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Supervisor Our Supervisors deliver friendly, efficient customer service and create a warm and welcoming atmosphere to all our customers. As a Supervisor at Beds and Bars you will have the opportunity to supervise, train and motivate others, with the key aim of retaining and attracting new customers. Essential requirements You must: Be eligible or have all necessary documentation in which to be legally employed in the country, which you are based. All Documentation required by any Local/Regional/National certifying or governing bodies in which to operate legally within your units’ country. Have an up to date/active bank account in your own name. Be able to converse Fluently in English. Where live in accommodation is not provided. Have a fixed place of residence and live within a reasonable travelling distance of the unit. Providing a Brilliant Experience for our Customers Always deliver excellent customer service. Deal with customer issues in a professional and helpful manner. Keep up to date with current promotions and new products and inform staff. Make customers aware of offers in our units. Maintaining Controls and Standards Serve and present beverages, quickly and efficiently, meeting our standards and specs. Assist in the opening and closing of the unit. Assist in keeping the unit clean and safe. Always adhere to all company policies and procedures and licensing laws. Maintain accurate stock control, including ordering, delivery checks, line checks and wastage. Leading and Developing People Maintain personal knowledge by completing in-house training and attending course. Always engage with your line manager about your own personal and professional development and how Beds and Bars can assist. Achieving Targets and Growing Profits Assist in achieving all financial targets set for the unit. Building a Sustainable and Innovative Business Be involved and contribute at team meetings. Carry out instructions given by the management team and head office. Person Specification Customer focus Be friendly, smiley, sociable and welcoming to our customers, to create a great atmosphere. Remain calm, patient, and polite, if receiving customer feedback. Be helpful and go out of your way to help our customers. Drive Be confident and self-motivated. Demonstrate a passionate commitment to the business. Welcome and embrace change, with a positive attitude. Be able to work unsupervised in a busy environment. Be able to prioritise duties. Personal integrity Be honest and reliable. Be trustworthy and respectful. Be immaculately dressed. Maintain excellent timekeeping and attendance. Be always professional. Teamwork Always be a good team player. Build and maintain good relationships with all team members. Work together with the team to ensure that the pub is the best it can be. Be willing to take on jobs to balance the team workload. Be able to communicate well with people of all levels. Developing self and others Be motivated to learn and develop self. Seek feedback and invest time in personal development. Supervise, train, and develop others. Support, encourage and motivate others. Coach, guide and give feedback to others. Managing change Welcome and embrace change, with a positive attitude. Understand the need for change. Look for opportunity to improve areas of the pub and business. Gaining commitment Communicate clearly to colleagues and customers. Gain commitment of others by using own knowledge. Act as a role model. Perks & Benefits Section: Beds and Bars is an internationally-known travel brand that operates 21 backpacker hostels and 16 bars and pubs across Europe. If you want to work for a business that’s dedicated to building your skills and knowledge of the hospitality industry, then we could be the company for you. Our industry-leading benefits include; 50% off Food and Drink in all of our bars 50% off St Christopher’s Inns accommodation in Europe (and other partners across the world) Industry-recognised training Regular incentives and trips away Employee of the Month, Quarter and Year awards with cash rewards Free mental health support, counselling and care Award-winning company development schemes We love to work hard and play hard, and we’re always on the lookout for the next rising stars in hospitality. If you think you could be a good fit, please do get in touch!
Company Description Our production unit takes pride in offering top-tier luxury airline catering that is both elegant and sophisticated. Our team is dedicated to crafting a one-of-a-kind experience that is attractive to even the most discerning passengers. We focus on providing exceptional quality, first-class service, and an exquisite range of menu options that are sure to impress. Job Description The Lounge Supervisor at Heathrow Airport will focus on the Front of House operation whilst the Lounge is open and liaise with the kitchen to ensure all the required standards are met at all times. They will also support all management areas of the operations too when required. Also, the Lounge Supervisor will be expected to be part of the FB service delivery and attend to passengers as part of the attendant team. Managing the rostering for all catering staff (including kitchen staff) Managing time sheets/payroll management Ordering of food and drinks and sundries through Do & Co ordering system. Liaising with the Lounge Manager and Supervisors Liaising with laundry regarding Lounge linen Ordering cleaning supplies Performance management and training of all staff Investigating customer complaints Completing daily audits and maintaining stock control Ensuring food temperature is adhered to as per H &S regulations Qualifications Minimum 3 years experience as a Supervisor in hospitality industry Excellent communication skills The ability to demonstrate great team work Lead by example - in attitude, work ethic and appearance Flexibility in regards to your work availability is essential, as the Lounge operates 7 days a week, including evenings, weekends and public holidays. Right to work in the UK Additional Information We believe that our employees are the driving force behind our success and strive to create a positive and supportive work environment. As a member of our team, you will have access to a range of benefits, including: £14.00 per hour Enjoy perks by referring your friends through our Refer a Friend Scheme Save money and time with On-Site Free Meals Expand your skills and knowledge through our in-house training opportunities. A business where you can have a real impact, we’re not afraid of new ideas! Genuine career development opportunities, both nationally and internationally The opportunity to work with and represent one of the most innovative players in the luxury global gourmet entertainment market DO&CO is an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status #docolondon As a global powerhouse within the hospitality and airline industry, DO & CO is one of the most exciting and revered businesses across the globe. From the pit lane of the Formula 1, through the iconic restaurants & hotels of Vienna and Munich, to the culinary delights served at 37,000 feet, DO & CO offers anyone joining an incredible journey to the top. At DO & CO luxury and elegance are at the forefront of everything we do. Our secret to success lies in the unwavering dedication of our staff members, who are passionate hosts committed to ensuring that each and every one of our guests feels welcomed, comfortable, and well-cared for. Whether you are traveling for business or leisure, our team is always ready to go above and beyond to provide you with the highest level of service and attention to detail. With a reputation for flexibility, personal service, and exceptional product quality, DO & CO is synonymous with luxury and elegance. Our commitment to excellence is evident in every aspect of our business, from the quality of our products to the excellence of our service. Our employees are the heart of our brand, and it is their exceptional dedication, love for detail, and adherence to our service-oriented principles that make DO & CO truly unique and unmistakable in the marketplace.
Job description We are looking for a passionate, experienced, Assistant coffee shop supervisor. You will be passionate about hospitality and customer services. You will be fully flexible with your hours, a hands on, driven, energetic leader. You will have experience in a similar, busy coffee shop/cafe environment. You will oversee daily operations of the shop, ensuring smooth and efficient workflow. You will manage a team of employees, providing guidance, training, and support. You will coordinate and schedule staff shifts to ensure adequate coverage. You will monitor inventory levels and place orders for supplies as needed. You will maintain cleanliness and organization of the shop. You will ensure compliance with food safety and sanitation regulations. You will work with suppliers to maintain quality standards. You will handle customer inquiries, complaints, and feedback in a professional manner You will Implement strategies to increase sales and improve customer satisfaction Experience - 2-3 years Previous experience in a similar coffee shop environment - Strong knowledge of food production and preparation techniques - Familiarity with coffee and preferably tea - Excellent team management and leadership skills - Ability to prioritize tasks and manage time effectively - Knowledge of food safety regulations and best practices - Strong communication and interpersonal skills Job Type: Full-time
We are looking for experienced leaders who know how to be great team players and have a real passion to create an amazing guest experience. Can you… Support, coach and mentor your team Support the General Manager and work together to create and deliver your vision Ensure standards and compliance are continuous in the General Managers absence Create a welcoming atmosphere for our guests A little bit about us… Here at Be at One, we're the cocktail masters, bringing unbelievable theatre to our guests, whether it be for after-work drinks or getting hyped to hit the dancefloor on a Saturday night! Once your part of our team, you’ll live and breathe blue and gold, bringing unforgettable nights out to everyone all over the nation. You’ll bring the flair and take our guests on a journey of creativity, camaraderie, and endless opportunity. From rum to none, we’ve got the sips to please everyone, and we’re committed to continuously developing and training our team from day one to create the industry leading bartenders we’re famous for. Cheers to your next adventure with us! Be At One, Oxford Street has a quirky feel, with our exposed brick work and being just minutes away from Oxford Street tube, this site a very popular London cocktail bar. We have two floors and an amazing 80 strong basement bar. Boasting their signature interiors with plush leather booths, raw exposed brickwork and low hanging steel lamps, we've retained an air of the contemporary, but still with a dash of the cool thanks to our industrial edge. We give shoppers, workers and residents the perfect excuse to take the time out of their busy schedule to enjoy an expertly crafted cocktail. What's in it for you? Award winning training and development programmes Realistic and achievable Bonus scheme 25% off Food & Drink for you and ALL your friends in over 800 sites Referral scheme of up to £1,000 per person Dental Insurance Employee Assistance – Licensed Trade Charity At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you.
Assistant Manager, Bar Crispin, Soho from HAM. Restaurants We are looking for a wine-centric and charismatic assistant manager to join our 40 cover, all-day natural wine bar and restaurant serving seasonal plates. Our assistant manager will have a genuine warmth and passion for wines as they support and lead a team of 4. Our small and busy spot in the heart of Carnaby, offers new team members a learning journey into a forever changing and extensive wine menu from small scale and interesting producers. Our food menu also changes frequently, with head chef Fabien (previously Carousel & Pollen St Social) delivering delicious and fascinating small plates. We’re searching for a hands-on assistant manager, who is looking to learn all aspects of running a restaurant with support from our general manager Giulia. A proactive and ambitious mindset is key, as we value individuals who can take initiative, think outside the box, and grow with our expanding group of restaurants. Assistant managers can expect: Up to £38,000 per annum (includes service) Join our general manager with weekly management meetings with support from Operations, People, Events and Wine departments Development plans and progression opportunities as part of a growing group Training and trips Free welcome meal for 2 50% off dining and drinks for you and 3 guests any of HAM. Restaurants 20% off retail wine price Opportunity to work with our wider teams at different sites, internal and external events, food, and drinks collabs, weddings and food fairs etc. This is a wonderful opportunity to join like-minded individuals, whose passion and knowledge allow great produce to sing without too much fuss. HAM. Restaurants are Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events.
Simple Health Kitchen – Assistant Menager WHO WE ARE: We are the new and progressive generation of hospitality encouraging self motivated and highly ambitious individuals. We promote healthy living through delivering our delicious, healthy and balanced food to our customers. Simple Health Kitchen desires to inspire more sustainable and healthy lifestyles by improving the high street food industry and therefore the perception of people about healthy eating. Introducing guilt-free delicious dishes, which are simple, nutritious and positively enhance people’s mind, body and soul. Founded in 2015 by rugby player and fitness professional Bradley Hill, the company is the longest standing health food business in London. Having 4 sites throughout London and an array of delivery hubs allowing us to deliver our healthy product throughout London. The company holds great opportunities to be able to develop ambitious individuals to have a very successful career in hospitality. We have a variety of business operations, some run Monday to Friday 8am-3pm, some 8am -9pm and we even have a 7 days operation. Locations include Baker street, Bank & Fleet street. WHAT WE ARE LOOKING FOR: We are looking for like-minded people to join us in brightening up people’s days at Simple Health Kitchen. We are looking for people who are available throughout the week for Breakfast, Lunch and Dinner. Fully flexible candidates are preferred. We are looking for people with high ambition, attention to detail and a constant strive to brighten people’s day– Mix this in for a passion for food and we want to meet you. As a Supervisor, you will become a key part of our restaurant team (service and kitchen). Among other things, you will be expected to lead and motivate your team, alongside the General manager, to achieve the business goals set out by your Operations Manager. We are looking for someone who is hungry to grow and have a high drive for success. It’s a fast pace but we have lots of fun along the way.
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Assistant Manager in the Specialty Coffee Industry. As the Assistant Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
WRITE YOUR STORY IN LONDON’S FAMOUS CAMDEN TOWN AT THE WORLD’S END & UNDERWORLD The team at The World’s End and The Underworld, a north London landmark, are just as passionate about music as they are about ensuring customers enjoy an incredible experience. It’s a busy, loud and exciting place to work, where you’ll thrive on being part of an upbeat, supportive team. You don’t need to be into extreme metal bands, but you will need a sense of humour. ABOUT THE ROLE We are now recruiting for a Bar Supervisor to lead the large team at The World’s End & The Underworld, London. This full-time position is a great opportunity for someone passionate about hospitality and eager to kickstart or advance their career in the industry while being flexible to meet the business team. Joining the team as a Supervisor, you’ll ensure every shift goes like clockwork. That involves enabling your team to deliver the best possible service and confidently dealing with any issues that arise. You’ll also get to know busy times, and ensure we’re ready for them, and organise rotas accordingly. We think of ourselves as a close-knit team and you’ll help to ensure that everyone feels supported and confident in their roles. We’ll support you with a place on our Supervisor Development Programme mentored by the wider team to ensure you feel part of our big family. If you are ready to take the next step and make your mark in the world of hospitality, we encourage you to apply and join us on this exciting journey! WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.
Assistant Store Manager at The Salad Project: £30,000 per year We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Assistant Restaurant Manager | Monday - Friday | 8am-5pm 45 hours per week To lead a team of staff and work hand in hand with the store manager To delegate certain tasks to your supervisors to ensure high standards are maintained To help manage our team members' morale and happiness at work To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current systems to operate The Salad Project Assist in developing our staff to suit the needs of the store and the business To report any wins or issues to the management team To ensure proper maintenance of the store To celebrate the staff wins! Most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food Expectations | Efficiency, Communication, Energy. Strong leadership skills Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment, strict controls on all hygiene policies is crucial to the role Ensure service levels are maintained to the standards we expect Experience Requirements | 1 Year Ideally, you will have 1 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in Hospitality. Let’s grow together! Compensation | £30,000 per year 30 days holiday package (Including bank holidays) Performance based bonus Cycle to work scheme £100 ‘Refer a Friend’ scheme Enhanced parental leave package Enhanced sick day package Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Supervisor: £13 per hour We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for a back of house Supervisor, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Kitchen Supervisor Up to 45 hours per week We’re looking for Senior Cooks to work under our Kitchen Managers To lead key service shifts (Lunch: 7-5pm or Dinner: 12-10pm) To help manage our team of Cooks To implement & improve kitchen processes To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating To report to, pass on feedback from, and support a Kitchen Manager Expectations | Efficiency, Communication, Energy Strong proficiency in efficient, quality food prep Ability to manage a small team through service hours Leadership and communication skills To effectively report and communicate information to the Kitchen manager Positive energy and dedication to the team Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year Ideally, you will have at least 1 year of experience working in a professional kitchen/casual dining restaurant Previous cooking experience, including manning a combo oven, is a must Team leadership experience Compensation | £13 per hour 30 days holiday package (including bank holidays) £100 ‘Refer a Friend’ scheme Performance based bonus Free lunch/dinner from The Salad Project while on shift Team social events Opportunities for career progression as the business grows
Holding Manager- London We're currently seeking a Holding Manager for our stores in London. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever growing company who has now expanded worldwide! If you enjoy interacting with people, and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: Greeting customers into the store as if they are family Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere Lead by example by setting standards within your store Motivate your team to value the quality of our products by upselling to achieve store targets Ensure store compliance with health and safety regulations Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer Create business strategies to attract new customers, expand store traffic, and enhance profitability Responsible for the recruitment and development of the team Train and induct new members of the team Being a keyholder of the store, making the daily operations run smooth Monitor inventory levels and order new items Being the point of call for employee relation queries and issues for your store Undertake store administration duties such as managing store budgets, updating financial records and monitoring all controllable costs including payroll What we’re looking for: Outgoing - love speaking to people Friendly - to greet our hungry customers Smiley and bubbly - give a warm welcome Proactive and energetic - there’s always something to do! Share our values - be proud to be part of our team Team player - pitch in on all jobs, at all levels Organised - making sure the store is running smoothly Show initiative - completing tasks without prompting Problem-solving - creating solutions before they become issues Approachable - for our customers, and your team Lead by example - be an asset to your team and other stores too Resilient - react and embed change Good communicator - manage and engage with all team members What you will get: £12 allowance per day when on shift to spend on food and drink Up to 50% off on store products Refer a friend incentive scheme Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! Seasonal social events Regular competition incentives Pension scheme Reward scheme on Perkbox to spend points on high street and online stores, restaurants, cinemas and more! Employee Assistance Programme - our 24/7 counselling support provider
Job Opportunity: Assistant Manager at Clean Kitchen – Battersea Are you passionate about the fast-paced world of quick service restaurants? Do you thrive in a dynamic environment where no two days are the same? We're seeking a dedicated and energetic Assistant Manager to join our team! Position: Assistant Manager Company: Clean Kitchen Location: London - Battersea Power Station Job Type: Full-time Responsibilities: - Assist in overseeing daily operations to ensure efficient and smooth functioning of the restaurant. - Supervise and train staff members to maintain high standards of customer service. - Help in inventory management, ordering supplies, and controlling costs. - Ensure compliance with health and safety regulations at all times. - Handle customer inquiries, concerns, and complaints in a professional manner. - Collaborate with the management team to develop strategies for business growth and improvement. Requirements: - Previous experience in the hospitality industry in a managerial role. - Strong leadership skills with the ability to motivate and inspire team members. - Excellent communication and interpersonal skills. - Proven problem-solving abilities and decision-making skills. - Flexible schedule, including evenings, weekends, and holidays. - Food safety certification is a plus. Perks: - Competitive salary of up to 35k per year and benefits package. - Opportunities for career advancement and professional development. - Fun and fast-paced work environment with a supportive team. - Free delicious food on shift! If you're ready to take the next step in your career and be part of an exciting team, apply now! We can't wait to meet you!
Job Introduction You’re a person who’s good with people and you’ve got ambitions for your career. Here’s an opportunity not to miss. This is a job where with every passing day you get to learn and grow as a leader, And if you impress, the role’s the perfect stepping stone to a General Manager position in our expanding UK business. We’ll task you with directing and supervising the team in the fast-paced setting of a Pizza Hut Delivery operation. The biggest part of the role is motivating the team to turn the orders around, keep the customers happy and maximise those all important profits. The Ideal Candidate Here’s what we’re looking for Proven experience within a fast paced customer service setting. Experience of coaching, supporting or supervising team members/peers. Excellent IT, communication, planning, organising and time management skills. High standards and pride in your work. Eligibility to live and work in the UK. About The Company Life Unboxed at Pizza Hut Life Unboxed is our promise to our people. At Pizza Hut Delivery you can make friends, have fun and become your best. You can look forward to world class training and a culture that celebrates achievements. There’s also plenty of potential to progress your career – the next step is General Manager and then there’s further to climb if you’re ambitious.
Are you looking for an exciting opportunity to belong to an organisation with a great retention record where you will never feel like 'just a number’? Where you will be supported, encouraged and respected? Where there is an excellent track record of career development and a senior management team that isn’t changing constantly? Change and uncertainty can be really difficult, particularly in challenging times like these. At Alina Homecare, we pride ourselves on providing high quality and truly person-centred care and support. That isn’t just for our customers - we really look after our people too. That’s why we have an amazing team, across multiple locations, with every Regional Director promoted into post after learning their management skills with Alina Homecare. It makes it a very different place to work. We don’t do internal politics. We don’t do blame. We don’t do shortcuts. We really do support. We really do encouragement. We really do career development and great training. We do all this and we deliver truly excellent care. If this sounds like a place where you would like to belong then call apply now Job Information Job title: Registered Manager Job Opportunity: Start Up Branch of Domiciliary Homecare Salary: Very Competitive Salary Bonus opportunity: up to £5,000 PA 22 days starting annual leave entitlement raising to 25 days + 8 bank holidays. Job Location: Henley on Thames Reporting to: Operations Manager Working Hours: Full Time £500 Joining Bonus Registered Manager - Branch Manager - Care Manager - Registered Branch Manager - Homecare Manager - Homecare Branch Manager - Registered Homecare Manager- Domiciliary Manager - Domiciliary Homecare Manager - Domiciliary Registered Manager Required skills Business Development Home Care Management Social Care CQC Application questions Do you have a valid drivers licence and transport? Yes No Domiciliary Homecare? Yes No Manager? Yes No
Job Description: We are currently seeking a dynamic and experienced Operations Manager to oversee our day-to-day operations. The ideal candidate will have a strong background in operations management, excellent leadership skills, and a proven track record of driving efficiency and productivity. As the Operations Manager, you will be responsible for managing staff, optimizing processes, and ensuring that operations run smoothly to meet organizational goals. Responsibilities: Develop and implement operational policies and procedures to improve efficiency and effectiveness Oversee daily operations and coordinate activities across departments Manage and motivate a team of staff members, including hiring, training, and performance management Monitor key performance indicators (KPIs) and implement strategies to achieve targets and objectives Analyze data and trends to identify areas for improvement and cost reduction Collaborate with other departments to streamline processes and resolve operational issues Ensure compliance with all regulatory requirements and industry standards Manage budgets and allocate resources effectively Implement and maintain systems for inventory management, quality control, and risk management Foster a culture of continuous improvement and innovation within the organization Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred) Proven experience in operations management or a similar role Strong leadership and management skills, with the ability to inspire and motivate teams Excellent communication and interpersonal skills Analytical mindset with the ability to make data-driven decisions Strong organizational and problem-solving abilities Knowledge of relevant software and systems for operations management Ability to work well under pressure and meet deadlines Flexibility to work evenings and weekends as needed Benefits: Competitive salary Health insurance benefits Retirement savings plan Paid time off Opportunities for professional development and advancement Positive and collaborative work environment
Are you an experienced Assistant General Manager looking for your next challenge? Do you have a passion for delivering outstanding Guest Experiences and an interest or curiosity in crafted pasta? If YES, then read on. We are excited to be searching for our next superstar Assistant General Manager in London! A little bit about the role: No two days are ever the same here at La Nonna; As our new Assistant General Manager, you will assist the General Manager in all aspects of running our London Venue, including directing and coordinating operations, financial management, compliance with building regulations, and managing People & Culture. Some of the other areas you will oversee include: - Providing leadership alongside the General Manager. - Managing rota scheduling, planning for both day-to-day operations and corporate events in collaboration with Business Development. - Directing operational procedures to maximize guest experience, striving for an exceptional, five-star level of entertainment for all guests, and leading initiatives to improve the venue’s social media ratings. - Championing the venue’s health and safety, ensuring compliance, providing training, conducting risk assessments, and acting as a primary first aider during shifts. - Collaborating closely with People and Culture on the employee life cycle, employee relations, and team development, positively impacting the venue's culture. - Focusing on procurement, building relationships with suppliers and contractors, and managing stock. - Striving for improvement in all areas of the business, including people management, financial performance, health and safety, and service standards.
About us Ria’s is a relaxed neighbourhood spot that brings together the simple pleasures of deep-pan pizza and natural wine. Our exciting journey started in Sept 2023 and we’re now looking for an AM to help lead the FOH team and level up our natural wine game. Driven by a belief in the power of in person connections, great hospitality, and businesses that actually care about their employees, we decided to build Ria’s. Our purpose is to build homely neighbourhood spaces for the good of the community and those that work in them. Description At Ria's, we believe that great service, a saucy slice and a glass of wine can brighten anyone’s day and we need someone to play a key role in creating that experience for our customers. We’re looking for an ambitious assistant manager who has strong wine knowledge, or an eagerness to learn, to work alongside Ria herself being our customer champion and having fun in the process! Potential for the right candidate to be managing the site within 12 months. Responsibilities As Assistant Manager, you will support Ria in cultivating the customer experience at Ria’s, and be responsible for the smooth running of service. You will: - Be a great example: you’re a superstar on the floor, and set the standard for warm, efficient and knowledgeable service, and never let anyone on the team move that standard - Problem-solve issues for staff and be a great, inspiring manager - Assume responsibility for FOH operations in the absence of Ria - Work with Ria to manage a dynamic by the glass wine selection, working closely with suppliers - Leading & running services as well as taking the lead on wine briefings & training - Assist in training and mentoring FOH staff on product knowledge and wine service - Assisting Ria with the day to day operations of the restaurant, opening & closing of the restaurant - Supporting Ria with staff training on shift - Fostering a positive work environment built on mutual respect and teamwork - Stock management and ordering support (stock counts) - Manage reservations, collections and takeaway while on shift - Contribute new ideas and opportunities to help take Ria’s to the next level Experience / Requirements - Ability to work effectively in a fast-paced environment, both independently and as part of a team - Previous experience in restaurant management or supervisory role is a plus - You love a cheeky slice of pizza (or 4) and wine, and have a desire to level up your knowledge (WSET level 2 qualifications in wine is a plus) - Experience with team leading and managing - We are a small company and value a strong work ethic. You’ll be working directly with the founders, so we would like to take on someone who would enjoy being a part of the decision making process, show initiative and get stuck in with their ideas. - Ready to roll up your sleeves and get stuck in to an exciting start up. Benefits - £38k-£42k pa including tronc - 40-45 hours per week - 28 days holiday + public holidays - 1 mental health day per quarter - Team socials and events - Have opportunities for career progression in a diverse and growing organisation with ambitions - Free staff food, and coffee every day - Cost price wine - Regular career progression and appraisals to develop person-specific career goals and potential training opportunities (WSET level 3)
Independent group of Hotel and Restaurants in central London is looking for a : Duty Manager Manager / CEO Personal Assistant The Duty manager role requires someone overseeing daily operations, ensuring employee productivity, and monitoring the efficiency of all processes of the Hotel and employees. The Role We are looking for a friendly and smart person to welcome all arriving and departing guests at the main Hotel entrance. You will often be the first and last person a guest sees - making you an important part of their memory at this prestigious hotel. As a Hall Porter, you will welcome all arriving and departing guests at the main Hotel entrance. You will often be seen as the point of contact for all enquiries for arriving and resident guests. You have to smile and have a warm and welcoming personality. You must also be extremely well presented and have a friendly, confident, yet relaxed manner when dealing with the public. From when guests enter the hotel to when they leave, you will be an important part of the guest experience. Your actions will determine the guests' satisfaction levels and the extent to which they get the most out of their stay. Your main duties include. • five days per week covering a variety of shifts between the hours of 7 am and 10 pm - never more than 8 hours shift • Welcoming guests on arrival to the hotel • Assist arriving and departing guests with their luggage. • Showing arriving guests around the hotel before showing them to their rooms • Answering guest queries • Managing the bookings platforms (Expedia, Booking) • Answering booking requests through our email and WhatsApp Number • Managing Housekeeping and checking the rooms after cleaning • Making arrangements following guest requests: taxis, train times, car rentals, theatre tickets • Handle inventory and orders for Hotel amenities and minibar • Assisting CEO as a PA - The hotel has just five rooms - there are some quiet days when you can work on the laptop at the reception Requirement for the role: • A presence as a host at the main entrance • Excellent standard of personal appearance • Excellent verbal communication - smiling, warm, relaxed and friendly • Genuine desire to serve our guests, whether here for business, pleasure, or a special occasion. • Ability to work shifts and weekend days outlined. • Experience in a similar position • Proficient in Microsoft Office • Good English spoken and written • Problem-solving ability The salary starts from £ 30,000 per annum plus other company benefits, restaurant discounts, and an end-of-financial-year service charge bonus. Extra hours are paid at 14£ gross per hour. No more than five days per week, 28 days of paid holidays. Please send an up-to-date copy of your Curriculum Vitae with a recent Photo. Due to the high number of applications, we are only able to contact candidates who closely match the level of skills and experience required by our clients. However, please contact us for more information or opportunities or forward your CV for consideration. Candidates must be eligible to live and work in the UK
Job Title: Supervisor Location: London, W1B 5PJ You will be based in Shoryu Carnaby st- in the iconic Kingly Court, a three-storey alfresco dining destination in the heart of London's West End. We have a fast paced lunch and dinner service with a lot of busy shoppers, families, tourists as well as regular customers - So we are looking for someone brimming with energy and lots of personality! Division/Department: Front of House Salary: £12.10, PLUS Service charge and tips!!! Working hours: As we are a restaurant, we are open Mondays- Sundays. Shifts are scheduled on a rota basis between the hours of 10:00am- 1am(Subject to change). Reporting To: General Manager Job Purpose: We are looking for a fun and hard-working Supervisor to lead a team of waiters in a busy environment and ensure our guests receive a great experience. We are looking for someone with: 6 months - 1 year Supervisory experience or higher in the fast pace hospitality industry Full accountability for front of house operations Ability to work under pressure in a busy environment Passion for delivering excellent customer service skills Strong business awareness Knowledge of Japanese food, culture, language or experience in working in Japanese restaurant is highly beneficial Impeccable attention to detail to all aspects of the business Excellent communication with staff of all levels Friendly and approachable personality Team leading and leadership skills In depth understanding about Food Safety standards Ability to multi-task with "hands on" approach to work A trial shift is required before any employment is considered.
Job Description: We are currently seeking a motivated and experienced Supervisor to join our team. The ideal candidate will have strong leadership skills, excellent communication abilities, and a passion for driving results. As a Supervisor, you will play a key role in overseeing day-to-day operations, managing a team of employees, and ensuring that our business objectives are met. Responsibilities: Supervise and coordinate the activities of team members to ensure efficient operation of the department. Train, mentor, and coach team members to enhance their skills and performance. Set performance goals and expectations for team members and provide regular feedback and performance evaluations. Monitor and enforce company policies and procedures to maintain a safe and productive work environment. Assign tasks and responsibilities to team members based on workload and priorities. Collaborate with other departments to optimize workflow and improve processes. Resolve employee conflicts and address issues in a timely and effective manner. Ensure that quality standards are met and that products/services meet customer expectations. Maintain accurate records of work performed, employee schedules, and inventory levels. Assist with hiring, onboarding, and training new employees as needed. Requirements: Proven experience in a supervisory role. Strong leadership and management skills with the ability to motivate and inspire team members. Excellent communication and interpersonal skills. Ability to prioritize tasks and make sound decisions under pressure. Proficiency in Microsoft Office and other relevant software applications. Flexibility to work a variety of shifts, including evenings, weekends, and holidays. Bachelor's degree or equivalent work experience preferred. Benefits: Competitive salary and benefits package. Opportunities for professional development and advancement within the company. Supportive and collaborative work environment. Paid time off and holidays.
Company: Coffee Island Location: London Position Type: Full-Time Job Description: Join our passionate team at Coffee Island as a Wholesale Manager, where you'll play a key role in managing our wholesale operations. As a Wholesale Manager, you will be responsible for developing and maintaining relationships with local businesses, managing wholesale accounts, and ensuring the smooth distribution of our premium coffee products. Responsibilities: Develop and nurture relationships with wholesale customers, including cafes, restaurants, and businesses. Collaborate with the sales team to identify and pursue new wholesale opportunities. Manage and grow existing wholesale accounts, ensuring customer satisfaction and retention. Coordinate with the production team to ensure timely and efficient order fulfilment. Monitor inventory levels and work closely with suppliers to maintain stock availability. Provide product knowledge and training to wholesale customers. Analyse market trends and competitors to develop strategies for business growth. Prepare and present regular reports on wholesale performance to the management team. Qualifications: Previous experience in wholesale management, preferably in the food and beverage industry. Strong communication and interpersonal skills. Proven ability to build and maintain customer relationships. Excellent organizational and multitasking abilities. Familiarity with the coffee industry and a passion for high-quality coffee products. Proficient in Microsoft Office and other relevant software. Bachelor's degree in Business, Marketing, or a related field is a plus. If you're a dynamic individual with a love for coffee and a knack for wholesale management, we invite you to apply. Join us in delivering exceptional coffee experiences to businesses throughout London.
Work.Life is a flex workspace provider for businesses who care about people. We believe that happy teams deliver measurable benefits for businesses. That’s why everything we do, from workspace design to delivering a best-in-class personal service, is designed to create happy working environments. We have shared workspaces across London, Reading and Manchester; with 7,000+ members; and an amazing team of nearly 70 work.lifers who share our ambition to redefine the workspace experience for the better. Your role We are looking for a talented and passionate Manager who is eager to take the reins of one of our Central London spaces. You're a people-person, organised, insanely efficient; and someone who loves to build relationships and be at the heart of a thriving community. Your role is to be the glue to keep our community together and to help make Work.Life a place where our members love to work, giving them everything they need to run their businesses smoothly. You're an essential part of our mission to make people's work-lives happier. We trust our managers to run their spaces like their own business, which means operating the building excellently every day, driving sales and keeping the business profitable. If this is something you can handle; we want to hear from you. Your day to day Sales & revenue · Be responsible for driving income in your space to achieve your budgets. · You’ll own inbound membership enquiries for your space, as well as driving pro-active sales opportunities · Build to 100% building occupancy by conducting great tours and effectively selling the space. · Maintain occupancy by exceeding the expectations of your members, and by conducting effective contract renewals. · Maximise revenue opportunities eg. meeting rooms & event hire, printing, customisation extras & short-term usage. · Manage contracts and invoices relating to new and existing members. Space operations · Onboard new members effectively, getting them off to a great start. · Manage the overheads in your space to achieve your budgets. · Ensure the building runs smoothly and our facilities and amenities are kept to a great standard. · Work directly with management on any issues to ensure the highest level of member experience and satisfaction. · Update and complete membership records as appropriate to ensure information is accurate and current. Create a collaborative community – internally & externally · Build meaningful connections for our members through events, personal introductions, and networking. · Check in regularly with members to understand their pain points, what’s working, and how we can continue to improve. · Develop Work.Life’s presence with the wider local community: you're an ambassador for everything we believe in! · Oversee events from weekly, space-wide events to unique events that you design and put on for your community. · Update and complete membership records as appropriate to ensure information is accurate and current. Sustainability We're a proud BCorp! You'll support our sustainability goals here by: · Upskilling in sustainability through onboarding & other training & joining Team power-hours & our online channels · Supporting our annual & quarterly goals both as an individual in your role, and through the work of your team · Using your charity hours ('Giving Back Days') to support a charity of your choice up to 4 days per year · Supporting in delivering or participating in our fundraising, awareness and partnership activations & events How you'll be measured in this role - Your KPIs · Management of your P&L vs budget · NPS (Net Promoter Score) vs. company target of 62 · Space Audit Score vs. company target of 90% · Mystery Shopping Score vs. Target of 90% About you · You’ll have sales experience; and a successful track record of prospecting, developing, and closing clients. · You’ll have demonstrated customer service experience – proven ability to add value to your customers. · You’ll understand business operations, and ideally have experience operating a business unit or department. · You’ll have an entrepreneurial spirit and be excited to run your own business. We'd also love it if · You have previous experience managing a small team. · You are used to commercial responsibilities, having owned a P&L. · You can demonstrate successful (small-scale) project management experience. Our Values We’re positive You lift the mood in the room – celebrating success often & tackling problems & opportunities with positivity We’re personal You’re driven to get to know people and their challenges, tailoring your ideas and solutions to give a personal approach We’re inclusive You actively seek out ideas & opinions different to your own and incorporate them into your plans We don’t stop at good You’re always seeking opportunities to improve and sharing ideas to make Work.Life an even better place to work We’re team 1st You’ll support other teams & spaces, taking an interest in their work & giving feedback generously day-to-day to help others improve. Why you’ll love Work.Life Work happiness is our passion, and this starts with our own team. We offer a supportive working environment, plenty of training and development opportunities, competitive salary, monthly wellness package, team joy budget, quarterly socials and more, so you can work happier. · A supportive & friendly team of hard-working people · 33 days holiday per year incl. Bank Holidays (plus an additional day per year of service) · £75/month towards your mental & physical wellbeing · Team joy budget to be spent together with the team · Unlimited coaching sessions per month through More Happi - our coaching partner · Optional therapy available via Self Space - our mental health partner · 4 paid charity days per year · Quarterly team socials · Discounts with brilliant local businesses · Company Pension Scheme · Cycle to Work & Dash E-Bike Schemes · Salary-Sacrifice Nursery Benefits & Generous Parental Leave
We are seeking a dedicated and dynamic Center Manager to oversee all operations. The ideal candidate will be responsible for managing the day-to-day activities of the center, ensuring smooth operations, and providing excellent customer service. Do you have a background in running residential Language or Activity centres (preferably EFL’s) or holiday camps/parks or hotels that deal with the groups market? The role: As Centre Manager you will have responsibility for : Staff management , Student Welfare , Health and Safety and Administration. The Centre Manager is responsible for the overall student experience and administration of the English language programmes for both Adults and Junior Students. Not only does the centre offer Language programmes is offers seasonal activity programmes, summer centre, school group travel and school Integration programmes. The Centre Manager will be responsible for managing a team of people ( of up to 10) and the overall running of the day-to-day activities of the centre, from planning and preparation prior to group arrival to programme delivery and customer service evaluation. The right person: Strong Leader Quick Decision Maker Multi-tasker Experience in a similar role managing large teams and budgets in a multi-faceted leisure, educational, sports or hospitality business such as a General Manager, Centre Manager or Area Manager. If you have experience working in a business catering for young people such as English as a Foreign Language residential centre, outward bounds centre, activity centre, youth hostel, holiday park, educational centre this will be a huge plus! Understanding safeguarding and experience with working with young people is a must. There is potentially accomodation included to live on site if required (to be disucssed at interview stage)
Brunswick East is a much loved neighbourhood cafe, in the heart of Dalston. Founded by two Australian sisters, we're a women lead business with a reputation for excellence. The Brunswick East name began almost 9 years ago with our cafe in the heart of Dalston. 5 years ago we proudly set up our Hackney Downs bakery where we work with regenerative flours, and produce all our own sourdoughs, pastries and baked good from scratch. We are well known for our high standards regarding all things brunch, coffee and baked goods. With the addition of our urban allotment Sky Farm, our 3500 sq ft rooftop allotment at Dalston. Working closely with our head grower we grow our produce from seed, cultivating and harvesting our own seasonal product all year round. Our reputation for creative and delicious food, is built from our desire to produce outstanding dishes from top quality seasonal produce, delivered with a vibe more in tune with the Melbourne brunch scene, from where we hail. We are passionate about hand crafting our menu from scratch and proudly make everything we serve in house. This ranges from sauces, to pickles & ferments, to house cured & smoked bacon, meats & fish, homemade cheeses (feta, halloumi etc), homemade yoghurt, miso's and vegetable charcuterie. Sustainability and reducing waste is very important to us too, and influences our seasonal menu, using local farms employing regenerative practices. Sustainability also plays a huge part of the choices we make within the day to day operation of the shop, and we are always striving for new ways we can reduce our waste, and impact. We are passionate about creating an open and atmospheric environment, whilst delivering exceptional food, coffee and all things sourdough and baked goods. Working with a wonderful team this is a great opportunity for the right person to lead a committed and forward thinking team. THE ROLE, GENERAL MANAGER - Being a speciality coffee enthusiast, passionate about sustainable food culture and zero waste ideals - Providing leadership, reliability and a genuine enthusiasm towards our industry - Working in line with our zero waste initiatives and goals - Overseeing shop operations, budgets, ordering and smooth daily operation - Ensuring excellent customer service at all times - Maintain & Promote Health & Safety, and our workplace values - Forge relationships with our regulars (new & old!) - Leading our front of house team, FOH rotas, providing mentorship, FOH HR duties: including reviews, recruitment, managing team bonuses - Co-ordinate and oversea seasonal events and private bookings BENEFITS - 28 day’s holiday pay - Pension scheme - Day time hours (except for a few very special Sky Farm supper club evenings and private bookings) - Monthly rotas, including one weekend off a month - Staff meals/ free coffees all day long - Progressive and fun atmosphere WHAT WE’RE LOOKING FOR - A passion for quality coffee, seasonal and sustainable food culture - Minimum 2 years experience in a similar role across hospitality including speciality coffee & front of house - Exceptional attention to detail - Willingness to always go the extra mile for our customers - Ability to lead, coach and develop a team - A desire to work in a progressive workplace where environmental impact and staff welfare are central If this sounds like the right next step for you, we'd love to hear from you.