid time off, including vacation, holidays, and sick leave. - Supportive Environment: A positive and collaborative work environment with a focus on teamwork and professional excellence.
We offer more than just Gelato; we sell joy! - Position: Supervisor - Pay: £12.30 per hour - grow through our scoops of success and earn up to £12.90 per hour! Our vision is to be the world's most iconic Italian gelato artisan. Our Mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! You’ll be working alongside a great team to help deliver excellent service and standards for your store that you will be proud of. What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling our amazing products to achieve store targets Monitoring the team is following the health and safety security measures Help train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem solving - creating solutions before they become issues What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Earn more with our Scoops of Success progression to ASM and beyond! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! Employee Assistance Programme - our 24/7 counseling support provider