Trabajos customer service manager en Ilford

PROPERTY MANAGER Responsibilities: - Tenant Management: - Act as the primary point of contact for tenants. - Handle tenant inquiries, complaints, and issues promptly and professionally. - Facilitate tenant move-ins and move-outs, including inspections and deposit returns. - Ensure lease agreements are properly executed and renewed. - Property Maintenance: - Coordinate and oversee routine maintenance and repairs. - Conduct regular property inspections to ensure compliance with safety standards and regulations. - Manage relationships with contractors and service providers. - Financial Management: - Prepare and manage budgets for property operations. - Collect rent and service charges and follow up on arrears. - Prepare financial reports and provide updates to property owners. - Legal Compliance: - Ensure compliance with all relevant property laws and regulations. - Handle all legal documentation related to property management. - Stay updated on changes in property legislation. - Marketing and Leasing: - Market available properties through various channels. - Conduct viewings and negotiate lease terms. - Prepare marketing materials and advertisements. - Administrative Duties: - Maintain accurate and up-to-date property records. - Prepare and present regular reports to property owners. - Manage property management software and databases. Skills and Qualifications: - Communication: - Excellent verbal and written communication skills. - Ability to handle difficult situations with tact and professionalism. - Organisational Skills: - Strong organisational skills with the ability to multitask. - Effective time management and ability to prioritise tasks. - Problem-Solving: - Proactive approach to identifying and resolving issues. - Strong decision-making skills. - Financial Acumen: - Basic understanding of financial principles and budgeting. - Experience in managing financial records and reporting. - Technical Skills: - Proficiency in property management software and Microsoft Office Suite. - Familiarity with online marketing and property listing platforms. - Knowledge of Legislation: - Thorough understanding of property laws and regulations in the UK. - Ability to stay updated on changes in property management legislation. - Customer Service: - Strong customer service orientation. - Ability to build and maintain positive relationships with tenants and property owners. - Experience: - Previous experience in property management or a related field is preferred. - Knowledge of the local property market is advantageous. Additional Requirements: - Qualifications: - Relevant qualifications in property management, real estate, or a related field are beneficial. - Licensing: - Valid UK driving license. - DBS (Disclosure and Barring Service) check may be required. This job description outlines the primary responsibilities and skills required for the role of a Property Manager based in the UK. The ideal candidate will have a combination of experience, technical skills, and personal attributes that enable them to manage properties efficiently and effectively. Pay rate for the job will be £39,000 - £42,000/per year. Benefits: Company Pension Cycle to work Scheme. Paid Leave on your Birthday Discretionary Bonus

Job Description: We are looking for a creative and proficient Head Chef to lead our kitchen operations. The ideal candidate will have a strong background in culinary arts, a passion for food, and exceptional leadership skills. The Head Chef will be responsible for designing menus, managing kitchen staff, ensuring food quality, and maintaining a safe and efficient kitchen environment. Position: Head Chef Location: SNW Food LTD T/A Foody Hub - 794 High Road, Goodmayes, Ilford, Essex, IG3 8TH Job Type: Full-Time, Permanent Salary: Up to £38,700.00 - £39,000.00 depends on experience. - Key tasks: - As a Head Chef your key duties include: - Have creative input when it comes to new dishes, specials and menu creation. - Ability to work with local and seasonal ingredients. Be able to cook dishes on the menu. - Be well presented, have great time keeping, be capable of prepping and running a section on a busy service. - Have a hands on approach and demonstrate technical skill in producing high quality food. - Hands on involvement in preparation, cooking and presentation all food items. - Supervise aspects of kitchen cleanliness and co-ordinate the effective utilization of staff in the kitchen. - Ensuring effective staffing levels and that kitchen areas are maintained to a high hygiene standard at all times. - Be responsible for compliance with all the relevant health & safety regulations, & restaurant policy on food safety & food quality. - Purchase food items from the supplier list as instructed by the Head Chef. - organising and supervising the training of junior kitchen staff, motivating staff to increase skills in food preparation and kitchen management. - Ensure all equipment is properly maintained and stored, with all breakages and breakdowns being properly reported and recorded. - Minimize food wastage and keep stock of ingredients. ** Job requirements:** - You will have at least 2-3 years’ experience in a similar role. - Expert multitasking ability. - Great leadership and interpersonal skills. ** Skills required:** - Leadership. - Effective communication. - Be able to work accurately under pressure. - Organisation. - Effective customer service.

About Us: Triumph Traders Ltd is a dynamic online retailer, offering a wide range of products across various platforms. Our commitment to customer satisfaction sets us apart in the industry. We are currently seeking a dedicated and experienced Customer Service Supervisor to join our team and lead our customer support efforts to new heights. Job Description: As the Customer Service Supervisor, you will be responsible for overseeing our customer support team, ensuring that our help and advisory services are top-notch. You will handle complex complaints, liaise with clients, and work closely with other departments to resolve any operational issues. Your role will also involve developing and implementing training programs, managing schedules, and maintaining high service standards. Additionally, you will analyze customer feedback to drive product improvements and enhance our overall service quality. Key Responsibilities: - Oversee and manage the customer service team to ensure exceptional service delivery. - Handle complex customer complaints and issues, ensuring timely and satisfactory resolutions. - Act as a liaison between the company and clients, fostering positive relationships. - Develop, implement, and monitor training programs to enhance team skills and knowledge. - Create and manage team schedules to ensure adequate coverage and efficient workflow. - Maintain and enforce high service standards across all customer interactions. - Analyze customer feedback to identify trends and areas for improvement. - Collaborate with other departments to resolve operational issues and enhance product offerings. - Inspire and motivate the team to achieve performance goals and deliver exceptional customer service. Qualifications: - Minimum of 3 years of experience in a similar role within the online retail industry. - Proven leadership skills with the ability to inspire and manage a team. - Strong communication and interpersonal skills. - Excellent problem-solving abilities and a proactive approach to challenges. - Experience in developing and delivering training programs. - Ability to analyze feedback and implement improvements effectively. - Strong organizational and time-management skills.

Field sales representative (health) | 50-180k ote if you are passionate about selling - we have space for a high-performing sales representative in our team. The industry is niche. The products are world-class & exclusive to our company across the uk. Areas: london, north east, north west, yorkshire, east midlands, west midlands, south east, east of england, south west our range of natural health supplements includes vitamins, minerals, herbal remedies, and other wellness products. Our hero product is a premium adhd & ptsd supplement, proven by science and backed by leading research. As a sales representative, your primary focus will involve prospecting, contacting, and securing sales of natural health supplements among stores, practitioners and pharmacies. Your role will entail generating leads, nurturing client relationships, and ultimately closing deals to drive revenue growth for the company across product lines. We have a specialist product, with specialist clientele. Work at your own pace, and deliver on schedule to make great pay and be part of a high performing team in the nutrition and pharmaceuticals space. Key responsibilities: identify and qualify potential clients within the natural health supplements sector, including retailers, health food stores, wellness centres, and online platforms. Initiate outbound sales calls and emails to introduce our range of natural health supplements and articulate the benefits of partnering with us. Tailor sales pitches and proposals to address the specific needs and goals of each client, leveraging your knowledge of natural health and supplements. Negotiate pricing and contractual terms to finalise sales agreements, striving to meet or exceed predefined sales targets. Deliver exceptional customer service throughout the sales process, maintaining regular communication with clients and offering timely support. You need to be: outstanding communication and interpersonal skills, enabling you to establish rapport and foster trust with clients. Self-motivated and results-driven, with a demonstrable track record of achieving or surpassing sales objectives. Strong negotiation abilities and adeptness in closing deals, with the resilience to overcome objections and secure commitments. Capability to work independently and collaboratively within a dynamic, fast-paced environment with great time management skills. This role operates on a commission basis, providing limitless earning potential based on individual sales performance. You will receive a huge commission for each successfully closed sale of natural health supplements or digital advertising services, with ample opportunities for increased earnings through stellar sales achievements. £500 - £5,000 ote weekly. Impressive sales agents will be brought on-board full time at the first opportunity.

We are seeking a friendly and organized Optical Receptionist to join our team. The Optical Receptionist will be responsible for greeting patients, scheduling appointments, managing phone calls, and assisting with administrative tasks. The ideal candidate should have excellent communication skills, attention to detail, and a passion for delivering outstanding customer service. Responsibilities: Greet patients in a warm and professional manner and assist them with check-in procedures Schedule appointments and confirm patient appointments via phone or email Answer phone calls and respond to inquiries from patients, doctors, and other staff members Verify insurance coverage and collect co-payments or payments for services rendered Maintain patient records and ensure accuracy of information in electronic health records (EHR) system Assist with administrative tasks, including filing, faxing, and scanning documents Keep reception area clean and organized and ensure that all necessary forms and supplies are readily available Requirements: Previous experience in a medical or optical office setting preferred Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency in computer skills, including Microsoft Office and electronic health records (EHR) systems Ability to multitask and work efficiently in a fast-paced environment Knowledge of vision insurance plans and medical terminology is a plus Benefits: Competitive salary and opportunities for advancement Comprehensive benefits package, including health insurance and retirement plans (for full-time employees) Paid time off and holiday pay Continuing education opportunities and training Positive and supportive work environment

Holding Manager - Ilford We're currently seeking a Holding Manager for our new store in Ilford. Whether you're an experienced Assistant Manager or a Junior Store Manager, you could be the ideal candidate for this position. Our vision is to be the world's most iconic Italian gelato artisan. Our mission is to create joy through serving authentic Italian spirit, in the most sustainable way possible. Founded just under a century ago, we are an ever-growing company that has now expanded worldwide! If you enjoy interacting with people and have a passion for amazing Italian food, then we would love to hear from you! What you will be doing: - Greeting customers into the store as if they are family - Crafting gelato scoops and other treats to bring joy to our customers whilst creating a friendly, energetic atmosphere - Lead by example by setting standards within your store - Motivate your team to value the quality of our products by upselling to achieve store targets - Ensure store compliance with health and safety regulations - Monitoring the team that the Steps of Service are being followed, ensuring great customer service is being met with every customer - Create business strategies to attract new customers, expand store traffic, and enhance profitability - Responsible for the recruitment and development of the team - Train and induct new members of the team - Being a keyholder of the store, making the daily operations run smooth - Monitor inventory levels and order new items - Being the point of call for employee relation queries and issues for your store - Undertake store administration duties such as managing store budgets, updating financial records, and monitoring all controllable costs including payroll What we’re looking for: - Outgoing - love speaking to people - Friendly - to greet our hungry customers - Smiley and bubbly - give a warm welcome - Proactive and energetic - there’s always something to do! - Share our values - be proud to be part of our team - Team player - pitch in on all jobs, at all levels - Organized - making sure the store is running smoothly - Show initiative - completing tasks without prompting - Problem-solving - creating solutions before they become issues - Approachable - for our customers, and your team - Lead by example - be an asset to your team and other stores too - Resilient - react and embed change - Good communicator - manage and engage with all team members What you will get: - £12 allowance per day when on shift to spend on food and drink - Up to 50% off on store products - Refer a friend incentive scheme - Seasonal social events - Regular competition incentives - Private Medical Insurance + Cash Plan for Dental with Vitality after passing the probation period! - Reward scheme on Perkbox to spend points on the high street and online stores, restaurants, cinemas, and more! - Employee Assistance Programme - our 24/7 counseling support provider