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You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: Help our customers and put them at ease; whether that’s listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn’t considered or simply offering a basket - it's the little things that make a difference
Fixed Term Contract - 6 Months ARE YOU A CUSTOMER SERVICE SUPER STAR … THIS COULD BE THE OPPERTUNITY YOU HAVE BEEN WAITING FOR!!! Are you passionate about delivering exceptional customer service? Are you a problem-solver who enjoys assisting and engaging with people? If so, we're looking for individuals like you to join our team on a 6 month contract. Salary: £26,000, OTE £30,000 dependent on skills and experience Hours: Monday to Friday - 8:30am to 6pm or 8am to 5:30 pm and a Saturday rota (currently 1 in 4) covering 9am to 1pm. As a Contact Centre Advisor, you'll be at the forefront of ensuring our customers receive outstanding assistance and have a positive experience with our brand. What will you be doing? • First point of contact for volume inbound customer calls, you will be directing our customers to the relevant department or converting them into bookings and appointments. • Maximise our service sales by upselling the work identified within service appointments. • To support Sales teams across the group with customer enquiries and leads regarding vehicles BMW, MINI and Motorrad products. • Creating outstanding customer confidence by always ensuring a professional performance and exceptional commitment to customer care. • Accurately record vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and business. What We're Looking For: • Excellent written and verbal skills • Strong communication skills with a friendly and professional demeanour • Ability to multitask and navigate through various software systems efficiently • Customer-centric mindset with a passion for helping others • Excellent problem-solving abilities and attention to detail • A proactive approach to identifying and pursuing sales opportunities • Previous experience in a customer service or contact centre role is preferred but not mandatory We're excited to welcome individuals who are eager to make a difference and leave their mark in the world of luxury automotive sales. We are extremely passionate about progression and development so previous automotive experience isn't necessary, you might come from a retail or general customer service back ground, but have the drive succeed within a fast paced and supportive team.
This position presents a rewarding challenge for individuals equipped with a diverse skill set, including exceptional communication and interpersonal abilities, prompt problem-solving acumen, and a relentless attention to detail. If you are driven by efficiency, thrive in a fast-paced environment and can manage intricate scheduling logistics while fostering positive relationships, this opportunity is tailor-made for you. Job Responsibilities ● Coordinate repair appointments, allocating appropriate time slots based on technician availability, and customer requirements. ● Develop and maintain repair schedules, ensuring efficient utilization of technicians and meeting customer expectations. ● Continuously monitor and update schedules to accommodate urgent repairs or changes in priorities. ● Assign bookings to technicians based on their skills, expertise, and workload capacity. ● Optimize technician schedules to maximize productivity and minimize idle time. ● Ensure appropriate distribution of workloads among technicians, considering their skill levels and workload balance. ● Work with the parts advisor to monitor and manage inventory of parts and accessories required for repairs. ● Coordinate with the procurement team to replenish stock as needed, minimizing delays in repair due to parts unavailability. ● Communicate with customers to schedule repair appointments, provide updates on repair progress, and address any inquiries or concerns. ● Ensure clear and timely communication regarding repair timelines, cost estimates, and any additional services required. ● Provide exceptional customer service, ensuring a positive experience throughout the repair process. ● Continuously assess repair processes and workflows, identifying opportunities for improvement and efficiency gains. ● Collaborate with the management team to implement changes and streamline repair operations. ● Analyze data and metrics to measure performance and identify areas for optimization. ● Collect and analyze data related to repair operations, such as repair times, technician productivity, and customer satisfaction. ● Generate reports and insights to identify trends, measure key performance indicators, and provide recommendations for improvement. ● Maintain accurate records of repair activities, including repair tickets, customer information, and inventory usage. Qualifications and Skills: ● Proven experience in scheduling, planning, or operations management, preferably in a mobile repair or similar technical environment. ● Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. ● Excellent communication and interpersonal skills, with the ability to interact effectively with technicians, customers, and other stakeholders. ● Proficiency in using scheduling software, inventory management systems, and MS Office applications. ● Analytical mindset with the ability to analyze data, generate reports, and make data-driven recommendations. ● Attention to detail and accuracy in maintaining records and documentation. ● Flexibility to adapt to changing priorities and work in a fast-paced, dynamic environment.
Job advert Customer Service Representative Become a part of the UK's fastest growing lead generation group, where a rewarding career awaits you as a Customer Service Representative. Immerse yourself in a role that places client care at its heart. Your efforts will contribute to the ongoing expansion and advancement of our thriving business, fostering both our success and your professional journey. The benefits of being a Customer Service Representative with our client £26,000 to £29,000 basic salary, dependent on experience Up to £4125 in additional commission Fixed working hours: 09:00-17:00 (Monday to Friday) ** Additional Benefits of being a Customer Service Representative with our client** Career progression opportunities Company smart phone, for completing role-related tasks Industry-leading training 24/7 access to a confidential helpline, as part of our Employee Assistance Programme, supporting you with stress, anxiety, bereavement, legal information, and much more Eye care ** The responsibilities of a Customer Service Representative with our client** Booking appointments and conducting video surveys Answering questions about services offered by our client Collecting and returning deposits Lead evaluation Staff scheduling Classifying leads based upon value Entering new leads into database ** The skills and abilities you will require to be a Customer Service Representative with our client** Outstanding customer service Good telephone manner IT skills
welcome customers,food packaging for take way evening Shift 19:00-22:30 15£ per hr
Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!
Immediate Start No Experience Required! Are you feeling dissatisfied with the progress of your current career? Are you a motivated and enthusiastic individual eager to begin your professional journey in a dynamic and fast-paced environment? Look no further! G33 Marketing is expanding its team of brand ambassadors in Slough and actively seeking talented individuals like yourself to join our exceptional team. As a brand ambassador, you will have the exciting opportunity to represent some of the most prominent brands in the UK. Your main responsibility will involve engaging with customers through residential campaigns. Why Choose G33 Marketing? Comprehensive Training: At G33 Marketing, we provide extensive customer service and sales training to ensure you are well-prepared and equipped to effectively represent our clients. Uncapped Earning Potential: This role offers an uncapped earnings structure, allowing you to surpass minimum wage and potentially earn a substantial income. You will be paid weekly based on acquisition. Exciting International Travel Prospects: We provide the chance to travel internationally for business purposes, with all expenses fully funded by G33 Marketing. If you are ready to embark on an exciting journey with G33 Marketing and launch your career in a vibrant and rewarding environment, apply now and seize the opportunity to become a part of our exceptional team in our positive and friendly atmosphere. Join us today at G33 Marketing! Apply now to take advantage of this remarkable opportunity!
We are looking for a new team member to join our business, which imports and distributes car parts for high-end brands through online platforms. Your responsibility includes email-based customer service, and a range of company administrative tasks. It's essential that you have: Previous working experiences in customer service; Excellent communication skills, fluent English in professional manner; Sufficient IT skills, demonstrable experience in using Microsoft Office and Google Workspace; Approachable and proactive, be able to work on own initiative with a sales mindset. Monday to Friday; 5 hours per day, flexible shift hours; basic hourly salary, plus performance bonus after probation.
About Us: Triumph Traders Ltd is a dynamic online retailer, offering a wide range of products across various platforms. Our commitment to customer satisfaction sets us apart in the industry. We are currently seeking a dedicated and experienced Customer Service Supervisor to join our team and lead our customer support efforts to new heights. Job Description: As the Customer Service Supervisor, you will be responsible for overseeing our customer support team, ensuring that our help and advisory services are top-notch. You will handle complex complaints, liaise with clients, and work closely with other departments to resolve any operational issues. Your role will also involve developing and implementing training programs, managing schedules, and maintaining high service standards. Additionally, you will analyze customer feedback to drive product improvements and enhance our overall service quality. Key Responsibilities: - Oversee and manage the customer service team to ensure exceptional service delivery. - Handle complex customer complaints and issues, ensuring timely and satisfactory resolutions. - Act as a liaison between the company and clients, fostering positive relationships. - Develop, implement, and monitor training programs to enhance team skills and knowledge. - Create and manage team schedules to ensure adequate coverage and efficient workflow. - Maintain and enforce high service standards across all customer interactions. - Analyze customer feedback to identify trends and areas for improvement. - Collaborate with other departments to resolve operational issues and enhance product offerings. - Inspire and motivate the team to achieve performance goals and deliver exceptional customer service. Qualifications: - Minimum of 3 years of experience in a similar role within the online retail industry. - Proven leadership skills with the ability to inspire and manage a team. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and a proactive approach to challenges. - Experience in developing and delivering training programs. - Ability to analyze feedback and implement improvements effectively. - Strong organizational and time-management skills.
Job description Are you looking for something new and want to start a new role? We're here to guide you through every step of the way. We’ve won multiple awards for being the best and we want you to be a part of this! On top of your starting salary which is very competitive in today’s market, we also include a wide range of benefits to thank our hardworking staff. Very healthy commission scheme- giving you the chance to set your own goals and earn Employee engagement events- check out our social media to look at how we immerse you into social events and activities. We want you to be part of our community. Incentives- we love to inject the fun and excitement into your working day with chances to win prizes every day Wellbeing tools- We want to look after you! Discounted gym membership- Because we love to encourage a healthy lifestyle and a healthy mind! Opportunities to give back to local and UK based charities- We host so many events and activities to support charities close to our heart. 28 days holiday plus additional days based on tenure- because we want to reward our loyal staff! Monthly bonus for good time keeping and attendance! Pension scheme with employer contributions from Clearanswer We’re expanding and growing our EE and BT campaigns and what’s even better is, you don't need any experience doing sales previously as we give you all of the training! The training consists of 2 weeks in the classroom and on the calling floor. We like to do a mix of classroom and hands on learning to suit everyone’s learning style so you’re fully prepared.Once you’ve graduated from training you’ll be introduced to your new team and be fully immersed into our community by following our shift patterns which span over 5 days (Mon-Sun) with 2 days off (40hrs per week). What will I be doing? Providing outstanding customer service via inbound calls Using all of the great skills we’ve taught you, you’ll be having brilliant conversations, supporting customer querand talking about our fantastic products. Using your ‘can do’ attitude you’ll be looking at putting your customer first and providing great experiences every time. Skills we're looking for… You may possess transferable skills gained in previous roles such as retail/ hospitality/ care, or this may be your first full time role- all you need is the willingness to succeed. Hardworking and committed to delivering the very best customer experience. No previous call centre experience is needed as full training is provided Someone who’s proactive and wants to get involved. Please note we do not currently offer remote working. Job Types: Full-time, Permanent Pay: £11.45-£12.04 per hour Expected hours: 40 per week Benefits: Company pension Gym membership Schedule: 8 hour shift Supplemental pay types: Commission pay Ability to commute/relocate: Kingston upon Hull, HU1 1YU: reliably commute or plan to relocate before starting work (required) Work Location: In person
Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Hey there, Ready to redefine the future of customer service from the comfort of your own home? Look no further than NovaLink, where we're transforming the virtual call center game with innovation and creativity. Teamed up with Arise, the industry leader in remote work solutions, we're here to revolutionize the way customer service is delivered. Join us in shaping the future of customer experience – apply now and let's embark on this exciting journey together! Job Description: Are you a customer service superstar with a knack for making every interaction memorable? As a Virtual Customer Service Specialist with NovaLink Virtual Hub, you'll be the driving force behind exceptional customer experiences. From resolving inquiries with charm and finesse to delighting customers with your problem-solving prowess, you'll do it all – and you'll do it from the comfort of your own home. With cutting-edge technology and a dynamic team by your side, the possibilities are endless. Apply today and let's elevate the art of customer service to new heights! Key Responsibilities: Handle inbound customer inquiries with a smile, providing prompt and personalized assistance. Utilize innovative tools and technology to streamline customer interactions and exceed performance targets. Embrace a culture of continuous improvement, sharing insights and ideas to enhance the customer experience. Collaborate with team members and supervisors to ensure seamless service delivery and achieve collective goals. Stay ahead of the curve with ongoing training and development opportunities, mastering new skills and techniques to stay at the forefront of the industry. Requirements: A passion for providing stellar customer experiences, fueled by creativity and enthusiasm. Excellent communication skills, both verbal and written, with a flair for storytelling and persuasion. Tech-savvy mindset with the ability to navigate digital platforms and adapt to new technologies seamlessly. Proven track record of success in a customer service or related role, demonstrating empathy, resilience, and problem-solving ability. High-speed internet connection and a dedicated workspace conducive to productivity – your home office, your rules. Be 18 or over Have a laptop or desktop or be willing to get these (we can help you figure this out.) Benefits: BI-WEEKLY PAY Flexible work schedule with the freedom to balance work and life on your terms. Competitive compensation with performance-based incentives and opportunities for advancement. Access to cutting-edge technology and training resources to support your professional growth and development. A vibrant and inclusive team culture where creativity and innovation are celebrated. The opportunity to make a meaningful impact on the lives of customers and colleagues alike, one interaction at a time. How to Apply: Ready to embark on an exciting journey in virtual customer service? We're eager to hear from you! Our recruitment team is standing by, ready to welcome new talents into our virtual call center with open arms. Apply now and let's unleash your potential as a Virtual Customer Service Specialist with NovaLink and Arise. The future of customer experience awaits – are you ready to seize it?
Location: Remote (United Kingdom) About Us: Novalink Virtual Hub is a leading provider of remote customer service solutions, specialising many different areas of customer service so we have position tailored to everyone. With a partnership with the Arise platform, we offer a unique opportunity for individuals to join our dynamic team of remote agents. At Novalink, we prioritize flexibility, professionalism, and excellence in customer service. Join us and embark on a rewarding journey in the virtual customer service industry. Position Overview: We are seeking passionate and enthusiastic individuals to join our team as Remote Travel Customer Service Agents. In this role, you will provide exceptional customer support to travelers, assisting with inquiries, reservations, and travel-related issues. As a valued member of our team, you will have the opportunity to work remotely, set your own hours, and enjoy biweekly pay. Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat Assist customers with booking flights, hotels, rental cars, and other travel arrangements Resolve customer issues and complaints with empathy and efficiency Provide accurate and detailed information about travel destinations, policies, and procedures Follow company guidelines and procedures to ensure high-quality customer service Participate in training sessions to enhance product knowledge and customer Service. Qualifications: Previous experience in customer service, preferably in the travel industry (WE OFFER TRAINING!) BE 18 AND OVER Be within the United kingdom Have a laptop or desktop computer Can pass a valid background check Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and work efficiently in a fast-paced environment Proficiency in computer applications and internet navigation High school diploma or equivalent; additional education or training in travel or hospitality is a plus Benefits: Fully remote position with flexible hours Biweekly pay Training available for all agents signing up Opportunity for professional growth and development Supportive and inclusive work environment Join Our Team: If you are passionate about travel and providing exceptional customer service, we want to hear from you! Join Novalink Virtual Hub and become part of our dedicated team of remote agents. Apply now and embark on an exciting career in the virtual customer service industry. Happy applying !!!
Have you ever wanted to make extra money on the side or turn a remote job into a full time income generating source? Do you have good communicating skills and like talking to people? We provide all the necessary training which is between 20 to 30 minutes . Work whatever hours you decide to.
Job Title: Remote Customer Service Representative Company: NovaLink Virtual Hub, in partnership with Arise Location: Remote (Work from Anywhere) Job Type: Independent Contractor About Us: Greetings, future team member! At NovaLink, we believe in the power of virtual connectivity and exceptional customer service. Teaming up with Arise, a leader in remote work solutions, we're revolutionizing the way customer service is delivered from the comfort of home. We're eagerly awaiting your application as our recruitment team is actively accepting new candidates into our call center. Join us in shaping the future of remote customer service! Job Description: Are you ready to embark on a fulfilling journey where every interaction counts? As a Remote Customer Service Representative with NovaLink, you'll be the voice of renowned brands, providing top-notch assistance to customers from the convenience of your own home. With flexible schedules and the ability to make an impact from anywhere, this role offers a perfect blend of work and personal life. Our recruitment team is standing by, ready to welcome new talents into our dynamic call center environment. Apply today and let's start making a difference together! Key Responsibilities: Handle inbound customer inquiries with professionalism and empathy, resolving issues efficiently. Utilize provided resources and training to deliver exceptional service aligned with client expectations. Maintain accurate records of customer interactions and follow defined protocols for quality assurance. Collaborate with team members and supervisors to ensure seamless customer experiences. Embrace the autonomy of remote work while adhering to performance metrics and company guidelines. Requirements: Strong communication skills and a customer-centric mindset. Ability to adapt to evolving situations and effectively multitask. Reliable internet connection and a dedicated workspace conducive to productivity. Previous customer service experience preferred but not required – we value attitude and eagerness to learn. Be 18 or over Have a laptop or desktop or be willing to get we can help you figure this out. Benefits: Flexible work hours that accommodate your lifestyle and commitments. Opportunity to work from the comfort of home, saving time and money on commuting. Competitive compensation with potential for performance-based bonuses. Ongoing training and support to enhance your skills and career development. Join a diverse and inclusive team that values collaboration and innovation. How to Apply: Ready to take the next step in your career journey? We're excited to review your application! Our recruitment team is actively accepting new candidates into our call center, so don't hesitate – apply now and seize the opportunity to thrive in the world of remote customer service with novalink and Arise. Your future awaits!
- Work from your own home immediate start - 15 hours per week or more - Mum/Dad/Students over 18 years old Start to earn money today from your home Service calls for major companies
Sales executives
Position Overview: We are seeking a dynamic and experienced Customer Service Supervisor to join our team. The ideal candidate will have a strong background in the car spare parts industry and proven experience in a similar role. As a Customer Service Supervisor, you will be responsible for supervising and coordinating the activities of our help and advisory services team, ensuring exceptional customer support and satisfaction. Key Responsibilities: Directly supervise and coordinate the activities of help and advisory services to provide support for customers and users. Liaise with clients and handle more complicated or sensitive complaints and queries. Develop and plan training programs for team members to enhance their skills and knowledge. Establish and monitor work schedules to meet the organization's requirements and ensure optimal customer service coverage. Discuss customer responses with managers to improve the product or service provided and resolve operational problems effectively. Qualifications: Proven experience working in the car spare parts industry in a similar role. Excellent leadership and interpersonal skills with the ability to motivate and inspire team members. Strong communication skills, both written and verbal, with the ability to effectively liaise with clients and internal stakeholders. Exceptional problem-solving abilities and a customer-centric approach. Proficiency in relevant software applications and customer service tools.
We are currently looking to recruit a customer service assistant to work in our Adult gaming centre / Bingo venue through the night 10pm-8am. Your role as a customer service assistant is key, you will often be the first point of contact when customers enter the premises. You will be required to provide high levels of customer service, ensuring that customers receive a warm welcome when they arrive. You will also be responsible for maintaining a safe, clean and comfortable environment for them to spend their leisure time. Our venues operate 7 days a week so shift patterns will be on a rota basis including and the required shift for this role is 10pm-8am. Flexibility is important as weekend working will be required. Contracted hours on offer are between 20 and 40 hrs Candidate requirements Previous customer service and cash handling experience desired although training will be given. Experience of working within the retail, hospitality or gambling industries. Excellent communication skills. Must be aged 18+ due to gambling legislation. Driving licence & own transport essential Main role responsibilities Greeting customers when they enter the premises. Taking pride in your venue, ensuring that cleanliness and presentation is always to the highest standard. Advertise new products, promotional campaigns and offers using your excellent communication skills. Implement company and industry policies and procedures. It is anticipated that interviews will be offered immediately if your CV matches our requirements. Job Types: Full-time, Part-time Pay: From £12.50 per hour Expected hours: 40 per week
🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!
We are on a look out for a friendly and welcoming Host/Hostess to join our newly opening restaurant in the heart of Soho! This role will be available full-time as well as part -time. Job Description: - Greet guests as they enter the establishment with a warm and welcoming demeanour. - Seat guests promptly and appropriately based on seating charts and guest preferences. - Manage reservations, including confirming, adjusting, and accommodating special requests. - Maintain cleanliness and organization in the dining area, including resetting tables and ensuring a tidy appearance. - Assist servers by communicating special requests or needs from guests and coordinating table turnovers efficiently. - Answer phone calls, take to-go orders, and provide information about the menu or restaurant policies. - Manage the waiting list during peak hours, providing accurate wait times and keeping guests informed of their status. - Monitor dining room activity to ensure guest satisfaction and address any issues or concerns promptly. - Work collaboratively with other staff members to uphold high standards of service and create a positive dining experience for guests. - Adhere to all restaurant policies and procedures, including safety and sanitation guidelines. Qualifications: - Excellent customer service skills with a friendly and outgoing personality. - Strong communication and interpersonal abilities. - Ability to multitask and work efficiently in a fast-paced environment. - Attention to detail and a commitment to maintaining cleanliness and organization. - Flexibility to work evenings, weekends, and holidays as needed. - Previous experience in a similar role or hospitality industry preferred but not required. - This job description may vary depending on the specific requirements of the restaurant or establishment. - Join our team today and be part of creating memorable experiences for our guests! Job Types: Full-time, Part-time Pay: £13.00 per hour Expected hours: 30 – 48 per week
Job Summary: The Counter Soho is a look out for experienced Receptionists to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere and supporting GM with admin tasks. If you have excellent communication skills and a passion for hospitality, we’d love to hear from you. Key Responsibilities - Warmly greet guests upon arrival with a friendly and professional demeanour. - Manage reservations and seating arrangements to ensure efficient table turnover and guest satisfaction. - Escort guests to their tables and present menus. - Handle phone calls and online reservations promptly and accurately. - Confirm reservations and manage any changes or cancellations. - Maintain an organised reservation system. - Provide guests with information about the menu, specials, and restaurant services. - Address guest inquiries and resolve any issues or complaints promptly and courteously. - Assist with coat check and other guest services as needed. - Respond to the reviews and complaints - Maintain a clean and organized reception area. - Manage waitlists during busy periods and communicate wait times to guests. - Coordinate with the waitstaff and management to ensure smooth service flow. - Liaise with kitchen and serving staff to manage seating and guest flow. - Relay any special guest requests or dietary requirements to the appropriate team members. - Keep the management informed of any guest feedback or issues. Qualifications: - At least 3 years previous experience in a receptionist or customer service role, preferably in a restaurant or hospitality setting. - Excellent verbal and written communication skills. - Strong organisational and multitasking abilities. - Friendly, approachable, and professional demeanour. - Ability to handle high-pressure situations and remain calm under stress. - Proficiency with reservation software and basic computer skills. - Flexibility to work evenings, weekends, and holidays.
Are you passionate about providing excellent customer service and have a keen interest in the catering industry? Do you thrive in dynamic environments and enjoy working across various departments? If so, we have an exciting opportunity for you! Position: Catering Assistants (Temp to Perm) Location: University in Waterloo Pay Rate: £13.15 per hour About the Role: We are seeking enthusiastic and flexible Catering Assistants to join our team at a leading university in Waterloo. This is a temp-to-perm position, offering a fantastic pathway to a permanent role for the right candidates. As a Catering Assistant, you will be working in multiple capacities, including as a Barista, front of house server, and general assistant across all departments. Your role will be crucial in ensuring our catering services run smoothly and our customers have an exceptional experience. Key Responsibilities: - Prepare and serve beverages as a Barista. - Provide excellent front of house service to students, faculty, and visitors. - Assist with general duties in the kitchen and dining areas. - Maintain high standards of cleanliness and hygiene. - Ensure compliance with food safety and health safety regulations. - Work collaboratively with the catering team to deliver outstanding service. Requirements: - Flexibility in working hours, including availability to work 5 days over 7 and some evenings. - Solid knowledge of food safety and health safety practices. - Excellent communication skills and a bubbly, proactive attitude. - Ability to work well under pressure in a fast-paced environment. - Strong team player with a positive, can-do approach. What We Offer: - Competitive hourly rate of £13.15. - Opportunity for a permanent position based on performance. - A supportive and friendly working environment. - The chance to work in a prestigious educational institution. How to Apply: If you are a dynamic individual with a passion for catering and a commitment to excellent service, we would love to hear from you! Please send your CV and a brief cover letter outlining your relevant experience and why you would be a great fit for this role.
About Us Bas 1 Embroidery and Printing Ltd is a thriving company with a passion for high-quality embroidery and printing services. We specialize in supplying and customizing workwear and high-visibility garments, catering to a wide range of clients from individuals to large businesses. We offer a personalized service, exceptional results, and are dedicated to providing excellent customer service and top-notch products. Our team is looking for a motivated individual to join us! Key Responsibilities Provide comprehensive administrative support to the office manager and other departments. Manage day-to-day operations, ensuring smooth workflow and efficiency. Oversee customer service inquiries, handling requests, and ensuring customer satisfaction. Process orders for products/services, and liaise with suppliers. Prepare reports, and other documents related to products. Maintain accurate filing systems and databases. Manage office supplies and equipment. Assist with marketing and social media initiatives (optional). Experience We are looking for a highly organized and motivated individual with a minimum of 1 years of experience in an office environment. Experience in a fast-paced production or manufacturing environment is a plus. Knowledge of Sage Online or Xero accounting software packages an advantage Proficiency in English with excellent communication and interpersonal skills are essential. Proficiency in Microsoft Office Suite (Word, Excel) is required. Knowledge of workwear and high-visibility garments is a strong asset. A strong attention to detail and a commitment to accuracy are crucial. Benefits Competitive salary and benefits package. Company Pension. Onsite Parking. Opportunity to work in a dynamic and growing company, specializing in workwear and high-vis garments. Be part of a friendly and supportive team environment.
Store Manager | £37,500 per year | Sunday - Thursday We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a five store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally committed to finding and nurturing our staff, so we are on the hunt for exceptional managers to join our team. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Store Manager 45 hours per week | Sunday - Thursday To lead a team of 30-40 members of staff in total To delegate tasks to your supervisors to ensure standards are maintained during all opening hours To help manage our team members' morale and happiness at work while guiding their career development To implement & improve service processes while constantly looking out for ways to improve the way we operate To monitor & implement hygiene best practices in and out of service in order to maintain our 5* hygiene rating Ensure and enforce the use of current operating systems Assist in hiring and developing our staff to suit the needs of the store and the business To maintain control over the P&L of the restaurant To report any issues or wins to the management team To celebrate the staff wins To ensure proper maintenance of the store And most importantly, to ensure The Salad Project continues to offer great customer service, great operational service and great tasting, healthy food. Expectations | Efficiency, Communication, Energy Strong proficiency in organising a large team Ability to lead from the front while looking out for issues throughout the day Ability to steady the ship and prevent issues before they happen Communication skills, knowing when to use a firm hand or a softer approach Positive energy and dedication to the team Strong ability to maintain a clean and hygienic environment Experience Requirements | 2 Years Ideally, you will have 2 years’ experience managing a team in a fast-paced environment within the hospitality industry Ability to commit full time A desire to make a career in hospitality.