Are you a business? Hire it service desk manager candidates in United Kingdom
We want hospitality and service loving candidates with a passion for people, food and drink. Whether you are an experienced manager or a supervisor looking for their next step- we offer a training programme for all our assistants to develop their skills and become one of our future general managers. WHAT'S IN IT FOR ME? • Flexible shifts - to fit around the other important things in life. • Love dining out? You'll love it even more with a 25% discount across all our restaurants. • Never a dull moment - fun, laughs and lifelong friends! • Training Plan which on competition can lead to a £2k pay increase • 28 days holiday • Development and career progression, 70% of all our management roles are filled internally. WHAT WILL I BE DOING? AS ASSISTANT MANAGER YOU'LL... • Working with our General Manager in developing our teams • Delivering smooth service throughout the day • Recruiting new staff • Doing stock takes • Learning how to write rotas in line with budgets • Fully understanding systems like Design my Night, Stocklink, S4 labour and CPL • Keeping venues to the highest standards • Ensuring that the highest standards of the cleanliness are maintained • Making sure all invoices are correctly entered on to the system ALBION AND EAST VALUES We live by 5 core values. We expect all our staff to live and promote these values: 1. Be Nice 2. Always be available 3. Always do what you say you are going to do to 4. Say hello and goodbye 5. Tell the truth WHO ARE WE? Albion & East operates upscale urban bars with wood-fired artisan pizza, humble social food and in-house bakeries. Cocktail bars and banquet halls of old reclaimed decadence, offering coffee and hot-desking by day, cocktails and pizza by night for the revellers and an Italian feast for those seeking weekend brunch. We distil our own small batch gin at each site and offer gin blending & cocktail masterclasses too.
As Head Bartender for Parker’s Tavern, you will support the Assistant Bar Manager by leading by example, and helping to manage the smooth operational running of service to ensure the team delivers an exceptional and memorable experience to our guests from morning to night. You will play a key role in training, mentoring, and coaching the team. THE DUTIES Being the star of the show behind the bar, setting the standard for exceptional service and mixology mastery. Crafting Cocktails creating unique, Instagram-worthy concoctions and classic favourites that make us the talk of the town. Inspiring, training, and mentoring our talented team of bartenders and Bar backs, elevating their skills and spirits. Working hand-in-hand with our culinary team to create a seamless food and beverage experience. Ensuring every guest feels like a VIP, leaving with memories they'll cherish forever. Supporting the Assistant Bar Manager with recruiting and onboarding new team members. In the absence of the Assistant Bar Manager, conduct 4, 8, and 11-week probation review meetings for all new hires. We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests. Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards. University Arms, Cambridge, re-created in 2018 by architect John Simpson and interior designer Martin Brudnizki, offers 192 rooms and suites, with views over Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. The style reflects classic Edwardian interiors with bespoke, leather-padded writing desks, low ottomans and rooms full of natural light. The result is ambitious, beautiful, and full of life. Occupying ground floor of University Arms, Cambridge, Parker’s Tavern is a quintessentially English brasserie. Chef Director Tristan Welch has designed every dish to be a whimsical re-imagining of a British classic, sourced from field, fen and seas. This is where guests will find plates piled high with Norfolk fruits de mer, or in winter, suckling pig with wild mushrooms, and Tristan’s signature pie of the day. Guests can taste England on every plate.
Our team at The Little Gym Westfield is seeking a personable and efficient sales and administration support member who possesses charismatic qualities. The preferable candidate will be able to commit to working from Monday to Friday from 9:00am to 2:00pm. As a Sales and Admin Support member, your primary responsibility will be to assist with operational, administrative and sales related tasks at our gym. Ideally, you should possess strong telephone sales skills and excellent proficiency in written and spoken English. Additionally, being able to skillfully convert enquiries into members can be an asset in this position. Your assistance in managing customer service-related duties and ensuring the seamless functioning of The Little Gym is greatly valued. The successful candidate must be well-organised, possess excellent communication skills, and be proficient in using Microsoft Office, particularly in handling Excel. Our CRM, MindBody, is essential in providing the best customer experience for our clients and employees. It is essential that the successful candidate for the Sales and Admin Support role at the Little Gym will gain a thorough understanding of the capabilities of MindBody and how to utilise them to best serve the company's needs. In addition, as a customer-facing business, you need to be able to interact with both parents and children in a polite, friendly, and professional manner. Some of the Key duties of the Sales and administrative support member include: Provide operational/administrative support to The Little Gym team by making note of appointments, information requests and meetings. Handle incoming calls and emails from customers regarding product information and sales inquiries. Utilise internal systems to carry out sales procedures and ensure that a record of these transactions is maintained in Excel, Mindbody (our CRM) and other Microsoft applications. Collaborate with other members of the team regarding ongoing projects such as marketing, finance, and program to ensure smooth operation of service. Respond to customer complaints and resolve issues in a timely and effective manner. Escalating any more serious complaint o senior leadership team. Receive and reconcile outstanding customer payments. updating of financial records using internal system. Keeping The Little Gym front desk area and lobby premises neat and tidy at all times. The ideal candidate must have strong organisational and interpersonal skills, be detail-oriented and have the ability to multitask in a fast-paced environment. The ability to have fun and be creative is also essential as our customers have an enjoyable experience at The Little Gym. Job Types: Full-time, Part-time Pay: £24,702.36-£26,000.00 per year Expected hours: 25 per week Benefits: Company pension Discounted or free food Employee discount Store discount Supplemental pay types: Performance bonus Education: A-Level or equivalent (preferred) Experience: Sales administration: 1 year (preferred) Customer service: 1 year (preferred) Licence/Certification: Driving Licence (preferred) Work Location: In person Application deadline: 25/04/2024 Expected start date: 01/05/2024